Current Vacancies at RCL FOODS

• This position exists to to facilitate the implementation, administration, and maintenance of the Total Integrated Management System (TIMS) including legal, statutory and risk management requirements.

This includes:

• Food Safety Management
• Quality and Process Management
• Environmental and Sustainability Management
• Occupational Health and Safety Management
• Risk and Systems Management
• Legal and Statutory requirements

Minimum Requirements    

• A three-year National degree or diploma in Safety Management or Environmental Health or equivalent. SAMTRAC/ITIS (advantageous)
• A relevant recognised certification in Lead Auditing would be advantageous
• 3-5 years’ experience in a supply chain/distribution environment
• Thorough knowledge and understanding of all applicable SHE legislation.
• Thorough working knowledge and experience of ISO 14001, ISO 45001, FSSC 22000, and other relevant integrated ISO/OHSAS Systems.
• Thorough knowledge and understanding of internationally recognized risk management principles

Duties & Responsibilities    

• Management of Safety, Health Environment, Risk and Food safety
• Develop and implement SHERQ systems in line with required company standards, ISO standards and regulatory requirements

Guide region in terms of legislative requirements by:

• Interpreting and implementing statutory requirements
• Reporting on SHERQ incidents to relevant internal departments and external bodies
• Promoting effectiveness of safety representatives and employees by continuous follow-up
• Identifying and interpreting SHERQ risks and making relevant recommendations for corrective action.
• Cultivating a culture of SHERQ awareness at the site/s.
• Implementing and maintaining Group Risk Systems.
• Maintain TIMS to ensure risk management, sustainability, continuous improvement and commercial benefits, improvement of food safety, environmental, sustainability and occupational health and safety and customer satisfaction.
• To trend and highlight recurring issues and non-compliances and recommend corrective actions.
• Continuously improve the SHERQ, Food safety and ESG systems by trending and sharing monthly data.
• Closing of the “loop” by maintaining corrective action reports and giving feedback to relevant customers.

Statistically analyse and manage:

• Systems generated info: NC’s, CAR/’s, Internal audit findings
• Maintaining trend analysis and graphs to continuously improve KPI’s, as well as corrective actions for SHERQ systems.
• Compiling of weekly, monthly reports, trends, graphs, and statistics.
• Compile and present Management Review presentations 
• Training of all employees with regards to SHERQ, legal and ESG related matters.

Internal Audits

• Assisting with documentation, records, and files of both internal and external audits.
• Compiles and maintains internal audit schedules ensuring high risk areas are prioritized
• Ensures internal audits criteria is relevant to all requirements as per the TIMS
• Manages audit timeously and in order of priority
• Arranges audits with relevant managers to ensure participation and clear communication
• Conducts internal audits across the supply chain as per audit schedule
• Communicates audit findings to management
• Arrange follow up audits with relevant managers
• Verifies audit findings are actioned and closed effectively
• Compares internal audit findings against external audit findings to identify gaps

External Audits

• Understands the criteria required for external audits
• Leads and participates in audits and influences the outcomes through appropriate explanation and justification.
• Ensure audit findings are actioned and closed effectively
• Conducts supplier audits as required

Supply Chain Excellence

• Creates supply chain visibility and alignment through effective communication and increased synergy and connectivity across divisions
• Supports and drives supply chain principles by cultivating the required behaviour through TIMS
• Customer & Consumer complaint: monitoring and trending of trade and customer complaints.

Communication and Reporting

• Completes audit reports and distribute to relevant stake holders.
• Completes monthly reports on compliance issues and progress
• Presents information at Management Reviews
• Identify and drive communication campaigns promoting critical areas of TIMS across the supply chain
• Regularly highlight the significance of connectedness and sharing of information across the various sites to ensure communication is seamless
• Assist HR department and Functional Managers in identifying SHERQ training needs and skills development
• Facilitates systems related meetings
• Coaches and supports other team members where necessary to achieve objectives
• Develops knowledge, skills, and succession plan for SHEQ officers

Contributes to functional strategy by:

• Providing Input into annual functional strategy, and executes annual objectives in terms of SHEQ, Risk. ESG and Systems.
• Providing input and contributes to the relationship between cross functional management team by driving and facilitating SHEQ, Risk, ESG and Systems
• Providing input into National SHEQ, Risk, ESG and Systems Team by keeping up to date with the latest trends and developments in SHEQ, ESG, Risk and Systems

Financial Management:

• Reports on and manages all input costs within SHERQ department and manages any budget over or under spend appropriately
• Implements and encourages cost saving initiatives within the SHERQ department where these do not impact on long term business sustainability

Information and Data management

• Ensure team members accurately and regularly captures data onto the information system to enable access to reliable data and reporting for trend analysis and decision making.
• Share relevant data with management teams to enable reliable business decision making.

