Current Vacancies at The Heineken Company

Job Description

This role is accountable for the business partner relationship to the Corporate function business areas, collaborating closely to developing and implementing People strategies that support the organization's goals by driving the people agenda through delivering excellent People service.

KEY RESPONSIBILITIES

Business Partnering

• Drive HR service delivery, ensuring timely and effective resolution of employee queries, concerns, and challenges.
• Proactively identify HR-related challenges and opportunities within the organization, taking decisive action to address them.
• Implement initiatives to foster a diverse, inclusive, and high-performance culture.
• Act as a trusted advisor, providing guidance on HR policies, procedures, and best practices
• Contribute to the development and execution of HR strategies that support business goals.
• Commitment to delivering exceptional HR services and enhancing the employee experience.
• Analyze HR metrics and data to provide insights for strategic decision-making.
• Utilize HR analytics and data to assess trends, measure People agenda effectiveness, and drive data-driven decisions.
• Present data-driven recommendations to improve HR initiatives and support business outcomes
• Drive the people agenda for the overall business success and to maximize shareholders value, Opco profitability, market share and drive optimum cost efficiencies

Organizational Development

• Work with the departmental heads to design fit for purpose org structures
• Develop job profiles and arrange job evaluations as and when necessary
• Facilitate rollout of functional & behavioral competencies in area of responsibility
• Assist departmental heads to interpret climate survey results and develop action plans

Performance Management

• Coach managers and employees on the use of the performance Management systems
• Co-ordinate objective setting and calibration sessions with departmental plans
• Prepare performance trend report and coach managers on the execution of performance improvement initiative

Talent Management

• Work with Line managers to identify future talent needs and prompt the People & Organizational Development team
• Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods
• Manage the recruitment process to ensure completion of recruitment activities within targeted timelines
• Provide guidance to hiring managers on employment equity targets
• Prepare a regular talent analysis reports

Employee Relations

• Manage Dispute and Grievance procedures
• Handle CCMA matters (Conciliation, Arbitrations, reviews, Condonations, Rescission and Mediation
• To monitor labour legislation developments and pro-actively identify appropriate strategies to ensure compliance and minimize business risk
• To build and maintain harmonious and excellent relationships in the business

EDUCATION & EXPERIENCE

• Bachelor's degree in HR / Psychology, or a related field
• 8+ years of significant experience in strategic HR business partnering with strong Corporate environment experience
• Deep understanding and experience in Learning, Organisational Development & Design, Change Management, Organisational Effectiveness, Talent Management, Diversity, Well- being and Reward practices
• Sound knowledge of HR trends, best practices and procedures as well as relevant labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, etc.
• Sound business acumen and strong problem-solving ability
• Solid experience in delivering exceptional HR services and enhancing the employee experience
• Ability to align HR initiatives with business goals and contribute to strategic planning
• Proficiency in HR analytics, data interpretation, and the ability to derive actionable insights from HR metrics.
• Strong relationship building experience with key stakeholders across departments to understand their needs and challenges
• Strong computer literatacy and digitally savvy e.g. MS Office Suite, relevant HR systems
• Maintain a high level of confidentiality and professional demeanor

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Purpose of the Position

To sell and promote the Heineken Beverages Brand portfolio to customers within a specific geographical area, by creating brand awareness and building brands in line with strategic objectives.

KEY RESULT AREAS

• Drive market share 
• Drive and maintain Accessibility, Availability and Activation and Affordability for clients
• Drive RSP 
• Brand portfolio approach across all categories Beer, Wine, Spirits and RTD
• Drive price-driven promotions and power pack compliance agreements with customers
• Build partnerships with customers
• Maintain call strike rate
• Drive continuous improvement and implement business improvement initiatives
• Take responsibility for own development and contribute to team effectiveness by displaying HEINEKEN Behaviours

EDUCATIONAL QUALIFICATIONS

• Relevant Tertiary Qualification (Diploma / Degree)

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• 2-3 years of FMCG or relevant experience
•  A valid drivers license - Code 08 without endorsements with at least 2 years driving experience
• Weekend work and promotions
• Persuasive selling skills & negotiation 
• Sales Commercial Insights: Awareness and understanding of the implications of fundamental commercial implications on day-to-day decisions
• Sales process management :Understand the primary key drivers of sales in different channels
• Sales Product Knowledge: Product relevance by channel, cluster and tier understood and applied
• Sales strategies and plans to sustain brand growth 
• Sales Technology Application: Demonstrate an understanding of how technology works within the sales process

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Purpose of the Position:

The intention is to give practical work experience to students who are in their last year of study and require exposure in a work environment or have a prerequisite to have practical work experience before qualification. Successful interns will be expected to enter into a 12 month contract commencing 01 February 2024 and terminating on 31 January 2025.

