Fresh Jobs at Absa Group Limited (Absa)

Job Summary

To provide complex specialist advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist risk product expertise.

Job Description

• Risk Management: Providing Subject Matter Expertise to Risk types 
• Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders 
• Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues 
• People Management: Develop a high performing Team 
• Risk and Control: Adherence to Policies, Procedures and Regulations

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Closing Date: 13th, June 2022

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Job Summary

Overall Job Purpose:

• Specific Role Purpose: Role will be focused on the reporting and planning of all financial and management information as well as business support within finance with respect to the Commercial Asset Finance Alliance Partners.
• Analysing and reporting of financial information in an accurate, complete and timely manner and providing business with meaningful insights and value-add perspective to enable decision making.
• Preparing Management accounts and relevant board submissions on a monthly and quarterly basis for the external alliance partners.
• Cost control and reporting within the RB Lending finance function.
• Continuously seeking ways to improve operations and provide valuable business insights through financial analysis, performing deep dives and trend analyses.

Job Description

Financial Reporting & Execution Accountabilities

• Serve as a subject matter expert on financial data integrity, accounting and business processes, analysis and reporting for end-to-end Financial Management in business area with special focus on the CAF alliance partners.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and ensuring alignment to the agreed accounting principles, methodologies and underlying data.
• Able to apply the principles within the relevant IFRS standards for financial reporting specifically relating to a lending business such as IFRS 9.
• Cost control and reporting for product related costs (direct and TP costs) within the RB Lending finance function.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards. Information gathering for market analytics and insights around market share, competitor analysis, specific financial impacts that pertain to market changes.
• Contribute to the effectiveness of Finance processes for RB, RBB and Group Finance (annual planning, forecasting, and reporting).
• Develop and implement control procedures as required as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
• Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
• Validate all financial and management reporting information for flash results, month end financial results and utilisation and reporting of various key metrics.
• Generate finance narratives and insights driving business.
• Take a commercial view on business and provide contextual insights into performance reports.
• Present financial results to business highlighting performance against plans, prior performance and providing meaningful insights on possible risks and opportunities for the near future.
• Align to processes around month-end, year-end and planning cycles across the RB and RBB finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Act in line with the correct governance and control frameworks across the Finance function, proactively assisting in addressing any deficiencies and exceptions where relevant.
• Ensure that the CFO is appraised of key financial issues and any identified risks & opportunities within the business that may need to be raised with executive leadership to enable timely management within the BU.
• Know BU financial ambitions, growth aspirations and strategy as well as that of RB & RBB to ensure alignment of performance reporting and planning targets.
• Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Maintain stewardship and excellence which assists in driving performance and sustainable growth through the preservation of financial integrity.

Financial Planning Accountabilities

• Assist finance manager in developing processes and controls to ensure that the planning process is effective, supports business strategies and completed within the required timelines with the appropriate level of detail.
• Assist in maintaining the system financial planning product model, capturing and completion of relevant forecasts as required within the required timelines.
• Understand, assist in formulating and review assumptions provided by business to support the forecast.
• Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
• Provide accurate, complete and timeous reporting of the forecast to relevant stakeholders.
• Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and business teams.
• Transform and evolve Finance planning, tracking and control processes as required.
• Perform regular Revised Annual Forecast (RAF’s) during the year as required, identify and track any business risks and opportunities, considering their impact on forecasted projections.

People Investment Accountabilities

• Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Network with finance colleagues across GFD and create awareness of challenges, opportunities and issues and encourage collaboration.
• Focus on Finance skills evolution and remaining relevant.
• Embrace the value of finance partnership in Big Data, Advanced Analytics, mergers and acquisitions, and partnerships into the core of our business.
• Ensure deep personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement.

Education & Experience Required:

• CA (SA) qualification preferred.
• 3+ years professional financial management experience.
• Knowledge and skills:
• Experience in executing finance processes.
• Experience in financial reporting, planning & analysis.
• Experience in commercial innovation environments.
• Broad Finance including strategic, commercial, legal, risk and operational aspects.
• Understanding of the financial services sector within a professional business environment.
• Knowledge of building collaborative work environments.