Provide Team Leadership (with reports)

• Lead staff towards meeting strategy and targets – through regular communication and utilisation of full organisational talent management tool set
• Conduct Performance appraisals, manage team succession, and resource planning
• Provide and Schedule training based on team member’s development requirements and legislation
• Coach and support team members where necessary to achieve objectives Manage employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy
• Building a high energy team to deliver accurate reporting and a culture of corporate governance compliance
• Manage the activities of team, and ensure internal & external customer service requirements are met
• Manage leave and general time management in line with organisational deliverables

Effective Teamwork & Self Leadership

• Take ownership and accountability for tasks and activities and demonstrates effective self-management in terms of planning and prioritising, and self-development
• Follow through to ensure that standards of work are consistently and accurately maintained
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
• Support and drive the business purpose and core values
• Manage colleagues and client’s expectations and communicate appropriately
• Demonstrate willingness to help others to meet team targets and objectives
• Champions training and development of self and others through utilising available training opportunities or contributing to the development of new training solutions in collaboration with training specialists.

Participate and drive in regular performance appraisals and ensure that own targets and goals are clear and achievable.
Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.

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Job Description    

• RCL FOODS is looking to recruit a motivated, energetic individual in the role as Production Shift Supervisor, the following person must be able to manage the operations of the production function so as to ensure products are manufactured correctly, cost effectively, on time and in full and in accordance with the quality standards, whilst maximizing plant efficiencies and adhering to systemic processes. Manage and control staff and  Is accountable for the whole shift.

Minimum Requirements   
Education/ Qualifications:

• Matric or equivalent NQF4
• SA Chamber of Baking Certificate

Experience:

• 3+ years manufacturing supervisory experience.
• 2+ years perishable food manufacture and FMCG.
• Skills/Knowledge
• Practical knowledge of ERP system
• Full understanding of FSMS and OHS systems
• Good computer literacy, especially Excel

Duties & Responsibilities    

• Shift start up
•  Check that work orders are created based on production plan with production admin
•  Check all machinery for cleanliness and ensure in good working order
•  Validate that a pre-run on critical points were done with maintenance staff
•  Validate right number of staff at the right time for the shift according to base staffing
•  Create and communicate production plan with the production team leaders and production admin
•  Conduct regular staff meetings and complete meeting registers
•  Conduct daily meeting with Maintenance Supervisor

During shift

•  Verify stock that is issued from stores.
•  Sample finished product to check for quality, consistency, weight, volume and defects and take corrective action
•  Ensure temperature checks conducted every 60 minutes throughout the baking process
•  Validate all departments are following their related processes and if not, take corrective action
•  Quality check in each department in accordance with Total Quality Management system
•  Validate hourly targets are adhered to.
•  Validate all documentation related to production is completed in full and compile and submit reports
•  Ensure shift performance is   reported on hourly (Mixing and slicing)
•  Validate that yield standards are met hourly and any discrepancies can be quantified and justified.
•  Ensure damage bread recording is accurate and reasons for damages given and ensure transferred to dispatch.
•  Corrective actions for damages/yields/conversions to be documented and actioned
•  Provide detailed handover report to next shift supervisor and maintenance and sign off
•  Ensure a detailed breakdown report of the shift is recorded by Maintenance and Production Admin
•  Ensure production team leader reports and checks are accurate and complete and take corrective action when necessary

Food Safety and Quality

• Adhere to food safety guidelines as per company policies and procedures.
• Abide by all Good Manufacturing Practices requirements as set out by the employer. · Ensure all work areas are cleaned and free from contaminants
• Ensure the product produced is free from all contaminants by ensuring staff adhere to all GMP and food safety requirements
• Ensure that product produced has met all quality parameters.

