Fresh Jobs at DigiOutsource

• As a Promotions Manager you’ll be working closely with the Retention Marketing Manager, the Promotions Manager is responsible for the creation, segmentation and execution of campaigns across a number of our key regulated markets. The role will also ensure that key supporting teams are supported with promotional campaigns and offering tailored to suit their requirements.
• All campaigns executed within the Promotions Team will be executed effectively through ensuring that the campaigns are commercially appropriate, have regional relevance, and are innovative and creative.

What you’ll be doing

As part of your role, your responsibilities will include:

• Responsible for the management of interventions in key markets providing feedback, coaching, training and development to the team in order to optimise performance of all team members and support departments.
• Responsible for the execution of global and regional campaigns for key supporting teams ensuring that the campaigns are tailored to suit their strategic objectives.
• Ensure that ad hoc and last-minute campaigns are executed flawlessly through the Quickfire teams.
• Continually seek out opportunities and implement tactics to maximise revenue and minimise churn within portfolio.
• Monitor changes ensuring a solid and commercial understanding of return on investment on all promotions and campaigns.
• Ensuring reporting templates are created and monitored that help provide clear evaluation of all promotions and campaigns and display their impact on the business.
• Ensure that User Experience is factored into account on all promotions and campaigns.
• Carry out competitor research and analysis to ensure that our promotions and campaigns are relevant and competitive.
• Keep abreast on the organisation's developing products and/or services.
• Work closely with all key stakeholders across the organisation to help maximise output and effectiveness.
• Understand brand and product proposition through all communication channels.
• Ensure the most effective use of resources and monitor productivity levels of all teams within the department.
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Advanced Diploma (NQF 7 or equivalent) with a focus on business management, marketing or advertising.
• Minimum of 4 years leadership experience
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Proven track record running global promotional/ product launches.                                                                               

Desirable skills you’ve got up your sleeve

• It would be great if you also have some of the following skills:
• In-depth knowledge of casino markets, including promotional tools, understanding of AB testing methodology & understanding of player behaviour.
• In-depth knowledge of social media platforms, used for organic promotional reach, audience creation and engagement.

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• As a Data Analyst you’ll be supporting the delivery of the Internal Audit function by harnessing the power of data analytics to gain governance, risk and control insights during audit engagements for us to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

• Collaborate with internal auditors and business stakeholders to understand audit objectives and translate them into effective data analysis procedures.
• Design and develop data analytics and trend analysis to highlight risk and control breakdowns that need to be addressed to improve the governance, risk and internal control environment
• Evaluate the design and effectiveness of business and internal audit processes and systems using data analytics and identify opportunities to optimize processes, improve efficiency, accuracy and data integrity
• Drive the implementation of a continuous auditing framework using data analytics to support the relevant internal audit projects
• Develop dashboards and incorporate visualisations to enhance reporting, focus assurance efforts and promote increased audit coverage
• Create working papers, data dictionaries and reports in support of the data analytics performed
• Ensure quality of execution and reporting of data analytics
• Assist in the development and implementation of frameworks, policies and procedures to guide data analytics objectives within Internal Audit
• Effectively convey complex data-driven insights and recommendations to non-technical stakeholders
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Tertiary education in Information Systems/Statistics/similar
• 4-6 years of data analytics as well as eCommerce experience
• Proficient in Microsoft SQL, Python and Alteryx (e.g. SSIS, SSRS)
• Working knowledge of auditing requirements and methodology
• Demonstrated ability to solve problems with critical analysis skills

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Strong analytical and critical thinking abilities.
• Understanding of data privacy, data integrity, and regulatory compliance concepts (e.g., SOX, GDPR)
• Proficiency in Business Intelligence tools such PowerBi
• Excellent communication skills, both written and verbal, to present findings to technical and non-technical audiences.
• Ability to manage multiple priorities in a dynamic, global environment.
• High ethical standards and professional integrity.

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• The purpose of the UX Team Lead role is to provide leadership and direction to the UX design team, ensuring the delivery of exceptional user-centric digital experiences across all platforms and products. The candidate should facilitate good design practices and remove blockers for the team, while also enabling a culture of continuous learning and self-improvement.

What you’ll be doing

Leadership & Management:

• Mentor, guide, and develop a team of UX designers.
• Mentor, guide, and develop graduates placed in the UX team.
• Oversee resource allocation, task delegation, and project timelines.
• Collaborate closely with product managers, developers, and business stakeholders.

Strategy & Vision:

• Define and drive UX strategies aligned with business goals.
• Keep abreast of UX trends, tools, and technologies, ensuring the team's methods are current.

Design Oversight:

• Review and provide feedback on design deliverables such as wireframes, prototypes, and user flows.
• Ensure design consistency and adherence to brand guidelines and design systems across products.
• Own quality and velocity of the design team’s output.

User Research:

• Advocate for and integrate user research into the design process.
• Interpret user feedback and analytics data to inform design decisions.

Stakeholder Collaboration:

• Communicate design decisions and rationales to stakeholders.
• Foster a culture of collaboration across departments.

Process Enhancement:

• Continuously refine and enhance design processes, tools, and standards.
• Implement design processes that align with the SDLC.
• Promote a culture of continuous learning and improvement within the team.
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• 2+ years of digital design experience in a corporate environment.2+ years in a leadership or managerial role.
• Proficiency in UX design tools like Figma, Sketch, Adobe XD, and prototyping tools.
• Strong understanding of user-centered design principles.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks.
• Demonstrates consistent behavior aligned to the Organizational Culture

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Bachelor's degree (or equivalent) in UX Design, Interaction Design, or a related field.
• 12 Months experience with iGaming products.
• Experience in conducting user research and usability testing.
• Understanding of the current business strategies.
• Experience working with cross functional teams.
• Experience building and implementing design systems.