Fresh Openings at TFG (The Foschini Group)

Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description
 Key Responsibilities: 

• Provide ongoing feedback to the Store Manager regarding sales floor improvements. 
• Ensure all customers are greeted and offered assistance promptly; staff should remain available and attentive. 
• Monitor individual sales staff performance and report underperformance with suggested solutions to management. 
• Maintain a high level of product knowledge within all allocated departments. 
• Ensure timely entry of customer orders into the order book. 
• Oversee shelf stocking; communicate stock shortages to the Store Manager for reordering. 
• Continuously monitor stock levels and replenish as needed throughout the day. 
• Ensure all items are accurately priced, labelled, and shelf-talkers are correctly placed, report discrepancies. 
• Immediately report and remove damaged stock from the floor, ensuring proper documentation is completed. 
• Maintain attractive and updated merchandising displays across all store areas. 

Qualifications and Experience: 

• Grade 11 
• Minimum 2–3 years of retail experience, with at least 1 year in a supervisory 
• Proven track record in customer service and sales performance 
• Experience in stock control, merchandising, and staff supervision 

Skills: 

• Excellent peoples’ skills 
• Strong communication skills 
• Strong administrative skills 
• Positive Attitude 
• Merchandising experience 
• Problem solving and analytical thinking 
   

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Job Description
Responsibilities:  

• Implement in-store VM execution 
• Be in touch with latest Fashion Trends 
• Adhere to housing and trend guidelines 
• Manage the visual elements and ensure world-class standards 
• Plan and prioritize visual activities 
• Implement adequate control systems to manage VM standards 
• Deliver a great Customer Brand Experience 
• Manage Assets & Expenses 

Qualifications: 

• A Matric Certificate. 
• Visual merchandise experience (essential) 
• Retail experience 

Skills: 

• Excellent communication skills 
• Your ability to persuade and influence 
• Sound business acumen 
• Passion to be a part of a leading fashion brand 

Competencies and behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description

• Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
• We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:  

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking

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Job Description

• The Talent Acquisition Consultant II is responsible for managing the complete recruitment cycle, including sourcing, screening, interviewing, and placing candidates. 
• They ensure a superior candidate experience and oversee the offer process. 
• Additionally, they contribute to acquisition projects and initiatives, build and maintain relationships with stakeholders and hiring managers, and take on more complex recruitment assignments.

Responsibilities

• Manage the complete recruitment cycle. Proactively identify and research potential candidates. Utilize creative sourcing channels. Ensure a superior candidate experience. 
• Oversee and negotiate the offer process. 
• Contribute to acquisition projects and initiatives. 
• Build and maintain relationships with stakeholders. 
• Develop high-calibre talent pools. 
• Handle more complex recruitment assignments.

Qualifications

• Related HR Diploma, Degree or Postgrad professional qualification 
• 5+ years relevant Talent Acquisition experience
• Experience in delivery of the full recruitment process 
• Proficiency in sourcing, screening, interviewing, and placing candidates
• Strong stakeholder relationship management

Behaviours

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - effectively works with others to achieve shared goals
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Instills Trust - inspires trust and gains the confidence of others by displaying honesty and integrity
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness and quality of various work processes
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving and support business growth
   

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Job Description
Key responsibilities:

• Learn new system, application and products to transfer knowledge to store employees
• As part of self-learning, you will be required to complete the prescribed courses available on TFG’s Learning platform
• Drive and support change at the individual level  
• Provide on the ground support and on the job learning, encouraging effective dialogue among employees and assist in breaking down possible communication barriers
• Show stores where to find learning material and assist with trouble shooting
• Escalate any questions, queries or concerns
• Foster close relationships with store employees and field leadership teams by sharing key information affecting stores e.g. system changes.

Qualifications and Experience:

• Must hold a retail-related degree or diploma (original certificate required)  
• Must be in possession of an original Matric certificate
• Be unemployed
• Must be between the ages of 20 and 27  
• South African Citizenship
• Devote 12 months to the exciting Internship programme with TFG.
• Ready to work retail hours
• Able to travel between stores from time to time

Skills:

• Upbeat attitude and a love for the retail industry
• Proficiency with computers
• Strong communication abilities to facilitate learning and test for understanding
• Natural leadership skills
• Demonstrates a strong work ethic
• Passionate about providing outstanding customer service
• Strong interest in exploring and understanding retail technology systems.
• Passion for identifying and solving challenges related to retail technology systems

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Commercial Thinking - Leverage’s market and business insights in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Leading Others - Inspires and guides others to achieve collective goals
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Presenting & Communication - Articulates ideas clearly to different audiences

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Job Description

• The Buyer III is responsible for driving the selection and sourcing of trend-driven Tech that align with brand strategy and customer expectations. This role oversees market analysis, supplier negotiations, and product assortment planning to maximize sales and profitability. With a strategic mindset and strong leadership skills, the Buyer III also mentors junior team members and collaborates closely with key stakeholders to ensure a competitive and compelling product offering.

Key Responsibilities:

• Procure and range build appropriate ranges aligned to the strategy with special attention to all trading opportunities. 
• Assess complex situations and implement workable solutions. 
• Have a high degree of organisation and prioritization skills 
• Successfully source and procure a balanced range of merchandise in line with company strategy. 
• Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives. 
• Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies. 
• Negotiate effectively to deliver Financial business KPI’S 
• Build and maintain good relationships with employees, suppliers, and key functions in the business. 
• Contribute to growth /profit through innovative ideas 
• Availability to go on buying trips (local and international) 
• Understanding and delivering a clear product strategy aligned with specific store brand strategy  
• Think in terms of the "big picture" as well as consider specifics and detail. 
• Drive product efficiencies and key measures    
• Assess complex situations and implement workable solutions. 
• Communicate effectively at all levels. 
• Team player and be able to foster collaboration across buying, planning, marketing and online departments
• Deal negotiation,  product procurement & product launches to be planned  in line with promotional calendar. 

