Vacancies at Truworths

• An exciting opportunity has opened within our Head Office Internal Audit team. This role offers exposure to both local and international entities within the Truworths Group (South Africa & UK), and the chance to work with talented professionals in a supportive, growth-focused environment.
• This role suits individuals who value personal accountability and commitment to building excellence over time. Growth in this role comes from depth, reliability and sustained performance.

Key Responsibilities    

• For financial and operational processes: risk and control assessments, process design assessments and identifying opportunities for improvement.
• Conducting integrated audits and risk-based process audits.
• Control design testing, effectiveness testing and substantive testing including analytical review.
• Report writing.
• Audit follow-ups.

Qualifications and Experience    

• Relevant B-degree.
• Professional certification (i.e. CIA) would be advantageous.
• Minimum 5 years of Internal Audit experience.
• Experience in managing audit timelines and deliverables end-to-end.
• Business process exposure and performing end-to-end risk-based audits independently are critical.
• Experience in auditing the Finance Department or processes would be advantageous.
• Internal Audit experience and Retail experience would be advantageous. 

Competencies    

• Attention to detail is essential
• Excellent verbal and written communication skills
• Analytical thinking and sound problem-solving
• Influencing and persuading
• Sound computer skills  

Deadline:13th March,2026

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Job Description    

• At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business – both of which are key to keeping us at least one step ahead of the competition. Truworths is seeking an experienced Production Assistant. 

Key Responsibilities    

• Coordinated daily communication with CMT owners to ensure timely production updates and resolve operational issues.
• Monitored production schedules to align with Truworths delivery deadlines and quality standards.
• Assisted in tracking work-in-progress across multiple manufacturing units to prevent delays and bottlenecks.
• Assist in issuing and follow up of Tryout
• Followed up on approvals for pre-production samples and resolved queries promptly.
• Check accuracy of BOM to ensured correct trims, fabrics, and accessories were delivered to CMTs.
• Maintained accurate production records, including style numbers, order quantities, and completion dates.
• Immediate alert on any production delays or issues in the CMT
• They will act as a Liaison between the production Planning, QA, CMT owners, and internal departments for smooth workflow.
• Follow up on Pricing submission and Approval
• Accurate invoicing to be captured on a weekly basis and approval to submit to Finance
• Assisted in coordinating transport and logistics for finished goods from CMT units to the distribution center.
• Coordinated daily communication with CMT owners to ensure timely production updates and resolve operational issues.
• Monitored production schedules to align with Truworths delivery deadlines and quality standards.
• Assisted in tracking work-in-progress across multiple manufacturing units to prevent delays and bottlenecks.
• Assist in issuing and follow up of Tryout
• Followed up on approvals for pre-production samples and resolved queries promptly.
• Check accuracy of BOM to ensured correct trims, fabrics, and accessories were delivered to CMTs.
• Maintained accurate production records, including style numbers, order quantities, and completion dates.
• Immediate alert on any production delays or issues in the CMT
• They will act as a Liaison between the production Planning, QA, CMT owners, and internal departments for smooth workflow.
• Follow up on Pricing submission and Approval
• Accurate invoicing to be captured on a weekly basis and approval to submit to Finance
• Assisted in coordinating transport and logistics for finished goods from CMT units to the distribution center.

Qualifications and Experience  

•  2-5 years experience in a similar role
• Technical understanding of garment construction, patterns as well as marker making

Competencies    

• Attention to detail
• Excellent planning and prioritizing skills
• Good communication skills
• Ability to work under pressure
• Highly organised
• Work well within a team

Deadline:3rd March,2026

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• We are looking for a self-motivated individual with proven retail management experience and the ability to work within a high performing environment where consistency, expertise and long term contribution matter. This focused and experienced retail professional, must share our commitment to fashion, quality and customer service excellence and will assist in maximizing turnover and profits; controlling expenses within budget and improving the visual appeal and customer service of all stores based in his/her area. The incumbent will be responsible for managing and meeting KPI’s in 6-8 stores.

