Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
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Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for an iGaming Copywriter to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for creating engaging, informative, and persuasive content tailored to the online gaming and betting industry. The iGaming Copywriter will play a crucial role in developing copy that resonates with a gaming audience, highlights the unique value of the organisation’s iGaming products, and drives player engagement and conversion. This role requires a keen understanding of iGaming trends, sports betting, casino games, combined with a knack for crafting content that is both SEO-friendly and compliant with industry regulations across multiple websites and platforms.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 2-3 years’ experience in Content Marketing/Copywriting
A bonus to have:
- Valid driver’s license
- Certificate/Diploma/Degree in Marketing or related
What You’ll Do For The Brand:
- Write, edit, and proofread high-quality content for various platforms, including website landing pages, blog articles, email campaigns, social media, and marketing materials.
- Create engaging product descriptions, game reviews, and promotional copy for various iGaming Products, sports betting, and other gaming-related products.
- Conduct keyword research to identify trends and implement SEO best practices to improve search engine rankings and drive organic traffic.
- Optimize website content to align with search intent and maximize visibility on search engines.
- Develop persuasive copy for advertising campaigns, email newsletters, banners, and other marketing assets.
- Collaborate with the marketing team to create conversion-focused content for promotions, bonuses, and special offers.
- Develop persuasive copy for advertising campaigns, email newsletters, banners, and other marketing assets.
- Collaborate with the marketing team to create conversion-focused content for promotions, bonuses, and special offers.
Other
- Ability to work under pressure and in a fast-paced growing environment.
- Knowledge of Google Analytics, Ahrefs, SEMrush, or other SEO and analytics tools.
- Will be required to travel from time to time.
- Ability to think independently with minimal supervision.
- Basic understanding of HTML and web publishing.
- Knowledge and experience in working with WordPress’ Content Management System
What You’ll Bring To The Team:
- High attention to detail
- Good communication skills
- High sense of accountability towards work
- Strong organizational and planning skills
- Ability to solve problems and issues in a timely and effective manner
- Strong business acumen
- Ability to communicate thoughts and ideas effectively through writing
go to method of application »
Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars
- We have an amazing opportunity for a Mobile Clerk (Branch) to be based in Stanger, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for assisting clients with any account (mobile, website and Phone-A-Bet) and betting related queries. Provide a proactive and efficient customer services function to punters through engaging with punters and marketing our mobile platform and betting products/services. Responsible for assisting in reaching mobile sales targets and targets related to the increase in mobile customer base/new account base, providing frontline assistance to account holders.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
Customer Service Experience.
A Bonus To Have:
What You’ll Do For The Brand:
- Adherence to Hollywood dress code. Dressed in Hollywood attire as per prescribed rules and regulations
- Assist clients with account and betting queries
- Assist clients with opening new Hollywood accounts to enable them to bet on their cellphones/website/Phone-A-Bet call center.
- Reach mobile sales targets/targets related to the increase in mobile customer base. Drive daily opening of new accounts through the effective demonstration and/or explanation of mobile site, usage methods and services to persuade punters to bet on their mobile devices or use account services.
- Conducting user specific training to ensure punter knows how to navigate through the mobile application.
- Drive mobile marketing campaigns at the branch/across branches to increase mobile sales/stakes and new accounts.
- Promote the mobile brand. Set up and arrange displays at the branch to attract the attention of prospective and existing punters.
- Registering of new customer accounts. Ensure that new accounts opened are FICA compliant. Scan and submit.
- FICA documents to the FICA department.
- Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old)
- Ensure that FICA documents are sent daily to the FICA Department. Ensure that a picture is submitted and is clear.
- Ensure new customer uses the sign-up bonus to bet when account is opened. Show the customer how to bet on mobile application.
- Keep work areas neat and tidy to promote a positive image to customers
- Ensure that cash ups are done in accordance with cash up procedures. Responsible to ensure that there are no shortages. Report all shortages to management.
- Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received
- Be proactive by approaching and engaging with punters on the floor, marketing Hollywood and providing a customer services function.
- Utilise the Helpdesk terminals to attract punters
- Might be required to rove between branches or stores as per operational needs
- Any other related duties that might be required in the branch
What You’ll Bring To The Team:
- Ability to communicate efficiently.
