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  • Posted: Oct 21, 2024
    Deadline: Not specified
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  • Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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    Trust Practitioner

    Job Purpose

    • To deliver Trust services through individual professional contribution, influence, effort & self-management in line with the Nedbank and Nedgroup Trust business strategy.                
    • To administer a portfolio of trusts, of varying nature and complexity for the purpose of generating fees and contributing to the Client Value Proposition of Money Experts that do good” as part of a full  range of fiduciary services, to make Nedbank the great place to bank for our clients.

    Job Responsibilities

    • Meet Income Financial Targets consistently, i.e., also be responsible for the financial viability analysis of each client, and that valid, accurate and complete fees are taken each month
    • Ensure Costs are contained, and efficiencies implemented to reduce cost to business
    • Meet all agreed client service and satisfaction objectives, measured through Client Surveys undertaken from time-to-time
    • Respond to clients within 24 hours of initial client contact; [whether through emails, telephonic or other means]
    • Monitor own monthly work output to ensure any deadlines set by external parties or internal deadlines or commitments are met. Including regulatory deadlines per client are met
    • Ensure the client objectives and requirements are executed with care, skill and diligence as a Fiduciary representative of the trust and the Business
    • Manage client accounts to ensure all liabilities are paid timeously, insurances are paid, assets are managed in line with the objective of the trust instrument
    • Complaints: ensure all complaints are logged onto channel and responded within the defined SLA
    • Ensure key client information on systems meets internal control requirements
    • Planning clients with foresight to ensure unplanned for events can be dealt with minimal disruption to client service delivery
    • Build trusting and sound working relationships built with team members, managers, peers and cross-functional departments to deliver results to the common client
    • Proactively build relations and networks to understand the bigger picture and deliver breakthrough results and experience for clients. Comply with risk standards defined, ensure self-monitoring and appropriate corrective action taken when risk matters are raised
    • Understand and live the Nedbank Vision, Values and Goals and ascribe to the People Promise and the NEDBANK WAY
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames
    • Performance against targets set for regulatory compliance, risk management/risk appetite, internal audit, Market conduct and culture program and other business process obligations
    • Practice regular training to ensure knowledge about Laws, regulations and compliance is kept up to date and relevant
    • Ensure that there is sufficient representation and attendance at Stakeholder & Industry discussions e.g. FISA membership, BASA discussions, etc. 

    People Specification

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Fiduciary post-graduate diploma
    • Bachelor’s degree in law, Accounting or Tax

    Essential Certifications

    Preferred Certifications

    • Fiduciary Institue of South Africa or Financial Planning Institue.

    Minimum Experience Level

    • At least 5-8 years’ experience in the fiduciary business especially Trusts 

    go to method of application »

    Business Analyst

    Job Purpose

    • To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset.
    • Follows rules and guidelines to perform tasks, adheres to prescribed ways to work in order to execute activities related to the competency, and recognizes the key elements of the competency and why they are important.
    • Pair with Product Designers (CX/UX), Business Architects (BARC), Testers (QA), Data Analysts (DA) and key roles in the requirements value chain. 

    Job Responsibilities

    • Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on medium size/complexity initiatives.
    • Conduct elicitation and collaboration tasks to obtain information from stakeholders and confirm the results. 
    • Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option. 
    • Conduct Requirements Life Cycle Management  tasks to manage and maintain requirements and design information from inception to retirement. 
    • Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution. 
    • Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value. 
    • Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices. 
    • Analyse requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements. 
    • Understand the product roadmap, vision, KPIs and metrics, and align requirements accordingly. 
    • Understand the hypothesis, business outcomes and team backlog.
    • Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs.
    • Use visual  diagrams to model scope, interfaces, story context, data flows, processes, and dependencies. 
    • Decompose features and themes to analyse and write user stories by identifying gaps, missing stories and acceptance criteria, scenario development and business, stakeholder, solution and transition requirements to meet PI objectives. 
    • Own decomposition of features, elicitation, analysis, story writing and acceptance criteria writing to support delivery. 
    • Collaborate and co-create process and capability alignment by pairing with the Process Engineer and Business Architect.
    • Support the team in working on impediments and spikes and enabler stories, and synthesise the data to articulate requirements. 
    • Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user. 
    • Participate in Backlog Refinement, increment planning and DevOps and Built-I quality principles within and across squads where dependencies exist. 
    • Analyse/document data requirements that drive decision-making and model data flows through all seven product dimensions on a project level by pairing with data analysts to ensure data governance. 
    • Foster stakeholder relationships and engagement for discovery, elicitation, analysis and documentation, backlog refinement, dependencies and delivery across squads . 
    • Participate in system demos and contribute to Inspect and Adapt offer suggestions for improvement. 
    • Actively participate and occasionally lead squad ceremonies by pairing with Scrum Masters and Agile Coaches. 
    • Work independently to apply minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans. 
    • Ensure early remediation by reducing waste, rework, and risk by identifying issues and dependencies . 
    • Negotiate challenges respectfully by communicating and listening to others, reframe ideas and changes to promote solving problems across squads. 

