Current Vacancies at Motus Holdings Limited

Position Overview    

The main focus of the position is to support and assist the Vehicle Administration Manager in the management of stock associated documents and invoicing.

Specific Role Responsibilities    

• Working with Compliance.
• Taxing of Pro-Forma Invoices and Supplementary invoices.
• Dealing directly with the Branches.
• Assisting with Checking and Printing of OTPS.
• Handling queries from branches.
• Accurate Data Capturing.
• Administration duties, including filing, copying etc.
• Implement effective relationship management strategies (Both internally and externally)

Qualifications and Experience    

• Minimum Experience: A basic understanding of the sales cycle within a business entity. Experience and knowledge with deal files. Automate Knowledge. Understanding of the compliance governing the retail industry would be an advantage Minimum Qualification: Grade 12 – essential Relevant tertiary qualification will be an advantage. Minimum Requirements: Valid unendorsed code 08 driver’s license Computer literate: MS Office (intermediate level of Excel skill is essential)

Skills and Personal Attributes    Competencies:

• Good communication skills
• Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
• Achieve high levels of accuracy and attention to detail.
• Excellent interpersonal skills, articulate and well-spoken with internal and external customers on all levels.
• Effective supplier liaison and cooperation skills

Personal Attributes:

• Flexible, self-motivated, trustworthy and highly responsible.
• Honesty and integrity in all business dealings
• Neat and presentable.
• Energetic
• A team player but able to work autonomously.

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Job Description    

To, grow, manage and retrain new and current customers in order to meet required sales volumes that contribute to overall company growth and superior customer service.

Equity statement: We are committed to employment equity when recruiting internally and externally. We are an equal opportunity employer and preference will be given to equity candidates.It is also the company’s policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our employment equity goals.

Specific Role Responsibilities    

• To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market.
• To penetrate the vehicle market in a well-organized, trained and professional manner.
• To identify new and maintain current customers, to maximize Sale.
• To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are are maintained.
• Achieve and exceed targeted sales units and first gross profit.

Qualifications and Experience    

• Matric Grade 12 essential.
• Tertiary qualification (Desirable).
• Valid Driver’s license.
• VWSA – Preferably  VW Sales certification will be an advantage.
• Premium brand Vehicle Sales - > 1.5 years.
• Proven track record of an average CSI rating above national.

Skills and Personal Attributes    

• Networking skills (Essential),
• Negotiation skills (Essential,)
• Planning and organizing (Essential),
• Computer Literacy (Essential),
• Communication skills (written and verbal) (Essential).
• Selling skills (Essential).
• Work more than 9 hrs per day, to be able to exceed targets.
• Ability to cope with rejection.
• Confidence (Essential).
• Self-motivation and ambition (Essential).
• People Orientated (Essential).
• Cultural Diversity (Essential).
• Sound ability to manager conflict (Essential).
• Entrepreneurial thinking.

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Job Description    

The successful candidate will be responsible to deliver an advisory service in order to attend to non-technical service activities accurately and timeously as per agreed standard operating procedures.

Specific Role Responsibilities    

• To deal with all customers and coordinate service work and time.
• To act as liaison between service customers and dealership.
• To promote the sales of labor and parts.
• Maintain a service appointment list.
• Obtain the customer’s approval and signature after first making sure the customer understands the dealership payment policy.
• Contact the customer for authorisation whenever the repair order needs to be extended beyond the agreed estimate and give him the new total cost estimate and new delivery time.
• Record the results of the contact on the repair order and any additional instructions authorised by the customer (or the customer’s refusal to authorise additional safety- related repairs).
• Follow up while the repair is in progress to ensure its completion on schedule in accordance with repair instructions.
• Maintain customer file (follow-up system), telephoning customers who have not responded to a mailing; ensure customer satisfaction by calling customers who have had major repairs.
• Settle customer complaints promptly.
• Explain to the customer work performed and parts replaced when presenting the invoice.
• Inform the Service Manager about trends in customer attitude, customer appointments, and shop performance.
• Inform the Sales Department of the customer‘s intention or possible intention to trade or sell.
• Perform test drive after completion of repairs if necessary.
• Attend training that the distributor provides for Service Advisor.
• Maintain neat and tidy appearance for greeting customer.
• Develop communication skills to reinforce customer relationship.
• Conform to warranty policies.
• Keep on top of Work In Progress
• Cash Outstanding.

