Exciting Opportunities at Nedbank

Job Responsibilities

• Manage financial losses through efficient management of risk and processes
• Ensure achievement of financial targets by meeting client service standards and efficiencies
• Build and maintain warm working relationships with peers and managers through regular interaction and teamwork.
• Ensure sound relationships with external stakeholders by managing client and stakeholder expectations through appropriate communication and forums.
• Ensure effectiveness of processes by tracking, measuring and analysing data relating to work processes.
• Perform effective planning to ensure capacity meets business requirements 
• Ensure team efficiency by monitoring productivity and highlight inefficiencies in processes.
• Improve efficiency by looking at ways of re-engineering or automating processes.
• Manage service level agreements with all stakeholders through regular monitoring and engagement with stakeholders.
• Ensure delivery by using the correct systems and access levels.
• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
• Create an environment to motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Maintain a capable high performing team and  ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes.
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
• Ensure transformational target are met  for own team through consideration of targets during the staff recruitment, retention  and training process and utilising suppliers listed on the preferred supplier list.
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.
• People Specification
• We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic.  Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. 

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Honours degree in Commerce 
• Minimum Experience Level
• 7 years plus in financial services -  Asset management
• 5 years plus in management of people
• 7 years plus in an investment administration management role

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Job Responsibilities

• Provide accurate senior management level risk reporting through daily review and distribution of relevant reports.
• Minimise unintended losses linked to market risk by proactively supplying information for decision making to senior management.
• Minimise costs by ensuring that auditors receive information timeously.
• Support business in the special deal process by providing relevant input and analysis as needed.
• Ensure compliance to policy and mandates through effective monitoring and reporting to minimise losses 
• Maintain and build on existing client relationships through regular communication with front office.
• Contribute to overall performance of team by sharing knowledge with the team.
• Establish and maintain sound working relationships with external stakeholders e.g. regulators through regular and timeous reporting.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plans and ensuring delivered systems, process, services and solutions are aligned.
• Provide senior management with high level feedback through timeous and accurate reports on both regular and ad hoc basis.
• Ensure that mandate breaches are fully understood and do not expose the bank to excessive risk through relevant analysis.
• Ensure the accuracy of risk reports by regular review and management of the reconciliation process.
• Enhance current methodologies/ policies and practices by keeping abreast of new industry developments and seeking opportunities for improvements.
• Ensure that models, methods, principles developed and systems used in pricing and risk management are understood and well communicated to senior management by regular and adhoc reporting.
• Ensure understanding of Level 3 market risk policies and procedures by regular reviews.
• People Specification

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• CFA, Financial Risk Management (FRM)

Minimum Experience Level

• 5 or more years experience in market risk and/or quantitative analysis within global markets

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Job Responsibilities

• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Enable business to achieve results by providing insights to enable strategic; operational and tactical decision making.
• Meet financial objectives by coordinating activities in line with budget requirements.
• Minimise costs by considering efficiencies and reducing unnecessary expenditure.
• Minimise financial and reputational risk by responding to customer related issues in a client centric way.
• Ensure research accuracy by validating results.
• Improve productivity by planning tasks; reviewing and taking corrective action when necessary.
• Evaluate vendor contracts by monitoring and ensuring compliance to Nedbank requirements.
• Managing market research database by compiling and updating client; industry and competitor information.

