Fresh Jobs at GBS

• Are you passionate about customer service and thrive in a fast-paced environment? Do you have a friendly and trustworthy personality that ensures smooth, efficient service? If so, we want you to be the face of our vibrant team!
• Our established call center based in Umhlanga seeks a skilled Cashier to play a key role in delivering exceptional service to our staff, ensuring accurate transactions, and maintaining a welcoming atmosphere. You’ll be an essential part of creating an enjoyable, organized environment for both customers and team members.

Key Responsibilities:

• Manage transactions with customers using cash registers.
• Keep track of all cash and credit transactions.
• Scan goods and ensure pricing is accurate.
• Receive payments (cash or credit) and issue receipts.
• Issue receipts, refunds, change, or tickets.
• Cross-sell products and introduce new ones.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving the store.
• Handle merchandise returns and exchanges; replenish stock.
• Handle and pack food for various campaigns.
• Clean workstation and maintain high hygiene standards.
• Ensure surroundings are neat, tidy, and surfaces sanitized.
• Dish food to customers according to the portion sizes directed by the catering manager.
• Monitor service periods and expedite when food is running low.
• Assist in other areas of the kitchen when cashier duties are complete.
• Ensure stock is checked on arrival, dated, labelled, and rotated using the FIFO system.
• Adhere to Food Hygiene, Health, and Safety Regulations at all times.

What We’re Looking For:

• Matric
• At least 2 years’ prior experience as a cashier using Smart Retail POS systems
• Knowledge of health and safety rules in a kitchen
• Manual dexterity and ability to operate POS systems
• Basic PC knowledge
• Familiarity with kitchen equipment

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• Are you a motivated and reliable individual with a passion for delivering exceptional service? We’re looking for a dynamic General Assistant to join our inhouse canteen team at our call center based in the hub of Umhlanga!
• We require an individual with good interpersonal skills, attention to detail, good hand-eye coordination, and a passion for practical and methodical work. You must be honest, trustworthy, and able to work as an all-rounder within the canteen team. Strong communication skills and the ability to work as part of a team are key to ensuring excellent service with a smile. If you're dedicated to providing top-quality service in a fast-paced environment, we’d love to hear from you!

Key Responsibilities:

• Performing routine tasks that may involve the use of chemicals, hand-held tools, machinery, and equipment, which may require some physical effort.
• Cleaning of kitchen and/or dining halls.
• Washing of kitchen utensils, crockery, cutlery, and vending machines.
• Reporting repairs and maintenance issues.
• Venue setups and clean-ups for functions (e.g., chairs) as needed.
• Specialized cleaning and ad-hoc services as required.
• Unloading and distribution of consumables and cleaning materials as needed.
• Ensuring housekeeping is done in accordance with procedures.
• Waste removal.
• Ensuring that service delivery within the Centenary Café is always maintained.
• Cleaning food preparation, equipment, and serving areas after every meal service.
• Adhering to Food Safety Management Practices and Standards in the kitchen and dining halls.
• Ensuring cleaning standards, machinery, equipment, personal hygiene, and food safety are maintained.
• Always applying safe working procedures.
• Undertaking duties and tasks as prescribed from time to time.
• Willingness to work overtime or on weekends as required.

Minimum Requirements:

• Matric advantageous
• At least 1 to 2 years of prior experience as a general assistant within an inhouse canteen environment, restaurant, or similar industry
• Culinary qualification would be advantageous
• Must be employed within the company for a minimum of 6 months
• Must have achieved the following over the last 3 months:
• 90% average attendance record
• No active warnings on file
• Not currently on any performance programs