Key Responsibilities    

• We are looking for a proven retail management experience and the ability to work within a high performing environment where consistency, expertise and long term contribution matter. This focused and experienced retail professional, must share our commitment to fashion, quality and customer service excellence and will assist in maximizing turnover and profits; controlling expenses within budget and improving the visual appeal and customer service of all stores based in his/her area. The incumbent will be responsible for managing and meeting KPI’s in 6-8 stores.

Qualifications and Experience    

Qualification/s:

• Matric (a business related qualification will be an advantage)

Experience / Knowledge:

• Previous experience as an Area Manager of multiple stores

Competencies    

• Strong retail business acumen and trader mentality Target and turnover driven, whilst being security conscious Good administration, planning and time management skills Good interviewing and recruitment skills Excellent management and IR skills Strong leadership, training and coaching skills – able to motivate and inspire Energetic, self-motivated and resilient with a flair for fashion Excellent verbal and written communicate skills (computer literate) Knowledge of merchandising principles and fashion Customer centric 
• Value stability, routine and personal accountability

Deadline:27th February,2026

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Job Description    

•  We are looking for someone to lead, guide, develop, support and manage a team of Collectors, while ensuring that key performance requirements are achieved and delivered in line with operational requirements, processes and systems.

Key Responsibilities    

• Driving monthly, weekly and daily KPI’s to effectively manage performance levels.
• Ensure accurate capacity planning and scheduling of staff.
• Identify/evaluating development areas and implementing effective training to improve performance.
• Construct and apply action plans to improve performance by providing feedback and coaching to staff.
• Manage poor performance by applying Truworths poor performance process effectively and ensuring that appropriate actions are in place if benchmarks are not achieved.
• Identify through capacity planning, resources that are required and inform HR team to ensure that the relevant recruitment takes place in advance.
• Managing the daily work flow processes, ensure that all employees have an understanding of the KPI’s in place to effectively manage performance levels.
• Manage absenteeism and late coming across all teams & apply the IR disciplinary process for collectors when the appropriate.
• Analyse daily, weekly and monthly reports via dashboards and daily team collectometer and instil appropriate action plans where gaps are identified.
• Responsible for call monitoring ans ensure that feedback is given to your team.
• You will be required to work night shift on a rotational basis as per the Supervisor late shift roster.
• Create and drive motivation through fun activities/themes and actively participates in ACE.

Qualifications and Experience    

• Matric Experience
• Previous call centre collections supervisory experience (minimum of 3 years) essential
• Desirable to have experience and knowledge of Vision Plus

Competencies    

Essential Competencies:

• PC literacy (Word, Excel, Outlook

Behavioural:

• Exceptional verbal and written communication skills
• Strong people skills
• Pro-active and energetic
• Highly service orientated and results driven
• Must be able to multitask and make decisions
• Organised and methodical

Deadline:5th March,2026

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Job Description    

•  We are looking for someone to lead, guide, develop, support and manage a team of Collectors, while ensuring that key performance requirements are achieved and delivered in line with operational requirements, processes and systems.

Key Responsibilities    

• Driving monthly, weekly and daily KPI’s to effectively manage performance levels.
• Ensure accurate capacity planning and scheduling of staff.
• Identify/evaluating development areas and implementing effective training to improve performance.
• Construct and apply action plans to improve performance by providing feedback and coaching to staff.
• Manage poor performance by applying Truworths poor performance process effectively and ensuring that appropriate actions are in place if benchmarks are not achieved.
• Identify through capacity planning, resources that are required and inform HR team to ensure that the relevant recruitment takes place in advance.
• Managing the daily work flow processes, ensure that all employees have an understanding of the KPI’s in place to effectively manage performance levels.
• Manage absenteeism and late coming across all teams & apply the IR disciplinary process for collectors when the appropriate.
• Analyse daily, weekly and monthly reports via dashboards and daily team collectometer and instil appropriate action plans where gaps are identified.
• Responsible for call monitoring ans ensure that feedback is given to your team.
• You will be required to work night shift on a rotational basis as per the Supervisor late shift roster.
• Create and drive motivation through fun activities/themes and actively participates in ACE.

