Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa's favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits - including hiking, camping, trail running, mountain biking, snow sports, travel and more - Cape Union Mart is an essential first step in every adve...
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Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring environment. Have fun.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all out going stock/ items/ scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Attend to all customer stock queries and ensure that they dealt with and resolved.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
- Problem solving
- Trustworthy and honest
- Time management
- Exceptional customer service
Minimum Requirement.
Essential:
- Matric or Equivalent
- Up to 6 months retail experience
Special conditions of employment:
- Clear Credit and Criminal record
- Willing and able to work retail hours.
- South African citizen
Advantageous:
- 1 year work experience within retail.
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
- We’re looking for a conceptually strong Art Director with a deep understanding of the Poetry aesthetic and values to join the marketing team. This is a pivotal creative role, perfect for someone who balances big-picture thinking with a hands-on design sensibility and a knack for visual storytelling.
- You’ll work closely with the Creative Lead to ideate, develop, and bring to life seasonal campaigns and brand initiatives—translating Poetry’s unique aesthetic and narrative into compelling visual experiences across all channels. While the Creative Lead sets the overall vision and direction, you’ll play a critical supporting role in shaping, coordinating, and producing the creative output—helping bring campaigns alive from concept through to execution.
- This role is suited to a multi-skilled creative who’s comfortable shifting between concept and craft, and thrives in a collaborative environment that values storytelling, detail, and beauty.
Key Performance / Focus Areas
Creative Concept Development
- Partner with the Creative Lead in developing campaign concepts that align with seasonal themes and overall brand strategy.
- Proactively consult with key internal teams—Digital, Ecommerce, and Visual Merchandising—during the ideation phase to ensure integrated and channel-relevant thinking.
- Contribute meaningfully in brainstorming sessions, offering ideas and creative references that enhance the visual and narrative depth of campaign concepts.
- Collaborate closely with the Copywriter to ensure concepts are brought to life cohesively across words and visuals.
Art Direction & Visual Execution
- Support the Creative Lead in translating campaign concepts into refined visual directions.
- Where required, execute design work—ensuring layouts and creative outputs are brand-aligned, of high visual quality and take current retail & design trends into account.
- Develop comprehensive art direction guidelines—including but not limited to shot lists, styling references, set design notes, lighting preferences, and communicating the overall visual tone—to ensure creative alignment across internal and external collaborators.
- Liaise with external production partners and agencies, playing an active role in briefing, providing reference material, and collaborating throughout the creative production process to ensure brand consistency and vision are upheld.
Production Oversight & Coordination
- Assist in compiling and preparing creative material for production and shoot execution.
- Attend shoots and support the Creative Lead in directing visual storytelling—ensuring alignment to concept and brand aesthetics.
- Work cross-functionally to ensure consistency and quality across final outputs.
- Work together with the Marketing Assistant to coordinate pre-production meetings, briefings, castings etc to ensure a smooth pre and postproduction process.
Cross-Functional Creative Collaboration
- Serve as a key creative contact for internal stakeholders during campaign rollout—helping to align visuals across in-store, digital, and content platforms.
- Work alongside design, social, and content teams to ensure visual storytelling remains consistent, elevated, and aligned to the campaign intent.
- Actively contribute to a culture of collaboration, feedback, and shared creative ownership.
Required Qualifications & Skills
- 5 years’ experience in art direction and/or graphic design (retail, fashion, or lifestyle brand experience preferred).
- Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator essential; After Effects a plus).
- Strong conceptual and visual storytelling ability.
- Experience in photographic and video shoot direction, including storyboarding and production prep.
- A portfolio that demonstrates a balance of idea-led creative work and refined execution.
Behavioural Competencies
- A visual thinker with an editorial eye and instinct for brand.
- Deeply connected to the Poetry brand and customer, with a passion for feminine, refined, and narrative-driven design.
- Highly collaborative and comfortable working in a team where roles are fluid but aligned.
