Fresh Jobs at Discovery Limited

Job Purpose 

• The Discovery Bank R&D Team is looking to recruit an exceptional individual who will lead Discovery Bank data science related projects and be responsible for assessing and advising on the strategic use of data science to generate enhanced value for Discovery Bank customers, drive Discovery Bank products and achieve other strategic business objecives. We are looking for an intelligent, self-driven person who has a passion for using data science to drive innovation and solve challenging problems. This individual should enjoy finding opportunity though the creative use of data science in a complex environment and should have a desire to drive business and product strategy through data science.

 Areas of responsibility may include but not limited to 

Design and plan the approach for bringing a conceptual data science project and product to completion, including:

• Clearly articulating the business need and objective of the project
• Preparing the data and creatively considering alternative approaches to the data variables that will best meet the business objective
• Identifying and building the key models to optimally meet the objective
• Understand the business context and the value generated
• Identify the optimal solution, enhancements and recommendations based on clearly articulated reasoning
• Drive the project to implementation
• Ability to clearly define and implement the monitoring required to ensure continuous model performance
• Use a combination of strategic thinking, data science and business knowledge to drive products and identify business opportunities
• Demonstrate business value through the application of advanced machine learning techniques
• Demonstrate thought leadership in model design, implementation and monitoring, driving new learnings and techniques within the Discovery Group data science areas
• Create and maintain model pipelines for various use cases
• Drive the architectural requirements that allow for the implementation of models in a replicable fashion
• Drive the Discovery Bank data strategy and identify opportunities to enrich Discovery Bank data assets to generate enhanced business value
• Define and create key indices that generate value to the business and customers
• Present recommendations in a coherent and compelling way to a range of external and internal stakeholders, including Exco members
• Co-ordinate and manage interactions with other teams 

Personal Attributes and Skills 

• Strong coding ability in either Python or R
• Strong SQL ability
• Strong analytical and problem solving skills
• Ability to implement machine learning models within a business context
• Understanding of cash flows and various business profitability measures
• Ability to think creatively and pursue innovative, alternative approaches
• Ability to deal with complexity, ambiguity and constant change
• Keen interest in business dynamics and strategic challenges
• Sophisticated written and verbal communication skills
• High level of attention to detail
• Passion for personal development and growth, with a high learning potential
• Commitment to excellence and high quality delivery 

Education and Experience 

• Degree in actuarial science, statistics or data science. Other analytical degrees will be considered if accompanied by sufficient experience in data science
• Minimum 3 years’ data science experience
• A proven record of implementing machine learning models within the business

go to method of application »

Key Purpose

•  The main purpose of this role is the administration of all Discovery Invest products, including but not limited to payments and handling telephonic queries from policyholders, financial advisors and franchises.

Responsibilities

Administration of all Discovery Invest products

• Administer all Discovery Invest products with precision and adherence to business rules.
• Accurately and timeously process all Retirement Claims, ensuring compliance and quality standards.
• Maintain a low error rate with a continuous improvement mindset and a goal of zero errors.
• Handle telephonic queries and escalations from policyholders, financial advisors, and franchises with professionalism and empathy.
• Liaise with clients and franchises to obtain outstanding documentation and resolve issues efficiently.
• Foster strong relationships with financial advisors, internal teams, and external stakeholders to enhance collaboration and service delivery.
• Monitor and report on workload statistics to ensure daily targets are met (TWT – Today’s work Today).
• Ensure all activities align with standard operating procedures and business rules.
• Assist with testing and implementation of system updates and enhancements.
• Investigate and resolve tax-related errors with accuracy and attention to detail.

Education and Experience

• Matric
• University degree (advantageous) 

Required skills and qualifications

•  Retirement funds experience and tax directive application knowledge will be advantageous

go to method of application »

About the role

• As a Business Lead within the Finance and Commercial team at Vitality, you will be responsible for coordinating the various finance, commercial and project activities, partner relationships and project and analytical reporting within the finance and commercial team space.
• You will be responsible for understanding and creating the product vision, business case and product and finance specs on allocated initiatives as well as maximizing the value of the product and the work of the Development Team by managing the Product Backlog.
• Responsibilities include partner co-ordination on owned-product projects as well as integration of partners including onboarding of partners. You will also be responsible for partner, finance, campaign and product reporting setup and maintenance on allocated products.