- Must be results driven.
- Demonstrate strong understanding of TUV.
- Ability to Understand the operating systems and software platforms.
- Demonstrates a good understanding of betting procedures.
- Understands the different betting types.
go to method of application »
Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Betting Clerk to be based in Stanger, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services, and compliance.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus To Have:
- Degree/Diploma
- 1- 2 years’ experience in the Gaming industry
What You’ll Do For The Brand:
Branch Growth
- Ensure betting boards are updated timeously.
- Update memos, card changes, results and scratching’s which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your work stations is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Compliance and adherence to company's internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
What You’ll Bring To The Team:
- Demonstrate a good understanding of betting procedures and betting types.
- Demonstrate good business acumen skills.
- Demonstrate good financial management skills.
- Excellent people management skills.
- Customer service and orientation experience.
- Must be able to identify, analyze, organise, and solve problems.
- Follows through and delivers results despite obstacles.
- Good attention to detail.
go to method of application »
Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have amazing opportunities for Mobile Team Leader (Events) to be based in KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidates will be responsible for reaching daily, weekly and monthly mobile sales targets and targets related to the increase in mobile customer base. The core function will be that of attending and managing events across the business to represent the business and educate about the brand working with multiple stakeholders internally and externally.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus To Have:
- 1 – 2 years’ experience managing events.
- A valid driver’s license.
- Relevant Diploma/ Degree
What You’ll Do For The Brand:
- Adherence to Hollywood dress code. Ensure that promoters are dressed in Hollywood attire as per prescribed rules and regulations.
- Plan, facilitate and attend events to promote the brand and represent the company.
- Assist clients with account and betting queries as and when required.
- Extensive travel may be required within and outside Region where the Team Member is based.
- Reaching daily, weekly and monthly mobile sales targets, and targets related to the increase in mobile customer base. Drive daily sales through the effective demonstration and/or explanation of mobile products, usage methods and services to persuade punters to purchase products or use services as and when required to. Ensure also that promoters are aware of their targets and reach these targets set for them where required.
- Drive mobile marketing campaigns to increase sales.
- Promote the mobile brand. Set up and arrange displays at the outlet to attract the attention of prospective and existing punters.
- Effective branding of outlets.
- Registering of new customer accounts. Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old) as and when required to. Ensure that promoters understand and apply FICA requirements according to the rules and regulations when dealing with customers.
- Ensure that FICA documents are sent daily to the FICA Department. Ensure that a picture is submitted.
- Ensure new customer uses the free voucher to bet when account is opened. Show the customer how to bet on mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received.
- Might be required to rove between branches and stores as per operational needs.
- Any other related duties that might be required.
What You’ll Bring To The Team:
- Ability to understand different betting markets and products.
- Demonstrate strong communication skills and active listening skills.
- Actively promotes and sells products or services.
- Possess a strong understanding of various betting markets and products.
- Ability to provide quality results and creative problem-solving skills.
- Understands top up voucher distributions.
go to method of application »
Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for x 50 Betting Clerks to be based in Durban on a casual basis for a fixed period. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer service and compliance.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus To Have:
- Valid driver’s license.
- Relevant Diploma/Degree qualification.
- 1-2 years’ experience in the Gaming Industry.
What You’ll Do For The Brand:
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risk, theft and fraud.
- Be alert to emerging attempts to defraud the company.
Cash Management
- Ensure the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that work stations are well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /Senior Team Leader’s promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
Customer Service
- Provide good customer service by being friendly, helpful, polite and courteous.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Compliance and adherence to company's internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
What You’ll Bring To The Team:
- Demonstrate strong sense of accountability.
- Portray strong attention to detail.
- Understanding of betting types and procedures.
- Demonstrate good financial and business acumen.
- Ability to solve problems effectively.
- Ability to provide an exceptional customer service experience.
go to method of application »
Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Sales Agent (Field) to be based in Chatsworth, Durban. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
Bonus To Have:
- Prior work experience as a promoter or similar role.
- Excellent customer service skills.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs.
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
- Strong systems and sales knowledge
go to method of application »
Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for Sales Agent (Field) to be based in Paarl – Western Cape! Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus To Have:
- Prior work experience in a similar role
- Excellent Customer Service
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring To The Team:
- Actively promotes and sells products or services
- Pay full attention to what other people are saying
- Articulate thoughts and express ideas effectively
- Driven to meet or exceed required business targets and objectives as quickly and efficiently as possible
- Understands TUV (top-up voucher) distribution
- Understands the different betting markets and products
go to method of application »
Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Senior Brand Marketing Coordinator x5 to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for the coordination of all marketing activities and responsible for creating and delivering marketing ideas and activities. Concepts and creates marketing materials, manages projects, and ensures company messages are consistent. The ideal candidate will oversee the marketing assistants.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 2 – 3 Years Administrative Management
- 2 – 3 Years Operations Admin or Support
- 2 – 3 Years Marketing experience
- Valid driver’s license
A bonus to have:
- Diploma/Degree and or Business Management Degree
What You’ll Do For The Brand:
- Implement marketing and advertising campaigns by assembling and analysing strategy objectives and sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organising promotional presentations; updating calendars.
- Prepares marketing reports by collecting, analysing, and summarizing reports.
- Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
- Supports regional marketing teams with major campaigns.
- Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
- Monitors budgets by comparing and analysing actual results with plans and forecasts.
- Create, deliver, edit, and optimize marketing materials.
- Ensure that messages are supportive of and consistent with marketing strategies.
- Provide support to marketing department.
- Coordinate flow of information and communication and disseminate it according to plan/strategy.
- Create thought leadership materials.
- Research media coverage and industry trends.
- Develop fresh story ideas.
- Conduct extensive media outreach.
- Improve communication efficiency within company.
- Management and coordination of special projects
- Works directly with senior management on projects
- Management of advertising in print, TV and online
- Identify branding and partnership opportunities as well as new business opportunities and branding roll out (containers, taxi ranks, billboards, radio, newspaper etc.)
- Advise on improving promotions and personalising for specific brands/outlets/markets
- Manage formal and informal partnership with suppliers, customers and other companies
- Train new team members and ensure that all employees are up to date on current marketing standards and procedures.
- Delegation of tasks and deadlines
- Set marketing budget and create projects, direct resources, and establish benchmarks that ensure budget goals are met.
- Management of junior marketing team and intern
Other
- Ability to work under pressure and in a fast-paced growing environment.
- Will be required to travel
- Manage Team
- Excellent verbal, written, and interpersonal communication skills
What You’ll Bring To The Team:
- High attention to detail
- Good communication skills
- High sense of accountability towards work
- Strong financial acumen skills
- Organize and solve problems and issues in a timely and effective manner
- Understanding main business drivers in order to impact on decision making
go to method of application »
Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Team Leader based in Maitland - Western Cape! Do you think you have what it takes to be our newest Purple Star?
- The purpose of this role is to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring :
- 12 months experience within the Retail, Gaming or Betting Experience.
A Bonus To Have:
- Valid driver’s license.
- Diploma/ Degree / NQF4 Learnership
- 1-2 Years’ leadership experience
What You’ll Do For The Brand:
Branch Growth:
- To ensure achievement of targets within your areas in accordance with branch budgets.
- Drive business results by creating an open dialog with your guests to educate them on all your branch products
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all game rules, odd and pay-outs.
- Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
- Taking customer bets where (A requirement in express Branches)
Cash Administration:
- Cash management within the branch according to defined processes/procedures and minimize risks, theft/ fraud.
- Educate team members on all FICA Compliance.
- Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
- Ensure adherence to credit card administration &EFT policies where applicable.
- Ensure team member are issued with correct floats at the end of their shift .
- Interim checks must be done within the course of the day with team leader on duty .
- Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
- Recovery process must be managed in line with processes/procedures
- The correct process must be followed with lost ticket claims,
- Ensure the ticket number is received from the Helpline when processing the claim
- Record the guest’s details and D number to validate payment after 90 days
Branch Reporting:
- Ensure that daily newsflashes provide a high-level overview of the operations for the day
- Manage branch stock control to ensure that there is sufficient supply (although not over/under).
- Ensure that a stock taking is done weekly and account for stock shortages.
- Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management department of the shortage
Security Management:
- Be aware of your surroundings when opening and closing the branch .
- Ensure all security factors are adhered to when banking is conducted.
- Be aware where all panic buttons are placed within your branch .
- Ensure all camera’s inside and outside the branch are all in working order.
- Manage all security aspects in the branch .
- The cashing up process must be conducted with the branch doors closed with security monitoring the area .
Branch Appearance:
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that facilities are well maintained and in good working condition .
- Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, off – line).
Compliance
- Compliance and adherence to company's internal control policy .
- Ensure compliance with company, legislative and legal requirements.
- More specifically, ensure compliance with Gambling Board requirements.
- Compliance to the code of ethics and escalate fraudulent activities.
- Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
- Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
- Ensure all team members are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take personal bets within the Branch .
- Team members are not allowed to be behind the terminal counters when off duty .
- Team members on duty are not allowed to utilize the Limited pay-out machine
Communication:
- Ensure all operational communication within the branch is circulated to all team members .
- Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
- Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested
People Management:
- Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
- Ensure staff attendance and behavior is manage with the guidance from Branch Manager/Senior Team leader .
- Ensure all new take recruitment documentation is submitted timeously to the Human Resources department .
Guest Service:
- Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times .
- Pro-actively address guest complaints and ensure guest feedback is positive .
- Build strong relationships with regular guests .
- Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Values:
- Actively promote the Hollywood values.
- Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions .
- Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests
- Must be available 24/7 in case of emergencies
What You’ll Bring To The Team:
- Strong numerical literacy and financial acumen.
- Focused driven whilst demonstrating exceptional attention to detail.
- Must have a strong sense of accountability.
- Demonstrate good understanding of betting procedures and understanding of different betting types.
- Excellent problem-solving skills.
- Excellent presentation and reporting skills.
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Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Brand Marketing Assistant to join our team in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for offering daily operational support to the Brand Marketing Team. Assists Brand Manager and other Marketing Team to develop and implement marketing plans. Assists the Senior Marketing Coordinator with requests and enquiries from the greater Marketing Team and Reginal Teams with the aim of adequately and timeously resolving these matters.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- A valid drivers license
- 1-2 Years Administrative Management
- 1-2 Years Operations Admin or Support
- 0-1 Years Financial Admin Knowledge
A Bonus To Have:
What You’ll Do For The Brand:
- Undertaking daily administrative tasks to ensure the functionality and coordination of the Brand Marketing department’s activities
- Update Brand Marketing spreadsheets, databases and inventories with statistical, financial and non-financial information
- Prepare and deliver promotional presentations
- Assist in the organising of promotional events and traditional or digital campaigns and attend them to facilitate their success
- Supporting Senior Marketing Team in organizing various projects
- Ordering of marketing materials, stock takes and replenishment of stock.
- Assist, support and advise Regions on all aspects of Brand Marketing
- Providing support for Marketing events and exhibitions.
- Updating competitor database.
- Branding roll out (containers, taxi ranks, billboards, radio, newspaper etc.)
- Consulting and collaborating with retail marketing, social media, digital marketing Teams on Brand campaigns
- Drive promotions and events around company brand ambassadors
- Assisting where possible with projects
- Competitor Analysis
- Monitoring social pages on all platforms and ensuring content is always given to social teams
- Reporting on all activities
- Creating brochures, flyers, advertisements, catalogues, or other printed materials used in marketing campaigns
- Researching target markets to identify customer preferences
- Monitoring brand awareness through surveys
Other:
- Ability to work under pressure and in a fast-paced growing environment.
- Will be required to travel from time to time
- Will be required to work afterhours or weekends based on various project deadlines
What You’ll Bring To The Team:
- The ability to read financial statements, expenditure as well as manage budgets and have a strong financial mind
- Understanding main business drivers in order to impact on decision making
- Identify, analyses, organize and solve problems and issues in a timely and effective manner
- Follows through and delivers results in spite of obstacles
- Ability to communicate effectively in the English language, both verbally and in writing with team members and management
Method of Application
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