    Job Responsibilities Continue

    People Specification

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • IT qualification,  Diploma in BA endorsed by IIBA 

    Essential Certifications

    Preferred Certifications

    • IIBA endorsed

    Minimum Experience Level

    • 3 - 6 years
    • BA experience, IT project experience, business exposure, industry exposure. Have a basic knowledge of and able to follow instructions for common Business Analysis techniques and practices.
    • Exposure to SCRUM/Agile methodology/SAFe methodology

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    Client Services Consultant

    Job Responsibilities

    • Provide client services to investors via various communication channels.
    • Providing technical support in terms of Collective Investment Schemes and retirement products.
    • Adhere to the daily schedule to ensure that targets are met by following the work plan.
    • Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
    • Escalate all unresolved queries to management by logging the case on the system.
    • Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
    • Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
    • Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
    • Understand the nature of the client's query by reiterating the key points raised by the client.
    • Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Minimum Experience Level

    • 2-3 years experience as a Client Services Consultant within the Asset Management industry.
    • Experience with Investments/Pension Funds/Retirement Fund in an Asset Management Business
    • A sound technical understanding of Collective Investment Schemes and Retirement product

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    Quant Analyst: Climate Risk

    Job Purpose

    • To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management, with a particular focus on climate risk. 

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Research and make recommendations for corporate citizenship initiatives in area of influence
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
    • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
    • Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
    • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
    • Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
    • Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
    • Ensure continuity and knowledge base through documenting and recording processes and models.
    • Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
    • Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
    • Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Post graduate degree in Statistics/Mathematics,  CFA/ FRM/CQF

    Minimum Experience Level

    • 2-5 years experience.

    go to method of application »

    Verification Analyst

    Job Purpose

    • To investigate the validity of credit applications through compliance and departmental policies and procedures contibuting to mitigation of credit and application fraud related risk for Nedbank Retail.

    Job Duties

    Volumes

    • Ensure effective and accurate assessment of validations done. Produce quality and accurate podiums to the market. Provide correct and accurate assessment the first-time round. Monitor workflow volumes, adjust work speed accordingly whilst still minimising the risk to the bank to avoid bottlenecks.

    Quality

    • Ensure the processes are followed in detail and adhere to policy and procedures. Maintain low error rate to minimise the risk to the bank.

    Fraud prevention and transfers

    • Prevent fraud from being transferred onto the MFC book. Detect and prevent fraudulent accounts from being on boarded at application stage.

    Times

    • Keep within set turn-around-times and reduce reworks. Effectively manage unsuccessful validations and validation failures.

    Job Responsibilities

    • Build and maintain client relationships through the undertaking of independent and dual visits with corporate bankers based on client needs and related situations
    • Build relationships with internal stakeholders by contributing to structured information sharing meetings
    • Identify opportunities by collaborating with corporate bankers according to Nedbank's corporate strategy Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Grow the Nedfleet book in line with budgets by building and maintaining client relationships
    • Source new business by presenting Nedfleet product opportunities to corporate clients
    • Provide product expertise by delivering fleet management solutions in line with corporate strategy and budget
    • Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met
    • Ensure client expectations are met by liaising with operational and administrative team and monitor/manage outputs as per service level agreements; credit and corporate strategy
    • Ensure business relations with regulators by complying to relevant legislation.
    • Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations

    Minimum Experience Level

    • 1 year appointed as a New Business Officer in the Vehicle Asset Finance industry a must

    Requirements

    • Matric
    • Preferable 3-year tertiary qualification in Banking or Finance field

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    Broker Support Agent

    Job Purpose

    • By supporting the Risk Advisor within Nedbank Insurance brokerage, we drive the Nedbank Insurance brand and service strategy in achieving targets. Maximize operational efficiency, identify, and address client needs. Maintain and build relationships with all stakeholders.

    Job Responsibilities

    • Service and manage a portfolio of clients.
    • Responsibilities include management of policy renewals, retention, policy amendments, client queries, verification of client data.
    • Assisting Risk Advisor in obtaining quotations, onboarding of clients and issuance of policies.
    • Adherence to underwriting criteria and application.
    • Adherence to service standards and Service Level Agreement (SLA).
    • Identify and recommend ways to improve business processes and systems to operate more effectively and adding value to clients and business.
    • Support the achievement of the business vision, strategy, and values.
    • Achieving development goals.
    • FAIS requirements being achieved and fully complied with.
    • Comply with Risk standards, policies and procedures as required by Compliance.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interactions.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.

    People Specification

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Essential Qualification

    • Qualification as per FSCA list: Cat 1.2 and 1.6 (Short-term Insurance Personal & Commercial lines)
    • First Regulatory Examination: Representatives (RE5)

    Minimum Experience Level

    • 3-5 years working experience in the short-term insurance industry (Personal & Commercial lines)
    • Experience working in a short-term insurance brokerage 
    • DOFA for Cat 1.2 and 1.6 for 12 months or more

    go to method of application »

    Relationship Manager: Insurance (Polokwane)

