Fresh Jobs at Ares Holdings

Job Summary:

• This position is required to work closely with the Retail planner and Merchandiser to analyse customer activity, forecast sales, select forward-trending merchandise and replenish stores optimally to maximise trading opportunities and minimise stock holdings in store.            

Sales and Stock Management

• Monthly sales plan achieved (monthly, quarterly, season & yearly)
• Work with Line Manager on adhoc & Seasonal Forecast
• Plan store capacity, SKU capacity & SKU productivity
• Location review of stock & sales monthly
• Place & fulfill IO's for DTC channels
• Execute allocations to stores for both seasonal product and core product based on store needs and analysis
• Communicating with Stores where necessary to understand trading patterns by doing monthly store visits
• Assist with management of the seasonal flow of range assortments
• Manage stock flow regarding NPI & EOL
• Assist with weekly cycle counts & stock take process
• Assist with Wholesale Planning and stock management

Product Analytics

• Manage TOP & BOTTOM product performers by looking at sell throughs, weeks of stock (WOS) & Stock Ageing
• Monitoring in season trade and react accordingly
• Manage store rankings, missed opportunities and SKU productivity
• Marketing SKU's tracking | Consumer moments tracker

Reporting

• Weekly Sales Report - Key metric review: Margin, ATV & UPT
• Promotional Activity sales
• KPI Report & feedback on EOD report from stores
• BI Report for Global
• Maintain Replen Tool & implement developments when needed
• Post Seasonal analysis - DTC and Wholesale

General/Ad Hoc

• Assist with DSV queries and stock alignment
• Being part of the Buying & Planning cycle
• Reasonable adhoc tasks or duties that may be required from time to time.
• Plan Uniform for staff monthly.

Requirements

• Relevant qualification
• 1-2 years’ experience in a similar role
• Stores experience will be an advantage
• Strong analytical skills
• Strong administration skills
• Intermediary excel knowledge of pivots and formulas
• Highly numerate and able to deal with large volumes of data
• Organized and deadline driven with exceptional attention to detail
• Eye for detail
• Must have good problem-solving skills
• Enjoys working with a team
• Ability to prioritize tasks according to importance in a fast-paced environment
• Multi-tasking capability without compromising on quality
• Dependable, punctual and able to work flexible working hours
• Strong communication skills
• High emotional intelligence

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Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
• Close the sale & secure add on sales.
• Invite your customer to back & turn them into Birkenstock fans.
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel and accessories from the storeroom daily.
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
• Ensure stock entries in the POS systems are accurate.
• Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility.
• Ensure you are allocated a buddy initially & that you learn from them.
• You must attend quarterly training sessions & complete the assessments.
• Ensure you receive monthly feedback from your manager.
• Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
• These are essential as they will determine your eligible for promotions.

Merchandising

• Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
• Ensure sizes are replenished.
• Assist the team to change the windows/ Mannequins fortnightly.
• Ensure POS materials are stored in the area to avoid damage.
• Grade 12 or Equivalent
• Min. 6 months customers services experience
• Birkenstock knowledge advantageous
• Able to work flexible shifts.

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Requirements:

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

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Data Capturing and Reconciliation         

• Reconciling point-of-sale income to bank account receipts and CIT reports per store
• Capture all cashbook receipts

 Debtors Manager:

• Reconciling point-of-sale income to bank account receipts and CIT reports per store
• Resolving store queries
• Capture all cashbook receipts
• Manage all Credit Applications – ensure Credit application is completed in full of all supporting documentation.
• Apply for credit insurance for all debtors
• Resolve debtors’ queries
• Verify and follow up on invoices, statements, and payments
• Send monthly statements to all debtors
• Send weekly age analysis with comments to Business heads, finance heads, agents, sales heads, customer service teams
• Communicate any problems with debtors to the FM

General             

• Resolve store queries
• Ensure accurate capturing, communication, data capturing and reconciliation
• Communicate any problems with debtors to the FM

Administration

• Filing
• General office administration

Requirements

• Certificate or Diploma in Bookkeeping
• Min 2 years’ experience in creditors and debtor's reconciliations and accounts
• Experience in point-of-sale reconciliations would be advantageous
• Sound knowledge of general ledger accounting and allocations
• Proficient skills in Microsoft applications, especially Word and Excel
• Minimum 2 years’ working experience on a well-known accounting package (SAP Business One will be highly advantageous)
• Accounting experience
• Strong numerical skills
• Analytical
• Ability to cope with pressure and deadlines in a fast moving environment
• Honest
• Self-starter
• Good time management skills
• Persistent
• Flexible
• Team Player
• Strong communication skills (verbal, written and oral)
• Ability to work independently as well as in a team
• High detail orientation
• Deadline driven

go to method of application »

Responsibilities:
Customer Service & Sales

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add on sales
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
• These are essential as they will determine your eligibility for promotions

Merchandising

• Observe the store & maintain stock presentation in accordance with the store standards
• Ensure sizes are replenished
• Assist the team to change the windows/ Mannequin’s fortnightly
• Ensure POS materials are stored in the area to avoid damage.

Requirements

• Grade 12 or Equivalent
• 1 year of customers services experience minimum
• Crocs product knowledge advantageous
• Able to work flexible shifts