Qualifications and Experience    

• Min Matric
• 3-5 years work experience within the motor industry in a service advisor capacity with technical knowledge.
• Kia brand background would be an added advantage.
• Skills and Personal Attributes    
• Occupational Health and Safety
• Trust and Integrity
   

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Position Overview    

The primary purpose of the position is to actively prospect for customers and sell vehicles at a level that contributes to the required profit and unit targets of the sales department, in a professional manner and in keeping with the standards of the company.  The Sales Executive applying for this position needs to meet and exceed customer expectations by providing customers with an exceptional sales experience.  The ideal candidate must have at least proven experience in a Sales Department of the motor industry. 

Specific Role Responsibilities    

• Prospect for sales and target the continuous acquisition of new customers
• Conduct vehicle sales by discovering customer needs and manage customer’s objectives
• Manage customer relationships by offering of test drives, evaluation of pre-owned vehicles
• Prepare and make follow-up calls and compile and send out offers
• Conduct efficient sales promotion activities by participating in sales events
• Negotiate with customers - carrying out customer demand/need-oriented sales conversations
• Finalize the sale
• Follow up with customers

Qualifications and Experience    

• Matric
• Valid driver’s license
• Fully computer literate
• Previous Sales Experience

Skills and Personal Attributes    

• Excellent communication using all mediums verbal, electronic etc.
• Able to maintain good relationships internally and externally
• Excellent negotiation skills
• Team player
• Able to initiate contact with customers

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Requirements

• Matric with
• Tertiary qualification in warehouse/logistics- desirable 
• 5 years’ experience in warehouse, automotive industry- Essential 
• Must have previous Warehouse Supervisor/Manager experience
• Show ability to understand and grasp issues thrust upon him/her in the warehouse and to be able to come up with solutions that meet the branch manager’s expectations.
• Management skills: planning and prioritizing the work of others, controlling projects.
• Clearly assigning responsibility for tasks and decisions.
• Setting clear objectives and measures.
• Monitoring process, progress, and results.
• Must have a good understanding of all the legislation, example the Health and Safety Act, Labour Relations Act, the Basic Conditions of Employment act, the Employment Equity Act etc.
• Must have a good understanding of warehouse and logistics management and have a “hands on” operating style.
• Strongly Computer literate
• Decision making skills: initiate actions, take decisions, make recommendations in the warehouse.
• Negotiating skills: can negotiate skillfully in difficult situations with internal and external groups. Can settle differences. Can win concessions without damaging relationships. Can be direct and forceful as well as diplomatic
• Business acumen: know how business work. Knowledgeable in current warehouse and logistics practices, trends and information affecting the organization
• Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner.
• Ability to work with management effectively and co-operatively above and below and analytical skills
• Clear criminal record

Key Performance Indicators includes, but not limited to.

Warehouse

• Develop and implement stock control policies
• Managing the reconciliation of stock, monitor and report stock variances.
• Ensuring that the warehouse is operating effectively.
• Monitoring daily stock counts, identifying problems, shortages in shipments etc., investigating and taking corrective action thereon.
• Accounting for stock losses and ensuring effective controls are implemented to prevent stock theft.
• Ensure turnaround and lead times are adhered to by constantly monitoring performance by addressing and reporting poor performance.
• Supervise inbound parts as well as unpacking, checking of products.
• Responsible to oversee the distribution of stock as per allocation.
• Ensure shipments are received, checked, allocated and distributed to branches within the prescribed time frame.
• Handle all items returned for credit (RFC’s) daily
• Handle parts returned to suppliers at least once a week

Management 

• Provide leadership and guidance to direct reports when required at Warehouse.
• Evaluate performance of direct reports by conducting performance reviews.
• Ensuring that all processes, procedures and working conditions fall within legal requirements.
• Define warehouse goals and objectives along with methods and measurements to achieve such goals.
• Develop subordinates in all facets of warehouse functions
• Responsible for the supervision of the drivers, vehicle maintenance and distribution routes

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Job Description    

To plan, manage and monitor the implementation of new vehicle sales activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery.