Qualifications and Experience    

• Matric Experience
• Previous call centre collections supervisory experience (minimum of 3 years) essential
• Desirable to have experience and knowledge of Vision Plus

Competencies    

Essential Competencies:

• PC literacy (Word, Excel, Outlook

Behavioural:

• Exceptional verbal and written communication skills
• Strong people skills
• Pro-active and energetic
• Highly service orientated and results driven
• Must be able to multitask and make decisions
• Organised and methodical

Deadline:2nd March,2026

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Job Description    

• An opportunity is available for an In- House Fit Model at our Head Office in Cape Town. As an In- House Fit Model, you will be working with the Quality Assurance Department. The successful candidate will be required to attend fitting sessions of sample garments.
• In order to be considered for this role, please measure yourself accurately prior to contacting us and/or applying for this specific role. Candidates will be considered solely on the basis of body measurements, rather than appearance. Should you not meet the prescribed size and measurements, then your application will not be processed.

Key Responsibilities    
To qualify for this role you need to be a size 10/34/small with the following measurements:

• Height: 165 – 170cm
• Bust: 89cm
• Waist: 70 - 72cm
• Lower Hip: 99 - 100cm (20 cm below waist)

Qualifications and Experience    

• Computer literate

Competencies    

• Well groomed
• Equipped with excellent communication skills and the confidence to give feedback of your impressions of garment fits and styling
• Possess ability to juggle appointments and tasks as well as work to deadlines in a demanding environment
• An enthusiastic team player

Deadline:15th March,2026

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Job Description    

• We have a job opportunity that has become available for a Quality Auditor based in Durban. We are looking for an energetic, hard-working team player who loves to learn and be challenged to join our dynamic team.

Key Responsibilities    

• Quality auditing of goods at suppliers and processing houses
• Liaison with supplier and Garment Technologists on quality issues
• AQL reports completion to Truworths high standards
• Monitoring of quality issues arising at the supplier and mentoring for improvement.
• Data capturing all audits
• Able to manage workload and appointments

Qualifications and Experience    

• Clothing manufacturing experience in a factory environment
• Minimum of 3-5 years quality auditing experience
• Code 8 Drivers license

Competencies    

• Strong communicator with good interpersonal skills
• Effectively communicates all quality problems by appropriate reporting and photographic means
• Able to deal with conflict situations when they arise
• High attention to detail ? High energy and drive
• AQL knowledge
• IT competence Basic Microsoft office skills including Outlook, Excel Word
• Service orientated & results driven 
• Ability to work independently 
• Ability provide feedback

Deadline:4th March,2026

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Job Description    

• We are looking for a person to look after and manage the day-to-day activities around the Groups fixed assets for Truworths. This person should be a self-starter, able to work methodically with excellent attention to detail. They must be able to work towards monthly deadlines.

Key Responsibilities    

KEY RESPONSIBILITIES
Fixed Assets:

• Maintaining the depreciation and tax asset registers for all countries
• Addition of new capex items to the asset registers
• Liaising with the Truworths Contracts departments on all store Capex spend
• Preparation of the monthly reconciliation of the asset registers to the general ledger (Both in the local currency and ZAR translated)
• Reporting on Capex spend per project
• Assist in the review of the useful life of assets
• Month end close processes
• Assist auditors in all assets related queries

Other:

• Prepare fixed asset-related notes for Group AFS and all statutory AFS
• Assist auditors with all assets related AFS queries
• Complete Stats SA and SARB Stat Returns
• Capturing of banking details
• Process expense journals as required
• Process insurance invoices on iProc
• Assist with information required for annual insurance renewal

Qualifications and Experience    

QUALIFICATIONS

• BCom or equivalent

EXPERIENCE / KNOWLEDGE

• Minimum of two/three years working experience. Preferably the experience will include Fixed Assets.
• Experience with Oracle Fixed Assets and General Ledger modules (Or a similar package) would be beneficial.

Competencies    

TECHNICAL
Essential Competencies

• Good Excel knowledge
• Understanding of fixed assets and the requirements to manage and report on assets
• Strong financial accounting skills

Advantageous Competencies:

• Experience with Oracle Fixed Assets

BEHAVIOURAL (eg)

• Excellent communication skills
• Team Orientation
• Self-Starter
• Ability to deliver a high standard of work under pressure
• Highly self-motivated and driven.
• Attention to detail

Deadline:28th GFebruary,2026

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• The ideal candidate will be required to take ownership and accountability for the strategic management of dialer activities, as well as constantly and passionately pursue initiatives, processes and solutions which will further enhance and optimize the call centre environment. The ideal candidate will also manage a team of dialer administrators and form part of the Credit Risk and Analytics team.

