Current Vacancies at Nedbank

Job Purpose

• To assess credit risk of existing portfolio so that risk is managed and mitigated in line with the banks credit policy.

Job Responsibilities

• Review existing portfolio to ensure alignment with bank's credit policy and to identify cross-sell opportunities by gathering and analysing relevant information.
• Prepare credit applications and make recommendations based on the findings, within credit parameters.
• Achieve targets by using management information systems to measure performance.
• Support the achievement of service level agreement standards by understanding client needs,  providing guidance and recommendations and responding timeously.
• Contribute to external client satisfaction by sharing knowledge and developing skills of client service team members and other stakeholders.
• Build relationships with internal stakeholders by attending meetings and supporting their strategies.
• Manage risk by monitoring reports, including excess report, within expected timeframes, identifying potential risks and taking corrective action to ensure risk compliance.
• Measure compliance, identify risk and make recommendations for achieving compliance by using current information and other resources available.
• Monitor covenant's by obtaining latest financial information, measuring compliance and reporting breaches.
• Sign off conditions of approval within required timeframes by checking the information called for.
• Verify that security is in place by gathering all required information.
• Ensure Nedbank Group Rating requirements are met, including Basel, and Moody's, by reviewing accounts and identifying risks.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.)
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• Minimum 3 years experience gained in a similar role in a financial environment.

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Job Purpose

• To build management foundation and to deliver operational excellence and productivity through a team of team leaders and technology managers.

Job Responsibilities

• Create a simplified low cost IT operating platform.
• Deliver promised results through ensuring that plans are approved and accepted.
• Manage resources in executing and achieving business strategy and associated metrics.
• Optimise value add through identifying and managing risks arising from own department.
• Support standardised delivery processes by ensuring business area comply with standards, policy and regulatory requirements.
• Improve delivery capabilities and capacity. Improve productivity and smooth day-to-day operations.
• Make quality and timeous decisions.
• Deliver best practice services, meet and exceed client expectations in support of strengthened business IT collaboration.
• Monitor and manage client, service providers, partners and other stakeholder expectations.
• Support improved delivery capabilities.
• Ensure integrity in actions through building trust and respect.
• Ensure communication and building relationship networks upwards, downwards, sideways and outwards.
• Ensure direct reports understand and support Nedbank's vision, values and strategy.
• Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Ensure issues raised in culture survey are addressed and results are improved.
• Deliver a worldclass service by ensuring a client centric culture.
• Manage performance of direct reports and hold them accountable for managing the performance of their direct reports by implementing performance agreements and ensuring a clear vision.
• Share knowledge and insight with team members and management.
• Create an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement. Improve work processes, productivity and reduce costs.
• Ensure proper financing of the function.
• Ensure that planned projects and deliverables for the year are achieved within planned budget.
• Contribute in creating a low cost IT operating platform.
• Contribute in improving time to market.
• Ensure improved delivery capabilities and capacity.
• Ensure transformational target are met. Achieve business optimisation.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Role Relevant Tertiary Qualification

Minimum Experience Level

• 10+ years IT Operations Experience and 8-10 years Job Relevant

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Job Purpose

• We are looking for an experienced IT Infrastructure Architect to join our dynamic team. This role is vital in the design, implementation, and optimization of scalable, secure, and high-performing IT infrastructure solutions.
• The ideal candidate will have a strong background in VMware, networking, SAN storage (especially PureStorage), and high availability solutions. Experience with cloud architecture and containerization technologies will be highly beneficial.

Job Responsibilities

• Infrastructure Design: Develop and maintain efficient architecture solutions that meet the evolving needs of the business.
• VMware Virtualization: Design and implement VMware-based virtualization solutions, ensuring optimal performance, scalability, and availability.
• Networking: Architect and maintain robust and secure network infrastructure.
• SAN Storage Management: Lead the design and management of SAN storage solutions, with a focus on PureStorage, ensuring performance and data protection.
• High Availability: Architect and implement high-availability solutions for mission-critical applications to ensure maximum uptime.
• Cloud Solutions (Beneficial): Contribute to the design and implementation of cloud solutions (AWS, Azure, GCP) and support hybrid or cloud migration strategies.
• Containers (Beneficial): Knowledge of containerization technologies like Docker and Kubernetes to enhance infrastructure flexibility and deployment strategies.
• Capacity Planning: Monitor and optimize system performance, ensuring infrastructure can scale with business demands.
• Disaster Recovery: Develop and maintain disaster recovery strategies to ensure business continuity.
• Documentation: Create and maintain comprehensive architecture documentation for systems, processes, and procedures.
• Collaboration: Work closely with other departments, including development, operations, and security, to create cohesive and scalable infrastructure solutions.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Experience and Technical Skills

Experience:

• 5+ years of experience in IT infrastructure architecture, with strong expertise in VMware, networking, SAN storage (preferably PureStorage), and high availability solutions.