This is a key management role, will be suited for an experienced manager who has the ability to achieve growth in the market, by leading, mentoring and motivating all Sales Exec’s reporting to the Manager.
The successful candidate will report to the Dealer Principal.

Specific Role Responsibilities    

• The achievement of the budgeted Profit before Tax.
• Achievement of at least 90% of franchisor Isuzu sales targets.
• Support Business Manager in respect of sighted deals.
• 100% of all deals should be sighted, Deal file compliance.
• The achievement of CSI based on the three months national rolling average.
• Risk Management, Compliance with group process policy.
• Meet BEE objectives of the DTI scorecard.
• Training and development.
• Staff turnover.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Demo Vehicles.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• General Consignment Vehicles.
• Appraising vehicle value
• Social Media Marketing.
• Adhere to:
• Values of Isuzu
• Applicable legislation - such as FAIS & FICA, POPI, CPA.

Qualifications and Experience    

• Higher Certificate and / or Advanced National (Vocational).
• Certificate with NQF Level 4.
• Management and or marketing degree will be an advantage.
• Recognised Management Diploma of Certificate related to Isuzu Industry qualification (or working towards).
• Experience in used vehicle sales 7 Years’ experience
• 3 Years’ experience in Management
• Industry Legislation compliance / Knowledge,
• Valid driver’s License.
• Proven track record in managing people and working on Isuzu software systems.

Skills and Personal Attributes    

• Initiative / Perseverance.
• Adaptability / Decisiveness
• Interpersonal skills.
• Valuing servicing and Diversity.
• Conflict resolution.
• Customer Focus and Relationships.
• Communication Impact and Influencing.
• Brand Alignment.
• Positive thinking
• Computer skills, preferably MS Word processing, Kerridge and preferable VW operating systems. Interpret Financials -reporting and forecasting skills.

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Position Overview    

The purpose of this position is ensuring that the branch maximizes gross profit and unit sales, Rand sales and 2nd gross targets are met.

Specific Role Responsibilities    

• Ensuring that the Branch maximizes gross profit and ensures unit sales, Rand sales and 2nd gross targets are met.
• Working closely with the F&I Manager to ensure that all financial and insurance requirements are adhered to.
• Stock and Asset Management - ensuring that stock and cash is managed accordingly.
• Communicating all procedural requirements to Branch personnel and ensuring implementation thereof.
• Ensuring that required reports are forwarded timeously.
• Meeting with all staff at least once a month to discuss the following: o Month end results.o Local marketing activities. o Business opportunities. o Weaknesses and ways to counter them.
• Ensuring that all F&I administrative functions and compliance are efficiently carried out by Branch personnel.
• Ensuring that all Branch staff are trained on internal courses as well as on the job training to maximise efficiency and productivity.
• Carrying out performance appraisals as required.

Qualifications and Experience    

• Minimum Experience: 3-5 years relevant experience
• Minimum Qualification: Grade 12 NCA qualification

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Requirements

• Grade 12
• Minimum 2 years delivery experience
• Valid drivers license with PDP 
• Must be honest and show integrity
• Sober habits 
• Good communication skills
• Ability to work under pressure
• Good time management skills
• Clear criminal record

Key Performance Indicators will include, but not limited to; 

• Inspecting of the vehicle pre-departure and return
• Inspection lists to be handed back to Dispatch Supervisor every Monday to sign off before a new inspection list will be issued. Any errors on the vehicle need to be reported immediately before the vehicle can leave the premises.
• Checking parcels together with runner / supervisor before loading into the vehicle always adhere to the New Dispatch Loading procedure.
• Delivering the parcels to the customers on your designated route as per route schedule and trip sheet.
• Ensure customer adherence to the POD procedure.
• Adhere to the RFC procedure.
• Delivering all documents and collection slips that are allocated to your trip sheet and receive POD.
• Sign trip sheets in at the POD clerk and ensure that all documents that were assigned to your name is complete and received back the following day.
• Outstanding trip sheets will be your responsibility and you will be held liable for any claims on No pod queries.
• No stock transfers between customer shops.
• Maintaining and cleaning of the vehicle, reporting any problems on the vehicle immediately to the dispatch supervisor
• Report any problems encountered regarding deliveries or POD`s to the dispatch supervisor
   