    Job Purpose

    • To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
    • Follow laid down processes in opening of accounts by using checklist and account opening matrix.
    • Complete weekly compliance training and assessment online to keep up to date on changes.
    • Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
    • Action daily control reports and attach correct documentation.
    • Identify new clients and their needs through needs analysis and provide a suitable solution.
    • Cross sell to existing clients by establishing need through financial fitness discussions.
    • Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
    • Ensure that every deal done is priced in line with Business Unit objective and strategy.
    • Generate revenue through charging for ad hoc services provided to clients.
    • Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
    • Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
    • Participate in end of day discussion and apply recommendations from manager to optimise sales results.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
    • Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
    • Adhere to the ask once promise to clients according to Nedbank strategy.
    • Build relationships with clients through regular contact and having an individual interest in them.
    • Network with internal stakeholders to collaborate in order to provide complete solution to clients.
    • Obtain regular feedback from clients by requesting completion of feedback forms.
    • Mitigate risk to Nedbank by identifyingand verifying clients manually or using relevant technology.
    • Adhere to clean desk policy to minimise risk of exposing client confidentiality.
    • Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.

    Job Responsibilities Continue

    People Specification

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Full FAIS short term insurance qualification
    • Regulatory Examination 1 (RE1)

    Essential requirements

    • 120 - 150 FAIS Credits
    • RE1 (preferred)
    • Commercial Insurance experience 

    Minimum Experience Level

    • 2-3 years as a Short Term (Commercial) Insurance Broker.

    go to method of application »

    Senior Manager: Collections

    Job Purpose

    • To lead and monitor the implementation of best practice credit collection strategies and processes, utilising all resources to minimise collection risks while providing client services, in line with business strategic objectives. To rehabilitate and retain profitable clients by implementing world class collection methods and strategies by effectively directing and co-ordinating the activities of staff and third parties in order to maximise collections and recoveries and minimise operational costs.

    Job Responsibilities

    • Ensure team meets collection and recoveries targets by setting & monitoring individual targets utilising national benchmarks, resource and capacity planning, process management, exceptions reporting and taking corrective action.
    • Provide account of the department activities and achievements by generating applicable business performance matrix in appropriate format, drafting reports and presenting to the relevant governance forums.
    • Rehabilitate and retain profitable clients by implementing cost effective collection methods and strategies.
    • Align department goals to the business unit and the bank by incorporating future predictions into business unit 3 years plans.
    • Build and maintain effective stakeholder relationships by regular communication and attending appropriate forums.
    • Manage vendor relationships by monitoring performance according to Service Level agreements (SLAs).
    • Build trust in working relationships by communicating, knowledge sharing, ensuring proper handover processes and establishing common understanding of product & client grouping.
    • Monitor business results by analysing performance data from the Management Information System (MIS), actioning audit reports (Internal & External), taking corrective action and evaluating effectiveness of processes, policies and procedures.
    • Understand resources and infrastructure requirements by evaluating applicability & relevance of processes, strategies and asset policy.
    • Monitor and evaluate external vendor services by continuous measurement on the relevance of the services.
    • Execute on appropriate governance by reporting to relevant governance forums, driving actioning of audit reports, considering various risks on a continued basis and ensuring appropriate policies and procedures are in place.
    • Create appropriate environment for high performance culture by providing leadership insight, succession planning & organising, coaching and up skilling team.
    • Build sound and best practices strategies and processes to contact clients, reduce risk and provisions.
    • Ensure that measurements are in place such as Payment due successes, Cure Rates, kept rates and Default Rates are met.
    • Manage performance of direct reports and hold them accountable for managing the performance of their reports.
    • Manage the delivery of cross functional teams by analysing information and giving feedback on identified areas of concern.
    • Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback.
    • Drive to execute own and direct reports planned development by attending learning, seeking coaching or other industry or technical learning events and opportunities.
    • Maintain a capable high performing team by identifying a  talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
    • Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members, ensuring mentoring, coaching and day to day activities.
    • Ensure transformational targets are met  through consideration of targets during the staff recruitment, retention  and training process and utilising suppliers listed on the preferred supplier list for department.
    • Deliver a world class service through others by ensuring a client centric culture through required interventions.
    • Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.
    • Improve productivity and reduce costs by improving work processes through offering innovative ideas and input and soliciting input from managers and teams.

    People Specification

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Relevant NQF 6 Qualification in Financial Management.

    Essential Certifications

    • Admitted attorney or Advocate

    Minimum Experience Level

    • 5 to 10 years' experience in collections and recoveries or risk management environment which includes a leadership role.

    go to method of application »

    Due Diligence Analyst

    Job Purpose

    • To conduct due diligence analysis on behalf of Nedbank to assess and report the status; legitimacy; and overall reputation of a client, individual, company; its principles and/or associated individuals to prevent risks and ensure compliance to Nedbank policies and meet regulatory requirements.

    Job Responsibilities

    • Ensure the effective application of data management, analytical and research methodologies for the purposes of due diligence and related activities to transform information into relevant risk intelligence that are timely disseminated for pro-active direction or action and informed decision-making.
    • Perform due diligence assessments and analysis on individuals, business entities and associated entities, by following the due diligence risk assessment process and industry best practice principles on the risk intelligence cycle. 
    • Prevent potential risks by identifying adverse or criminal activities and trends by conducting internet and commercial database research, processing, evaluating, analysing, and highlighting relevant risk information to stakeholders.  
    • Perform financial fitness analysis by assessing the financial status of business entities, identifying discrepancies, reasons for inconsistencies, and determine financial health status. 
    • Draft reports by consolidating and collating the analysed, integrated and interpreted information to provide insights for consideration and decision-making.  
    • Ensure governance and compliance standards are met by recording due diligence assessment outcome on systems and contributing to effective data enablement. 
    • Highlight system, data and work obstacles to management by reporting and escalating operational problems and by ensuring maintenance and/or improvement of service delivery to stakeholders.
    • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
    • Build strong internal and external stakeholder relationships by establishing requirements, meeting expectations and needs; regular communication; giving professional advice, consulting other experts and liaising with relevant external vendors and/or service providers. 
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
    • Manage external service providers by ensuring that performance is within the Service Level Agreements.
    • Contribute to business unit cost to income ratio by managing costs within budget and providing practical efficiency gains advice.

    Essential Qualification

    • Matric/ Grade 12/ National Senior Certificate 
    • Advanced Diplomas/Degrees in Forensic accounting, Forensic investigation, Criminal Justice, BCom Accountancy or related qualifications  

    Minimum Experience Level

    • 3 years +experience in conducting Business analysis and risk management; investigation or investigative journalism; or Due diligence and Financial Fitness Assessments

    go to method of application »

    Compliance Officer

    Job Purpose

    • Provide advice, guidance, oversight, and assurance on the adherence to compliance practices in client facing divisions (1st line) to ensure compliance risks are identified, assessed, managed, and reported on for Nedbank. Be a trusted advisor to 1st line but maintain independence of mind as part of 2nd line. 

    Job Responsibilities

    Operational responsibilities

    • Build and maintain relationships with internal stakeholders (i.e., the division’s 1st line as well as 2nd line divisional functions such as risk, AML and Legal and 3rd line being Internal Audit) by establishing effective partnerships to identify and manage compliance risks. 
    • Develop and maintain a clear understanding of the scope and nature of the business conducted by 1st line (business acumen).
    • As part of 2nd line, engage with 1st line towards clarifying roles and responsibilities in the management of compliance risk i.e., risk identification, categorization, assessment, management (completing and maintaining Compliance Risk Management Plans - CRMPs) and monitoring.
    • Adopt and adhere to a risk-based approach in the management of compliance risk.
    • Develop a solid understanding of all high-risk legislation that applies to the Division. 
    • Keep abreast of all regulatory developments/changes that may potentially impact the various business units and engaging relevant stakeholders on a timely basis to ensure business readiness and ongoing compliance risk management.
    • Contribute to the creation of a compliance culture and compliance awareness in the division by becoming a trusted advisor to 1st line (whilst maintaining independence of mind as part of 2nd line).
    • Execute on the agreed annual Compliance Coverage Plan for the division within set timelines. 
    • Ensure compliance risks are managed by developing/updating the Compliance Risk Management Plans (CRMPs) on an annual basis across client facing business (1st line).
    • Provide advice and guidance to 1st line on compliance risks, controls, and possible contraventions, through formal and ad hoc monitoring and early detection.
    • Provide assurance to 1st line on whether compliance requirements are met, and adequate compliance risk management practices have been implemented.
    • Ensure accurate and timely reporting on any non-compliance, the management of compliance risks, and the state of compliance in the division (1st line)
    • Provide assurance to stakeholders on the state of compliance by reporting on how key risks are being managed, highlighting areas that require immediate attention and recommend corrective action to stakeholders 
    • Present findings of compliance reviews to stakeholders through formal engagement 
    • Comment on mitigating actions to be implemented by stakeholders through assessment of the adequacy thereof and recommend further corrective action (e.g. documenting policies and processes, etc.). 
    • Take an active part in all relevant governance and other committees
    • Have a monthly one-on-one engagement with each of your key stakeholders in 1st and 2nd line (e.g., business, risk team, legal team, AML)
    • Perform any other tasks relevant to the role of a compliance officer as directed by management

    Management of self: 

    • Complete all relevant internal training and refresher programmes. 
    • Become a member of the Compliance Institute of South Africa (CISA) and engage in continuous professional development initiatives.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from management.
    • Contribute to a culture conducive for the achievement of transformation goals by participating in Nedbank Culture building initiatives.

    People Specification

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Essential Qualification

    • Post Graduate Diploma in Compliance Management
    • Legal Degree
    • FSCA Regulatory Exam - RE 3 and RE 5
    • CPrac (SA) - Compliance Practitioner designation from CISA

    Essential Certifications

    • FICA and FAIS other relevant compliance certification.
    • Compliance Institute of South Africa (CISA) - preferred, not essential

    Preferred Certifications

    • Compliance Institute of South Africa (CISA) - preferred, not essential

    Minimum Experience Level

    • 5 year's experience as a Compliance Officer within the Wealth Management / Banking Industry
    • Regulatory experience working within a Wealth Management environment as a Compliance Officer, i.e.FAIS/Wills/Estates/POPIA/NCA/FIC. 

    go to method of application »

    Senior Manager Credit Mid-Corp

    Job Purpose

    • We have a career opportunity for a Senior Credit Manager in our Mid-Corporate team.  The role includes managing the credit assessment and approval process on both an existing portfolio of clients, but also in supporting the acquisition of new clients and quality assets, enhancement of revenues and maintenance thereof within laid down Nedbank policies and procedures.  The Mid-Corporate team is client-centric, taking time to understand the client’s needs and environment and the Senior Credit Manager is involved in ensuring proactive and innovative solutions, with adherence to acceptable turnaround times.
    • Through mastering this role, you will have the opportunity to develop yourself personally and professionally and have opportunities to advance to more senior levels of credit leadership in a fast growing and enterprising business.

    Job Responsibilities

    • Minimise risks and grow assets through lending at acceptable risk levels. 
    • Enhance revenue by identifying sales opportunities through assessments and client visits. 
    • Ensure client satisfaction through provision of proactive/innovative solutions and adherence to acceptable turnaround times.
    • Build and maintain stakeholder relations through regular formal and informal engagements.
    • Identify development areas through client surveys from stakeholders.
    • Provide good service and turnaround times to internal stakeholders by ensuring that requests are responded to timeously.
    • Ensure credit applications presented upwards to mandate holders and credit committees are of high quality with risks fully identified and addressed.
    • Ensure staff operate within guidelines by monitoring policy compliance through reviews and audit processes.
    • Review and recommend appropriate allocation of mandates through segmentation, reviews, and audit processes.
    • Operate within personal mandate through reviews and audit processes.
    • Ensure that quality decisions are made by auditing credit decisions made by credit managers within their mandate.
    • Monitor and manage turnaround times by using the information systems available.
    • Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance (sharing information), recognising and rewarding achievement and take appropriate corrective action where required.
    • Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken and encouraging participation in decision making processes.
    • Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs
    • Contribute to team effectiveness by following the recruitment process when recruiting talent
    • Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles, and developing talent retention programmes (e.g. rotation).
    • Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
    • Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding checklist.
    • Support and encourage staff to participate and support corporate responsibility initiative.
    • Achieve operational excellence by supporting the implementation of system and process enhancements through team engagement.
    • Encourage team to generate innovative ideas and share knowledge.

    Minimum Experience Level

    • 5 - 10 Years’ Credit Assessment and decisioning experience within Banking environment 
    • Min 5 Years' Mid-Corporate Credit experience in evaluating current and prospective client financial statements and credit reports to determine their ability to honour debt.
    • Extensive understanding of legalities associated with lending and collateral.
    • Team Management / Leadership experience would-be an advantage
    • Proven track-record on managing a large book.

    Job Responsibilities Continue

    • NQF Level 7 or Higher in a Financial or Banking related field essential. 
    • CIMA, Credit management degree or equivalent will be advantageous.

    go to method of application »

    Senior Associate: ECM

    Job Purpose

    • To develop financial valuation models to enable clients to make optimal investment decisions and support the team by providing requisite detailed analyses and documentation (powerpoint presentations; circulars; announcements) for proposals and transactions; thereby assisting the business in revenue generation

    Job Responsibilities

    • Build and maintain professional relationships with external clients by understanding their needs through the analysis and research process and responding to their queries promptly
    • Establish and maintain trusting working relationships with cluster and team to enable smooth flow of work through being active member of the team (e.g. providing any information as may be required)
    • Develop and maintain collaborative relationships with vendors e.g. Bloomberg; INET etc. through interaction with them on an ad hoc basis
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
    • Support corporate responsibility by participating in corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Contribute to making Nedbank a great place to work by living the Deep Green Values
    • Ensure that work is completed according to plan and expectations by executing duties / tasks / instructions / responsibilities within internal and external guidelines and regulatory / compliance / governance requirements
    • Ensure that resources (e.g. own time) are utilised effectively to produce balanced output by effective time management and communication
    • Manage reputational risks by complying with industry regulations; other legislation and acting professionally at all times
    • Begin to solve various problems (e.g. client and Nedbank problems) by providing quality advice and recommendations; documenting it into internal and external reports and requisite documentation pertaining to proposals; transactions and implementations Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction to contribute to intellectual capital development in the team
    • Provide support activities to the team to generate revenue by designing; developing; testing; updating and maintaining financial valuation models of varying degrees and conducting research and analysis into market trends; targeted clients and sector analysis; as well as latest accounting; tax; JSE regulation and other legislation.
    • Ensure that delivery timeframes are met through being proactive; effective communication and proper time management.
    • Ensure continuous improvement of service delivery by keeping abreast of latest trends and developments in the market.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Post Graduate Qualification / CA (SA) / CFA / BComm. LLB. / BSc. Engineering / Actuarial Science

    Minimum Experience Level

    • 5 - 6 year's experience in a Corporate Finance and ECM environment

    go to method of application »

    Service Delivery System

    Job Purpose

    • We are seeking a skilled ServiceNow Specialist to deliver on production/service delivery objectives, customize, and maintain the Enterprise Service Management tool, ensuring its availability and scalability in line with Nedbank's strategy.
    • The role involves administration, configuration, and development of the ServiceNow WSD platform to support business processes and service management needs.

    Job Responsibilities

    Platform Administration: 

    • Assist with the management and maintenance of the ServiceNow platform, ensuring its stability, performance, and availability. Assist clients by providing consistent second level support and troubleshooting

    Configuration & Customization: 

    • Configure and customize ServiceNow business services, including workflows, forms, and more to meet business requirements.

    Integration: 

    • Support and maintain integrations between ServiceNow and other enterprise systems. Provide input to enhancement by participating in the planning and implementation of upgrades and fixes.

    User Support: 

    • Provide business support and training to ServiceNow users, addressing any issues or questions. Work with IT to support the platform and enhance the product, build internal relationships by engaging with team members and provide timeous and effective feedback on any operational issues. Ensure recurring incidents are managed appropriately to resolution. Ensure that all standards are observed and procedures are documented and carried out in a timely manner

    Process Improvement: 

    • Identify opportunities for process improvements and implement best practices within the ServiceNow platform. Ensure that all standards are observed and procedures are carried out timeously, so that all systems functionality and data is accurate. Monitor the trends of system activity and work with colleagues to agree policies and procedures, for future system enhancements

    Documentation:

    • Research and understand product roadmaps. Create and maintain detailed documentation of configurations, customizations, and processes. 

    Compliance: 

    • Keep abreast of legislation and other industry changes that impacts on role. Ensure compliance with IT governance and security policies, procedures and standards.

    Minimum Experience Level

    • Minimum of 2 -3 years of experience working with ServiceNow, including administration, configuration.

    Preferred Qualification

    • IT Diploma or Bachelor’s degree in computer science, Information Technology, or a related field.
    • Experience with ServiceNow WSD, ITSM, and other modules.
    • Knowledge of Agile/Scrum methodologies.

    go to method of application »

    Technical Product Owner: Core Banking

    Job Purpose

    • To ensure that the applicable application grouping relating to an asset is receiving the necessary investment from an architectural runway & health perspective, aligned to our enterprise aspirations (including pan-African, Africa Representation Offices and Offshore entities), ensuring economic value is derived from this asset grouping and ensuring sustainable IT operations.
    • To ensure the alignment of the Business and Nedbank IT Strategy and to manage sustainable business cluster partner relationships whilst ensuring the optimal value is realised from asset capabilities, driving enterprise priority and delivery teams work, to ensure innovation execution in alignment to strategy. 
    • To facilitate the determination of the long-term strategic technology needs (Innovation and Support) of the relevant asset (which includes security and infrastructure capabilities).

    Job Responsibilities

    • Lead the portfolio of assets, leading the POCLAC - accountable for the final decision making on all asset related matters, including, agreeing to target state versus transition state (technical debt) decisions aligned to enterprise aspirations (including pan-African, Africa Representation Offices and Offshore entities)
    • Ensure alignment and achievement of strategy and create a competitive advantage by translating the Nedbank and business strategy into an asset strategy.  
    • Define, maintain, and communicate the asset maturation strategy and roadmap in response to journey, asset and business needs.
    • Assist in realising the commercial goals of the organisation.
    • Develop and introduce a people strategy that will create a culture that drives the cluster and Nedbank's vision and values. 
    • Build a sustainable high-performance team by developing modernised skill sets.
    • Ensure the leadership agenda has been embraced by the division/function. 
    • Build a culture of excellence/continuous improvement. 
    • Contribute to team effectiveness by participating in the recruitment and selection of senior staff and building a proper talent pipeline. 
    • Contribute to a culture of transformation by participating in culture building initiatives, business strategy, and CSI.
    • Ensure alignment to governance and compliance requirements through establishing and managing appropriate risk practices.
    • Accountable for the maintenance and prioritisation of the consolidated portfolio backlogs with input from CRM's/BITES, Product Owners and Journey POCLACS.  
    • Ensure a stable, resilient and reliable environment to the business; place appropriate emphasis on all matters relating to IT Risk, specifically with respect to the centralisation of IT systems.
    • Plan, execute, monitor and control activities over an Enterprise Disaster Recovery environment for the specific assets assigned to the POCLAC.
    • Accountable for the compliance and data integrity and lineage of the applicable assets.
    • Develop and implement a strategy to build a differentiated culture by analysing relevant surveys and information. 
    • Measure the effectiveness of differentiated culture plan through staff and client feedback and ensure corrective action plans are developed and implemented.
    • Facilitate the adoption of suitable chapter frameworks and drive the adoption of the skill transformation in collaboration with the relevant chapters.
    • Ensure economic value is derived from all activities, meeting all jointly agreed POCLAC budget commitments. 
    • Leverage opportunities to create a competitive and commercially successful function.  
    • Accountable for the optimising the TCO of the assets.
    • Accountable for an enterprise asset strategy and roadmap, balancing creating technical capabilities that match Journey business capability demand, SME/FCI demand, and keeping the assets healthy and competitive. 
    • Ensure commercial soundness and relevance through end-to-end Financial Management of the asset value chain. 
    • Accountable for the overall health of the asset, which includes Upgrades, Technical Debt monitoring, and planned removal, ITSM practices, Automated pipeline; RSS of application landscape; Monitoring; High Availability & DR; Data enabled; Componentised; Cloud enabled (where fit); & equipped for all multi-scenario usage.
    • Ensure asset innovation execution of the end-to-end life cycle of all portfolio innovation relating to the implementation of innovation efforts according to the agreed organisational methodology and strategy
    • Ensure successful innovation and operations delivery.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • B.Sc Computer Science, B.Com Informatics, Engineering Degrees