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Job Purpose

• To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Follow laid down processes in opening of accounts by using checklist and account opening matrix.
• Complete weekly compliance training and assessment online to keep up to date on changes.
• Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
• Action daily control reports and attach correct documentation.
• Identify new clients and their needs through needs analysis and provide a suitable solution.
• Cross sell to existing clients by establishing need through financial fitness discussions.
• Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
• Ensure that every deal done is priced in line with Business Unit objective and strategy.
• Generate revenue through charging for ad hoc services provided to clients.
• Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
• Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
• Participate in end of day discussion and apply recommendations from manager to optimise sales results.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
• Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
• Adhere to the ask once promise to clients according to Nedbank strategy.
• Build relationships with clients through regular contact and having an individual interest in them.
• Network with internal stakeholders to collaborate in order to provide complete solution to clients.
• Obtain regular feedback from clients by requesting completion of feedback forms.
• Mitigate risk to Nedbank by identifyingand verifying clients manually or using relevant technology.
• Adhere to clean desk policy to minimise risk of exposing client confidentiality.
• Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Commerce: Banking or accounting. FAIS qualification, Regulatory Examinations 1.

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 1 - 2 years as a Sales Consultant in a Financial industry

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Job Purpose

• To lead and manage the unit/s by ensuring relevant processes are administered and meet business requirements.

Job Responsibilities

• Meet Service Level Agreements (SLA) by managing processing activities within agreed timelines and parameters.
• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Contribute to department budget by providing input to operational forecast.
• Minimise operational costs by managing cost effectively within budget.
• Increase Nedbank's market share and revenue by identifying and referring marketing opportunities to relevant clusters.
• Reduce revenue leakage by optimising revenue collection processes.
• Implement a professional customer interfacing environment by managing teams to respond to and action customer requirements within agreed SLA and risk parameters.
• Understand and meet stakeholder (including Regulators) needs by building and maintaining relationships through regular interactions.
• Obtain and provide feedback by meeting with internal and external stakeholders.
• Highlight risk by reporting exceptions.
• Ensure compliance and maintain clean audits by managing implementation and adherence to all processes and procedures.
• Ensure accuracy by implementing preventative and corrective activities.
• Create a culture of continuous improvement by identifying opportunities and/or implementing enhancements to processes, procedures and/or systems.
• Ensure projects are implemented and delivered by collaborating whilst adhering to governance practices.
• Meet reporting requirements by compiling and contributing to reports.
• Make and implement informed business decisions by analysing operational/business reports.
• Optimise productivity by implementing capacity management principles.
• Ensure business continuity by drafting, updating and testing Business Continuity Plans (BCP's).
• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree or diploma in related area (finance, credit, business management, administration, project management)

Minimum Experience Level

• 8 - 10 years' experience in a Senior supporting role within the Investments Operations space. 

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Job Purpose

• To manage a team of MIS Specialists and enable the business usage and understanding of data; reports; information and the governance thereof; in line with Nedbank business strategy.

Job Responsibilities

• Generation of daily operational reports to be actioned, MI and insights derived on daily bases to measure the performance of the business.
• Liaise with various Collection Stakeholders in the organization, including the Data Team, the RiskOps Manco team and the Executive team.
• Ensure all SLAs are met per stakeholder agreement.
• Responsible to ensure metrics generate align and recon to business performance growth, coach and mentor senior and junior BI analyst.
• Drive adoption of new techniques within BI space, like PowerBI.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Successfully obtained B-Degree
• SAS Certification
• PowerBi and / or SQL would be an Advantage

Minimum Experience Level

• 5 - 8 years' Technical SAS experience
• Minimum 3 Years' People Management experience in managing MI / BI Analysts
• 3 - 5 Years experience Migration and Data Governance experience
• Wintel and Linux experience a must