Closing Date: 7th, June 2022

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client visits and engagement, portfolio performance management, reporting and executing of client requirements 
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
• Risk Management: Ensure that portfolio meets the required risk management standards 
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development (where applicable) 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Closing Date: 13th, June 2022

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Job Summary

• To provide advice and support in finance performance practice formulation and associated best practice improvement tactics; enabling the provision of specialist expertise.

Job Description

Commercial Finance Execution Accountabilities

• Responsible for tactical strategy and the navigation of multiple/complex leadership relevant across his/her function of the BU.
• Leveraging tactical and practice integration, accountable to optimise the function. Co-accountable with CFO and Executive Head for business growth and profitability.
• Ensure that the CFO is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Deliver on our Customer Promise by creating unprecedented, seamless experiences.
• Embrace our distinctive brand aspiration and infuse in business.
• Implementation and creating of global best operating practices.
• Drive continuous process efficiency, financial rigor and controls. Pioneer and implement
• Finance best practices, digital solutions and effective change enablement. Build a scalable, digitally-led business.
• Drive cost management objectives for function within the BU.
• Contribute to functional strategy, create a shared purpose and identity for function; one family doing what’s ‘best for absa’.
• Adopt an eco-system mandate: (geography, customer, channel and product) of business area.
• Book of work contribution: Partner with leaders on financial decisions and implications of business strategies, investments, trade-offs, efficiency and scale initiatives, including process
• and systems transformation. Ensure alignment of core business with future business and technology changes and align vendor roadmaps to ensure the achievement thereof.
• Accountable for ensuring an optimal and compliant control environment within business unit that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of RBB.
• Lead all aspects of the core finance processes for RBB Finance (annual planning, forecasting, spend trajectory and reporting), and partner with the business leaders to evaluate the productivity of operations, enable wise resource allocation, and drive intelligent scenario planning.
• Stimulate a leadership context of solid understanding of the markets/segments/customers/products to help drive financial growth, performs product and customer profitability analysis to assist with business decisions. Build capability to partner with business to identify opportunities to utilise relevant solutions to innovate new products and services with the intent of driving customer value and revenue.
• Whenever necessary, participate in negotiations with partners as well as suppliers or contractors within appropriate role scope.
• Foster strong relationships with business units by establishing a customer service culture within the commercial finance team.
• Influence integration of Treasury, Risk, and Finance from a BU perspective.
• Influence the build of a leading global payments hub, where applicable.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
• Leverage BU to help shape society by developing innovative solutions to societal challenges; and expand and augment existing capabilities.
• Integrate oversight of BCM & cybersecurity strategy for BU into Finance execution.

Financial Reporting Accountabilities

• Partner with leaders to define, optimize and monitor progress on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
• Seek advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Develop finance narratives and insights driving business; and build pioneering new propositions.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
• Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
• Drive the stakeholder engagement and processes around month-end, year-end and planning cycles across the RBB. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Integrate the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance.

People Investment Accountabilities

• Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Play to our A-Game culture of Culture of inclusivity, diversity, entrepreneurship, and ownership.
• People Promise will be integral to our business. Focus on Finance skills development and succession.
• Integrate Big Data and Advanced Analytics into the core of our business.
• Develop specialised Finance skills to support mergers and acquisitions, and partnership capabilities to drive opportunity.
• Provide thought leadership to the industry and aim to create industry benchmark standards.
• Be an enabler of capabilities, talent and service level to fulfil business and functional responsibilities in an innovative efficient manner.
• Lead the Finance team in obtaining a holistic view of RBB, whilst ensuring that each direct report maintains an in-depth understanding of his/her own functional area.
• Regularly engage with the other finance and BU teams regarding the process surrounding demand management, ensuring that adequate controls are in place to ensure effective utilisation of the Finance team’s resources.
• Embed the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Build BU leadership capability by influencing deep understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant engagement. Hold BU managers accountable for ensuring adaptability of the team to changes in external regulatory requirements and business performance outlook.

