Fresh Jobs at KFML Holdings Pty (Ltd)

Job Advert Summary    

• We are looking for a passionate, professional, and patient-focused Optometrist to join our Spec-Savers Heidelberg practice!
• As a trusted healthcare professional, you will play a vital role in delivering exceptional eye care, conducting thorough eye examinations, prescribing lenses, and providing expert advice tailored to each patient’s needs. Your clinical expertise, combined with a caring and approachable manner, will help ensure that every patient receives the highest standard of service and leaves with an excellent experience.
• If you are dedicated to improving lives through quality eye care, thrive in a collaborative team environment, and enjoy building long-term patient relationships, we would love to hear from you!

Minimum Requirements

• Degree in Optometry and valid registration with the Health Professions Council of South Africa (HPCSA) – certified copies will be required.

 Related Experience

• Minimum of 12 months working experience as an Optometrist.
• Computer literacy with knowledge of optical software systems.

Special Training & Competencies

• Strong focus on customer service and patient satisfaction.
• High level of attention to detail and accuracy.
• Ability to take ownership and make sound decisions.
• Excellent people management and communication skills.
• Commitment to maintaining professional optometry standards as specified by Spec-Savers.

Flexibility

• Perform other functions/duties as required to ensure smooth operations.

Duties and Responsibilities    
Care of Equipment

• Maintain all optometry equipment fully functional, in “new-looking” condition, and immaculately clean at all times.

Patient Consultations

• Conduct eye exams, advise patients, and ensure all relevant tests are explained before confirming prescriptions.
• Minimum examination: non-contact tonometry, central visual field screening, case history (reason for visit, last check, medication, problems), retinoscopy, subjective exam with phoropter, near vision test, binocular balance test, ocular muscle balance test, ophthalmoscopy, slitlamp bio-microscopy.
• This is the minimum standard of care; optometrists may perform additional tests.

Contact Lens Fittings

• Fit hard and soft contact lenses, order trial lenses, track back orders, and maintain stock (preferably Aquity).

Frame Selection & Prescriptions

• Assist patients in selecting frames suited to prescriptions.

Laboratory/Supplier Dealings

• Communicate efficiently and courteously with labs/suppliers; report issues to store owner.
• Complete lab orders and redo jobs, check Vertometer readings, verify pricing, and ensure lab credits are received.

Dispensing & Follow-Up

• Ensure spectacles/lenses meet prescriptions, adjust for comfort, and reinforce expected benefits.
• Handle patient queries and conduct 7-day follow-up calls for all collections.

PPN Requirements

• Capture all required PPN information: IOPs, VAs, Visual Fields.

Flexibility & Additional Duties

• May perform other tasks including: filing cards, signing for deliveries, stock entry, answering phones (after 3 rings), customer take-on, invoicing, follow-up calls (Recalls, No Shows, Cyclic), stock take, quotations, day-to-day repairs/adjustments, and reporting all system error messages immediately.

Updating Knowledge

• Maintain up-to-date professional optometry knowledge.

Attendance

• Keep attendance register updated daily.

Deadline:12th August,2026

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Job Advert Summary    

• We are looking for a friendly, professional, and customer-orientated Frontliner to join our Spec-savers Springs practice!
• As the first point of contact for our patients, you will play a key role in creating a welcoming athmosphere, managing appointments, handling inquiries, and assisting with administrative tasks. Your excellent communication skills and attention to detail will ensure a smooth and efficent patient experience. If you thrive in a fast-paced enviroment and have a passon for customer service, we'd love to hear from you.

Minimum Requirements    
Education & Experience:

• High school diploma or equivalent (Matric). Previous experience in a customer service, receptionist, or administrative role (experience in an optometry, medical, or retail environment is an advantage. Fluent in English and Afrikaans. Availability to work flexible hours, including weekends if required. Knowledge of optical products and medical aid procedures (advantageous). A proactive attitude and willingness to learn.
• Skills & Competencies: Excellent communication and interpersonal skills. Strong organisational and multitasking abilities. Proficiency in computer systems and appointment scheduling software. Customer-focused mindset with a professional and friendly demeanor. Ability to work efficiently in a fast-paced environment. Attention to detail and accuracy in handling patient information. Computer literacy skills (Word, Excel). Good with sales. Hardworking and a good team player.

