Fresh Job Vacancies at Barclays Africa Group Limited

Job description

Data Science Manager

We seek a Data Science Manager to create and deliver business-oriented insights while identifying problems and opportunities to the benefit of our internal clients. In this role you will design and drive the integration and application of analytical model results with your Business partners ensuring that the end benefits are realized. The overall function of the Data Scientist role is to frame and solve business problems, and give clients insights to pursue business opportunities through a data-centric approach.

The role is within Portfolio Analytics & Reporting.

Role

The role of Data Science Manager will be composed of three key accountabilities

Frame Problem/Opportunity and Capture Data

• Build and maintain strong relationships with the business and IT to develop an understanding of business strategy and objectives, identifying the implications to define the data modeling goals for designated project areas
• Lead the data acquisition, data mining, and overall project management duties related to one or more existing analytics project areas
• Partner with Business to identify inefficiencies and potential root causes
• Design, develop and establish the relevant frameworks, models and business practices to drive the data-centric approach to understanding current business problems and strategy, with the provision of input into solutions
  

Analytics and Data Modelling

• Meet with Business Unit Representatives to identify, interpret and document/review business requirements and needs aligned to the strategic direction of the organisation
• Understand business concerns or problems both strategic and operational and map and translate business problems into trackable analytical problems, relaying results
• in common business language with managerial implications
• Analyse data across multiple systems and multiple formats and provide analytics and information that provide integrated views necessary to assist with business concerns
• Perform formal quality assessment of requirements with business and project manager where applicable
• Develop and analyze analytical data sets across multiple sources of data, creating meaningful visualizations and design and implement creative approaches to predictive modeling problems
• Design, develop and run model assessments, validation, enhancement activities and balancing procedures to ensure integrity of data
• Partner with IT to effectively migrate analytical models from prototype to production
• Design and drive integration and application of analytical model results with business partners, ensuring benefits realised
  

Communication

• Ensure that all data analytics and design are communicated in a business related manner ensuring a constant link between how data inputs and outputs affect business strategy and outcomes.

Knowledge & Skills

• Hadoop; Java, Python, SQL; Hive and pig Skills

• Knowledge of Data Mining, Machine Learning and text analysis
• Knowledge of Excel, SAS, Matlab
• Statistical Knowledge/Skill (Correlation, multivariate regression etc.)
• Communication and Presentations skills (Create story around data)

• Flare; HighCharts; Amcharts; Google Visualization; APU Tableu Skills.

Education And Experience Required

• BSc Computer Science or B.Com Informatics (Post Grad Preferable)

• 4 Years Technical Experience in Data Mapping, Modelling etc.

• Experience in EB Programming in HTML; CSS or JavaScript

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Job description

Lead, train, mentor & build an aligned team of Junior Process Engineers, Process Engineers, Senior Process Engineers and Business Analysts; and manage their performance against the set goals. Deliver significant end-to-end improvements to strategic and BAU initiatives using project management and performance improvement techniques (like Lean, Six Sigma) and methodologies while working across functional areas within Finance and departments in the wider organisation as appropriate. Manage change initiatives related to the implementation of new and re- engineered processes.

Lead cross-functional project team resources through strategic improvement initiatives resulting in business operational efficiency and improvement thereby supporting achievement of benefits realisation targets. Establish a sound basis, approach and methodology through which business efficiency improvement (BEI) can be driven.

Business Process Management Strategy

• Strategic business process management compilation and execution within Finance.
• Assist the organisation in identifying and quantifying opportunities and problems through the intelligent analysis of its processes, organisational design and strategy and prepare process designs to support proposals and projects for the relevant Business Units.
• Compilation and implementation of standardised business process improvement and re-engineering methodologies across Finance strategic initiatives.
• Managing multiple projects in respect of business and process optimisation and workforce scheduling.
• Developing and implementing a turnaround strategy.
• Act as SME and recommend areas for improvement in processes to reduce cycle times, improve productivity, create capacity and improve process reliability and end-user satisfaction.
• Engage and build relationships with business and process owners, with the aim of promoting process management service offerings.
• Act as the Subject Matter Expert on the content of the policies, procedures and processes.
• Build working relationships with senior management, project team and stakeholders and secure their support to achieve project goals.
• Drive standardisation of business processes according to defined blue prints to ensure that standardisation is working towards agreed standards.
• Consultation, interacting with and influencing of senior managers responsible for executing processes within Finance.