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Purpose of the Role:

The Head of Sales role is responsible for the development, design, communication, and deployment of the Sales strategy to deliver growth in accordance with business plans to generate profitable revenue for M-Sure. This will include the full management of the Sales teams including, training, or upskilling, career development, performance management and staff retention. Maintain and grow stakeholder relationships.  Ensure that intergroup relationships are maintained.

Specific Role Responsibilities    

• Overall M-Sure Sales Operation (Dealer Network Sales):
• Develop and execute strategic plans to deliver sales growth and new business opportunities i.e.: new product development
• Setting revenue targets and national key performance indicators
• Formulation and implementation of specific business interventions to deliver sustained performance and drive sales
• Campaigns and JV’s relating to the overall M-Sure Sales Operation (Network Sales):
• Drive Value Added Product (VAP) sales initiatives through various Dealer Network channels
• Ongoing analysis and reporting of overall sales performance through all channels
• Develop the multi- functional budget to ensure that strategic deliverables are adequately budgeted for across the sales division. This will include formulation, achievement, analysis, and review of all sales budgets
• Analysis and ongoing monitoring of Profit & Loss attributable to the division
• Ongoing communication with key stakeholders across Dealer Network Sales divisions. This would encompass both external, as well as internal group stakeholders and partners
• Responsible for Supplier relationships and driving income and bottom line profitability through panel of product providers and dealer network
• Attend monthly review sessions with all stakeholders to review sales, conversion rates, cancellation rates, retentions and annuity growth in the relevant books. Review sessions would entail national travel to relevant provinces within South Africa
• Investigate improved/new product offerings that will cater for a disruptive and changing motor landscape
• Review compliance and statutory issues within the division. Work closely with compliance department to ensure that key legislative and compliance issues are addressed and actioned within the division
• Manage change in market environment and implement strategic initiatives to deal with the change
• Manage key risks within the division and implement mitigating actions
• Review product commercial structures to ensure that M-Sure is offered the best commercial deal and that all interests of M-Sure are always protected
• Compile all reporting packs and attend M-Sure board meetings and other relevant monthly management meetings
• Responsible to ensure that any changes to/introduction of product, systems, product pricing, reporting, commercials and JV arrangements are implemented and communicated effectively through the various sales channels and stakeholder.

People & Leadership responsibilities:

• Drive the development and implementation of human capability and accountability frameworks across multi functions to ensure the achievement of people management strategies
• Drive change management activities across multi value chains to ensure resistance to change is minimized
• Effective management of direct reports (Mentor, coach, guide, develop and support)
• Evaluation, appointment, and continued assessment of direct reports
• Overseeing or auditing performance management conducted by management to ensure fairness, accountability and offer support where required
• Signoff of all sales commission and remuneration structures
• Cultivate a learning culture within the sales team to ensure skill sets are current, compliant and progressive
• Where necessary continue to evaluate the market relevance of our commission structure

Qualifications and Experience    

• 5+ years successful sales leadership experience, of which at least 3 years at Senior Management level
• B.Com or similar qualification would be advantageous
• Strong background in contact centre environment
• Ability to analyse sales statistics and interpret at executive level
• Ability to communicate complex ideas in a clear, comprehensible manor to a diverse audience
• Ability to engage & collaborate across various Departments and Motus Group
• Ability to engage & collaborate with stakeholders

Skills and Personal Attributes    

• Energetic
• Ability to work under pressure
• Accuracy/attention to detail
• Honesty, reliability & integrity
• Confident
• Good communication skills at all levels within the organisation
• Ability to effectively handle challenging situations
• Self-starter / self-motivated
• Business initiative
• Problem solver
• Resilient
• Clean credit and criminal records
• Reliable or own transport