Current Vacancies at TFG (The Foschini Group)

Position Description:

An exciting opportunity is available for a qualified and experienced admitted attorney to join TFG Africa’s legal team as a legal advisor.

The successful candidate will provide legal advice and services (some specialist as regards IT, data, privacy and consumer protection) primarily to TFG’s IT and E-commerce divisions but also to other service and retail divisions of TFG as may be required.

 Key responsibilities will include:

• Drafting, negotiating and settling local and international supply and service agreements including professional IT service agreements, IT hardware supply agreements, software agreements, end-user license agreements, data processing agreements and other agreements required by retail and service divisions
• Providing ongoing advice and assistance to business regarding contract terms, enforcement and implementation
• Ongoing legal advice to business to ensure compliance with applicable legislation (including POPIA, CPA, GDPR and ECTA)
• Dispute resolution including advising and assisting business with the resolution of escalated customer and ombud complaints
• Advising and assisting business with licensing requirements
• Briefing and managing external attorneys for any outsourced matters and facilitating the conduct of those matters
• Drafting and updating customer-facing terms and conditions (including online shopping T&C and Website Terms of Use)

You must be:

• an admitted attorney with a minimum of 5 years post admission experience at a top tier law firm or as an inhouse legal advisor at a large corporate
• able to build good relationships and effectively communicate with stakeholders across all levels of the business as well as third party attorneys, legal advisors and service providers while maintaining objectivity and always acting in the best interest of TFG
• a critical and analytical thinker with a strong research ability
• solution orientated
• able to work in a team or independently, under pressure in a demanding environment
• forward thinking and business minded while remaining objective 

You must have:

• a LLB Degree
• current practical experience negotiating and settling agreements (local and cross border) including professional IT service agreements, IT hardware supply agreements, software agreements, end-user license agreements, data processing agreements and more general service and supply agreements

Competencies

• Expert knowledge of and practical experience in the interpretation and application of the ECTA, POPIA, GDPR and the CPA
• Expert knowledge of the SA legislative landscape, common law, contract and delict
• Exceptional drafting and communication skills
• Attention to detail and negotiating skills
• Sound judgement, prioritising and decision making ability

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Your main responsibility would be to:

• Real-time monitoring of adherences to schedules.
• Report on out of line situations.
• Keep track of management feedback.
• Update short-notice leave and sick leave on WFM database/systems.
• Evaluate and update schedule trades.
• Approve discretionary request according to set business rules.
• Communicate and track changes within WFM.
• Report on impact of actions in daily review.
• Adhere to set process to identify out of line situations.
• Compliance to agreed escalation process within WFM/Operations.
• Keep record and supporting evidence of out of line situations.
• Update WFM dashboard reporting to communicate key workforce metrics to staff and management.
• Report indentified intra-day risks to management and WFM team.
• Adherence to company policies, procedures and work standards within the relevant functions

As an ideal candidate you will need:

• Grade 12 or equivalent
• Minimum 2 years Contact Centre Experience (Essential)
• Minimum 1 year Team Leader Experience (Preferable)
• A basic understanding of the Basic Conditions of Employment (Preferable)
• Basic knowledge of Call Centre Operational processes
• Computer Literate
• Intermediate Excel knowledge

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AP Clerk: DC

• The AP Clerk within the Accounts Payable SSC function will support the AP Supervisor: DC, to ensure that all DC Merchandise creditors are paid accurately and timeously.
• This role will be responsible for ensuring deliverables are executed as per the time and quality standards agreed in the Accounts Payable SLAs.

Job Requirements

Skills and attributes

• Strong computer skills with good working knowledge
• Attention to detail
• Time management
• Planning skills

Experience

• 1-3 years of relevant working experience

Qualification

•  Matric required, with an advanced Diploma or equivalent certification in Finance/Accounting as preferable

Key Performance Areas

• Process all DC merchandise creditors’ payments and associated activities as per agreed SLA;
• Follow up on unacknowledged stock;
• Check invoices against the SAP system and check for discrepancies;
• Issue claims to suppliers for returns;
• Process all journals and journal adjustments;
• Complete monthly remittance accurately and timeously;
• Perform and complete all supplier account reconciliations and communicate to suppliers accordingly;
• Ensure accurate recordkeeping for all accounting activities for audit purposes;
• Respond to merchandise supplier queries and escalate to the responsible stakeholders if necessary;
• Adhere to regulatory payment requirements;
• Work alongside the Accounts Payable teams to ensure all month end and year end processes are accurate and completed as per the agreed timelines and guidelines;
• Check all statements and where discrepancies have not been resolved, escalate timeously to the AP Supervisor: DC.