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Job Responsibilities

Manage Financial & Business Performance

• Formulation of an overarching risk appetite statement for CIB together with Credit 
• Strategic / target portfolio positioning
• Capital and liquidity optimisation by working closely with Balance Sheet Management & Treasury in strategizing against the Bank’s need to manage TLAC, CET1, Leverage, NSFR and LCR ratios in developing tools and funding strategies to optimally manage both the assets and associated liabilities.
• Bridge and link Client/Franchise strategy/plan with that of Product, aligned with the above
• Macroeconomic forecasting, scenario planning & impact assessment
• Interpret data against portfolio principles & guide both risk – in & risk mitigation
• Formulate portfolio strategies on beta protection & enhancement and alpha generation.
• Strategic primary & secondary structuring guidance against the target portfolio and overall optimisation
• Manage planning and stress testing for all CIB Banking books

Manage Stakeholder Relationships

• Build strong relationships with internal stakeholders by networking, fostering collaboration, regular communication and complying with governance and controls
• Build and maintain external stakeholder/client relationships by networking/conferencing, maintaining regular contact, ongoing communication, site visits and pitching ideas

Manage Internal Processes

• Internal Portfolio Management activity split to 70% on Strategy & Planning and 30% on Portfolio Control Management, evolving over the next 3 years 
• Ensure regulatory compliance by sanctions checking and adherence to regulations, policies and procedures (FICA, etc.) and positioning against other regulatory changes such as Basel IV
• Collaborate with all Risk functions, Balance Sheet Management, Treasury, Finance, Coverage and Product approval process by providing a portfolio assessment of the credit risk and associated impact to ROE, RoRWA, EP, NRA (analysis of associated returns).
• Ongoing positioning of the target portfolio against the changing dynamics of the portfolio and macro environment. 
• Ensure compliance with Nedbank internal risk policies and mandates
• Improve performance of the team by providing on the job training, knowledge sharing and identifying suitable formal and informal training for more junior staff
• Involvement in non-deal specific projects by providing expert advice & training, testing & implementation

Job Responsibilities Continue

Manage Self

• Support the achievement of the business strategy, objectives and values by contributing to and reviewing both Nedbank CIB and business unit plans and ensuring delivery systems, processes, service and solutions are aligned
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Improve Processes and Culture

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.)
• Research and make recommendations for corporate citizenship initiatives in area of influence
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy)
• Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Preferred Qualification

• CFA, CAIA, FRM, Postgraduate Degree in commerce and/or business sciences

Minimum Experience Level

• Minimum of 8 – 12  years’ experience in debt financing, portfolio management and/or strategy consulting (preferably investment bank or investment industry asset allocation & strategy).

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Job Purpose

• To provide senior respresentation for Nedbank by liaising with the various ombudsman officesand regulatory bodies and proactively advising and acting in terms of alternative dispute resolution practices, legal issues and risk mangement for internal stakeholders.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Ensure all received complaints are recorded onto the Register/Client Relationship Management(CRM) database by capturing the complaint details in order to create a reference number and ensure effective tracking of complaint.
• Ensure documentation is available/recorded by uploading the physical hard copy or e-mail complaint and supporting documentation pertaining to the complaint.
• Identify opportunities for resolution; improvements to processes and client service by highlighting service gaps in processes and non adherence to regulatory compliance.
• Ensure the appropriate Business Unit provides a satisfactory response to the complaint by monitoring and reviewing progress on the complaint.
• Mitigate reputational and financial risk by highlighting service gaps in processes and non adherence to regulatory compliance.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Meet external clients needs by submitting responses to complaints within deadlines; provide supporting documentation; respond timeously to further questions and negotiate recommendations within the bank.
• Ensure clients claims are processed by providing proof and supporting documentation to the client.
• Build and maintain effective internal/external relationships by organising workshops; discussion forums and keeping the team updated on changes in the department or new requirements from the Regulatory bodies.
• Respond timeously to the Ombudsman to avoid penalties by resolving complaints in the prescribed time.
• Ensure recommendations made by the Ombudsman are conveyed to the appropriate Business Units by fowarding recommendations and discussing with the Business Unit manager.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Admitted Attorney.

Preferred Certifications

• RE 5 Certification

Minimum Experience Level

• Min 5 years' experience as a Legal Practitioner / Ombudsman Liaison in the Insurance sector with a focus on dispute resolution.