Current Vacancies at Motus Aftermarket Parts

Requirements:

• Grade 12
• At least 3 years’ experience in a similar environment 
• Great communication and customer service experience 
• Familiar with ELCB system- desirable 
• Technical background- Desirable
• Honest, trustworthy and reliable
• Clear criminal record 

Key Performance Indicators includes, but not limited to.

• Ensure all parts returned for credit are processed immediately as per the prescribed work instructions.
• Attend to queries regarding this process, internally and externally.
• Ensure parts returned are accompanied by appropriate documentation
• Ensure the process of evaluation of these parts is strictly followed.
• Consult with the technical department on any uncertainties on part returned.
• Clean deck concept is to be strictly applied.
• Liaison with customers regarding RFC's.
• Ensure all stock process is returned to stock without delay.
• Assist in stock take procedures
• Assist area co-ordinator to ensure continuity of the process of the key functions is maintained.
• Be able to work in other departments when required to do so
• One hour must be allocated every day, for destroying of unsalable/faulty import goods.
• If there are no goods for binning, he must assist with checking of rfc goods.

Claims;

• Ensure all parts returned for claim purposes are processed immediately to the claims department as per the prescribed work instructions.
• Close communication with the Technical Department for technical advice regarding any uncertainty.
• Ensure all documentation is filed with sufficient traceability.
• Housekeeping of the working area.
• Adhere to company policies and procedures.
• Reporting discrepancies immediately to supervisor

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Requirements: 

• Matric 
• Basic computer skills 
• Previous admin, filing experience 
• Organised, accurate and professional
• Hardworking 
• Honest and reliable 
• Clear criminal record 

Key Performance Indicators will include, but not limited to; 

• Perform general administrative/filling functions at the branch.
• Filing, scanning, faxing, typing of documents.
• Performing month end duties
• Attend to queries as directed by the Supervisor
• Relieving on Switchboard

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Key Performance Indicators includes, but not limited to:

Human Resource Management:

• Manage, motivate, recruit, train and develop staff according to company policies and employment laws and ensure relevant HR procedures are followed.
• Must have good understanding of all labour legislation i.e., the Labour Relations Act, the Basic Condition of Employment Act, and the Employment Equity Act, etc.
• Must show strong ability to work with superiors, piers, and staff

Sales and Marketing:

• Plan, forecast and report on revenue, costs and business performance, according to company requirements.
• Sales oriented and goal driven with a proven track record of running a profitable business.
• Plan and implement marketing, sales, and promotional activities.
• Manage selling and customer service activities and staff competence in the branch, so as to optimize and sustain sales performance, profitability and customer satisfaction.
• Manage costs and overheads and all factors affecting the profitable performance of the branch.
• Liaise with and utilize support from suppliers and other business partners as required.

Nurture existing customer relationships;

• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the region.
• Adopt key account management to ensure that high performing accounts in the region are given the necessary priority to ensure a sustainable relationship.
• Support staff in designing and implementing new sales and marketing strategies and processes.
• Work closely with the marketing team to leverage existing and new relationships to the mutual benefit of all stakeholders.
• Should possess a sound knowledge and understanding of the company’s products.
• Must have a good working knowledge of procurement processes.

Customer Services: 

• Provide assistance and advice to customers utilising the organisation’s products, services and resources.
• Communicate courteously with customers by means of telephone, e-mail and in person.
• Investigate and solve customer problems.
• Keep accurate record of discussions and correspondence with customers.
• Develop customer service policies and standards for the branch, in line with company standards and procedures.

Administrative duties:

• Should have firm grasp of administration and internal controls.
• Strongly computer literate.
• Generate and prepare monthly reports concerning the activities of the branch.
• Prepare budgets and forecast.

Logistics:

• Ensure supplies of services and parts to customers in the region meet agreed parameters.
• Supplier and product feedback.
• Attend to correspondence addressed to this position timely, effectively, and efficiently.

Management:

• Provide leadership and guidance to direct reports.
• Perform employee reviews.
• Monitor branch costs and expenditures and reconcile as required.
• Manage programs to ensure timely delivery of objectives
• Define branch goals and objectives along with methods and measurements to achieve such goals.

 You are also able: 

• Give attention to detail, are systematic in your approach and possess the ability to think outside the “box”.
• To grasp issues thrust upon you and can come up with solutions which meet the expectations of the executive and shareholders.
• Understand the concept of sound asset management, have financial knowledge and a “hands on” operating style.
• Manage a profitable business.
• Problem solve and have analytical skills

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Requirements:

• Matric
• Previous experience in a corporate environment will be advantageous
• Must be able to read, write and speak fluently in English
• Must be able to complete order forms
• Must have basic numerical skills
• High level of integrity: Ability to keep matters confidential will be crucial
• Organizational and time management skills
• Can work under pressure and meet deadlines
• Able to work independently
• Good grooming and presentation
• Good interpersonal skills
• Basic business / Office etiquette
• Clear criminal record

Key Performance Indicators will include, but not limited to;

• Serve tea/coffee in accordance with scheduled time slots
• Ensure that fridges are stocked with required stock
• Ensure that boardrooms are prepared for meetings
• Kitchen equipment cleaned regularly
• All cutlery and crockery washed timeously
• Employee workstations are kept clean and tidy
• Staff Toilets and Tea rooms are kept clean and tidy
• Black refuse bags frequently changed and ensure that bins are always empty
• Pantry/Storeroom kept neat and tidy
• All meeting rooms are cleaned and tidy
• Monitor grocery usage and communicate stock levels
• Check and file grocery order forms
• Accurate distribution of grocery allocation to departments
• Filing of documentation (Invoices/Credit Notes)
• Any reasonable request for adhoc functions

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Requirements:

• Grade 12 
• 2-5 years Cashier Experience-Essential 
• Honest, trustworthy, and always shows integrity
• Must be able to handle all counter cash.
• Perform general administrative functions at the branch 
• Basic proficiency in MS Excel 
• Clear ITC & criminal record 

Key Performance Indicators includes, but not limited to;

Cash Receipting:

• Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for specific product
• Collect and counts payment tendered verifying total against amount due and/or seeking identification, checks recording and processes cheque payment
• Issuing receipts reflecting amount tendered and confirms recording with the customer
• To ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines

Cash Reconciliation;

• Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
• Adding amounts and verifying cash totals to receipts used
• Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
• Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing

Documentation/ Recordkeeping;

• Maintains documentation and records of transactions
• Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
• Accessing/retrieving information and records to facilitate resolution of specific enquiries