    Preferred Certifications

    • Preferred - TOGAF, Leading SAFe, Project Management (PMBok/PMI, Prince II etc)

    Minimum Experience Level

    • Total number of years of experience:11 years +
    • Management experience as part of the above years:6-7 Years
    • Type of experience:11 Years + Leading a multidisciplinary virtual team to deliver a technical capability to a large corporate organisation.
    • Experience in a large IT Transformation Initiative
    • Experience in commercial context knowledge important.

    go to method of application »

    Senior Commodity Specialist

    Job Purpose

    • To analyse; identify; source; negotiate and manage the procurement process while mitigating risks and ensuring regulatory compliance and develop and implement commodity strategies aligned with Groups strategy and build relationship with stakeholders.

    Job Responsibilities

    • Analyse trends by reviewing management information.
    • Assisting stakeholders with budget forecasting by providing commodity information.
    • Identifying opportunities to develop sourcing strategy that will result in cost saving by benchmarking and negotiating with internal and external stakeholders.
    • Ensure that preferential procurement BBBEE targets are aligned to the Financial Sector Charter (FSC) as determined by the Department of Trade and Industry code of good practice.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
    • Develop and maintain policies by understanding and collaborating with stakeholders to determine practical processes.
    • Mitigating risks by ensuring that policies and regulatory and industry governance requirements are adhered to.
    • Selection of preferred suppliers by conducting a tender or quotation process.
    • Drafting and signing of contracts by liaising with Group Legal and stakeholders.
    • Ensuring SLA's are met through end to end management of the contract (includes supplier relationship and performance management).
    • Measure local procurement and environmental objectives against Nedbank's transformational objectives by conducting surveys or reviewing management information.
    • Identifying business requirements by engaging with internal stakeholders to understand business needs.
    • Collaboration with stakeholders to implement the sourcing strategy by coordinating workshops; presentations and meetings.
    • Exchange of information between stakeholders to achieve the procurement objective by sharing management information.
    • Manage and maintain internal and external stakeholder relationships by conducting regular engagements. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BCOM, CIPS, MCIPS

    Minimum Experience Level

    • 5-8 year business experience, including legal and contractual exposure will be ideal.
    • Able to interact with senior management and executives in a professional way to build their trust.

    go to method of application »

    Domain Architect

    Job Purpose

    • Responsible to define and implement the infrastructure architecture to support the enterprise infrastructure for the organisation's computer system - hardware, software, data, networks. Provide strategic coordination as well as tactical governance.  
    • Ensures that infrastructure is robust and scalable to ensure ongoing performance of the organisation's services. Stay constantly current on the latest infrastructure technologies

    Job Responsibilities

    • Architect, design, implement and drive next generation system architectures and automation solutions within Nedbank.
    • Roadmap for transformation from current to future state Architectures
    • Assist in the development of Solution Architectures requiring Domain technologies
    • Facilitates the adoption, realisation and conformance to the architectural patterns across the relevant implementation teams
    • Develop and regularly review and where necessary recommend updates to the organisation's Domain standards
    • Calculate the organisation's Domain Technical Debt and ensure this is regularly communicated to the Chief Architect
    • Where applicable Pro-actively recommend changes to Application Development and Deployment  implementations to introduce new functionality, reduce IT Cost or improve levels of Service
    • Support the achievement of the  business strategy, objectives and values
    • Stay abreast of developments in field of expertise 
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities
    • Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy
    • Seek opportunities to improve business processes, models and systems though agile thinking.
    • Pro-actively recommend changes to Domain implementations to introduce new functionality, reduce IT Cost or improve levels of Service
    • Develop and regularly maintain a future-state Domain vision in line with the organisation's Business and IT Strategies - as well as the roadmap for transforming between current and future Domain vision
    • Govern the development and ongoing review and update of the organisation's Domain Principles, Patterns and Standards
    • Participate in the Architecture Review Board  to ensure Solution Architecture adherence with Domain Principles, Standards and Future State Vision
    • Keep abreast of new technologies and make recommendations on new and emerging technologies appropriate to the organisation
    • Where applicable participate in the Architecture Review Board  to ensure Solution Architecture alignment with Application Development and Deployment  Principles, Standards and Future State Vision
    • Develop and regularly review and where necessary recommend updates to the organisation's Application Development and Deployment  standards