Process Optimisation and Design

• Manage process engineering resources with the aim of adding value to the business and achieving set targets.
• Undertake business process improvement initiatives aimed at improving efficiencies and effectiveness of operations, by liaising and advising managers.
• Conduct Business Performance Diagnostics through use of statistical tools to assess Process Maturity Levels.
• Identify the scope (core and sub–processes) and life cycle of business processes within area of responsibility taking into account the Absa standards.
• Ensure that processes and procedures as well as system designs are integrated into a single business solution.
• Apply scientific principles and business inputs to refine and re-engineer as-is business processes (as well as newly to-be refined processes) into best scenario to-be processes to enhance end-user experience and effectiveness.
• Provide input into the documentation, formalisation and validation of the to-be concept and design proposals.
• Facilitate and integrate process designs, improvements and maintenance amongst role-players.
• Effectively network, liaise, advise and communicate with all stakeholders.
• Conduct pro-active detection of process bottle-necks and high level operational value chains.
• Promote the generic functionality and end-to-end value chain ownership, breaking barriers associated with silo thinking and behaviours, within functional areas.
• Apply various applicable Industrial / Systems Engineering principles in process constraints and opportunity identifications, as well as solutioning.
• Define process performance criteria and requirements in terms of time, cost, resources (people, systems, financials) etc.
• Proactively participate in business efficiency improvement forums and play an active role in the change initiatives process, by assessing and recommending the feasibility of change requests received.
• Act as coach to business (line managers) and other process custodians regarding process re-engineering and improvement methodologies and principles.
• Interact and network with own management team and other process engineers (custodians) in order to ensure alignment and integration of operations.
• Facilitate and integrate process designs, improvements and maintenance amongst role-players and effectively network with all stakeholders.
• Lead and facilitate project meetings and workshops, engaging stakeholders, subject matter experts and attendees at all levels.
• Drive change through organisation of cross-functional teams.
• Drive benefits quantification and realization from projects.
• Mentor White, Yellow, Green and Black belts.
• Carry out operational re-engineering projects and process reviews as required by global, regional or in-country operations.
• Prepare business areas for processes for migration from a Change to a Run environment.
• Take ownership for the management and delivery of key aspects of overall operational designs.
• Represent Finance Change Business Efficiency at various councils and forums with the aim of promoting Business Process Efficiency (BPE) service offerings and capabilities while leveraging offerings available in the wider organisation.
• Develop Business Process Efficiency Staff Performance Development (PD) and Career Development Plans.

Business Analysis

• Perform business impact analysis in conjunction with line managers on any change that is imposed on the current operational environment.
• Measure and baseline all current main value chains' performance and comparison of the To–Be process performance.
• Provide and identify opportunities for optimisation improvements of operational cost base where process methodologies can be applied.
• Apply basic and advanced methodologies to identify enhancement opportunities.
• Liaise with line managers on changes that imposed on current operational environments as a result of strategic initiative impact.
• Identify process improvement opportunities in the business regarding Quality, Cost & Efficiency.
• Accept responsibility for the on-time collection and analysis of all metrics related to projects and the production of agreed format reports for the monthly business reviews.
• Coordinate and facilitate analysis, assessment and design workshops and initiatives to identify improvement opportunities.
• Apply statistical analysis to diagnose process improvement opportunities.
• Facilitate and conduct Joint Application Design (JAD) sessions with cross functional role players to design, develop, and review processes.
• Benchmark and apply best industry practices and technologies.

