Fresh Jobs at Aramex South Africa

Purpose of the Job

• As an Accountant in Aramex, you will play a vital role by ensuring the accuracy and timeliness of our accounting records through accurate processing of transactions,comprehensive account reconciliations and generation of insightful reports.

Job Description

• Ensure accuracy and all reporting deadlines are met
• Ensure all inter-company transactions are timely captured and reconciled
• Responsible for closing of all accounting modules
• Management of cash flow
• Prepare supporting schedule for audit and management purposes
• Coordinate with all departments and provide administrative support
• Provide guidance, advices & support to the accounts team (including subsidiaries) at the operational level
• Perform any other ad hoc duties as and when assigned
• Maintenance of Fixed Asset Register
• Complete VAT recon monthly
• Monthly Revenue recon
• Capturing all capex additions
• Assist with Banking on SAP

Job Requirements - Experience and Education

• BCom Degree in Accounting and/or similar qualifications/experience
• Completed SAICA Articles
• Minimum 3 years of relevant experience
• Good Microsoft Office Skills e.g. Excel
• SAP experience beneficial
• Must be able and willing to travel

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Purpose of the Job

• Manage, coordinate and support the estimating team to ensure estimates and tenders are completed within defined SLAs and with the highest degree of accuracy.
• Drive strategic engagement with suppliers to ensure market competitiveness, support volume initiatives, and align with global pricing directives.

Job Description
Estimate Management

• Oversee all aspects of pricing across air, sea, road, and cross-border freight.
• Manage and maintain the national rate database to ensure accuracy and competitiveness.
• Execute end-to-end estimates across all modes of transport.
• Ensure accurate and consistent use of operating systems (CargoWise).
• Monitor, measure, and improve estimate hit ratios through data-driven insights.

Supplier & Stakeholder Engagement

• Engage with airlines, shipping agents, transporters, and overseas partners to secure the most competitive rates.
• Build strong relationships with key suppliers to drive cost optimization and improved service offerings.
• Negotiate the best possible pricing and terms to maximize company profitability.

Client & Internal Collaboration

• Liaise with clients, shipping lines, port authorities, customs and other external agents to ensure alignment and compliance.
• Resolve escalated queries promptly and professionally.

Quality, Accuracy & Compliance

• Ensure all estimates are completed timeously and with full accuracy.
• Review and approve all cost estimates before submission for Air, Sea, Road and Over-Border freight.
• Ensure adherence to all quality, operational, and safety standards.

Job Requirements - Experience and Education

• Matric (Grade 12).
• Relevant tertiary qualification advantageous.
• Experience in the logistics and freight industry is essential.
• Strong business acumen and commercial understanding.
• Familiarity with customs tariffs, port charges, and Incoterms.
• Valid Code 08 driver’s license and own reliable transport.
• Advanced proficiency in Microsoft Office (Word, Excel).
• Experience with CargoWise or similar freight management systems advantageous.

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• Aramex is looking for a talented and versatile Copywriter to craft compelling, on-brand copy that strengthens our voice across global markets. This role will be responsible for developing clear, persuasive, and engaging copy across digital, social, CRM, advertising, and internal communications — supporting both B2B and B2C audiences.
• Long story short, we’re looking for a Copywriter who can move people with words — someone who understands that great logistics deserves great storytelling.
• The ideal candidate combines creativity with strategic thinking, understands performance-driven content, and can translate complex logistics solutions into simple, impactful messaging.

Job Description

• Develop creative copy for integrated marketing campaigns (digital, social, email, web, print).
• Write compelling B2B and B2C content for services including domestic and international express, freight, e-commerce, and logistics solutions.
• Write and conceptualise for both external and internal campaigns.
• Bring our services to life in a human way.
• Translate logistics into content that customers actually understand.
• Partner with designers and project officers to build integrated campaigns.
• Balance creativity with performance-driven results.
• Protect and evolve the Aramex tone of voice across markets.
• Assist the Senior Copywriter on all jobs.

Job Requirements - Experience and Education

• Degree/Diploma in Advertising, Communications, Journalism, or related field.
• A strong portfolio that proves you can think big but also execute paid media that works.
• 3–5 years’ experience in copywriting (agency or in-house).
• Strong conceptual thinking (you don’t just write lines — you create ideas).
• Experience in B2B and/or B2C marketing, performance marketing and digital campaigns.
• The ability to juggle deadlines without dropping the quality.
• Knowledge of logistics, supply-chain management, or e-commerce industries is advantageous.

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Purpose of the Job

• The Senior Credit Executive at Aramex is responsible for managing the credit control function within the Accounting and Finance team. This role involves assessing credit risks, managing customer credit accounts, and ensuring timely collection of outstanding invoices. The Senior Credit Executive will work closely with sales and finance teams to ensure a balanced approach to credit management, minimize financial risk, and contribute to the company’s overall financial health.

Job Description

• Monitor unallocated credits
• Compile monthly reports and as they are requested on deadlines
• Ensure “Reminder” letters are sent to defaulting customers
• Ensure all queries are resolved timeously
• Ensure all accounts are maintained according to their payment terms / Credit reviews
• Ensure all payments are allocated accurately on customer accounts
• Ensure all credit control procedures are followed and targets are met
• Adhere to all policies and documented procedures
• Update Customer Information on Sales Force and SAP
• Monthly reporting: Overdue, Commitments, Daily targets vs achieved
• Customer visits were required to discuss overdue accounts and payment arrangements
• Review of new customer applications

Job Requirements - Experience and Education

• BCom degree or similar qualification will be beneficial
• Minimum 1-2 years full credit control function experience
• Excellent Communication skills (Verbal & Written)
• Excellent Reconciliation skills
• Min 2 years SAP Experience (optional)
• Microsoft Excel & Word
• Strong knowledge of credit processes, financial analysis, and risk management.
• Ability to work independently and as part of a team.
• Proficiency in accounting software and financial management systems (e.g. SAP system).