- Skilled at balancing autonomy with alignment—comfortable leading aspects of a project while working within a shared creative vision.
- Calm, focused, and solutions-oriented in fast-paced environments.
- Passionate about bringing ideas to life through partnership—with copy, design, and broader marketing teams.
- Curious and trend-aware—actively stays up to date with design, fashion, and market trends to ensure the brand remains current, distinctive, and creatively led.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
- Our eCommerce Photography Studio is looking for a dedicated and passionate re-toucher to join our creative team. As a team, we operate at a fast pace & produce high quality content at scale in order to empower our teams to drive sales and brand awareness through multiple channels. This role will report to the eCommerce Studio Manager and the incumbent will be required to work in our in-house studio, based in Montague Gardens in Cape Town.
- The primary focus of the role is to work collaboratively with the studio team, photographers & QA (Quality Assurance) to ensure we achieve the desired quality images in direct support of online sales, across all our brands. We are looking for an experienced re-toucher that is accustomed to handling high volumes of product images for eCommerce and/or print with a clear understanding of working in a non-destructive image workflow.
- It's important that we find individuals who are a great fit for our business. The ideal candidate will be a team player, have a high attention to detail and enjoy working in a fast-paced and high-pressure environment. We're looking for people who embody our values and aren't afraid to challenge the status quo.
- Cape Union Mart is committed to recruiting inclusively and offers enormous opportunities for its employees. We strive to make a difference in our communities and to continue to provide world-class brands and service to all our customers.
Key Duties
- Edit product photography for use across all Digital channels including color correction, removing backgrounds, clipping, cleaning up imperfections on products, and adding shadows or reflections as needed.
- Follow QA specifications and feedback to always ensure the highest quality of image and video deliverables.
- Maintain photo asset workflow standards including file naming conventions and file management.
- Operate at a fast and consistent work speed without jeopardizing quality.
- Prioritize multiple projects at a time.
- Collaborate with team members to create & execute ideas that take our brands to the next level.
- Actively engage in the creative process for post-production needs; work with all parties to achieve defined goals.
- Coordinate & communicate with internal & external stakeholders as needed to ensure that post-production runs smoothly according to the planned schedule.
- Foster positive workplace relationships and drive cross-functional cohesion and teamwork, both within the Photography Studio team as well as with other teams in the business.
Job Requirements
Knowledge, Experience & Qualifications
- Minimum of 3 years’ experience with eCommerce photography retouching – ESSENTIAL
- Background in Graphics Design, Visual Arts, and/or other related fields
- Exposure to product photography and digital enhancements
- Extensive knowledge of Adobe Photoshop, Lightroom, Bridge & CaptureOne
- Advanced skill in Photoshop selection, extraction, masking/clipping, tonal & colour manipulation techniques ESSENTIAL
- A good knowledge of digital workflow from camera to post-production
- Good understanding of photographic lighting qualities and how they affect products and surfaces, also how to enhance and/or manipulate lighting
- Good working knowledge of relevant workflow management & monitoring systems (eg. JIRA or Monday.com)
- Effective problem-solving skills and ability to resolve a variety of issues & queries
- Portfolio that demonstrates a good level of ability in product & commercial photography.
Competencies
- Ability to work in a deadline driven and pressurised environment without compromising image quality.
- Goal oriented and self-motivated – must be able to work independently with minimal supervision
- High attention to details and able to follow instructions clearly to achieve desired results
- Strong sense of ownership and responsibility & a track record of performance meeting targets and objectives
- Excellent at working and delivering against deadlines and the ability to work under pressure
- Demonstrated ability to effectively collaborate with many individuals & teams, at all levels of the organisation
- Ability to quickly and calmly react to changing organizational needs and deadlines, both internal and external
- ‘Can do’ positive attitude – eager to grow, learn and develop your skills.
- Passionate about the fashion, photography, or ecommerce industries
- Ability to work under pressure and to meet strict daily targets.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
Method of Application
Use the link(s) below to apply on company website.
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