Key Learning Areas include (but are not limited to):

• Process Optimisation – improve time and throughput
• Loss Control – measure and reduce product loss
• Problem Solving – use A1, A2 system to solve problems
• Verifying and improving work instructions – handling SOP’s
• Product transfers / blending – producing and processing products
• Quality Control – ensuring product meets specifications
• Sampling and analysis – ensuring correct standards are adhered to
• Savings projects – implementing cost reductions
• Reporting – capturing readings and analysis
• Planning – meeting weekly production requirements
• Production – exposure to different products and work areas

To qualify for selection and participation in this programme, candidates must satisfy the following criteria:

• Excellent academic record and in final year of obtaining tertiary qualification – Engineering diploma
• Candidates in need of In Service or practical workplace experience.
• Computer literacy – Word, Excel, PowerPoint
• Sound communication and presentation skills;
• Effective time management;
• Ability to multi-task and perform under pressure.
• Ability to work in a team
• Driver’s License would be beneficial
• South African citizen;
• Reliable means of transport
• Ability to meet deadlines 
• Willingness to work overtime and nightshift if required during week/weekends
• Must reside close or be able to relocate to Wadeville
• Successful interns will be expected to enter into a 12 month contract.

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Purpose of the Position

Champion the On-Trade Regional Channel, delivering the Channel plan and drive execution standards to enable regions objectives, channel (PICOS), portfolio aspirations & to deliver Heineken Beverages commercial objectives. To plan and execute the events strategy based on brand priorities. The role is responsible for planning, organizing, and coordinating events and promotions that showcase and promote the company's products, drive brand awareness, generate sales, and build customer loyalty.

KEY RESULT AREAS

Develop Regional On-Trade Channel plan to deliver on HEINEKEN Beverages regional and channel aspirations:

• Develop the commercial regional channel plan to deliver on channel aspirations including assets, cold space and influencer strategy
• Develop regional detailed initiatives to deliver on regional trade channel targets & opportunities, including assets, cold space, regional key account campaigns, Influencer and nodal strategy, Regional brand activations, sales promotions and generic merch plans
• Implement and drive the in-trade execution guidelines for the channel including PICOS, and merchandising and category management principles
• Develop channel specific shopper and promotional insights to improve effectiveness of regional channel programs
• Develop regional insights across territories, channels, accounts, events and consumers, informing and elevating the plans, targeting and mechanics
• Develop procurement catalogues for merchandising items the region regularly uses to speed up delivery and drive down cost
• Approve and sign off all campaign briefs targeted to specific channel to meet channel and shopper objectives
• Coach and build on trade capability in regional Sales teams
• Assist in joint business planning with select regional accounts

Drive the execution of the channel plan in line with channel guardrails and execution standards:

• Develop or evaluate campaign briefs targeted to specific channel and develop business cases for channel specific campaigns
• Direct and support Sales managers and Sales Teams to deliver campaigns OTIF
• Review and monitor channel performance and course correct where required (including regular trade visits and selected regional account reviews
• Manage the A&P budget in line with channel objectives
• Develop all regional campaigns and initiatives including business cases, briefs, brand & channel sign off.
• SAP CRM (or equivalent) system set up, budget management, store list development
• Create execution briefs for sales and 3rd party execution and tracking agencies, and drive execution of regional campaigns in line with brand and channel execution standards
• Accountable for procurement, financial processing, score carding, store list management and SAP (or equivalent) system. Review and monitor regional performance, regional campaign compliance, regional campaign ROI, regional assets, regional contracts and accounts and course correct where required
• Enhance on regional campaigns using detailed insight and learnings to enhance efficacy and ROI
• Manage the year end merchandising close off and regional A&P and DVC budget in line with regional objectives. Manage regional asset roll out and any associated budgets
• Create and test innovative campaign and merchandising solutions
• Explore on-line and digital channels and opportunities for commercial gain
• Create and test innovative campaign targeting strategies, campaign mechanic and generic merch solutions

Develops internal and external relationships and networks:

• Influence and ensure buy in of the channel plan with key internal stakeholders (National Channel Manager, Sales GM’s, Sales Managers and Sales Teams)
• Build networks and form strong relationships with critical accounts – including regular Trade Visits and Coaching
• Influence and ensure buy in of the regional channel initiatives with key internal stakeholders (brand and channel teams, regional account managers, TSM's)
• Conduct regular audits in terms of compliance / PICOS and contract adherence
• Champion channel execution standards and coach teams to execute the standards
• Continually strive for Self and Sales teams to operate at desired competence in line with role profiles as agreed through competence self-assessments

Events

• Deliver an events plan for brands that meets brand objectives.
• Plan, organize, and execute brand building experiences that drive brand awareness and loyalty amongst target consumer and drive a return on investment.
• Work closely with the marketing team to develop and execute event and promotional strategies that align with company goals and objectives.
• Research, identify and negotiate contracts & agreements with potential event locations, vendors, and partners.
• Manage event budgets and ensure that events are executed in a cost-effective manner.
• Coordinate event logistics, including staffing, equipment, and supplies.
• Ensure that all events and promotions comply with all relevant laws, regulations, and company policies.
• Evaluate the effectiveness of events and promotions and make recommendations for the improvement thereof.
• Manage Event evaluation and pre/post Event evaluation analysis.
• Social systems developed to ensure strong stakeholder collaboration.
• Develop and Champion social meeting and reporting routines driving collaboration and common understanding with the sales teams.
• Communicate protocols and operating procedures to all stakeholders to ensure policy adherence (Corporate Governance)
• Develop continuous Improvements/Best Operating Practices on Eventing.
• Formulate and communicate relevant and meaningful insights for the brand and channel teams.
• Continuously benchmark eventing practices against best in class and competitors.
• Follow HEINEKEN Beverages policies and procedures and identify opportunities for continuous improvement.

EDUCATIONAL QUALIFICATIONS

• University degree in Marketing or comparable is needed.

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• Broad experience of commercial (+5 years) working in marketing, sales, customer marketing, retail or planning functions
• Experience of consumer / shopper marketing is beneficial
• Relevant experience within the Alcoholic Beverage or broader FMCG industry with clear eventing and consumer demand creation experience is preferable.
• Strong knowledge of the alcoholic beverages industry and the associated regulations.
• Proven track record of successfully planning and executing events and promotions.
• Excellent project management skills.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to plan, organize, and execute events and promotions.

go to method of application »

Purpose of the Position

To sell and promote the Heineken Beverages Brand portfolio to customers within a specific geographical area, by creating brand awareness and building brands in line with strategic objectives.

KEY RESULT AREAS

• Drive market share 
• Drive and maintain Accessibility, Availability and Activation and Affordability for clients
• Drive RSP 
• Brand portfolio approach across all categories Beer, Wine, Spirits and RTD
• Drive price-driven promotions and power pack compliance agreements with customers
• Build partnerships with customers
• Maintain call strike rate
• Drive continuous improvement and implement business improvement initiatives
• Take responsibility for own development and contribute to team effectiveness by displaying HEINEKEN Behaviour

EDUCATIONAL QUALIFICATIONS

• Relevant Tertiary Qualification (Diploma / Degree)

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• 2-3 years of FMCG or relevant experience
•  A valid drivers license - Code 08 without endorsements with at least 2 years driving experience
• Weekend work and promotions
• Persuasive selling skills & negotiation 
• Sales Commercial Insights: Awareness and understanding of the implications of fundamental commercial implications on day-to-day decisions
• Sales process management :Understand the primary key drivers of sales in different channels
• Sales Product Knowledge: Product relevance by channel, cluster and tier understood and applied
• Sales strategies and plans to sustain brand growth 
• Sales Technology Application: Demonstrate an understanding of how technology works within the sales process

go to method of application »

Purpose of the Position

To sell and promote the Heineken Beverages Brand portfolio to customers within a specific geographical area, by creating brand awareness and building brands in line with strategic objectives.