Job Responsibilities Continue

• Ensure compliance by adhering to internal and external regulatory requirements; governance and policies.
• Meet internal client briefs by generating and implementing communications plans.
• Contribute to reports by providing relevant information on market research activities.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team.
• Support internal stakeholder’s decision making by delivering market research results; industry analysis and insights.
• Support business to meet client needs through research; communication and follow-up.
• Understand and meet stakeholder needs by identifying; building and maintaining relationships.
• Meet business objectives by facilitating and managing vendor relationships.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Chartered Accountant

Minimum Experience Level

• 2 - 3 years experience in an accounting role in a Banking Environment 
• Understanding of NII and NIR Calculations

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Job Responsibilities

• Client Satisfaction: Provide internal and external client satisfaction by ensuring service excellence in dealing with client queries.
• Pre-Registration Administration: Deal Administration and control of the post registration process. All documentation and correspondence to be prepared accurately and professionally at all times.
• Post-Registration Administration: Deal Administration and control of Cancellations, Releases and Deal Variation Processes. Day to day administrative duties including clearing open items, managing arrears, securities and client queries.
• Data and Systems Integrity (SAP): Ensure that SAP data is loaded accurately and is current at all times.
• Documentation Quality and Maintenance: All documentation and correspondence (whether by email / fax / letter) to be prepared professionally and accurately according to NELS standards. All documents received from the client or attorneys must be checked and returned to client/attorney for correction where applicable.
• Reporting: Assisting with the compilation /actioning of regular and ad hoc Administration and Operations Reports. A 'Work in Progress' report must be kept on all current deals. Legal tracking on SAP must be completed accurately in order to extract meaningful reports from SAP / BW.
• Compliance / Risk: To ensure that all legislative and procedural aspects of Property Administration are complied with, in terms of credit procedures, legal procedures, valuation procedures, FICAA, Operating Authority levels, Property Administrative processes, etc.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• A relevant tertiary qualification.

Minimum Experience Level

• A minimum of 1 to 5 years Property Finance Operational experience or similar.

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Job Responsibilities

• Build and sustain business relations to ensure satisfied internal and external stakeholders.
• Manage and develop strong partnerships and stakeholder relations with outside counsel/external law firms to ensure that a high-quality standard of legal service is provided at a reasonable cost. 
• Provide support and oversight over the management of legal costs to ensure that costs are managed within the allocated legal budget.
• Ensure continued satisfaction of stakeholders by meeting turnaround times for requests and identifying and addressing issues or concerns through the provision of legal risk advice.
• Optimise new product development policy execution by ensuring alignment between all stakeholders and relevant business processes.
• Manage stakeholder expectations by providing management information; risk analytics, insights and strategic motivation resulting in the optimal management of these risk disciplines.
• Participate in and provide advice to board; Executive Committee; Management Committee and sub committees on governance; regulatory; procedural and legal practice matters by attending; preparing and submitting papers, challenging and monitoring.
• Contribute to a corporate culture conducive to the achievement of transactional and transformational goals by participating in Nedbank and Nedbank Insurance Culture building initiatives (e.g. staff surveys etc.).
• Research and provide training to staff on legal risk management.
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank Insurance.
• Optimise the legal risk management performance of Nedbank Insurance by assisting business to identify; recommend (through reporting, insights and risk analytics) and execute legal risk management strategies within the Group's defined risk appetite.
• Provide legal risk advice to assist and enable business to achieve its risk objectives by developing, managing and executing policies, procedures and practices of a risk nature.
• Provide strategic recommendations that are well supported through insights to relevant decision making bodies to improve legal risk management processes and practices.
• Manage legal risk by developing mandates for an effective legal risk management structure.
• Meet internal stakeholder requirements by providing governance, policy and advisory services.
• Report on the legal risk management process by generating and presenting quality legal risk reports.
• Ensure the requirements of risk, governance and compliance are addressed by embedding a legal risk culture within Nedbank Insurance.
• To support business and commercial transactions and projects, and act as trusted advisor and business partner.
• Provide legal advice by responding to ad hoc risk requests and queries.
• Provide adequate and effective legal management of litigation matters, including high quality recommendations, timeous communication with relevant internal stakeholders and panel attorneys.
• Review and manage attorneys panel to ensure that the panel comprises appropriate, diverse and transformed attorneys and law firms.
• Scan the environment for any legal or regulatory changes and developments, anticipate the impact thereof on the broader business by conducting impact assessments, make proactive recommendations related to the mitigation of such impact, coordinate the implementation of the changes and submit any required response by and on behalf of the business.
• Communicate new and relevant legislation to the business and educate management and employees on pertinent legal issues.