Job Purpose

Outputs may include but are not limited to:

• Work with Product Management and business operations to understand and create the business case and product spec
• Work with solution team to understand solution and customer journey options
• Work with Operational Team for operational readiness
• Work with Marketing Team to create product marketing strategy
• Work closely with the Development Teams to drive product delivery:
• Act as the single decision maker giving direction to the team
• Prioritize and manage the Product Backlog
• Emerge Product Backlog Items (PBIs) together with the team
• Drive just-in-time PBI elaboration
• Elaborate product requirements into user stories and acceptance criteria
• Order the PBIs to best achieve product goals admissions
• Optimize the value of the work the Development Team performs
• Ensure that the Product Backlog is visible, transparent, and clear to all, and shows what the team will work on next
• Ensure the Development Team understands PBIs to the level needed
• Perform Backlog Refinement to prune and maintain the Product Backlog
• Ensure Definition of Ready (DoR) is met for all PBIs
• Drive Product Planning Workshops and Release Planning sessions
• Present product vision and goals for each release / sprint
• Present prioritized PBIs to the team in Sprint Planning
• Drive rapid product decision making
• Accept PBIs as per acceptance criteria and Definition of Done (DoD) in Sprint Reviews
• Take ownership and sign off on items developed and delivered within product portfolio.
• Approve business specifications and system’ user specifications
• Approve marketing content and UX / member journeys that they are in line with the strategic outcomes of the product
• Approve testing plans to ensure all scenarios are catered for when new features and products are introduced.
• Provide insights on the performance of products that own/manage against strategic objectives, targets and expected outcomes, and propose interventions where required to ensure that these are met.
• Maintain operational processes where required and drive systematic roll-out of automated solutions to replace any manual, error-prone processes

Education / Qualifications / Accreditations with Professional Body

• Business / Engineering degree 

Work Experience

• 2 – 4 years of strong analytical experience
• 1 – 3 years finance specific experience
• Ability to communicate effectively in multiple business areas (e.g. marketing, finance, operations, legal, systems, etc.)
• Strong relationship building skills
• Project management or coordination experience (advantageous)
• Product management / ownership / delivery experience (advantageous)
• Track record of working well across various departments in a large organization is preferable (advantageous)

Competencies

• Proactive and with curious mindset
• Hands on working style
• Eye for detail
• Strong interpersonal and influencing skills
• Ability to think strategically and translate strategy to action plans
• Excellent verbal and written communication skills
• Ability to deliver results
• People management skills

go to method of application »

Key Purpose

• Discovery is offering a great opportunity to join its fully serviced in-house digital marketing team. We are looking for a passionate, creative and hardworking digital advertising specialist that lives, eats and breathes targeted online campaigns and soaks up the latest in industry best practices and trends. The successful individual will be a digital advertising all-rounder with experience in search, programmatic and social channels. To ensure success as a digital advertising specialist, you should have in-depth knowledge of digital marketing techniques, excellent interpersonal skills, attention to detail, be able to lead a team, be creative and innovative and be able to work to strict deadlines and within allocated budget.

Areas of responsibility may include but not limited to:

• Execute effective digital marketing strategies across channels; make sure campaigns are optimised regularly for best results.
• Monitor campaign performance against target on a daily basis, ensuring the direct sales teams are receiving the required number of leads.
• Troubleshoot where campaigns are not performing against target and propose corrective actions.
• Monitor campaign budgets and ensure we stay within budget.
• Produce reports as required with key metrics and detailed analysis and insights.
• Present KPIs, recommendations and insights at manco meetings.
• Collaborate with brand, actuaries and other internal stakeholders to deliver on marketing objectives.
• Stay on top of digital advertising trends, skills, platform changes and best practices and implement new learnings where required.
• Train, manage and guide junior staff members.
• Maintain good relationships with external parties like Google and Meta account managers as well as any other providers we work with.

Competencies

• Experience in performance marketing.
• Experience in media buying.
• Experience in financial services. 
• Deep understanding of digital analytics and the ability to translate it into actions to meet ROI objectives.
• Ability to draft performance reports.
• Ability to present reports and findings to key stakeholders.
• Demonstrated understanding and use of Google Ads, Meta Ads, Microsoft Ads, DV360, LinkedIn, X, YouTube Ads, Facebook/Instagram Ads, TikTok Ads, etc.
• Strong communication skills for dealing with clients, internal teams and external stakeholders.
• Problem-solving skills to interrogate when campaigns are not performing and provide insights and suggestions.

Education and Experience

• Tertiary qualification (marketing/communication) required.
• Previous digital advertising experience required (5 years minimum).
• Financial services experience (advantages).
• Google Ads, Facebook Blueprint, Google Analytics certification (advantageous).