Cashier – (12-Month Fixed Contract) at GBS

• Are you passionate about customer service and thrive in a fast-paced environment? Do you have a friendly and trustworthy personality that ensures smooth, efficient service? If so, we want you to be the face of our vibrant team!
• Our established call center based in Umhlanga seeks a skilled Cashier to play a key role in delivering exceptional service to our staff, ensuring accurate transactions, and maintaining a welcoming atmosphere. You’ll be an essential part of creating an enjoyable, organized environment for both customers and team members.

Key Responsibilities:

• Manage transactions with customers using cash registers.
• Keep track of all cash and credit transactions.
• Scan goods and ensure pricing is accurate.
• Receive payments (cash or credit) and issue receipts.
• Issue receipts, refunds, change, or tickets.
• Cross-sell products and introduce new ones.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving the store.
• Handle merchandise returns and exchanges; replenish stock.
• Handle and pack food for various campaigns.
• Clean workstation and maintain high hygiene standards.
• Ensure surroundings are neat, tidy, and surfaces sanitized.
• Dish food to customers according to the portion sizes directed by the catering manager.
• Monitor service periods and expedite when food is running low.
• Assist in other areas of the kitchen when cashier duties are complete.
• Ensure stock is checked on arrival, dated, labelled, and rotated using the FIFO system.
• Adhere to Food Hygiene, Health, and Safety Regulations at all times.

What We’re Looking For:

• Matric
• At least 2 years’ prior experience as a cashier using Smart Retail POS systems
• Knowledge of health and safety rules in a kitchen
• Manual dexterity and ability to operate POS systems
• Basic PC knowledge
• Familiarity with kitchen equipment