Job Responsibilities Continue

• Draft, review, vet and negotiate contracts on behalf of business to ensure that legal contractual risk is managed adequately and effectively. 
• Support Legal Head to provide support in the negotiations, and subsequent drafting of contracts and related commercial agreements in a consistent manner.
• Ensure that adequate and effective systems, processes and practises are in place for contract management, litigation management, advisory services and regulatory developments.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank’s and Nedbank Insurance’s BusinessPlan and ensuring delivered systems, process, services and solutions are aligned.
• Achieve goals and objectives by understanding and embracing the Nedbank vision and demonstrate the Nedbank values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Participate in mentoring sessions.
• Facilitate and promote knowledge and skills transfer within Legal team.
• Promote and foster good teamwork and collaboration across the Group and Legal Clusters.
• Add value to Nedbank by identifying and recommending opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
• Deliver on risk and compliance related projects by tracking progress and ensuring completion within specified time frames.
• Ensure delivery on projects by planning individual activities according to business needs and monitoring actions.
• Minimize overall business risks by engaging and obtaining stakeholders' view of where risks exists.
• Make an informed recommendation to stakeholders by evaluating identified risks and by conducting observations; analysing data and interviewing relevant parties.
• Foster good relationships and promote business understanding by engaging in effective communication with stakeholders.
• Ensure full understanding of changes on relevant legislative issues by conducting ad hoc training.
• Ensure that the recommended actions are taken by participating in external audit process and subsequently follow-ups with relevant stakeholders.
•  
• People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Arts/Commerce and Bachelor of Law,  Advanced Diplomas/National 1st Degree

Essential Certifications

• Admitted Attorney

Minimum Experience Level

• 6 - 8 years post articles experience within the Financial Services Industry (preference Insurance Industry)

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Job Responsibilities

• Support the periodic assessments of the outcomes of internal audit work to appropriate governing bodies, including the GAC, Board Risk Committee, Executive IT Committee (EITCO) and Group IT Committee (GITCO); 
• Report on the overall effectiveness of the governance, risk and internal control framework of the Group; 
• Comply with regulatory and corporate governance expectations of the internal audit functions;
• Report significant Digital issues related to the processes for controlling the activities of the Group, including potential improvements to those processes; 
• Report periodically on the progress of the Digital audit plan delivery; 
• Have in place a robust process to follow-up on management’s agreed actions to address Digital Controls issues raised by GIA; 
• Responsible for the delivery and measurable performance of their respective Digital audit portfolio, including audit plan delivery;
• Apply judgement to provide an overall audit opinion on the Digital system of internal controls of the Group;
• Provide insights from the outcomes of internal Digital audit work to appropriate governing bodies;
• Maintain an open and constructive relationship as a Trusted Advisor with senior internal and external stakeholders including External Audit, Business Executives and other GIA Heads of Audit;
• Implement effective and efficient audit processes to ensure that audit processes are optimized and comply with the relevant governance expectations of internal audit functions;
• Develop and maintain relationships with business and key stakeholders to ensure robustness and completeness of audit coverage and contribute at an insight generator / trusted advisor to business to enhance assurance provided over the control environment;
• Contribute to the development of a 12-month rolling Digital audit plan using a risk-based methodology, emerging technologies, taking into consideration specific business strategic focus areas, regulatory requirements pertaining to internal audit, as well as including any risks or control concerns identified by management, the GAC and the Board; 
• Deliver and report on the rolling Digital risk-based internal audit plan; 
• Have a robust process in place to follow-up and report on management’s progress in implementing agreed actions to address Digital issues identified by GIA; and 
• Maintain an open and constructive relationship with the CIA, GIA HoA: Digital & Technology, Business executives, and key stakeholders (including GIA Heads of Audit) by providing value added services and sharing information. 

Minimum Experience Level

The following minimum experience is required:

• 8 – 10 years financial services experience;
• Digital audit experience in a Banking institute;
• Ability to operate independently; and
• Leadership experience.

The following additional experience is preferred:

• Significant technical knowledge on cyber, its supporting technologies and processes.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Minimum required qualification: BSc Computer Science, Informatics or other related degree; 
• CISA; CRISK; CISM; CISSP; CGEIT (or another relevant IT Qualification)

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Job Responsibilities

• Preserve excellent levels of internal and external customer service
• Continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Monitor and control departmental budget by tracking expenses, operational losses, and CAPEX (Capital Expenditure).
• Manage turnaround time on orders through adherence to Nedbank standards on relevant systems (e.g., Ariba / SAP)
• Manage cost of events by providing guidance and support to internal and external clients.
• Monitor and manage departmental efficiency by tracking individual and team performance against performance indicators.
• Monitor customer feedback through surveys, NPS (Net Promoter Score) and daily interactions with clients to identify areas of strength and development.
• Meet client needs by displaying subject matter expertise in hospitality industry and providing guidance and understanding of client requests.
• Build and maintain relationships with catering team and internal stakeholders through collaboration.
• Manage relationships and service delivery from external stakeholders through collaboration, meetings, and daily interactions.
• Manage and monitor team output through capacity planning, overtime as well as work and resource allocation.
• Manage delivery against expectations (e.g., quality, speed of delivery, professionalism, etc.) through coaching or performance managing individuals / team.

Job Responsibilities Continue

• Identify opportunities for improving efficiency and effectiveness by monitoring and tracking individual and team results through feedback logged and actioned.
• Identify improvement / change opportunities to systems, policies, procedures, and standards by analysing trends and making relevant changes.
• Enhance quality of decisions and solutions through evaluation against current industry best practices and client requirements.
• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising, and rewarding achievement and take appropriate corrective action where required.
• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Contribute to team effectiveness by following the recruitment process when recruiting talent.
• Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles, and developing talent retention programmes (e.g., rotation).
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding checklist.
• Ensure transformational target are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.
• Month end reports and department close offs

Essential Qualifications

• Degree or Diploma in Hospitality or related field

Minimum Experience Level

• Proven food and beverage management experience. At least 5-10 years’ experience in a Hospitality industry management role.
• Working knowledge of MS Office (word, PowerPoint, excel)

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Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Follow laid down processes in opening of accounts by using checklist and account opening matrix.
• Complete weekly compliance training and assessment online to keep up to date on changes.
• Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
• Action daily control reports and attach correct documentation.
• Identify new clients and their needs through needs analysis and provide a suitable solution.
• Cross sell to existing clients by establishing need through financial fitness discussions.
• Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
• Ensure that every deal done is priced in line with Business Unit objective and strategy.
• Generate revenue through charging for ad hoc services provided to clients.
• Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
• Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
• Participate in end of day discussion and apply recommendations from manager to optimise sales results.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
• Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
• Adhere to the ask once promise to clients according to Nedbank strategy.
• Build relationships with clients through regular contact and having an individual interest in them.
• Network with internal stakeholders to collaborate in order to provide complete solution to clients.
• Obtain regular feedback from clients by requesting completion of feedback forms.
• Mitigate risk to Nedbank by identifyingand verifying clients manually or using relevant technology.
• Adhere to clean desk policy to minimise risk of exposing client confidentiality.
• Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.

Minimum Experience Level

• 1- 3 years as a Sales Consultant in the Short-Term Insurance Industry (Selling Car & Home Insurance).

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Essential Qualifications

• Short-term Insurance FAIS qualification (150 credits),
• Regulatory Examinations 5.

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Job Responsibilities

• Provide specialist legal advice to all the business areas serviced by the NCIB Corporate Banking Legal team.
• Achieve goals and objectives by understanding and embracing the Nedbank vision and demonstrate the Nedbank values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
• Support personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience gained, and certifications obtained within specified time frames.
• Maintain knowledge management; and improve team success by sharing knowledge with team and stakeholders.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Achieve key business strategies by participating and supporting corporate social responsibility initiatives.
• Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Deliver on risk and compliance related projects by tracking progress and ensuring completion within specified time frames.
• Mitigate risk and minimize losses by identifying risk factors linked to non-adherence to project timelines and recommended changes and courses of action.
• Improve business efficiency and minimize compliance risk by conducting gap analysis of business processes; and by scrutinising relevant monthly reports.
• Ensure delivery on projects by planning individual activities according to business needs and monitoring actions.
• Minimize overall business risks by engaging and obtaining stakeholders' view of where risks exists.
• Make an informed recommendation to stakeholders by evaluating identified risks and by conducting observations, analysing data and interviewing relevant parties.
• Foster good relationships and promote business understanding by engaging in effective communication with stakeholders.
• Monitor relevant legislative compliance status by receiving electronic feedback from Business Information Systems and communicating with the branches regarding actions to be taken.
• Create stakeholder awareness and understanding of the Business Continuity Plan (BCP) by utilising reports obtained from the BCP intranet and by engaging with and ensuring that each branch has an approved business continuity plan in place.
• Monitor compliance training completion throughout the designated business unit and conduct follow ups by reviewing Group Compliance reports.
• Ensure full understanding of changes on relevant legislative issues by conducting ad hoc training 

Preferred Qualification

• Bachelor of Laws (LL.B) Post Graduate Degree
• Preferred Certifications
• Admitted Attorney

Minimum Experience Level

• 8 years experience as legal advisor

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Job Responsibilities

• Highlight relevant risks pertaining to potential money laundering activities.
• Liaise with stakeholders to fully understand expectations and/or requirements to provide feedback to management and stakeholders on progress and to ensure expectations are met.
• Interact with stakeholders within Group Forensic Services (GFS) to build and maintain mutually beneficial relationships to ensure alignment of regulatory requirements and to ensure further action taken on matters referred.
• Provide objective input to stakeholders on, and create awareness of, unusual and/or suspicious activities and actions to be implemented, to mitigate risk, maintain collaborative relationships and meet expectations and needs of clients.
• Respond to requests for guidance on unusual and/or suspicious activities from stakeholders.
• Provide information to stakeholders on unusual and/or suspicious activities.
• Manage billable hours allocated. Investigate alleged unusual and/or suspicious transactions.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Add value to Nedbank by identifying and recommending opportunities to enhance processes, systems and policies.
• Maintain knowledge management, and improve team success by sharing knowledge with team to ensure information is provided correctly to stakeholders.
• Use and access various resources to conduct investigations and report unusual and/or suspicious activities. Substantiate referral of unusual and/or suspicious activities.
• Analyse information by following quality standards and methodology, compile report containing findings of unusual and/or suspicious transactions, and submit reports of these transactions to the Financial Intelligence Centre (FIC) to meet regulatory requirements.
• Record details of unusual and/or suspicious transactions.
• Identify operational and risk related issues. Update management information on relevant system (MIS) so that information regarding fraudulent trends can be reported to Enterprise Risk Committees (ERCOs) and Money Laundering Executive Steering Committees (MLCP) for implementation of preventative and corrective action.       

People Specification

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Bachelor of Arts: Law , Certificate: Money Laundering Control

Essential Certifications

• Institute of Commercial Forensic Practitioners (ICFP), Association of Certified Anti-Money Laundering Specialists (ACAMS), Association of Certified Fraud Examiners (ACFE) - preferred, not essential

Preferred Certifications

Minimum Experience Level

• 5 years experience in banking and/or financial institution