General

•  Review of previous Ds and Ns production run with Production Co-ordinator
•  Timeously report any maintenance related issues which will affect the operation in the bakery
•  Complete job cards for all maintenance   work related to faulty equipment and machinery
•  Report on problems, accidents or breakdowns
•  Ensure clean as you work policy is maintained and monitored at all times
•  Review recording documents per department

People Management

•  Be aware of staffing requirement per shift and per team. Conduct daily headcount
•  Ensure compliance with BCEA in terms of working hours
•  Monitor and manage staff overtime
•  Arrange for replacement staff through the labour broker when short of staff
•  Control of tea and lunch breaks to ensure shift is fully covered
•  Identify training needs of staff and feedback to Manager/Co-ordinator
•  Conduct on the job training
•  Cross-train and rotate staff in department. Multi skill program
•  Take disciplinary action when required
•  Overtime to be reported and request for approval from Manufacturing Manager
•  Issue pass out to staff
•  Validate registers daily per shift
•  Daily edits on Time and Attendance system
•  Conduct performance reviews formally twice a year and informally, on a regular basis
•  Monitor staff performance ensuring full productivity

Closing Date    
2023/08/17

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• This position is responsible for the Despatch Department to deliver daily OTIF for Polokwane bakery and its 4 Depots including bakeouts to the rest of the Sunbake network as a supply bakery

Minimum Requirements    

• Matric
• Post matric qualification in Supply Chain or related field preferable
• Minimum 5 years experience in a dispatch, logistics and distribution environment

Duties & Responsibilities    

• Manage local feeders and route trucks to maintain 100% OTIF.
• Stock Management and rotation
• Coordinate loadings and departures for feeders to sister bakeries.
• Crate Management to ensure optimum production time.
• Manage a pool of Shunter Drivers, Dispatch Supervisors, Receiving Clerks and Loaders
• Seamless and flexible shift patterns in line with legislation and minimize overtime.
• Coordinate daily, weekly, and monthly rooster and prepare timesheets for payroll.
• Seamless and flexible shift patterns in line with legislation and minimize overtime

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• This individual will need to ensure that all aspects of daily customer admin and service queries are addressed, act as the front-line administrative information conduit to customers, build a deep understanding the customer’s operations, ensure efficient and accurate data capture, analysis and reporting and provide support to the  Principal Account Manager in the smooth running of the customer account.

Minimum Requirements   

• Bcom Logistics or similar diploma
• 3 years customer service experience
• 3 years general administration experience, preferably in an FMCG Distribution environment
• SAP/BW experience necessary
• Advanced Excel and PowerPoint proficiency

Immaculate attention to detail

Duties & Responsibilities   
Customer Relationship Management

• Answer general enquiries escalated by customers, working with the Vector Customer Service Centre and Control Tower to resolve issues and complaints.
• Communicate requests from the Customer to relevant Vector stakeholders and provide feedback to the Customer.
• Conduct store visits and provide feedback internally to the Vector departments (if required and as per customer needs)

Account Administration

• Compose daily, weekly and monthly customer reports on service levels, sales and other key measures as required and send out to customers timeously.
• Monitor and share daily order rejection reports with customers and help resolve any pricing or master data discrepancies.
• Manage new product requests and ensure information is accurately updated.

Product Pricing:

• Ensure annual and bi -annual pricing is updated accurately on the relevant system according to specified timeframes.
• Ensure administration and communication internally and externally around ordering and delivery day schedule changes occurs timeously and correctly.
• Ensure administration and communication on new supplier and product take-ons and exits.
• Support the finance department with customer reconciliation queries and required follow up.
• Lead customer project administration, scheduling project meetings, taking minutes and updating project plans.

Reporting & Analysis

• Compile review packs (standard and non-standard) for the Retail Account Specialist and Retail Account Manager.
• Assist with ad hoc report requests from Customers and internally stakeholders
• Support the Retail Account Manager and Retail Account Specialist with data analysis and composing reports on output and findings

Team Participation and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritising and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and clients’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives. Champion training and development of self and others through utilising available training opportunities or contributing to the development of new training solutions relating to product costing in collaboration with national training specialists.
• Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
• Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.