Current Vacancies at Teraco

MAIN FUNCTIONS OF THE JOB

• Manage the entire OT device fleet, including power meters, fire detection equipment, HVAC equipment, and devices required for telemetry, as well as managing firmware updates, patching vulnerabilities, and ensuring communication protocols such as BACnet, Modbus, MQTT, and NTP are up to date.
• Configure devices on industry-recognized software such as Schneider EBO and PME, as well as on internally developed software and web applications.
• Plan and execute device lifecycle replacement as and when devices run out of OEM support, ensuring minimal impact to operations.
• Work with the BMS team to ensure that devices are configured correctly and that any issues with device communication or management are addressed quickly.
• Monitor device performance and identify any issues or anomalies, working with the appropriate teams to resolve them.
• Ensure compliance with relevant regulations and standards, such as ISO27001, and industry-recognized training in OT device management.
• Manage the development of technical documentation related to OT device management and ensure the knowledge is shared with other members of the team.
• Ensure that devices are configured with appropriate encryption standards such as TLS/SSL.
• Ensure an accurate OT asset database Is collated, updated and maintained.
• Manage device updates , enhancements, and improvements ensuring these are scheduled In accordance with Teraco change management policies and procedures.
• Assist with operational requests to Investigate and resolve system related configuration Issues.
• Ensure that firmware updates are tested/approved before Implementation to prevent undesired effects on a live environment.
• Formulate "Roll Back Action Plan" in case of undesired effects after Firmware updates.

SKILLS REQUIREMENT

• Grade 12 education or equivalent.
• National diploma in electrical engineering or  a red seal qualification as electrician is preferred
• At least 3 years of experience in OT device management, including managing firmware updates, patching vulnerabilities, and managing communication protocols such as BACnet, Modbus, MQTT, and NTP.
• Strong understanding of security best practices for OT devices, including ISO27001.
• Experience with threat detection and management tools such as "Microsoft Defender for IoT", "Claroty", and "Dragos".
• Knowledge of industry-recognized training in OT device management.
• Ability to work collaboratively with cross-functional teams, including BMS engineers, IT security teams, and vendors.
• Excellent communication and problem-solving skills.
• Strong project management skills and the ability to manage multiple projects simultaneously.
• Experience in configuring devices on industry-recognized software such as Schneider EBO and PME, as well as on internally developed software and web applications.
• Knowledge of encryption standards such as TLS/SSL.
• Implement corrective actions promptly to mitigate the negative effects of system changes

QUALIFICATIONS AND EXPERIENCE

• Matric/Grade 12 is essential
• Excellent Excel Skills
• Minimum of 3 years relevant device management experience is essential
• Extensive knowledge of network topology and protocols preferable

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MAIN FUNCTIONS OF THE JOB

• Responsible for the operation of the switchboard and directing all incoming calls
• Receive and welcome visitors for tours & meetings
• Responsible for overseeing the reception area, meeting rooms, canteens and office areas
• Responsible for maintaining the meeting room diaries
• Responsible for setting up meeting rooms for meetings and tours
• Assist staff members with ad hoc requests
• Manage office consumables, stationery & supplies
• Supervision of cleaning staff

Facility

• Security processes
• Logging access for important clients
• Welcome guests in a professional manner
• Answering the reception phone
• Direct calls quickly, efficiently and professionally
• Taking messages and ensuring that staff members receive the message within due time
• Direct clients
• Assisting with duties such as couriering items etc.
• Working hours are from 8am- 5pm /1 Hour lunch  

* A valid driver's license and own vehicle is necessary *

Requirements

SKILLS

• Good communication skills
• A flair for people
• Professional
• Punctual
• Active listening – ability to understand requirements
• Ability to communicate in English
• Proactive problem solver
• Ability to work independently & a positive team player
• Self-motivated
• Conducts self professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development
• All activities performed on time
• Switchboard experience
• Excellent Telephone manner

QUALIFICATIONS AND EXPERIENCE

• Fluent in English
• Matric and 3-5 years relevant working experience
• Microsoft Office skills

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MAIN FUNCTIONS OF THE JOB

• Managing meeting rooms, training rooms, canteens, kitchens, bar and coffee stations                  
• Welcoming all visitors in a friendly and professional manner
• Assisting with preparation of refreshments for all meetings
• Ensuring meeting rooms are clean and tidy at all times.
• Log and ensure maintenance for these areas are carried out
• Ensure all equipment in meeting rooms are in working order and assist visitors and staff in the operation of these
• Maintaining sufficient stock levels of all consumables and refreshments including monthly ordering list
• All queries and complaints must be handled efficiently and professionally.
• Ensuring a high level of internal and client satisfaction
• Assist staff and visitors with ad hoc requests

Facility

• Security processes
• Logging access for important clients
• Welcome guests in a professional manner
• Answering the reception phone
• Direct calls quickly, efficiently and professionally
• Taking messages and ensuring that staff members receive the message within due time
• Direct clients
• Assisting with duties such as couriering items etc.
• Working hours are from 8am- 5pm /1 Hour lunch  