KEY RESULT AREAS

• Drive market share 
• Drive and maintain Accessibility, Availability and Activation and Affordability for clients
• Drive RSP 
• Brand portfolio approach across all categories Beer, Wine, Spirits and RTD
• Drive price-driven promotions and power pack compliance agreements with customers
• Build partnerships with customers
• Maintain call strike rate
• Drive continuous improvement and implement business improvement initiatives
• Take responsibility for own development and contribute to team effectiveness by displaying HEINEKEN Behaviour

EDUCATIONAL QUALIFICATIONS

• Relevant Tertiary Qualification (Diploma / Degree)

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• 2-3 years of FMCG or relevant experience
•  A valid drivers license - Code 08 without endorsements with at least 2 years driving experience
• Weekend work and promotions
• Persuasive selling skills & negotiation 
• Sales Commercial Insights: Awareness and understanding of the implications of fundamental commercial implications on day-to-day decisions
• Sales process management :Understand the primary key drivers of sales in different channels
• Sales Product Knowledge: Product relevance by channel, cluster and tier understood and applied
• Sales strategies and plans to sustain brand growth 
• Sales Technology Application: Demonstrate an understanding of how technology works within the sales process

go to method of application »

Purpose of the Position

The purpose of the position is to give practical work experience to students who have successfully completed and obtained their qualification. The successful candidate will be expected to enter a 12-month contract commencing 01 February 2024 and terminating 31 January 2025.

Key Learning Areas include, but are not limited to the following:

• Business Administration
• Project Management
• Marketing Planning and Activations
• Events & Sponsorships Management
• Influencer marketing

To qualify for selection and participation in this programme, candidates must meet the following criteria:

• Be in possession of a Marketing related tertiary qualification (diploma/degree).
• Computer literacy – Microsoft Suit (Word, Excel, PowerPoint, Outlook)
• Sound communication and presentation skills;
• Effective time management;
• Ability to multi-task and perform under pressure.
• Ability to work in a team
• South African citizen;

Prospective interns must submit the following:

• Motivational letter,
• A curriculum vitae,
• Certified academic record,
• Certified copy of grade 12 certificate
• Certified copy of degree/diploma (if graduated)
• Certified copy of identity document
• A letter from the tertiary institution confirming that the student requires exposure to the workplace to obtain their qualification (if in final year of studies)
• A format for evaluation required by the tertiary institution, e.g. logbook (if in final year of studies)

go to method of application »

Purpose of the Position

The purpose of the position is to give practical work experience to students who have successfully completed and obtained their qualification. The successful candidate will be expected to enter a 12-month contract commencing 01 March 2024 and terminating 31 January 2025.

Key Learning Areas include, but are not limited to the following:

• General, Business & Technical Administration 
• Media Management & Monitoring  
• Marketing Technology Systems  
• Finance fundamentals for media  
• Billing & Invoicing

To qualify for selection and participation in this programme, candidates must meet the following criteria:

• Be in possession of a Marketing related tertiary qualification (diploma/degree).
• Computer literacy – Microsoft Suite (Word, Excel, PowerPoint, Outlook)
• An aptitude for technology
• Social media proficient
• Sound communication and presentation skills;
• Effective time management;
• Ability to multi-task and perform under pressure.
• Ability to work in a team
• South African citizen;

Prospective interns must submit the following:

• Motivational letter,
• A curriculum vitae,
• Certified academic record,
• Certified copy of grade 12 certificate
• Certified copy of degree/diploma (if graduated)
• Certified copy of identity document
• A letter from the tertiary institution confirming that the student requires exposure to the workplace to obtain their qualification (if in final year of studies)

go to method of application »

Purpose of the Position

The purpose of the position is to give practical work experience to students who have successfully completed and obtained their qualification. The successful candidate will be expected to enter a 12-month contract commencing 01 March 2024 and terminating 31 January 2025.

Key Learning Areas include, but are not limited to the following:

• Business Administration
• Project Management
• Marketing Planning and Activations
• Events & Sponsorships Management
• Influencer marketing

To qualify for selection and participation in this programme, candidates must meet the following criteria:

• Candidate to be in the possession of a Marketing related tertiary qualification (diploma/degree).
• Computer literacy – Microsoft Suit (Word, Excel, PowerPoint, Outlook)
• Sound communication and presentation skills;
• Effective time management;
• Ability to multi-task and perform under pressure.
• Ability to work in a team
• South African citizen;

Prospective interns must submit the following:

• Motivational letter,
• A curriculum vitae,
• Certified academic record,
• Certified copy of grade 12 certificate
• Certified copy of degree/diploma (if graduated)
• Certified copy of identity document
• A letter from the tertiary institution confirming that the student requires exposure to the workplace to obtain their qualification (if in final year of studies)
• A format for evaluation required by the tertiary institution, e.g. logbook (if in final year of studies)

go to method of application »

Purpose

The Data Analyst is responsible for analyzing and interpreting data to provide insights and recommendations to stakeholders. They will work with various teams to gather requirements, perform data analysis, and create reports and visualizations to communicate their findings.

