Fresh Jobs at Clicks Group

Introduction

• Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job Objectives:

• High standards of customer service and care
• Efficient stock control and administration, including repacking of medicine
• Efficient dispensary administration
• Accurate compounding
• Provision of general health advice
• High standards of housekeeping and merchandise display
• Ad hoc requirements as per operational requirements

Minimum requirements

 Qualifications and Experience:

• Matric with Maths (Essential)
• Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

• Product knowledge (Health isle and OTC)
• SAPC and relevant legal knowledge
• Customer service orientated
• Team Player
• Integrity
• Ethical working practice and compliance
• Accuracy and attention to detail
• Basic calculations
• IT Business Operating Systems
• MS Office

Competencies:

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Relating and Networking
• Planning and Organising

Closing Date: 29/10/2020

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Job Purpose:

Successfully complete a National Certificate: Pharmacy Assistance Learnership Programme (Learner Basic Pharmacist Assistant) and a Further Education and Training Certificate: Pharmacist Assistance (Learner Post Basic Pharmacist Assistant) through the accredited Pharmacy Healthcare Academy A structured learning programme that consists of a theoretical and practical component and that leads to a qualification that is registered on the National Qualification Framework (NQF)

Job Objectives:

• Successfully complete the Learnership Training Contracts at a registered Clicks Pharmacy and under an approved tutor
• Attend the required training interventions and successfully complete the competency assessments
• Submit a Portfolio of Evidence
• Provide support to the healthcare team in one of the Click's Pharmacies under the supervision of a registered Pharmacist and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC)

Skills:

• Customer service orientated
• Teamwork
• Integrity
• Accuracy and attention to detail
• Numeracy
• Literacy
• Computer Literacy

Competencies:

Essential:

• Working with People
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures

Desirable:

• Adhering to Principles and Values
• Relating and Networking
• Planning and Organising

Education:

• Essential requirement: completion of Grade 12 with a minimum of 50% in Mathematics (or 60% in Mathematical Literacy) and 50% in English

Closing Date: 29/10/2020

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Introduction

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Skills:

• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Competencies:

Essential:

• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations

Desirable:

• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Experience:

• Retail Pharmacy experience
• Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

Closing Date: 29/10/2020