Education & Experience:

• Minimum B-degree (NQF level no.7) Desired Post Graduate Degree (NQF level no.8+), CA
• (SA) or CIMA or MBA qualification preferred.
• 5+ years professional financial management experience
• 5+ years Banking Experience at a management level
• Preferred team lead in Finance Function teams or in professional sales environments

Knowledge and skills:

• Experience in business transformation contexts related to exponential business growth
• Experience in commercial innovation environments
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Ability to build, develop & lead professional level teams
• Understanding of the financial services sector within a professional business environment
• Knowledge of people change management

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

Closing Date: 10th, June 2022

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Job Summary

Overall job purpose
The External Sales Consultant is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by:

• Owning & Deliver on all individual performance targets for the allocated portfolio of external sales activities (Full Accountability)
• Support collaborative sales activities between relationship banking, business bank and corporate bank
• Uphold sales disciplines required to support sustainable relationships in relevance to scheme Management
• Plan and conduct education on Absa’s value proposition to customers in support of sales, and migration targets within the area
• Identifying opportunities and represent Absa on external sales engagements within assigned areas e.g. workplace banking schemes, public forums, major events, festivals etc.
• Improving overall Absa performance through the identification of sales, cross sell opportunities and active engagement and partnership with colleagues (branches, across BU, region etc) to deliver against these
• Actively building networks and relationships within the assigned area that supports lead generation and Absa visibility across the region

Key accountabilities

Planning and Growth

• Accountable for achievement of sales performance objectives in terms of sales target achievement for Inclusive Banking, Entry Level and Bulk Acquisition Sales, in the B2C environment.
• Deliver sales and service delivery targets within the assigned areas of responsibility
• Collaborate on sales opportunity leads across business disciplines (RB, CIB, Physical Channels)
• Take Accountability for end-to-end fulfilment of sales execution within prescribed sales standards, and actively drive scheme penetration for EVP Schemes to deliver on sales and service targets for the region
• Actively contribute to Regional Sales strategy and plans
• In conjunction with ES RM/TL, proactively devise weekly plans and activities to drive sales growth
• Proactively identify cross sell opportunities partnering with colleagues to deliver these effectively in the assigned area
• Actively monitor, and take accountability, for own sales and service performance across the region and proactively identify opportunities to improve sales and service delivery or enlist coaching and support where necessary to do so
• Establish networks within the defined area to enlist opportunities for Absa presence at key events and forums in line with the regional or area plans
• Identify and prospect future potential clients turning leads into real business opportunities
• Leads Management – proactive utilisation and conversion of assigned leads
• Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service
• Proactively engage existing clients on new products and services and migration strategies in alignment with One Absa business objectives
• Actively mine EVP Schemes to deliver on sales and service targets for the region
• Effective sales execution planning (activities, time management, resources, travel etc.)
• Ensure you act in line with the External Sales Disciplines and New Ways of Work
• Higher dependency on New to Bank (NTB) and New to Transact (NTT) Acquisition
• Identify and Execute Campaign Management to execute on business growth
• Daily sales planning to align to attainment of benchmarked core sale efficiencies
• Strategic Time Management: apply and reflect on time management plan

Customer and Stakeholder Management

• Proactive understanding and assessment of customer segment to support sales and activity planning and sales
• Proactively engage customers on needs analysis, as well as products and services and then enable the delivery of an end-to-end client solution through a thorough understanding of Absa products and customer needs
• Proactively resolve client queries, concerns and complaints, with focus on first point of contact resolution
• Ensure a holistic service and customer experience, as a standard, for all clients aligned to the overall external sales team process and methodology.
• Positively contribute to customer experience score levels to attain >92%
• Customer Relationship Management - Participate in client engagement routines (planned visits) for improved sales and service delivery
• Act as a Brand Ambassador in all client and business activities

