Opportunities at MTN

Core purpose of the Job:

• The DevOps manager’s role is to build and manage a DevOps team and to develop, maintain and own the end-to-end SDLC related to service delivery within the Digital Channels Technology teams. The DevOps manager will play a central role in the design, development, and delivery of MTN’s products and services, maintaining all development and supporting production systems.

KPA Quality Standards

• Design and implement new systems
• Maintain existing systems
• System Reliability and Scalability
• Effective solution Deployment
• Project Delivery
• Appropriate documentation ensuring business continuity and minimising reliance on individuals
• Efficiencies gains in service and development costs (e.g. reduction in cost per unit deliverable)
• Support for communication of digital systems strategies and roadmaps and their alignment with business requirements
• Cost Efficiencies
• SLA Management
• Vendor Management
• Employee Satisfaction
• Re-orient the business - Transform the business and operating models towards customer-centricity and agility while infusing innovation   and analytics into the core culture
• Flex our platforms - Power the business and customer experiences by optimizing the marketing, content, commerce and service technology
• Delight our customers - Understand our customers to design and deliver inspiring and personalized experiences

Job Requirements
Education:

• 3-year degree in Software Engineering or Computer Science or related
• Fluent in English

Experience:

• 6 years and more development experience in Java
• Development experience in other languages and frameworks, e.g. PHP, Angular, Node, Python, Apigee etc.
• Demonstrated experience with DevOps tools and concepts like CI/CD, Docker containers etc.
• Demonstrated experience with Open-source environments and tools like FreeBSD, Linux, GIT, Maven etc.
• Demonstrated experience with complex integration environments through SOA, SOAP, RESTful Webservices
• Agile delivery methods e.g. Scrum, Kanban

Training:

• Formal or online certification related to development or operations.
• Java, Python, Perl, SQL, Systems Design and Architecture, Database Design, Agile Delivery Methodology, DevOps Tools and Culture, Open Source.

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Mission/ Core Purpose of the Job: 

• The Senior Manager Group Information Security Operations Centre is responsible for the entire process of developing and maintaining the capability to manage Security Operations and incidents within MTN so that exposure can be contained and recovery achieved within a specified time objective. The focus of this role is to embed security measures across the OpCo’s, to drive a culture of proactive threat identification and incident management.

Job Specifications/ Minimum & Preferred Requirements

Education:

Essential

• 4-year Engineering/ Information Science/ IT Degree
• Master’s in computer science or Information Technology advantageous
• Industry/Certifications:   CISA, CISM, or CRISC certifications

Preferred

• Other preferred certifications include: CISSP, Open FAIR, ITIL, ISO 27001 Lead Auditor or Lead

Work Experience:

Essential

•  Minimum 5 years of relevant work experience in Information Technology (specifically security)
•  Minimum 3 years’ experience in an IT Security, Risk Management, or Compliance role
•  Experience with an organisation-wide information security framework, Enterprise Risk
• Management framework, or audit methodology
•  Solid experience in presenting to and engaging with senior stakeholders
•  Excellent proven analytical skills
• Experience in global/multinational enterprise, coupled with working in emerging markets

Preferred:

• Experience within the telecom industry

Other specifications:

Essential:

• Fluent in English
• Pan Africa and the Middle East multi-cultural experience
• Willing and flexible to travel within Africa

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The Senior Manager: LISO Fintech is accountable for the following objectives:

•  Definition of appropriate compliance methodologies and training relating to security for FinTech requirements
• Driving the adoption of a consistent Information Security Governance framework across Fintech
• Assist the GM: Information Security Strategy and Governance to plan, manage and coordinate the implementation of information security compliance initiatives to preserve the integrity, confidentiality and availability of the Fintech environment
• Review of Fintech platforms to ensure compliance with information security policies and configuration baselines
• Work with the MTN Fintech functions and provide input and feedback on compliance against MTN Information Security Policies and Standards
• Support and monitor the resolution of information security compliance issues that will result in server time, scope, productivity and cost/ resource impact
• Provide guidance for information security compliance issues escalated
• Review key risks, issues and dependencies and set mitigation actions for compliance with Information Security policies
• Monitor the effective cascading of the Information Security strategy into the Fintech business plans to ensure vertical and horizontal integration with the Fintech Strategy
• Implement standards for testing methodologies, techniques and procedures and conduct robust compliance testing and quality standard programme
• Monitor and report to MTN leadership on the compliance of best practice and processes of the Fintech environment
• Maintain continuous oversight of collection and dissemination of any compliance monitoring, testing and compliance issues in order to provide ongoing advice and guidance to the CIO/ CTOs
• Coordinating the process of continuous improvement in respect to Information Security Compliance across MTN;
• Review performance against agreed Key Performance Indicators (KPIs) Ensure provision of appropriate support to commercial functions;
• Execute compliance assessment programs to determine information security vulnerabilities to highlight risks and compliance gaps within Fintech
• Evaluate the effectiveness of existing information security and procedures, and work with relevant stakeholders to initiate enhancements, as identified, to align to Fintech requirements
• Act as a subject matter expert for compliance issues related to information security policies and processes
• Provide input and contribution in the continuous improvement on standardisation of Fintech process to promote an improved internal control environment
• Create awareness within the Fintech business on compliance monitoring and testing programs and methodologies
• Establish training programs on compliance monitoring and testing requirements. Create awareness within the Fintech business on compliance monitoring and testing programs and methodologies
• Review the quality of Compliance Monitoring and Testing programs and continuously strive to improve their maturity
• Facilitate group-wide quality assurance testing in accordance with compliance methodologies and standards
• Report on compliance monitoring and testing results and assist with relevant Exco and Board reporting
• Provide input into strategies for ensuring future compliance and mitigation of risk within the Fintech environment
• Coordinate the process of escalating information security compliance issues with relevant stakeholders
• Support and advice the business in setting activity logs, audit trails, function and technical requirements for Fintech platforms  
• Assist in the management of information security risk assessments for Fintech
• Engage with assurance functions such as internal audit, risk and compliance management
• Facilitate and collaborate with relevant vendors/ stakeholders for vulnerability scanning and penetration testing exercises
• Proactively identify and manage potential risks relating to information security compliance requirements
• Improving the overall information security risk profile through security compliance implementation, monitoring and reporting 
• Facilitating the remediation of information security audit findings as it relates to Fintech compliance management
• Measuring and reporting on the effectiveness of Information Security compliance management and control activities

REQUIREMENTS:

Education:

•  4-year Engineering/ Information Science Degree
• Masters in Information Science is preferred

Experience:

• Minimum 10-12 years of experience in Information Technology (Specifically information security compliance management)
• 2-3 years of experience at the Senior Management level in the telecom industry
• 2-3 years of working experience in managing information security in a large organisation
• Experience in Governance, Enterprise Risk Management and Compliance
• Experience in designing and implementing an organisation-wide information security framework
• Experience in managing and/or implementing information security projects in financial services/technology
• Experience working in Africa and the Middle East and have a grasp of political, social, infrastructure and integrity challenges
• Worked across diverse cultures and geographies advantageous
• Advanced working understanding of the information technology environment of a telecom/ financial services company
•  Exposure in managing external vendor/supplier relationships and service level agreements
• Experience working in small to medium organizations
• Experience in global/multinational enterprise, coupled with working in emerging markets
• Excellent communication skills across verbal, written, and presentation and experience of presenting to senior customers

Industry/Certifications

• CISSP certification
• Other preferred certifications are: CISA, CISM, CGEIT, CRISC, CBCP, ISO 27001 Lead Auditor or Lead Implementer, ITIL, COBIT