    Job Responsibilities Continue

    • The architect would be expected to create and document a comprehensive architecture design for the enterprise applications aligning with the banks strategic objectives. This would include defining the infrastructure, security, networking, cloud related Devops and application components necessary to meet the organization's business requirements or being involved in technology selection process. 
    • Cloud Modernization Strategy: The architect would be responsible for developing and executing a strategy for modernizing and migrating existing applications to the cloud. This would involve assessing the current application and infrastructure architecture and identifying any modifications or optimizations required to enable successful deployment.  
    • Performance and Scalability: The architect would be responsible for designing and implementing a secure, scalable and performant infrastructure for cloud-based enterprise applications. This would involve defining and optimizing resource allocation, network architecture, and load balancing mechanisms to ensure that applications can handle expected user loads and performance requirements.
    • Cost Optimization: The architect would be responsible for ensuring that TCO for enterprise applications are cost-effective and optimized for the organization's budget. Pro-actively recommend changes to Infrastructure implementations to introduce new functionality, reduce IT Cost or improve levels of Service. Calculate the organisation's Infrastructure Technical Debt and ensure this is regularly communicated to the Head of Architecture.
    • Architectural Governance:  Govern the development and ongoing review and update of the organisation's Infrastructure Principles. Develop and regularly review and where necessary recommend updates to the organisation's Infrastructure standards. Participate in the Architecture Review Board  to ensure Solution Architecture alignment with Infrastructure Principles, Standards and Future State Vision
    • Stay up-to-date with emerging technologies and industry trends, and make recommendations on how they can be leveraged to improve the bank's infrastructure architecture. This includes the emerging architectures for private, public, hybrid cloud scenarios

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Essential Certifications (Required Minimum)

    • Degree in either Information Systems or Computer Science
    • TOGAF Foundation Training
    • TOGAF Certification
    • Information Technology Architect Certification (ITAC) (Open Group)

    Preferred Qualification

    • Honours or Masters Degree (or higher) in either Information Systems or Computer Science

    Minimum Experience Level

    • Minimum required experience (essential – relevant industry experience):
    • 7+ years of experience in Infrastructure Architecture and Technology
    • Advantageous experience:
    • Understanding waterfall and agile methodologies
    • Mainframe, P-Series, Wintel and Enterprise Storage platforms, Public Cloud, Hybrid Cloud, Private Cloud, Devops Stack

    Exposure

    • 5+ Years experience in Infrastructure Design and Deployment
    • 3+ Years experience as a Capability Architect I: Infrastructure Domain Architect

    go to method of application »

    Administrator - RBB Operations

    Job Purpose

    • To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.

    Job Responsibilities

    • Action stakeholder requests by capturing and processing the administration request on the relevant system.
    • Action vendor invoice payments by capturing and processing the data on the relevant system.
    • Perform reconciliations from Supplier invoice and general leadger accounts by comapring with the supporting documents and Management Information Systems (MIS).
    • Contribute to revenue increase by driving the submitted sales to completion.
    • Compile a catalogue of services by allocating costs per product.
    • Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
    • Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.
    • Monitor departmental financial performance by analysing actual to budget variances.
    • Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.             
    • Minimise financial and reputational risk by ensuring accuracy of processing activities.
    • Minimise operational costs by avoiding unnecessary expenditure.
    • Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
    • Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
    • Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
    • Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
    • Verify client information on systems in accordance with Nedbank policies and FICA rules.
    • Prepare trustee meeting packs and month end packs for management .
    • Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
    • Escalate anomalies where cases or call records not found or if there a  mismatch of accounts are not logged by emailing Team Manager.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

    Minimum Experience Level

    • Must have 1 - 2 years administration experience in a banking environment.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Diploma: Financial Management / Diploma in Business Administration

    go to method of application »

    Finance Specialist

    Job Purpose

    • To provide specialist advice and guidance on financial performance and accounting practises required to ensure the clusters' compliance and adherence to financial reporting and meeting set financial targets. 

    Job Responsibilities

    • Provide a financial decision support to business leaders through regular engagements with relevant line management and teams
    • Daily cooperation with cluster line management and business teams on different levels of the organizational structure through consultations and resolution of financial queries
    • Provide meaningful recommendations, explanations and highlight areas of concerns or anomalies by analysing and interrogating financial information.
    • Deliver regular financial reports to functional teams by adhering to the set financial timetable
    • Understand and meet stakeholders requirements through ongoing engagement.
    • Acting as a subject matter expert by actively participating in the design, preparation and supervision of the financial performance of the relevant business units
    • Assist in the achievement of group collaboration initiatives by identifying opportunities to create beneficial partnerships and synergies.
    • Cooperate with internal and external auditors by supplying the required financial information timeously
    • Advise and assist business units to comply with set Financial targets and relevant regulatory financial frameworks
    • Evaluates financial statements and set appropriate guidelines and procedures to ensures regulatory compliance
    • Meet deadlines and targets through prioritising effectively, planning and communicating.
    • Maintain high standards of analysis and reporting within defined timeframes by planning, organising and monitoring workflow.
    • Achieve business objectives within a specific timeframes by scheduling and coordinating activities and identifying appropriate resources to perform these activities.
    • Manage defined risks in the finance function and risk categories at targeted levels by adhering to guidelines, policies, procedures and governance requirements.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with functional teams and relevant stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new or enhanced processes (e.g. operational processes) that will improve the functioning of business units businesses by highlighting benefits in support of the implementation of recommendations.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Lead and coordinate the core team contributing to the Nedbank integrated report and the supporting supplementary reports.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BCom Degree (Accounting)
    • CA (SA)

    Minimum Experience Level

    • 5 years in financial management preferably in the financial services industry.

    Method of Application

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