Project/Program Management

• Manage and coordinate (assist in) implementation efforts of enhancements and change initiatives. Ensure inputs provided to changes are reflected on appropriate Absa supporting and training documentation.
• Ensure all projects and change initiatives impacting a single area are well co-ordinated and impact is controlled and minimal.
• Deliver project objectives to achieve desired quality and impact, within time period planned and within approved budget.
• Ensure adherence to project tollgates/gateway reviews.
• Accept responsibility for project stakeholder communication and management before and during the implementation.
• Provide Project Management capability to setup, manage and control projects throughout their lifecycle.
• Execute medium/ high impact performance improvement projects within agreed time frames across Barclays Africa.
• Ensure smooth transition to re-designed processes.
• Identify and manage work stream interdependencies, risks and issues affecting successful delivery of the project/ programme.
• Accept responsibility for project stakeholder communication and management before and during the implementation.
• Understand and apply the principles of change management to ensure projects are technically sound and that the acceptance of change is optimised.
• Ensure, with country and regional business unit teams, that implementation projects are planned and resourced accordingly.
• Set up processes to monitor and manage changed processes and maintain their sustainability.

Business Alignment & SME inputs

• Maintain interaction with business analysts, change agents as well as project managers to create synergies before / during / after process re-engineering and implementation.
• Interact and attend meetings and workshops to ensure that the major change and small enhancement initiatives impacts are pro-actively identified so that implementation can be coordinated.
• Provide Process Engineering SME inputs at various councils and forums.
• Ensure that promises to business are met and delivered, and highlight constraints for implementation time periods.
• Identify impact of process changes on Job Descriptions of staff that executes work within the process.
• Test policy and procedural manuals, job aids, quick reference guides and training material to confirm logic and ensure that all material supports the changes.
• Provide input to training of users on development, improvements and enhancements to business processes.
• Act as change leaders to identify bottom line and economic profit enhancement opportunities, where it relates to cost efficiencies or income enhancements.
• Hold accountability for implementation and execution of re-engineered processes to BAU and follow through into post implementation measures of success.
• Ensure adherence to and compliance with governance, risk policies, procedures and compliance policies.
• Provide subject matter expertise on key aspects of managing operations such as processes, people, systems, risk and controls, MI, customer experience, costs etc.
• Ensure adherence to all specific local governance and external regulatory standards through robust operations processes.

People Management

• Oversee the activities of a team to ensure effective delivery of process design/engineering.
• Managing adherence to methodology procedures and standards.
• Develop a high performing team by embedding formal performance development and informal coaching.
• Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Establish and maintain a succession plan for the team.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
• Review and update the department’s organisation structure and role description on an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Motivate to and obtain approval from the manger for any additional headcount for the team.
• Approve leave requests for team members and create leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from Human Resources when required.
• Resolve grievances rose by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance programme and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognised.
• Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team.
• Ensure the team understands the links between their daily activities and the objectives of the department within the wider organization.
• Ensure progress against objectives is regularly communicated and that the team feels involved in the wider activities of the department.
• Measure performance of the team against SLAs and KPIs.
• Ensure effective allocation and utilization of resources across the team in order to maximize effectiveness.
• Engage, motivate and coach the team towards achieving goals.
• Assist in identifying the developmental needs of the team & encourage taking suitable training programs to enhance capabilities and skills.
• Communicate strategic developments within the business area.
• Groom and mentor the team to handle wider span & higher responsibilities.
• Build effective communication channels to ensure open communication and address issues/ concerns raised by the team.
• Pursue teams' development to increase process improvement skills and personal effectiveness, acknowledging strengths and areas for improvement.
• Share best practices both within and between team members across the business.
• Act as back up to the Head: Finance PMO at team level forums, project management/ steering committees and other key meetings with senior stakeholders.

Controls and Compliance

• Ensure adherence to and compliance with governance, risk policies, procedures and compliance policies.
• Ensure all audit and control issues are closed timeously.

Essential

Education and Experience Required

• Post Graduate or Graduate Engineering Degree from top tier institutions required: BTech / B Eng / Bsc Industrial engineering preferable (or Mechanical, Electrical or Chemical will also be advantageous).
• Lean or six-sigma qualifications (Black Belt or Master Black Belt) Certification
• Project management qualification (PMP) Certification.
• Management of staff.
• Scientific methodologies associated with efficiency improvements, i.e. queuing theories, Process Modelling, Business Process Re-Engineering and Lean methodologies.
• Lean or six-sigma project/program deployment experience (Black or Master Black Belt).
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and MS Visio.
• 6-10 years of experience in operations strategy within financial institutions, consulting or technology companies or programme/ change management roles in other industries.
• Prior experience in leading operations re-engineering, process analysis and high quality process documentation in a bank or in a high quality operations re-engineering unit.
• Prior experience in delivering large scale process re-engineering or change management projects.
• Project / Program management.