Colleague

• Actively contribute to ES Team and Region in all activities
• Monitor Individual Sales Performance and support peers towards attainment of Team performance 
• Identify process efficiencies and share best practices in the External Sales team 
• Proactively network & research to stay current on key areas of expertise and to support business/sales growth initiatives
• Live the Absa Values and support colleague engagement through positive and collaborative team behaviour

Risk and Regulatory Management

• Ensure all policies and procedural, regulatory and compliance requirements are fully adhered to, at all times
• Ensure the effective use and management of devices and resources availed to execute role requirements. (E2E Mobility device & accessories, marketing collateral etc. Including systems & software updates.)
• Ensure appropriate product and service solutions are provided to customers through quality consultations e.g no mis-selling
• Apply effective governance & controls in execution of sales (quality documentation etc.) of sales and service delivery for the portfolio
• Keep updated on all regulatory requirements and changes in business and apply appropriate requirements and sales standards/practices.
• Aligned sales activity, sales and service reporting and migration planning
• Devise and apply accurate reporting to support sales planning and activities

Education

• Bachelor's Degree: Banking

Closing Date: 7th, June 2022

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Job Summary

• To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.

Job Description

• Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached
• Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
• Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud.
• Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch
• Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes Ensure that journals are processed to recover charges for manual transactions processed for customers
• Ensure adherence to the SARB minimum requirements 
• Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
• Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries
• Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
• Report customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers
• Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents Ensure accuracy and efficiency when engaging with the customer.
• Ensure friendly, focussed customer interaction at all times
• Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards
• Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times
• Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.
• Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact.
• Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance. Maintain speed and agility at all times when assisting clients in order to minimise shortages and surpluses.
• Market products by giving out booklets or pamphlets to customers drawing large amounts of money and educate them of alternative ways on transacting.
• Educate customers on the use of the Internet Kiosk. 
• Identifying sales leads: Identify and action sales leads (teller prompts) and cross selling opportunities
• Explain the campaign details, during sales campaigns in brief and direct to clients to Sales Consultants for further information
• Effectively use of sales tools (e.g. teller prompts) in order to ensure the provision of leads to contribute to Branch Sales
• Take responsibility of own sales targets and assist daily by providing client solutioning according to their product needs
• Capture all other leads on SMD once agreed by client
• Follow up all leads with Sales Consultants on SMD to make sure clients are contacted 
• Compliance and Risk Management: Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures
• Conduct cash counts and visual checks as assigned by the line manager from time to time
• Ensure that all transaction records are kept and / or mailed in accordance with Bank procedures
• Keep transactions records available for control purposes
• Before processing transactions, verify that all information is accurate and complete in accordance with the Bank’s procedure.
• Refer any concerns to the line manager for follow up and decision making on whether to proceed
• Follow cash management procedures and limits as prescribed
• Familiarise with content of all communication, i.e. circulars, bulletins, risk day agenda’s and alerts, etc.
• Adhere to prescribed control measures to prevent fraud, losses and shortages
• Report suspicious transactions as per Money Laundering control frameworks
• Complete and maintain applicable registers (Teller and Key registers)
• Adhere to safety and security procedures and follow prescribed instructions in event of robbery Cubicles, teller drawers and workstations to be kept locked when leaving workstation
• Follow off-line procedures and comply with all regulatory and compliance requirements
• Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and FBSS cards in line with policies and procedures
• Up skill your knowledge regularly with policies and procedures regarding your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you also to prevent fraud
• Ensure up-skilling on fault reporting and testing processes & procedures of Equipment used at teller environment i.e. note & coin counters, TCR Machines, etc.
• Adhere to end of day procedures (ABSA 3368)
• Adhere to Branch Paper mandate when processing and / or authorising transactions, ensure processing within correct limits & mandates

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Closing Date: 8th, June 2022