Qualifications and Experience:

• Diploma, Graduate Degree, or Post Graduate Degree 
• Have experience as a Buyer (5+ years essential) 
• Integral understanding of the clothing retail Cycle and Buying Process 
• A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable). 

Skills: 

• Excellent planning, organisational and interpersonal skills. 
• Uncompromising negotiation skills 
• Good analytical skills 
• Have a solid understanding of Quick Response model
• Excellent Time management skills 
• Good communication skills
• Good judgement and problem-solving skills

Behaviours: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
• Collaborates - effectively works with others to achieve shared goals
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

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Job Description
Key Responsibilities:

Strategy Development and Execution 

• Develop and execute seasonal product strategies in line with the company strategy 
• Work closely with the Planning Manager to develop cohesive action plans to execute the brand strategy 
• Evaluate strategic progress and pivot where necessary to achieve strategic objectives
• identify Key Macro and micro economic trends that will impact on the implementation of the buying strategy and plan accordingly. 

Product Development 

• Own and manage the product development cycle from range conceptualisation to design, pre-production sample approvals and bulk production approvals.
• Manage the range architecture and price tiering of seasonal ranges ensuring a credible and balanced assortment is on offer across store grids and online channels. 
• Ensure relevant global trends are well represented in the range and aligned to customer preferences
• Ensure Authentic product execution in line with the brand ethos
• Deliver a clear value proposition in support of the brand positioning. 
• Sign off product strategy at various review stages in the product development process

KPI and Trade Management 

• Display a clear understanding of the business against weekly, monthly and seasonal sales performance to plan.
• Drive key action plans based on current performance to maximise sales, improve sales margin and minimize markdown.
• Drive an In-Season trade mentality in your buying team that displays agility and quick decision making to shift the outcome of sales.
• Manage key performance indicators including Sales, Sales Margin, Clearance and Stock Management

Cross Functional Collaboration and Communication 

• Maintain a collaborative relationship with the planning, e- commerce, marketing and store operations teams to ensure cohesive execution of product strategies
• Provide guidance and support to the marketing team on product launches, promotions and product initiatives 

Supplier Management 

• Forge strategic partnerships with key suppliers by aligning supply base to the business strategy 
• Evaluate and manage supplier performance on a regular basis and identify potential risks within the supplier loading.
• Negotiate with suppliers to achieve margin targets and improve lead time efficiency 
• Maintain strong relationships with existing vendors and explore opportunities for new partnerships
• Ensure Suppliers are compliant with the Group’s Social and Ethical requirements and contribute towards the brand’s sustainability strategy 

Team Leadership and Talent Management 

• Ensure that assigned team is effectively resourced, directed, motivated and developed to enable team members to reach their full potential.
• Drive and develop the performance of the team with a view to optimise delivery and achievement of objectives whilst effectively managing performance issues or concerns
• Ensure learning and development opportunities are available to the team. 
• Cultivate a culture of high performance, accountability and continuous improvement within the team to optimise sales and deliver KPI’s.
• Mentor, Coach and develop the team to support their career development 
• Manage various functions within the buying department including buying, design and quality assurance and ensuring alignment across these functions.

Critical Path and Lead Time Management

• Ensure buying critical path aligns to the merchandise cycle to deliver the on time launch of product.
• Evaluate buying process efficiency and evolve process accordingly to support faster and more accurate decision making 
• Constantly identify opportunities to reduce lead times

Project Management 

• Participate and align business projects to group strategic projects
• Implement and evolve key retail projects such as 3D, Sustainability and Quick Response 

Market Analysis 

• Conduct regular store and market visits to understand the competitor landscape and identify new opportunities for growth

Qualifications and Experience:

• A relevant tertiary qualification
• Minimum 3 years working experience at a management level, incl. people / team management
• Minimum 10 years relevant buying / merchandise experience is essential

Skills: 

• Proven track record in building and maintaining strategic supplier relationships
• Proven track record and ability to drive a merchandise strategy by demonstrating innovative and creative thinking
• Ability to persuade and influence both internal and external stakeholders
• Ability to work well under pressure and deliver to aggressive deadlines, incl. problem solving
• Exceptional analytical ability to effectively evaluate and drive functional KPIs, incl. sales growth, PIS, CSOH, input- and maintained margins, stock turn, clearance
• Strong written and verbal communication at all levels of organisation
• Proven leadership and People management ability

Behaviours: 

• Applies market and business insights in order to drive organisational objectives 
• Forms, develops and leads a group of individuals toward the achievement of a common team objective
• Creates an environment that fosters and nurtures a culture of creativity which drives success
• Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
• Develops plans and prioritises initiatives that align to the organisational goals and objectives 
• Understands and navigates dynamics created by processes, systems, and people
• Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Interprets and simplifies complex and contradictory information when resolving organisational problems
   

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Be in touch with the latest mobile/ technology 
• Manage assets 
• Deliver and maintain a great customer brand experience 
• Grow cellular sales turnover 
• Drive high operational standards 
• Implement visual display principles 
• Ensure effective administration management (process) 

Qualifications: 

• A Grade 12 qualification 
• Retail cellular experience (essential) 

Skills:  

• Knowledge of a variety of mobile products 
• Ability to work flexible hours in the ever-changing retail environment 
• A customer-centric attitude and approach 
• A passion for excellent Customer services and sales environment  
• Be computer literate 
• Have a preference to with work admin 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking