Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
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The Athletics Club Coordinator will be responsible for carrying out all administration duties related to the Athletics Club. To promote and encourage growth of the club through new member applications and participation in events. To manage the day-to-day duties involved in managing an athletics club as well as weekend events. To grow the Hollywood brand within the athletics community and ensure we are represented at both a social level and competitive level of athletics
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- A valid driver’s license.
- Athletics experience.
A Bonus To Have:
What You’ll Do For The Brand:
- Administrative tasks for the Club.
- Recruit new members.
- Register members with the Hollywood Athletics Club and on the Athletics South Africa database club and the union for their licences.
- Source races for members to participate in.
- Organise weekly Training Runs and Time Trials.
- Plan waterpoints and organise volunteers for events
- Set up branding at all races for Club members to sit and socialise after the race.
- Record weekly attendance and results for submission to the website.
- Communicate with KZN Athletics regarding new members and licences. Liaise with other coaches, race directors, and clubs pushing our club and brand and integrating us into the athletics environment.
- Communicate with members about Club related matters
What You’ll Bring To The Team:
- Demonstrate good interpersonal and relationship management skills.
- Demonstrate a strong sense of accountability.
- Demonstrate the ability to pay attention to details.
- Demonstrate the ability to be results driven.
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- The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus To Have:
- Matric
- Prior work experience as a promoter or similar
- Excellent Customer Service Skills.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to
- Ensure appropriate management, safekeeping, and maintenance of all mobile
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring To The Team:
- Good communication and interpersonal skills
- Excellent Listening skills
- Must be result driven
- Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
- Strong system and sales knowledge
go to method of application »
- The position will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 12 months experience within Retail, Gaming or Betting Industry.
A Bonus To Have:
- A valid driver’s license
- 1-2 Years leadership experience
- Diploma/ Degree or NQF 4 Learnership
What You’ll Do For The Brand:
Branch Growth
- To ensure achievement of targets within your areas in accordance with branch budgets.
- Drive business results by creating an open dialog with your guests to educate them on all your branch products.
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all game rules, odd and pay-outs.
- Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
- Taking customer bets where applicable. (A requirement in express Branches)
Cash Administration
- Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Educate team members on all FICA Compliance.
- Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
- Ensure adherence to credit card administration &EFT policies where applicable.
- Ensure team member are issued with correct floats at the end of their shift.
- Interim checks must be done within the course of the day with team leader on duty.
- Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
- Recovery process must be managed in line with processes/procedures.
- The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
- Record the guest’s details and I.D number to validate payment after 90 days.
Branch Reporting
- Ensure that daily newsflashes provide a high level overview of the operations for the day.
- Manage branch stock control to ensure that there is sufficient supply (although not over/under).
- Ensure that a stock taking is done weekly and account for stock shortages.
- Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.
Security Management
- Be aware of your surroundings when opening and closing the branch.
- Ensure all security factors are adhered to when banking is conducted.
- Be aware where all panic buttons are placed within your branch.
- Ensure all camera’s inside and outside the branch are all in working order.
- Manage all security aspects in the branch
- The cashing up process must be conducted with the branch doors closed with security monitoring the area.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that that facilities are well maintained and in good working condition.
- Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).
Compliance
- Compliance and adherence to company's internal control policy.
- Ensure compliance with company, legislative and legal requirements
- More specifically, ensure compliance with Gambling Board requirements.
- Compliance to the code of ethics and escalate fraudulent activities.
- Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
- Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
- Ensure all team members are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allow to take personal bets within the Branch.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Communication
- Ensure all operational communication within the branch is circulated to all team members.
- Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
- Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.
People Management
- Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
- Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
- Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.
Guest Service
- Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address guest complaints and ensure guest feedback is positive.
- Build strong relationships with regular guests.
- Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Values
- Actively promote Hollywood values.
- Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
- Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
- Must be available 24/7 in case of emergencies.
What You’ll Bring To The Team:
- Good communication and interpersonal skills
- Excellent attention to detail
- Demonstrate a good understanding of betting procedures
- Ability to understand the different betting types
- Possess financial management skills and business acumen
- Strong people management and problem-solving skills
- Be Accountable
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- We have an amazing opportunity for a Legal and Compliance Officer to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for providing compliance expertise and support to the Legal and Compliance Manager by ensuring legislative, statutory and governance requirements are compliant. The role will also ensure that the company implements an effective compliance management framework, and that policies and processes comply with applicable laws and regulations.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 1-2 Years’ experience in a similar role
A bonus to have:
- Solid understanding of applicable gambling legislation and regulations and Data Protection legislation and be able to stay updated on the changes thereto
- Diploma/ Degree
What You’ll Do For The Brand:
- Conduct research, when necessary, compile required reports and papers, and make legally sound recommendations regarding legal and compliance issues.
- Attend to contract reviews.
- Manage and maintain the contracts register.
- Report monthly on status of the contracts and attend to renewals and terminations thereof.
- Attend to all applicable licensing, approvals and consents required from regulatory authorities.
- Handle company licensing function and ensure that all licences are up to date, and that renewals are submitted timeously.
- Proactively monitor licence conditions and carry out relevant reporting thereto.
- Liaise with regulatory bodies where necessary.
- Draft advanced reports and correspondence to various third parties when necessary.
- Confidently respond to queries and any investigations from external and internal parties.
- Responsible for overall compliance advice to Management to ensure compliance with all applicable legislation, regulations, policies, and procedures.
- Ability to assist with the implementation, compliance, and monitoring with the Protection of Personal Information Act.
- Responsible for staying updated on the evolving best practices affecting the company and its underlying operations and provide guidance to the company on how to achieve and maintain compliance to relevant legislation, regulations, and policies in plain language.
- Assist with the development of the Compliance Framework and Procedures as well as the monitoring mechanisms.
- Ensure that internal controls are in place to provide reasonable assurance of compliance with established company regulatory requirements, and that all external regulatory requirements are complied with.
- Recognize gaps in existing processes or arising from new regulations and ensure that the correct remedial action is put into place to close the gaps.
- Responsible for examining and researching risk areas across the business and mitigating identified risks ensuring full compliance with all applicable regulations, legislation, company policies and best practice.
- Review all critical business policies from a regulatory compliance perspective and make recommendations for improvement.
- Assist with the design and development of an annual compliance monitoring plans.
- Monitor developments in all compliance aspects affecting the company and its operations and conduct regular internal compliance monitoring audits.
- Identify, investigate, and report on issues identified and raised in compliance audits to ensure resolution and corrective actions taken.
- Lead investigations and remediation promptly and effectively.
- Track and assist with remedial actions following any compliance findings or breaches.
- Recommend mitigation of risks and implementing remedial action.
- Escalate any significant compliance issues to Management.
- Assist with the preparation for independent compliance reviews and external audits.
- Ensure technical correctness of policy documents drafted through regular research and training.
- Implement standards, policies, and procedures to govern business compliance to applicable legislation.
- Drive compliance awareness and encourage a compliance culture across the business through training and awareness initiatives when necessary.
What You’ll Bring To The Team:
- Follow process in order to ensure high quality output
- Ensure deadlines are met by using effective planning
- Solve problems in a timely and effective manner
go to method of application »
- The successful candidate will be responsible for ensuring growth targets for mobile betting are achieved. The Team Leader will analyse financial information to identify trends, manage costs, and increase profits within the team. Ensure proactive reporting on these areas
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- A minimum of 12 months in a leadership role
- Ability to understand customer needs and handle different types of personalities
- Strong listening, communication, presentation, and social skills
- Track record of over- achieving quota
- Valid driver’s license
A Bonus to Have:
- A post matric qualification
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
- Facilitate daily promotional activities
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
- Management of stock (daily report on stock levels and usage)
- Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
- Conduct market analysis/research to make suggestions for improvements within the mobile department
- Recruitment and interviewing in coordination with Area Manager and HR department
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance
- Identify potential of Top Up Voucher outlets. Visiting outlets where required
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
- Ensure that cash-ups are done following the cash-up procedures. Responsible for ensuring that there are no shortages. Report all shortages to management immediately
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
- Submit Daily Reports
- Any other related duties that might be required
What You’ll Bring To The Team:
- Understand the sales process used by the business to convert customers
- Ability to upsell or finding additional products and services to benefit the customer
- Relationship-building skills
- Ability to plan and organize to achieve results
- Strong communication and negotiation skills
- Good product knowledge
go to method of application »
- We have an amazing opportunity for a Brand Marketing Coordinator to be based at Hollywoodbets Greyville, Durban. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for the coordination of all marketing activities and responsible for creating and delivering marketing ideas and activities. Concepts and creates marketing materials, manages projects, and ensures company messages are consistent.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 1 – 2 years’ experience in a Marketing related position
A bonus to have:
- Completed or studying towards a related diploma/ degree
What You’ll Do For The Brand:
- Implements marketing, events and advertising campaigns by assembling and analysing strategy objectives and sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organising promotional presentations; updating calendars.
- Prepares marketing reports by collecting, analysing, and summarizing reports.
- Keeps promotional materials ready by coordinating requirements with the graphics department; inventorying stock; placing orders; verifying receipt.
- Supports regional marketing teams with major campaigns.
- Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
- Monitors budgets by comparing and analysing actual results with plans and forecasts.
- Create, deliver, edit, and optimize marketing materials.
- Ensure that messages are supportive of and consistent with marketing strategies.
- Provide support to the marketing department.
- Coordinate flow of information and communication and disseminate it according to plan/strategy.
- Create thought leadership materials.
- Research media coverage and industry trends.
- Develop fresh story ideas.
- Conduct extensive media outreach.
- Improve communication efficiencies within company.
What You’ll Bring To The Team:
- High attention to detail
- Good communication skills
- Demonstrates an exceptional level of customer service and quality standard
- High sense of accountability towards work
- Ability to recognize a problem and find a solution
- Planning and time management skills
- Gives high priority to customer complaints
- Exceeding the clients' expectations in regard to service delivery
go to method of application »
- The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus to have:
- Experience working as a promotor/similar role.
- Customer Service Skills.
What You’ll do for the Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring to the Team:
- Sales knowledge and experience.
- Exceptional communication skills
- Product knowledge
- Upsell and negotiating abilities
- Active listening.
- Target focused and results driven.
go to method of application »
- The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus to have:
- Experience working as a promotor/similar role.
- Customer Service Skills.
What You’ll do for the Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring to the Team:
- Sales knowledge and experience.
- Exceptional communication skills
- Product knowledge
- Upsell and negotiating abilities
- Active listening.
- Target focused and results driven.
go to method of application »
- The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus to have:
- Experience working as a promotor/similar role.
- Customer Service Skills.
What You’ll do for the Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring to the Team:
- Sales knowledge and experience.
- Exceptional communication skills
- Product knowledge
- Upsell and negotiating abilities
- Active listening.
- Target focused and results driven.
go to method of application »
- We have an amazing opportunity for a Team Leader (Mobile) to be based in Ladybrand – Free State. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- A minimum of 12 months in a leadership role
- Track record of over- achieving quota
- Ability to understand customer needs and handle different types of personalities
- Strong listening, communication, presentation and social skills
- A valid driver’s license
A Bonus to Have:
- A post matric qualification
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
- Facilitate daily promotional activities
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
- Management of stock (daily report on stock levels and usage)
- Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
- Conduct market analysis/research to make suggestions for improvements within the mobile department
- Recruitment and interviewing in coordination with Area Manager and HR department
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance
- Identify potential of Top Up Voucher outlets. Visiting outlets where required
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
- Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
- Submit Daily Reports
- Any other related duties that might be required
What You’ll Bring To The Team:
- Excellent communication and interpersonal skills
- Strong sales knowledge
- Demonstrate excellent product knowledge
- Ability to upsell products
- Strong negotiation skills
- Ability to build and maintain strong relations
- Must be results driven
- Excellent presentation and reporting skills
Method of Application
Use the link(s) below to apply on company website.
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