In addition, the successful individual will be required to:

• Enable the optimal use of the Hosted Contact Centre (HCC) technology and dialer related sourcing;
• Manage the HCC to enable effective execution of the credit risk driven collection strategies;
• Monitor the performance of outbound collection and telemarketing strategies deployed, and on an ongoing basis, execute challenger strategies with associated processes and procedures;
• Optimise customer contact effectiveness, while maintaining inbound and outbound targets and service level achievements;
• Develop and implement information dashboards to support the monitoring of operational performance;
• Produce and analyse dashboards and reports, identifying trends and communicating findings to the management team
• Create daily outbound calling campaigns based on departmental collections and telemarketing strategies to optimise collection and “sales” performance;
• Continuously monitor all call centre inbound volumes and outbound campaigns, which are necessary to meet departmental targets;
• Communicate department results in scheduled dashboards and reports distributed on a regular basis to management team and provide recommendations based on analysis performed;
• At the campaign level, provide daily analysis of inbound and outbound performance and service level reports;
• Assist all Operations Managers with resource planning for their respective areas to ensure that efficiency targets are met;
• Demonstrate a strong understanding of dialler metrics and functionality by producing ad hoc reports for further statistical analysis and communicate findings and/or recommendations to the leadership team;
• Communicate effectively with all levels of management and those responsible for dialler maintenance, specifically concerning technical issues and system performance concerns;
• Leverage dialler reports and collections call data to better analyse calling strategies, as well as identify concerns and recommend improvements to outbound dialling strategies
• Proactively partner with all Call Centre Management and the Credit Risk Team to identify new calling and treatment strategies;
• Demonstrate a strong understanding of inbound/outbound goals and reporting as it relates to the dialler and ACD phone system;
• Liaise with third parties/dialler providers to maximise the understanding of dialler functionality and identify potential strategy enhancements;
• Deliver technical assistance to agents by troubleshooting system issues and providing ongoing maintenance updates
• Coordinate all MIS activities;
• Work closely with process owners and coordinate the analysis, design, development and implementation of new operational reports, while tracking usability and fine tuning, as appropriate.

Qualifications and Experience    

• Qualification/s: Grade 12 Relevant tertiary qualification advantageous Experience / Knowledge: 5 to 7 years working experience within call centre environment, of which 2 to 3 years should be proven experience with managing operating dialler systems in an inbound and outbound environment Extensive functional knowledge of outbound dialling systems and preferably Presence and Tableau Desktop technology Operational experience with account segmentation, behavioural risk scoring and calling strategies; proven experience in driving performance through enhancements to dialler processes and strategies

Competencies    

• Strong analytical skills and the ability to demonstrate conceptual thinking;
• Strong communication and presentation skills

Deadline:7th March,2026

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• This is an amazing opportunity for a self-motivated individual with proven retail experience and the ability to work within a high performing environment where consistency, expertise and long-term contribution matter. This is an opportunity for someone with experience of working in a photographic studio and is looking for an opportunity to work closely with the product as well as the studio team.

Key Responsibilities    

• Retouching and deep etching images for e-commerce
• Retouching images for monthly social media marketing campaigns
• Retouching images for seasonal marketing campaigns
• Work closely with the stylist and photographers to deliver all online brand imagery that accurately depict the clothing and accessories
• Ensure consistency and color accuracy of images
• To ensure all our creative output is of the highest standards and targets are achieved

Qualifications and Experience    
Qualification/s:

• Grade 12 Experience / Knowledge: 1 to 2 years’ experience in a relevant field

Technical:

Essential Competencies:

• Proficiency in Adobe Photoshop, Bridge and Lightroom and Microsoft Office

Advantageous Competencies:

• Photographic knowledge would be advantageous

Behavioural:

• Team player
• Problem solving ability
• An interest and experience in the fashion industry
• Good communication skills
• Positive and enthusiastic approach
• Good time management
• Ability to work quickly and independently

Deadline:12th March,2026