Job Vacancies at Ntice Sourcing Solutions

My client a well-known retailer in SA is looking for a highly talented & energetic AA or EE Dispatch Manager responsible for managing the dispatch area, staff & processes in order to facilitate & ensure smooth & timeous dispatches & deliveries in a large DC in Cape Town

Key Duties:

• Manage 2 Dispatch Shift managers as well as oversee 50+ sorters & scanners.
• Oversee Dispatch Shift Managers to ensure they are performing their duties in accordance within company standards and policies
• Managing the dispatch area, staff and processes in order to facilitate & ensure smooth and timeous dispatches & deliveries
• Managing all exceptional items and circumstances so as to ensure no undue bottlenecks, hold ups or any other operational inefficiencies
• Ensuring that full traceability and accountability is maintained throughout the receiving and dispatching procedures
• Develop & maintain effective & efficient work processes & procedures in line with company objectives
• Ensuring that adequate staff are present & on duty for the daily tasks
• Develop & motivate the entire Team
• Other tasks deemed suitable based on knowledge & experience as required by the General Manager.
• Monitor Dispatch Reports
• Plan & manage staff complement
• Ensure that the Team functions within the budget allocated
• Discipline the employees according to Company Policy and Labour Act
• Responsible for hiring, terminating, reviewing, mentoring & training of all employees in Dispatch
• Prepares input for performance evaluations including development & maintenance of accurate records
• Has a significant goal to maximize work performance and improve technical productivity
• Monitor Dispatch Operations to ensure that employees comply with administrative policies, procedures and safety rules.
• Encourage and recognize superior performance
• Monitor the Team to adhere & complete work within daily cut offs - SD, GE & Promised delivery dates
• Producing regular reports and statistics on a daily, weekly & monthly basis, as required

Requirements:

• Matric certificate or equal qualification
• Certificate / Diploma in Logistics/Supply Chain
• Minimum of 5 years' experience in full Dispatch operations in a management role
• Experience in an FMCG environment/Distribution Centre/Large Business, high volume environment

Attributes:

• Knowledge of tracking system or other similar business system.
• Sound computer skills, including Microsoft Word, Excel and email software.
• Familiarity with OH&S and safe work practices
• Experience using scanners and other logistics technologies
• Proven people management skills
• Knowledge of Shift rotation system
• Ability to motivate, train and delegate employees
• A highly motivated individual with the ability to work any time without direct supervision, and analyse and problem solve in a high-volume work environment
• Ability to make quick decisions within defined span of control
• Customer focused and ensures that all 3PL on site works within the SOP
• Maintaining a level of standard within the KPI's and objectives set.
• Creative thinking and openness to new challenges
• Appreciating diversity in the workplace and treating everyone with courtesy and respect
• Effective communication, which is open and honest
• Modelling best practice and leadership
• Able to listen to all staff in Dispatch related to new ideas regarding procedures/processes

Salary: 420K

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My client a well-known retailer in SA is looking for a highly talented & energetic AA or EE Distribution Centre Manager: Outbound responsible for the overall management & coordination of all warehousing functions in the Outbound area in the Cape Town DC.

Key Duties:

• Manage 3 Direct Reports and roughly +-300 staff members with regards to picking & despatch
• Proven track record of successfully implementing operational best practices in a distribution and warehousing environment
• Identifying, implementing & managing optimal processes & procedures, to minimize costs and maximize working capital
• Responsible for efficiently managing all aspects of stock handling from picking stock orders to shipping & dispatching of parcels and associated processes
• Ensure daily, weekly & monthly planning is done for all Outbound operations including but not limited to, resource planning, departmental organisational design, relief planning, seasonal planning and manage adherence to plans.
• Effective management of housekeeping including but not limited to frequent engagement with OHS Officer, design, implementation & audit of departmental standards in accordance with business objectives.
• Management of resources to be effective & efficient at lowest cost and according to changing needs
• Effective leadership and direction for the operations team through involvement & communication to deliver on the relevant key business drivers.
• Manage customer liaison process & ensure that Outbound queries are resolved timeously & exception trends are addressed & resolved.
• Ensure that warehouse space, equipment & warehouse flow is optimized & that future warehouse requirements are planned.
• Ensure stock accuracy through disciplined stock control & implement stock accuracy improvement initiatives.
• Measure & manage staff through formal staff appraisals, development, coaching & disciplinary procedures.
• Assert and drive accountability in all levels of staff
• Ensure that all business processes, procedures & job profiles are documented, updated & communicated to staff.
• Management reporting in terms of operational performance, productivity, stock control & budgets.
• Participate in annual budget process and long-term planning; control monthly operational costs to stay within budget.
• Efficient and safe operation of DC automation systems
• Cost effective and accurate use-, forecasting- and procurement of packaging consumables in line with budget plans & volume projections.
• Manage projects according to stipulated time frames.
• Liaising & negotiating with suppliers where required
• Conform to all Health, Safety & Environmental (HSE) standards & legislation as set out by the business & the OHS Act
• Drive continuous improvement measures within the department
• Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support functions

Essential Requirements:

• Bachelor’s degree / ND: Business, Engineering, Supply Chain or Logistics required.
• 8-10 years’ experience in Supply Chain Operations
• 5 years’ experience in operational project management
• 5+ years’ experience in directly managing people to deliver continuous improvement (Lean principles, 5S, multiskilling, cost saving drives)
• ERP systems knowledge and fine picking experience

Salary: 720K