Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa's favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits - including hiking, camping, trail running, mountain biking, snow sports, travel and more - Cape Union Mart is an essential first step in every adve...
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Job Description
Key Responsibilities
- Exceed customer expectations by practicing customer selling techniques.
- Ensure individual targets are met consistently.
- Ability to maximize and drive sales by identifying opportunities to increase turnover.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all out going stock/ items/ scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Adhere to stock loss controls in store.
- Attend to all customer stock queries and ensure that they dealt with and resolved.
- Maintain housekeeping
- Office Visual Merchandising communication to optimize sales.
- Implement window campaigns align with the company's brand standards and marketing objectives.
- Implement seasonal and promotional displays timeously.
- Ensure all visual merchandising elements, including window displays, in-store displays, and signage, are current, clean, and well-maintained.
- Execute Visual Merchandising instructions from the Head Office team to ensure that the brand strategy is maintained.
Behavioural Requirements
- A passion for retail and a commitment to delivering exceptional customer experiences
- Well-spoken with effective communication skills.
- Ability to work independently and use initiative.
- Resilient and tenacious in a fast-paced and ever-changing environment.
- Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure.
- Ability to build and maintain relationships with all levels of the organization.
- Methodical, detail-orientated, and accurate.
- Strong creative thinker with the ability to translate ideas into functioning displays.
- Trustworthy and honest.
- Time management.
- Solution driven.
Minimum Requirement
Essential:
- Matric or Equivalent.
- 12 months retail experience.
Advantageous:
- 1-year visual merchandising in-store experience.
- Microsoft Computer Proficiency.
- Knowledge of current fashion trends/outdoor lifestyle (depending on the brand applying for).
Special conditions of employment:
- Clear Credit and Criminal record.
- Willing and able to work retail hours.
- Willing and able to assist with new store openings in the area.
- South African citizen
go to method of application »
Job Description
Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Stock loss control and prevention
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Minimum requirements:
- 2 years of Supervisory experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Behavioural requirements:
- Inspirational leadership and passion
- Taking ownership
- Building and maintaining relationships
- Innovation and change management
- Thinking adaptability
- Taking ownership
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
- We are looking for a detail‑oriented and technically capable Business Intelligence Support Analyst to join our Business Intelligence team. In this role, you will act as a key liaison between the BI team and business stakeholders, ensuring reporting solutions, data pipelines, and dashboards are accurate, reliable, and easy to use.
- You will investigate data issues, support end users, and continuously improve how the organisation accesses and understands its data.
Key Responsibilities
- Provide first‑ and second‑line support for RI, Retail Home and reporting platforms, diagnosing and resolving data or access issues promptly
- Monitor and maintain data pipelines, ETL processes, and scheduled reports to ensure ongoing accuracy and availability
- Work closely with business stakeholders to understand reporting needs and translate requirements into clear BI specifications
- Perform root‑cause analysis on data discrepancies and escalate complex issues where appropriate
- Assist in building, testing, and deploying new reports and dashboards during BI development sprints
- Create and maintain documentation, including user guides, data dictionaries, and support runbooks
- Deliver user training and onboarding for BI tools such as RI, Retail Home, and Power BI
- Manage user access, permissions, and governance across BI platforms in line with data security policies
Essential Skills & Competencies
- Intermediate SQL skills and experience querying relational databases
- Experience with BI tools such as Power BI, Tableau, or Looker
- Understanding of data warehousing concepts
- Knowledge of ETL processes and data pipelines
- Strong analytical and problem‑solving skills
- Excellent stakeholder communication and collaboration abilities
- Proficiency in Excel or Google Sheets
- High attention to data quality and detail
Advantageous
- Python or R for data analysis
- Experience with cloud platforms (Azure, AWS, or GCP)
- Familiarity with dbt or similar data modelling tools
- ITIL or service desk experience
- Agile/Scrum working experience
- BI certifications (e.g. Microsoft, Tableau)
- Knowledge of data governance practices
Experience & Qualifications
- 2+ years’ experience in a BI, data, or analytics support role
- Degree in Computer Science, Information Systems, Mathematics, or a related field (or equivalent practical experience)
- Proven experience writing complex SQL queries
- Ability to manage multiple support tickets or requests in a deadline‑driven environment
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
go to method of application »
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
go to method of application »
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
go to method of application »
Job Description
Key Responsibilities
- Exceed customer expectations by practicing customer selling techniques.
- Ensure individual targets are met consistently.
- Ability to maximize and drive sales by identifying opportunities to increase turnover.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all out going stock/ items/ scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Adhere to stock loss controls in store.
- Attend to all customer stock queries and ensure that they dealt with and resolved.
- Maintain housekeeping
- Office Visual Merchandising communication to optimize sales.
- Implement window campaigns align with the company's brand standards and marketing objectives.
- Implement seasonal and promotional displays timeously.
- Ensure all visual merchandising elements, including window displays, in-store displays, and signage, are current, clean, and well-maintained.
- Execute Visual Merchandising instructions from the Head Office team to ensure that the brand strategy is maintained.
Behavioural Requirements
- A passion for retail and a commitment to delivering exceptional customer experiences
- Well-spoken with effective communication skills.
- Ability to work independently and use initiative.
- Resilient and tenacious in a fast-paced and ever-changing environment.
- Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure.
- Ability to build and maintain relationships with all levels of the organization.
- Methodical, detail-orientated, and accurate.
- Strong creative thinker with the ability to translate ideas into functioning displays.
- Trustworthy and honest.
- Time management.
- Solution driven.
Minimum Requirement
Essential:
- Matric or Equivalent.
- 12 months retail experience.
Advantageous:
- 1-year visual merchandising in-store experience.
- Microsoft Computer Proficiency.
- Knowledge of current fashion trends/outdoor lifestyle (depending on the brand applying for).
Special conditions of employment:
- Clear Credit and Criminal record.
- Willing and able to work retail hours.
- Willing and able to assist with new store openings in the area.
- South African citizen
Method of Application
Use the link(s) below to apply on company website.
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Gmail
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