Preferred

• NQF Level 7: Honours/Master’s Degree (MBA from top tier institutions).
• Previous management exposure.
• Lean or six-sigma qualifications.
• Business Analysis Certification.
• Certified Process Practitioner (CPP) Advanced Master® & Champion®.
• Certified Project Manager Practitioner®.
• Program Management.
• Process Architect (TOGAF 9).
• Business Process Re-Engineering.
• Problem Solving.
• Business Analysis.
• Casewise, Aris, I-Server (Visio process mapping).

Knowledge & Skills

• Knowledge of process improvement methodologies like LEAN, Six Sigma, Process Re-Engineering and Hopper etc.
• People management: Lead, mentor and coach Process Engineers and Business Analysts.
• Consult on best process practice to senior management.
• Project and programme management: timelines, scope, resources and delivery.
• Strong analytical skills and problem solving approach.
• Change leadership.
• Planning and organising.
• Stakeholder management.
• Result oriented.

Competencies

• Persuading and Influencing.
• Entrepreneurial and commercial thinking.
• Leading and influencing.
• Creating and Innovating.
• Adapting and responding to change.
• Deciding and initiating action.
• Relating and networking.
• Learning and researching.
• Formulating strategies and concepts.

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Job description

The purpose of the role is to conduct an in-depth, specialised and quality credit assessment and risk analysis on potential and existing Commercial segment, to enhance the decision making process involved in determining the Bank's appetite to extend credit to these clients. To lead, coach and mentor a team of Credit analysts to develop a high performing team.

Key Responsibilities

• Monitor client's performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
• Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations with the Sales team and report to Line Management and Credit if necessary.
• Create and maintain a detailed due diligence record of the client portfolio's, detailing what facilities they have, so that information is readily available for reporting purposes.
• Adhere to ARMS credit requirements as stipulated in the Absa credit policy
• Monitor and report boundary events in terms of the Operational Risk Boundary Events Policy.
• Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
• Identify the need for a meeting between high risk clients, Credit and Business Support.
• Request updated valuations on properties which serve as security for facilities in line with Absa Credit policies.
• Manage and communicate the risks associated with outstanding collateral to the team.
• Pro-actively identify problematic /high risk clients and advise Credit accordingly, manage them with a view to provide credit input and implement loss preventative measures i.e. EWL Reports and DI500
• Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
• Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.
• Explore new, improved and alternative ways of solutioning client credit requirements.
• Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
• Adhere to Absa Credit Policy when clearing cheques on client's accounts as requested.
• Provide bank codes and reports on clients, to other financial institutions.
• Pro-actively manage credit risks associated with the portfolio of clients and their related products in South Africa, Africa and globally.
• Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.
• In the event of a client visitation prepare a focused call report.
• Compile reviews, amendments and new applications to the appropriate lending authorities.
• Issue facility letters to clients after reviews have been compiled and new facilities granted.
• Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30, 60 and 90 day letters.
• Maintain thorough, accurate and up to date credit files, which include a set of financials, valuations, credit decisions and all client related communication.
• Contribute to the Non-Interest Income by recovering Manual fees (e.g. Reviews, Excesses, late submissions of debtors, CPF and Res Valuations). to avoid revenue leakages.
• Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Transactional Banker as a lead.
• Act as a contact for the credit related queries and resolve them timeously to ensure exceptional customer service.
• Conduct research on the industry in which the client operates to understand the industries overall profitability, industry trends and client's market standing relative to its competitors.
• Perform robust financial and non-financial analysis on the client that will support and underpin all new proposals in terms of the clients' credit risk implications.
• Obtain clients' historical data for example, its financial statements to forecast the client’s potential growth and sustainability. Conduct a sensitivity/scenario analysis to determine the impact that a change in, for example the economy, political situation, consumer demand will have on the clients’ financial health.
• Based on analysis conducted, structure a solution for the client, that will mitigate potential threats to the client and comply with the Bank's credit lending policies and appetite.
• Be part of the solution by attending sales brain storming sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering and follow progress on the sales funnel, until the lead is converted into a deal.
• Be an active participant of the Business Unit Manco in order to develop supportive relationships within the unit.
• Expanding and maintaining networks across Product/Sector and Group position yourself and the analyst team favourably.
• Keep abreast of regulatory changes through regular training.
• Monitor available L&D courses to develop your own training whilst helping others in the team to achieve theirs.
• Attend industry and economic forums to broaden your understanding of the industries your portfolio client are trading on to assist in solutioning decisions.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.
• Instil and manage a High Performance team by embedding formal performance development plans, mentoring, coaching and training in line with the HR performance policies and calendar.
• Encourage, influence and build effective and collaborative relationships within your team, cross functional teams, Product & Sector that are mutually beneficial.
• Create and manage a culture of transformation by capturing the value and wisdom in diversity.
• Implement an effective talent management framework within area of responsibility by identifying and nurturing talent.
• Ensure effective Human Capital management from an attraction, development, management and retention perspective.
• Adopt a holistic approach to ways of working within your team by embedding the "One Absa" strategy.
• Create an effective workforce and recruitment demand plans to ensure current and future sustainability.
• Manage the local HR staff files to ensure that there is compliance to HR policy and affect the necessary updates on HR Portal.
• Motivate and inspire team members to perform by ensuring that their efforts are recognised within the available reward and recognition framework.
• Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team.