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Purpose of the Job

• The CRM Executive is responsible for managing customer relationships through the effective use of the Customer Relationship Management (CRM) system at Aramex. This role focuses on enhancing customer satisfaction, retention, and loyalty by analyzing customer data, facilitating communication, and supporting marketing initiatives.

Job Description

• Establish productive professional relationships with key personnel in assigned customer accounts.  These relationships will range from users, to influencers to decision makers.
• Drive growth opportunities within each account
• Coordinate the involvement of company personnel, including support, service, and management resources in order to meet account performance objectives and customers’ expectations
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively assess, clarify and validate customer needs on an on-going basis.
• Achieve assigned budgets
• Achieve customer objectives defined by company management
• Maintain high customer satisfaction ratings
• To respond to all escalations, queries and requests promptly, professionally and within SLA (where applicable), generally 45 minutes.
• To answer and attend to incoming phone calls promptly and in a professional manner, displaying empathy and being courteous at all times.
• To acknowledge, attend to and resolve Global Cases promptly and within SLA.
• To resolve all queries and customers’ requests promptly and within reasonable time by liaising with relevant departments, branches and Aramex appointed agents to ensure a positive result in the shortest time frame.
• Communicate customer inquiries/messages/feedback to relevant team members and/or departments
• To educate all contacts on self-help tools including but not limited to smartphone applications, our website and the like
• Tracking of customer or branch parcels on request and to provide feedback hourly and/or daily
• Attending to walk-in customers as and when required
• To process Collection requests and to provide verbal and hardcopy POD’s promptly and within reasonable time
• Professional and courteous written and verbal communication with Aramex customers, departments, branches and agents
• To provide reports as required and/or as per agreement with Aramex customers or branches
• To attend to invoice and POD requests from branches promptly General education of Aramex customers, as well as advising customers of Aramex services, requirements, operational procedures and prohibited commodities pro-actively
• Attend to queries and advising the Product Manager of any claims, queries and concerns raised by customers
• Generating quotations and estimates on request
• Updating InfoAxis and Global Cases with all actions taken/requests made to display the most current information available
• Requesting and/or arranging special trips and dedicated loads when required -Courtesy calls and SMS updates to customers pertaining to Late Freight,
• Agent related issues and/or general operational issues
• Provide superior customer service to all internal and external Aramex contacts with a customer centric approach
• Handle and/or escalate queries promptly and within good time to and from branches, agents and Aramex customers (Examples: Delays & misrouted shipments, bad address shipments, ETD’s, etc.)

Job Requirements - Experience and Education

• Minimum requirement is a Matric (Grade 12)
• Minimum 3 years proven Call Center experience, ideally in the courier/freight/service industry
• Import /Export experience and customs knowledge advantageous
• Customer Centric Personality
• High emotional intelligence and ability to function in a pressurized environment
• Computer Proficiency – Microsoft suite (including Word, Excel and Email)
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver’s license and own reliable transport
• Excellent communication skills

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Purpose of the Job

• The CRM Executive is responsible for managing customer relationships at Aramex. This role focuses on enhancing customer satisfaction, retention, and loyalty by analyzing customer data, facilitating communication, and supporting commercial initiatives.

Job Description

• Establish productive professional relationships with key personnel in assigned customer accounts.  These relationships will range from users, to influencers to decision makers (FD’s, MD’s, CEO’s etc.)
• Drive growth opportunities within each account
• Coordinate the involvement of company personnel, including support, service, and management resources in order to meet account performance objectives and customers’ expectations
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively assess, clarify and validate customer needs on an on-going basis.
• Accountabilities and Performance Measures:
• Achieve assigned budgets
• Achieve customer objectives defined by company management
• Maintain high customer satisfaction ratings

Job Requirements - Experience and Education

Education:

• Bachelor’s degree in business administration, logistics, marketing, or a related field is preferred.

Experience:

• Minimum of 5-6 years of experience in CRM management, customer service, or marketing, preferably in the logistics or e-commerce industry.
• Experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable.

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Purpose of the Job

• As an Area Sales Executive in Aramex, your primary objective is to drive revenue growth, secure new clients, and building lasting relationships within your assigned area. This role requires a proactive approach to identify new business opportunities, exceed sales targets, and contribute to the overall success of our company.

Job Description

• Scheduling of new business appointments
• Cold calling
• Achieve individual targets
• Generate new sales leads and acquire new customers
• Selling of the full supply chain products
• Establish customer needs, developing opportunities and expand customer base
• Update weekly call report and Sales Force daily
• Prepare and present proposals and presentations to clients

Job Requirements - Experience and Education

• Bachelor’s degree in business or any other relevant field
• Minimum of 2-3 years of relevant working experience, preferably in the logistics and shipping industry
• Proven track record of attaining organizational and personal sales objectives – Results Oriented
• Excellent Communication and Presentation skills
• Strong Negotiation Skills, incorporating various strategies and desired outcomes