Key Responsibilities

• Work with business stakeholders to understand data requirements and design data solutions that meet their needs.
• Gather, process, and analyze large and complex datasets using SQL, Python, R, or other tools.
• Create reports, dashboards, and visualizations that effectively communicate insights to stakeholders.
• Develop and maintain data models and schemas that support efficient querying and analysis.
• Ensure data quality and accuracy by conducting data validation, cleansing, and enrichment processes.
• Collaborate with other teams to integrate data analysis solutions with other systems and applications.
• Participate in strategic planning and decision-making related to data analysis and data management.
• Keep up-to-date with the latest technologies and trends in data analysis and share knowledge with the team.
• Conduct data mining and exploratory data analysis to identify patterns and relationships in the data.
• Provide insights and recommendations to the Data Engineering and Data Science teams based on their analysis of the data as input to their development and maintenance of data solutions.
• Develop and maintain documentation on data structures and data flows to support the Data Engineering team in their work.

Education and Experience

• Bachelor’s degree in Computer Science, Statistics, Engineering, Mathematics, or a related field
• Minimum of 2-3 years of experience in data analysis or a related field.
• Proficient in SQL and data querying.
• Experience with data analysis tools such as Python, R, or SAS.
• Familiarity with BI reporting tools such as Power BI, Tableau, or SAP BIP is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Experience with Agile and Scrum methodologies

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Purpose of the job

Provide strategic HR focus and direction to Springs Manufacturing Plant by driving the HR strategic imperatives in order to deliver a high performance culture. Lead the understanding of people and organisational implications of the business strategy and goals across the business unit leadership team and in so doing, influence the business agenda. Focus on strategic activities and evaluate HR services and value delivered to the business units.

Key Responsibilities

Business Partnering:

• Provide strategic HR partnership with departmental heads.
• Providing people direction to maximize performance, sound employee relations, high staff morale and devise functional strategy to unlock full potential of the talents through diversity and inclusion.
• Contribute meaningfully to drive the people agenda for the overall business success and drive optimum cost efficiencies.

Organizational Development:

• Work with the departmental heads to review fit for purpose org structures.
• Support line management with job profiles and arrange job evaluations as and when necessary.
• Facilitate rollout of functional competencies in area of responsibility.
• Train managers and employees on HEINEKEN behaviours and values.
• Assist departmental heads to interpret climate survey results and develop action plans.

Performance Management:

• Coach managers and employees on the use of the performance Management systems.
• Support line managers with calibration sessions in their areas of responsibility.
• Ensure that departments set SMART objectives in areas of responsibility.
• Prepare performance trend report and coach managers on the execution of performance improvement initiative.

Talent Management  

• Work with departmental managers to identify future talent needs and prompt the People & Organizational Development team.
• Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods.
• Manage the recruitment process to ensure completion of recruitment activities within targeted timelines.
• Provide guidance to hiring managers on employment equity targets.
• Review talent analysis report.

Employee Exit Process:

• Execute all types of employees exits.
• Conduct exit interviews where applicable.

Leadership:

• Intergral part of the SC HRM community.
• Drive the strategic direction a leadership perspecocetive.
• Lead and manage the development of direct subordinates.
• Embed leadeship practices within the Site Leadership team.

Employee Relations

• Manage Dispute and Grievance procedures.
• Ensure that effective IR practices are adhered to and maintained.
• Overseeing dispute resolution involving employees, management and unions.
• Ensure that robust Employee Relations policies are implemented in alignment with the Group HR strategy and business needs.
• To monitor labour legislation developments and implement appropriate strategies to ensure compliance and minimize business risk. 
• To build and maintain excellent relationships between management, employees and employee representatives.

Job Requirements

Education

• A relevant tertiary degree in Human Resources Management or Industrial Psychology

Experience

• Minimum of 5 – 8 years relevant HR Generalist experience within a unionized environment
• Work experience within a Manufacturing environment will be advantageous.
• Sound knowledge of HR best practices and procedures as well as appropriate labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, etc.
• Proven experience regarding IR practices and the management of discipline, CCMA rules and procedures.
• Experience with learnership programs and the management of talent/succession planning.
• Good business acumen and successful problem-solving experience leading to lasting employee relations solutions within a business.
• Computer literate and technologically savvy in the general office management systems e.g.  MS Office as well as HR Information Systems e.g., SAP.