Competencies

• Deciding and initiating action
• Entrepreneurial and commercial thinking
• Persuading and influencing
• Working with people
• Planning and organising
• Writing and reporting
• Analysing
• Leading and supervising

Minimum Requirements

• B Comm. in Commerce/Finance or an NQF Level 7 qualification
• Minimum of 4 – 5 years relevant credit experience.
• At least four (4) years’ experience in reading and interpreting complex company financials and other industry trends.
• At least four (4) years in-depth understanding of credit solutioning – internal networking / credibility
• At least four (4) years’ experience structuring more complex credit solution and guiding the credit process with the relevant parties.
• No criminal record

General
The appointment will be made in line with the Divisional Employment Equity strategy

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Job description

The purpose of this role is to build and maintain professional business relationships across a portfolio of 250 clients of high value by driving challenging sales and income targets, proactively acquiring new clients, sollutioning existing clients with cross sell, campaigns and product utilisation and proactively managing and improving customer satisfaction and risk and compliance

Responsibilities

• Drive income and sales targets by cross selling, upselling and acquiring new clients
• Ensure dedicated relationships are maintained and grown
• Create and maintain an annual client interaction management plan
• Ensure the long term sustainability of the portfolio by establishing relationships
• Make use of the client planning and solutioning tools for the top 30% of the portfolio
• Achieve new business and up-selling sales targets
• Achieve customer satisfaction targets
• Develop an understanding of regional market trends and business lifecycle challenges
• Track and monitor the financial performance of the portfolio
• Apply risk-based pricing for all new sales and pricing reviews
• Position Enterprise Banking in a dynamic and highly competitive market place
• Drive aquisition initiatives through pro-active re-engagement processess
• Conduct regular client visits and initiate changes to ABB Product
• Educate the customers on the new operating model and value proposition
• Make use of middle and back-office support networks
• Maintain ownership for servicing the client on operational matters
• Take ownership of client complaints
• Communicate and implement actions to improve service following client feedback
• Stay abreast of new industry developments and clients' market position
• Understand and apply the relevant governance and compliance procedures
• Maintain customer records and accurate completion of applications and paperwork
• Manage the Not Fit For Processing listings for the KAMLS
• Manage dormant accounts

COMPETENCIES

• Deciding and initiating action
• Working with people
• Relating and networking
• Persuading and influencing
• Presenting and communicating information
• Analysing
• Creating and innovating
• Delivering results and meeting customer expectations

General

The appointment will be made in line with the Divisional Employment Equity strategy

• B Degree in Commerce or Marketing or Finance or equivalent NQF level 6 qualification
• Five (5) years sales and relationship banking experience within a Commercial Banking environment
• NQF level 5 FAIS qualification with 60 Credits
• Three (3) years FAIS experience
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
• No criminal record