Fresh Jobs at Fidelity Services Group

Job Description
The COM will be responsible for all operational and managerial functions including the following:

• To conduct proactive training with all armed response and LSS officers in the area. (Change culture from Reactive to Proactive)
• Building relationships with the SAPS (Sector members, sector commanders, CPF members and station commanders)
• Attend CPF, crime & community meetings together with the Branch Manager.
• Record and analyse all crime in the area, identify crime trends and arrange and lead all proactive internal and joint special operations based on the crime trends.
• Equip all reaction and LSS officers with the skills to identify and address potential crime before it happens and by that reducing crime in the focused areas thus assisting to grow the client base

Essential Job Responsibilities:
Pro-active Strategy

• Develop and continuously revise a pro-active training strategy for the area (patrols, stand off points, joint operations, visibility drives….).
• Develop an understanding of the customer needs to drive strategy development. In conjunction with the Branch manager, identify area of high attrition (service, price & competitors), high crime and low reconnection areas. Arrange at least 1-2 operations in the identified areas per week. Identify any building sites in the area and ensure maximum visibility around these properties.
• Understanding of the competitive landscape as it relates to the pro-active model.
• Work with Branch Management team to investigate and consider area innovations (technology and processes) approaches to pro-active security.
• Develop a crime reduction strategy in area of responsibility. Identify crime trends. Plan and execute special operations (FADT and/or joint operations) to combat the crime trend identified
• Develop a measuring criteria and reports to show improvement in crime reduction and client growth related to the pro-active strategy.
• Quarterly area security risk assessment to be conducted based on the modus of operandi identified from all incidents (identify vulnerable areas within the areas and propose solutions / suggestions to the Branch Manager for further discussion with the community.

SAPS Involvement

• Develop a working relationship with all key persons within the SAPS environment (sector members, sector commanders, CPF, station commander)
• Be a key go-to-person by both operations and business to assist in solving crime incidents through SAPS contacts
• Attend all SAPS, crime and CPF meetings with the Branch Management team as far as possible
• Arranging and attending of all joint SAPS operations, visibility drives, roadblocks etc.

Customer Service 

• Assist in ensuring that all media channels (WhatsApp groups) are set up (via CMC).
• Ensure the process of acknowledging messages, despatching and feedback are adhered to.
• Compile and distribution a monthly report to all stakeholders on the pro-active measures taken and the success there of.
• Attend all serious crime incidents personally, and assist the client with any/all security needs.

Staff Training

• Work with training resources to ensure that specific proactive training is conducted with all reaction and LSS officers within the area (Ensure training is aligned to the pro-active approach)
• Continuous on the job training/evaluations are conducted with all staff – training to include: proactive meet & greets / open gates / stop & question / supervision of LSS guards / identification of possible weak spots (security breaches) / Mindset change of reaction officers from reactive to proactive / public space protection

Marketing Alignment

• Keep marketing and communications informed on developments within this portfolio (Generating and communicating PR material)
• Ensure all operations are recorded (report and photo’s) and sent to Branch Manager and marketing to arrange to be distributed to all clients.
• Understand and manage client perception identified through client perception surveys

General

• Assist Regional Operations Manager with general discipline in the area enforcing patrols, standoff points and SOP adherence.

Managing daily, weekly and monthly compliance and required operational duties:

• Manage all Response areas measuring service levels on response times maintaining response targets set out in are KPI.
• Compile reports, Preliminary reports for incidents and accidents for management.
• Manage and keep standard operating procedures to a high level, ensure that these policies are adhered to daily.
• Control budget and manage overtime and expenses.
• Manage and control all purchases.
• Manage all new employees as required in the recruitment process
• Manage and keep track of all disciplinary hearings.
• Co-ordinate admin staff to produce statistics on a daily, weekly and quarterly basis.
• Conduct performance appraisals and manage HR manage system.
• Check and control PSIRA registration/Competencies/training monthly.
• Control Fleet requirements, managing fuel, violations, vehicle repairs and services.
• Manage and control FAMS firearms requirements.
• Logistics Management (i.e. distribution and control of firearms, compiling and control of all reports and paperwork)
• Manage Payroll requirements daily and monthly (Time books, leave, OT and absenteeism)
• Manage and improve all processes and resources to ensure compliance with the corporate

Zero Harm philosophy

• Effectively manage incidents, including motor vehicle accidents to improve the Health and Safety of employees.
• Ensure that area response activities are carried out in such a manner to provide excellent customer service (attrition).
• Assisting Regional Manager with the implementation of systems.
• Running “special projects”
• Dealing with IR related manners and disciplinary enquiries.
• Monitoring/Coaching/Assisting of staff to continually better themselves (motivate staff).
• Managing performance goal targets, in line with Operational requirement and company strategy.
• Take direct and full responsibility for the Area.
• To be on call 24hours.
• Monitoring of BPSI clocking’s and drive discipline not having unmanaged clocking’s -103’s.
• Maintenance and managing of LSS sites.

Requirements:

• Matric
• Valid Drivers License
• PSIRA Registered Grade B
• Valid Firearm Competency (Handgun for business purposes)
• 3-5 years Management experience in the Security Industry

Deadline:20th November,2026

go to method of application »

Job Description

• The above position is vacant at Robertville, reporting to the Regional Manager. The overall purpose of this position is to manage several Operations Managers in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and  to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Minimum Requirements:

• Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
• Valid Driver’s License with own reliable transport is required.
• At least 10 years’ experience in the security industry.
• At least 5 years’ experience in the Operational Security Management structure.
• Working knowledge of the Firearm Act and Firearm competency.
• Staff management experience is required.
• Computer literacy with expert knowledge of the complete Microsoft package.
• No criminal record or any pending cases.
• Sound planning, administration, interpersonal communication and client liaison skills are required.
• Strong leadership and organisational skills, as well as good interpersonal and communication skills, are essential.
• Knowledge of ISO 9001:2008 Quality Management and its requirements.

Key Performance Areas: (not totally inclusive):

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Managing allocated areas to ensure that contractual requirements are met as stipulated by the client
• Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
• General management and supervision of security staff to ensure that required performance is met at all times
• Dealing with all required administration matters
• Liaising daily with management on various operational issues
• Liaising daily with Regional Management on various Operational matters
• Ensuring that all HR related queries are dealt with promptly
• Formulate disciplinary actions
• Ensuring the timeous submission of employment forms to the Regional Office.
• Submitting relevant weekly / monthly incident and general reports to Management
• Investigating incidents and reporting on such
• Must have sound knowledge of the ISO 9001:2008 Management System.

Other personality attributes:

• Assertiveness
• Initiative
• Strong leadership ability
• Presentable

Core Competencies:                                                            

• Analytical, Critical Thinking & Planning skills
• Leadership & Self Development
• Goal Setting & Organisational skills
• Driving & Managing change
• Driven for results
• Interpersonal skills
• Communication direction & skills
• Development of others
• Customer focus
• Teamwork

Deadline: 5th November,2026

go to method of application »

• Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Fluent in English and Afrikaans

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

go to method of application »

• We have vacant position for a Site Managers available in Thuthukani (near Standerton) Mpumalanga. 
• The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met (as per the SLA).  To ensure the posting of Security Officers and ensure that all operations are managed timeously and effectively. 

Minimum Requirements 

• Grade 12 (Matric) Certificate of equivalent.
• Must have a NQF5 in Security Management
• PSIRA Grade A registered and accredited, up to date. 
• No Criminal Record or any pending cases. 
• Valid driver’s license with own reliable transport. 
• Minimum 2 - 5 years’ Site Supervisory or Management experience. 
• Staff Management experience essential. 
• Computer literacy. 
• Clear Criminal Record. 
• Must be physically fit and in good health. 
• Must reside in the greater Thuthukani (near Standerton) area or willing to relocate on own cost.  

Key Performance Areas: (not totally inclusive): 

• Maintaining good relations between Fidelity Security Services and clients regarding security services rendered. 
• Daily feedback and liaison with Fidelity Security Services Management and Clients. 
• Compiling, distribution, and communication on daily, weekly, and monthly reports. 
• Compiling, distribution and communication on all Incident, Accident, and Investigation reports. 
• Obtaining statements of all investigations. 
• Ensuring the posting of Security Officers is done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement. 
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client. 
• Disciplined staff. Attend CCMA and Labour Court if and when required. 
• Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services. 
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals. 
• Auditing and verifying the access registers on a daily basis and generating exception reports. 

Core Competencies: 

• Good communication skills both verbal and written 
• Strong planning, organizational, and administrative skills are required. 
• Good interpersonal and client liaison skills are required. 
• Experience in investigation techniques and report writing. 
• Willing and able to work extended/flexi hours if and when required. 
• Ability to work under pressure and without supervision.  
• Analytical, Critical Thinking & Planning skills  

Deadline:2nd November,2026

go to method of application »

• The above position is vacant at our Worcester Branch. The overall purpose of this position is to load, balance, maintain, secure & attend to Client ATMs.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash In Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• At least 2 years’ experience in security industry or similar role (Advantages at FSG)
• Experience in Custodian work (loading of ATM’s) is an advantage
• Computer literate
• Valid Driver’s license is an advantage
• Able to work under pressure
• Physically fit

Job Specification:

• Loading of all ATMS on a daily basis
• Securing and accounting for all cash transactions on a daily basis
• Attend to all technical; faults on the ATM
• Balancing and accurate cash transaction handling
• Ensure all clients assets are secured at all times
• Ensure all key procedures are followed at all times
• Complaint in trans track scanning operations
• Client interactions and assistance

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Possess numeric skills
• Must be assertive
• Must be self- motivated
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel
• Alertness
• Self-development
• Communication skills
• Customer focus
• Team work
• Able to follow instructions accurately

Deadline:6th November,2026

go to method of application »

• The above position is vacant at our Parow Branch. The overall purpose of this position is to distribute and receive consignments.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification is advantageous
• At least 1 years’ experience in security industry or similar role
• Computer literate (compulsory)
• Possess excellent communication skills
• Must be able to work at night
•  Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Prepare for vault room duties
• Planning of the vault room schedules CIT
• Receiving and distributing of consignments to and from CIT teams
• Scanning of consignments
• Balancing of vault and locking up
• Sorting of consignments
• Documentation and administration duties
• Searching duties

Other Personality Attributes and Core Competencies:

• Accuracy
• Good interpersonal skills
• Organising and planning ability
• Quality assurance
• Willing to work overtime
• Customer focus
• Team Work
• Honest and reliable

Deadline:6th November,2026

go to method of application »

• The above position is vacant at our Worcester Branch. The overall purpose of this position is to collect and deliver clients’ money and provide proof of delivery and collection.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash in Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• At least 2 years’ experience in security industry or similar role (Advantages at FSG)
• Valid driver’s license is an advantage
• Able to work under pressure
• Physically fit 

Job Specification:

• Full responsibility for collecting and delivering clients’ money
• Receiving, sorting and distributing consignments
• Report all delays to the Operations Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventative action towards any suspicious activity

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel
• Alertness
• Energetic, injury free and in good health

Deadline:6th November,2026

go to method of application »

• The above position is vacant at our Worcester Branch. The overall purpose of this position is to transport Crewman and Custodians to collect and deliver clients’ money and provide proof of delivery and collection.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash in Transit (CIT) Certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Valid drivers license - code C1 (minimum) and a valid PDP
• At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
• Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Full responsibility and accountability for collecting and delivering clients’ money
• Report all delays to the Operations Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventive action towards any suspicious activity
• Conduct vehicle audit and complete checklist
• Drive vehicle responsibly and complete documentation of accidents/ incidents

Other Personality Attributes:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Must be self-motivated
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team Work

Deadline:6th November,2026

go to method of application »

• The above position is vacant at our Worcester Branch. The overall purpose of this position is to assist the Operations Manager within the Cash in Transit division and ensure that Cash in Transit (CIT) operations are conducted according to planned procedures and schedules.

Minimum Requirements:

• Clear Criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash In Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Computer literate (compulsory)
• At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
• CIT management/ supervisory experience is advantageous
• Valid driver’s license is advantageous
• Own transport is advantageous
• Able to work under pressure
• Prepared to work irregular hours
• Clear disciplinary record

Key Performance Areas (not totally inclusive):

• Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.  
• Assisting with daily operational requirements
• Ensure security and manage movement of CIT schedules during transit
• Driving of the CIT vehicle when needed (if applicable)
• Accident prevention and reporting
• Maintain contact with the controllers
• Carryout Security drills and maintain security awareness
• Take preventative actions towards any reported suspicious activity
• Liaise with clients and all staff - specifically Management
• Complete documentation and administration e.g. daily roster and reports to be submitted to management
• Report all delays to the Operation Manager immediately
• Risk Management and compliance

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Quality Assurance
• Planning and organising skills
• Alertness

Deadline:6th November,2026

go to method of application »

• The above position is vacant at our Parow Branch. The overall purpose of this position is to transport Crewman and Custodians to collect and deliver clients’ money and provide proof of delivery and collection.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash in Transit (CIT) Certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Valid drivers license - code C1 (minimum) and a valid PDP
• At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
• Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Full responsibility and accountability for collecting and delivering clients’ money
• Report all delays to the Operations Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventive action towards any suspicious activity
• Conduct vehicle audit and complete checklist
• Drive vehicle responsibly and complete documentation of accidents/ incidents

Other Personality Attributes:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Must be self-motivated
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team Work

Deadline:6th November,2026

go to method of application »

Job Description

• Overall purpose of the job: To complete Tracking devices installations to the highest quality and within the required timelines.

Duties & Responsibilities:

• Complete hardware installations to the highest quality and within the required timelines
• Repair, Maintain and Installation of Tracking Systems
• Offer product support onsite and remotely
• Dealing with technical and client queries
• Assist with technical evaluations and repairs
• Management of stock and tool of trade vehicle
• Providing comprehensive feedback to internal role player

Minimum qualifications and experience:

• Matric
• Driver’s license (code B),
• Trade test in motor electrical electronics or similar preferred,
• Auto-electricians qualification advantageous,
• At least 3 years’ experience in the fitment of vehicle tracking equipment

Attributes:

• Action orientated
• Good fault finding skills
• Attention to detail
• Problem Solving

Deadline:6th November,2026

go to method of application »

Job Description

• A vacancy exists for a BRANCH MANAGER stationed in the Vaal branch. The position will report to the Regional Manager.
• The overall purpose of this position is to manage the day-to-day operations and management of a large Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Key Performance Areas: (Not totally inclusive)

• Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, ISO, Client Portfolios, Contractual agreements, SLA’s etc.
• Management of Operations Mangers / Site Managers and Supervisors to ensure that all Client matters are dealt with promptly.
• Management of staff by applying the four major functions of a manager, planning, organizing, leading and controlling.
• Attending to daily / weekly /Monthly meetings with Clients as stipulated and when required.
• Attending daily / weekly, /monthly internal Management meetings as required.
• Quarterly appraisal of Operations and Administrative staff.
• Training and development of staff.
• Succession planning of staff.
• Assisting with the preparation of the annual budgets and ensuring that all managers maintain and adhere to set budgets
• Asset control.
• Fleet control.
• Firearm control.
• Responsible for staff, duty rosters and training
• Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
• Ensuring that all operations comply with the standards and procedures required by the quality management system
• Submission of monthly and quarterly reports as required by Management.
• Risk assessments on Client premises.
• Investigation reports.
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Ensuring that Security staff maintains required performance at all times.
• Dealing with all required administration matters.
• Liaising daily on various operational issues.

Qualifications, experience and other competencies required:

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 10 years’ experience in the security industry.
• Senior Security Management experience in managing a large security work force. 
• Working knowledge of ISO 9001:2008 Quality Management and its requirements.
• People management experience and skills.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Experience in Financial Management /Budgets.
• Experience in managing a fleet of vehicles.
• Assertive / Goal driven / Self motivator / passion for the business.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s Licence is required.
• No criminal record.
• Excellent track record.
• Firearm Competency.

Core Competencies:

• Strong planning skills
• Leadership skills
• Organisational skills
• Good interpersonal skills
• Communication skills
• Client liaison skills

Deadline:13th November,2026

go to method of application »

Job Description

• A vacancy exists for a OPERATIONS MANAGER stationed in the Vaal branch. The position will report to the Regional Manager.
• The overall purpose of this position is to manage the day-to-day operations and management of a large Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Key Performance Areas: (Not totally inclusive)

• Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, ISO, Client Portfolios, Contractual agreements, SLA’s etc.
• Management of Operations Mangers / Site Managers and Supervisors to ensure that all Client matters are dealt with promptly.
• Management of staff by applying the four major functions of a manager, planning, organizing, leading and controlling.
• Attending to daily / weekly /Monthly meetings with Clients as stipulated and when required.
• Attending daily / weekly, /monthly internal Management meetings as required.
• Quarterly appraisal of Operations and Administrative staff.
• Training and development of staff.
• Succession planning of staff.
• Assisting with the preparation of the annual budgets and ensuring that all managers maintain and adhere to set budgets
• Asset control.
• Fleet control.
• Firearm control.
• Responsible for staff, duty rosters and training
• Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
• Ensuring that all operations comply with the standards and procedures required by the quality management system
• Submission of monthly and quarterly reports as required by Management.
• Risk assessments on Client premises.
• Investigation reports.
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Ensuring that Security staff maintains required performance at all times.
• Dealing with all required administration matters.
• Liaising daily on various operational issues.

Qualifications, experience and other competencies required:

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 10 years’ experience in the security industry.
• Senior Security Management experience in managing a large security work force. 
• Working knowledge of ISO 9001:2008 Quality Management and its requirements.
• People management experience and skills.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Experience in Financial Management /Budgets.
• Experience in managing a fleet of vehicles.
• Assertive / Goal driven / Self motivator / passion for the business.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s Licence is required.
• No criminal record.
• Excellent track record.
• Firearm Competency.

Core Competencies:

• Strong planning skills
• Leadership skills
• Organisational skills
• Good interpersonal skills
• Communication skills
• Client liaison skills

go to method of application »

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• PSIRA registered (Grade C) 
• Proven ability to work under pressure and show attention to detail

QUALIFICATION & EXPERIENCE:

• Minimum Grade 12 or equivalent qualification
• Minimum 1 years experience as a Wireman
• Practical electrical/electronic knowledge advantageous

MAIN PURPOSE OF JOB:  

• To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.

DUTIES

• Assist technician with installations of alarm and security equipment
• Assist technician by removing old equipment from clients premises
• Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
• Inform technician of any shortfalls or limitations of the equipment and tools
• Inform technician of cabling required for an installation
• Assist technician with user functions and be able to do a handover
• Clean vehicles and premises after an installation

Deadline:27th November,2026

go to method of application »

Job Description

• Overall purpose of the job: Receive completed pick slips from relevant warehouse personnel. Data capture correct equipment on database for stock allocation on jobs. Receiving of stock. Filing of relevant pick slips after processing. Posting of stock receipts in ERP system. Updating of GRV register. Assist with stock take during month end, Adhoc duties as and when required 

Duties & Responsibilities:

• Ensure all picks slips are executed daily.
• Stock receipts processed daily.
• Ensure paperwork is filed according to the pick slip register.
• Stock reduction.
• Ensure to keep the warehouse admin area clean.
• Ensure all GRV documents are processed.

Minimum qualifications and experience:

• Matric / Grade 12
• Experience in a warehouse environment beneficial.
• Data Capturing
• Excel / Microsoft Office
• SAP – Will be an advantage

Attributes:

• Attention to detail
• Able to work under pressure
• Good people skills
• Able to work in a team
• Fast Learner
• Time management
• Accuracy

Deadline:2nd November,2026

go to method of application »

Purpose of the role:

• To coordinate and reconcile ATM transactions by ensuring accurate cash orders, daily balancing, issue resolution, and effective liaison between branches, clients, and the National Reconciliations Manager.

Key responsibilities:

• Communication of and follow up on instructions to allocated branches with regards to monthly cash orders, packing schedules and re-deposits
• Branch liaison and real-time issue resolution with regards to cash orders, transfers, packing schedules and ATM loads, etc.
• Daily monitoring, pulling from the system (I-Cash) and review of branch capturing.
• Intermediary between client and branch with regards to instructions, issues and normal day to day business
• Balancing on ATM devices on a daily basis.
• Working on a balancing sheet, providing accurate feedback.
• Working on claims received from the client.
• Dealing with CPC Activations (stained and burnt notes)
• Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.
• Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
• Provision of training from time to time, to branch supervisors/Recon Clerks on the Capitec ATM process.
• Other related activities as instructed by NR Manager
• Assisting with operational queries.

Requirements:

• A proven understanding of the reconciliation process
• Good MS Excel, Word and Outlook skills
• Able to coordinate and manage branch supervisors
• Good administrative skills and discipline
• Be able to manage effectively to work towards daily deadlines
• Good interpersonal skills to deal with positions ranging from branch tellers to client management.

Daily/monthly reporting:

• Daily ops report on float returns per branch – confirming receipt, float balance, cash order check, cash count, cash certificates and redeposits. Submitting daily all branch recons plus float certificates to Capitec.
• With each monthly cash order cycle, monitoring and daily reporting on cash order confirmations received from branches, highlighting issues and short received.
• Keeping a log of issues reported, including cash order issues, ATM technical issues etc.
• Reporting of shortage’s and surpluses on a daily basis.

Deadline:20th Noveber,2026

go to method of application »

• Collect on outstanding amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off

Minimum Requirements

• Matric
• Credit Management or Finance related qualification
• 2-3 Years Collections experience in a high volume consumer environment
• Strong knowledge of Microsoft Office & Excel
• Working knowledge of LSN and SAP
• Strong People & Communication skills

Job Specification

• Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
• Accurately record notes resulting from outbound calls to clients in the Listener system;
• Ensure that the minimum number of prescribed collection calls are achieved daily;
• Capture debit order resubmissions in the Listener system;
• Verify client information in the Listener system when making contact with clients;
• Convert clients from printed communication to electronic communication;
• Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
• Follow up on client payment commitments;
• Issue letters of demand & suspension to clients in accordance with the collection policy;
• Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
• Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
• Understand & communicate company policies, collection policies & service-specific information to clients;
• Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
• Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
• Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
• Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
• Communicate the outcome of the resolved query to customers (both internally & externally);
• Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
• Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
• Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
• Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
• Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
• Participate in various ad-hoc projects within the Credit Control Department;
• Ensure a high standard of housekeeping at all times.

Skills and behavioural competencies:

• Excellent verbal & written communication skills
• Excellent customer service skills
• Ability to work under pressure & with difficult customers
• Excellent telephone skills
• Computer literate – intermediate Excel skills requirement
• Accuracy & attention to detail essential
• Excellent reconciliation skills
• Attention to detail
• Interpersonal skills
• Consistency
• Resilient

Deadline:2nd November,2026

go to method of application »

Job Summary:

• The Credit Control Supervisor is responsible for leading and overseeing the credit control team to ensure efficient and effective collection of outstanding debts and manage the credit control process. The Credit Control Supervisor will work closely with internal departments and external stakeholders to resolve payment issues, minimize bad debts, and improve cash flow.

Key Responsibilities:

• Lead and manage a team of credit control officers to ensure targets and KPIs are met.
• Implement and maintain credit control policies and procedures.
• Monitor and analyse aged debt reports to identify outstanding accounts and take appropriate action.
• Review and assess credit applications to determine creditworthiness of customers.
• Negotiate payment plans with delinquent customers and escalate unresolved issues to management as necessary.
• Conduct regular reviews of credit limits and terms for existing customers.
• Investigate and resolve customer queries related to invoices and payments.
• Provide training and guidance to credit control team members on best practices and procedures.
• Prepare reports on debt collection activity and performance for management review.
• Liaise with sales, customer service, and other departments to resolve payment disputes and improve collection processes.

Qualifications and Skills:

• Bachelor’s degree in finance, Accounting, or related field.
• Proven experience in credit control or accounts receivable management.
• Previous supervisory or team leadership experience.
• Strong understanding of credit control processes and principles.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks effectively.
• Proficiency in Microsoft Excel and other accounting software.
• Attention to detail and high level of accuracy.
• Knowledge of relevant legislation and regulations related to credit control.
• Professional certification (e.g., CICM) is a plus.

Deadline:2nd November,2026

go to method of application »

• Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• PSIRA registered - Grade C

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Driver's license
• Own Vehicle

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

Deadline:6th November,2026

go to method of application »

Role purpose

• The Billing Manager leads the billing function for a subscriber-based business, ensuring accurate and timely billing, effective resolution of customer queries, and consistent adherence to company policies, contractual terms, and applicable requirements. The role oversees Billing Supervisors and their teams, drives service and operational performance, and works cross-functionally to improve the subscriber billing experience.

Key responsibilities.

Billing operations

• Oversee end-to-end billing operations, including account setup, recurring and usage-based charges, adjustments, credits, refunds, payment application, and billing corrections.
• Ensure bills are produced accurately and issued on schedule in line with subscriber plans, contracts, and agreed billing cycles.
• Monitor billing volumes, exceptions, aged items, and operational backlogs; ensure issues are prioritised and resolved promptly.
• Establish and maintain effective controls to reduce billing errors, prevent inappropriate adjustments, and support accurate account records.
• Oversee billing reconciliations and investigate discrepancies between billing systems, customer accounts, payments, and financial records.
• Coordinate billing activity for product, pricing, policy, system, and process changes.

Customer queries and issue resolution

• Oversee the handling and resolution of customer billing enquiries, disputes, complaints, and escalations.
• Ensure customer-facing teams provide clear, accurate, and timely explanations of charges, payment activity, credits, and account adjustments.
• Take ownership of complex or high-impact billing cases and coordinate resolution with relevant teams.
• Identify recurring customer issues and work with teams to address their root causes and reduce repeat contacts.
• Support consistent, fair customer outcomes while applying billing policies and contractual terms.

Leadership and performance management

• Lead, coach, and develop Billing Supervisors, ensuring clear accountability for team performance, quality, and service delivery.
• Set objectives and operational standards for supervisors and their teams; review performance against agreed measures.
• Ensure teams have appropriate procedures, training, guidance, and resources to perform their responsibilities effectively.
• Promote consistent decision-making across teams, particularly for billing adjustments, disputes, exceptions, and escalations.
• Plan team capacity and workflow to meet billing deadlines, customer service expectations, and changing business needs.

Policy, controls, and compliance

• Ensure billing processes and customer interactions comply with company policies, contractual obligations, approval limits, and applicable regulatory requirements.
• Maintain clear procedures, records, and audit trails for billing decisions, adjustments, complaints, and exceptions.
• Monitor adherence to controls and address gaps through corrective actions, training, or process changes.
• Support internal and external audits, information requests, and investigations relating to billing operations.
• Escalate material control failures, policy breaches, customer-impacting issues, and compliance risks through the appropriate channels.

Reporting and continuous improvement

• Define and monitor key billing and service measures, such as billing accuracy, invoice timeliness, query resolution, complaints, adjustments, and aged work.
• Provide regular operational reporting, analysis, and recommendations to senior management.
• Use customer feedback, performance data, and case trends to identify service and process improvements.
• Lead initiatives to simplify billing journeys, improve self-service and automation, strengthen controls, and reduce avoidable billing contacts.
• Partner with Finance, Customer Service, Sales, Product, Technology, and other relevant teams to resolve cross-functional issues and improve billing outcomes.

Experience and qualifications

• Demonstrated experience managing billing operations, preferably in a subscription business.
• Experience leading managers or supervisors and overseeing multi-person operational teams.
• Strong working knowledge of recurring billing, account adjustments, payment processes, billing controls, and customer query resolution.
• Experience using billing, customer relationship management, and reporting systems.
• Proven ability to manage operational performance, investigate complex billing issues, and deliver process improvements.
• Degree or equivalent experience in business, finance, operations, or a related field preferred.

Deadline:11th December,2026