Requirements

SKILLS REQUIREMENT

• Good communication skills
• A flair for people
• Professional
• Punctual
• Active listening – ability to understand requirements
• Ability to communicate in English
• Proactive problem solver
• Ability to work independently & a positive team player
• Self-motivated
• Conducts self professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development
• All activities performed on time
• Switchboard experience
• Excellent Telephone manner

QUALIFICATIONS AND EXPERIENCE

• Fluent in English
• Matric and 3-5 years relevant working experience
• Microsoft Office skills

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MAIN FUNCTIONS OF THE JOB

The Energy Marshall will be required to :

• Compile and maintain the necessary local site-specific energization, switching and LOTO procedures to ensure safe switching and energization. These should be informed by existing Teraco procedures and take the following into consideration:
• PPE and risk based on the Arc Flash studies
• Effective communication of energization
• Effective signage to inform of energized equipment and rooms
• Effective control of LOTO keys and mechanisms
• Control of access into energized rooms and areas
• Effective record keeping
• Ensure that a process is in place that verifies qualifications, training, and PPE of personnel performing electrical work, and that these are regularly audited.
• Ensure that the necessary legal compliance with regards to Earthing certificates, COC’s etc,
• Formulate and implement safe isolation and LOTO for all electrical work on the site

In order to achieve the objectives, the energy Marshall must:

• Assess and inform himself of all the electrical design/ arc flash studies – and raise any RFI’s /queries or issues on the BIM360 or similar portal should there be any concerns.
• Inform himself of the overall project plan and timelines and provide input to Project Managers regards HRA Electrical activities and timelines.
• Establish an open and professional relationship with the Project Managers, Professional team, Commissioning Team, Safety Team, Electrical Contractors & OEM’s. The role will require that the Energy Marshal is able to balance the often-competing requirements for completing work safely and at pace.  In many instances this will require the Energy Marshal to actively facilitate the formulation of RAMS with the Contractors and Safety Teams, which are both safe and practical, with consideration to the plan and the disruption of other works that may be in process or affected by outages. 
• Apply the necessary due diligence in terms of physical inspections and verification that work is complete to the required standard before energization.
• Ensure compliance with the BIM 360 checklist processes for energization
• Assess and guide all RAMS and Method statements relative to any electrical work on the site and approve prior to work commencing 
• Over-inspect and raise issues on BIM 360 relative to safety and quality
• Ensure legal compliance documentation pertaining to the build and fit out are being submitted timeously by the contractor, checked by the professional team – and uploaded to the requisite portals – and flag concerns to the GMR2.1
• Report to the responsible GMR 2.1 on all matters related to this section.

The Assistant Project Manager will be required to:

• Act pro-actively taking the lead on delegated tasks:
• Review of non-technical method statements
• Supervising work in live areas
• H&S Site Observations
• Project Task Execution
• DAB's meeting attendance and participation
• Change Control logging
• Quotations and purchase order tracking
• Site Cleaning coordination
• Site Painting coordination
• Post IST Snag Coordination
• Assist in the logistics proses and rigging procedures
• QC Inspections and escalations to site Project Manager  
• Review and understand client standards and requirements, and ensure the project deliverables are delivered in compliance with these;
• Facilitate handovers to Operations and Infrastructure Departments.
• Establish good working relationships with all stakeholders;
• Work With the suppliers/ Subcontractors to establish integrated project plans and ensure the suppliers/ sub-contractors meet the agreed project quality and project timelines
• Identify project risks and work with internal and external stakeholders in mitigating the project risks;
• Assist with project meetings with clients, document decisions and agreed actions.
• Assist with project documentation, including Microsoft Project schedules , Risk Register, Project Minutes/ Action plans/ Email trails;
• Retain a document repository for the project, based on the project scope and risk;
• Establish and communicate the overall budget and timescales for projects;
• Procurement administration
• Manage documentation as per the Teraco proses (Autodesk and Share point)

Requirements

SKILLS REQUIREMENT

• Good written and verbal communication skills
• Active listening — ability to understand requirements
• Proactive problem solver
• Ability to work independently & a positive team player
• Self-motivated, self-confident and self-driven
• High level of energy
• Ability to multi-task
• High attention to detail
• Ability to work under pressure
• Conducts self professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development

QUALIFICATIONS AND EXPERIENCE

• Data Centre Certified Profession / Practitioner would be advantageous
• Competent Electrical artisan (Red Seal)
• Minimum of N5 (pref an N6) or Diploma or Btech
• Preferable OHVRS theory completed and/or competent MV experience
• Fair understanding related most of the following but not limited to:
• Environmental monitoring
• Generator deployment
• UPS
• LV/MLV
• Fire systems
• Cooling systems
• Biometric and CCTV Security Solutions
• Networking and switching
• Experience in Integrated System Test
• Microsoft Project experience