Duties and Responsibilities    

• Patient Reception & Customer Service:  Greet and welcome patients with a friendly and professional demeanor. Assist patients with check-ins and ensure they are comfortable while waiting for their appointment. Handle patient inquiries, providing information on services, products, and procedures.
• Apointment Scheduling & Management Manage patient appointments, ensuring the schedule runs smoothly. Confirm and remind patients of their upcoming appointments. Coordinate rescheduling and cancellations as needed.
• Administrative Support:  Maintain and update patient records accurately, ensuring confidentiality. Assist with insurance verification and processing claims. Handle general office tasks such as filing, data entry, and organizing patient documentation.
• Optical Product Assistance:  Assist patients in selecting eyewear, offering guidance on frame styles and lens options. Provide information on the different optical products and services offered by the practice. Manage stock and ensure product displays are tidy and well-organized.
• Billing and Payment:  Process payments for services and products, including handling cash, card payments, and medical aid claims. Assist patients with payment inquiries and billing-related issues.
• Coordination & Communication:  Collaborate with optometrists and other staff members to ensure a seamless patient experience. Communicate effectively with patients regarding appointment reminders, follow-ups, and special promotions.
• General Practice Support:  Maintain a clean and organized front office and waiting area. Ensure all necessary materials and supplies are stocked and available. Assist with any other duties or tasks as needed to support the practice’s daily operations. A frontliner in an optometry practice plays a crucial role in ensuring an excellent patient experience, from the moment they walk in the door to the completion of their appointment.

Deadline:7th August,2026

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Job Advert Summary    

• We are looking for a friendly, professional, and customer-orientated Frontliner to join our Specsavers Wright Crossing practice!
• As the first point of contact for our patients, you will play a key role in creating a welcoming athmosphere, managing appointments, handling inquiries, and assisting with administrative tasks. Your excellent communication skills and attention to detail will ensure a smooth and efficent patient experience. If you thrive in a fast-paced enviroment and have a passon for customer service, we'd love to hear from you.

Minimum Requirements    
Education & Experience:

• High school diploma or equivalent (Matric). Previous experience in a customer service, receptionist, or administrative role (experience in an optometry, medical, or retail environment is an advantage. Fluent in English and Afrikaans. Availability to work flexible hours, including weekends if required. Knowledge of optical products and medical aid procedures (advantageous). A proactive attitude and willingness to learn.
• Skills & Competencies: Excellent communication and interpersonal skills. Strong organisational and multitasking abilities. Proficiency in computer systems and appointment scheduling software. Customer-focused mindset with a professional and friendly demeanor. Ability to work efficiently in a fast-paced environment. Attention to detail and accuracy in handling patient information. Computer literacy skills (Word, Excel). Good with sales. Hardworking and a good team player.

Duties and Responsibilities    

• Patient Reception & Customer Service:  Greet and welcome patients with a friendly and professional demeanor. Assist patients with check-ins and ensure they are comfortable while waiting for their appointment. Handle patient inquiries, providing information on services, products, and procedures.
• Apointment Scheduling & Management Manage patient appointments, ensuring the schedule runs smoothly. Confirm and remind patients of their upcoming appointments. Coordinate rescheduling and cancellations as needed.
• Administrative Support:  Maintain and update patient records accurately, ensuring confidentiality. Assist with insurance verification and processing claims. Handle general office tasks such as filing, data entry, and organizing patient documentation.
• Optical Product Assistance:  Assist patients in selecting eyewear, offering guidance on frame styles and lens options. Provide information on the different optical products and services offered by the practice. Manage stock and ensure product displays are tidy and well-organized.
• Billing and Payment:  Process payments for services and products, including handling cash, card payments, and medical aid claims. Assist patients with payment inquiries and billing-related issues.
• Coordination & Communication:  Collaborate with optometrists and other staff members to ensure a seamless patient experience. Communicate effectively with patients regarding appointment reminders, follow-ups, and special promotions.
• General Practice Support:  Maintain a clean and organized front office and waiting area. Ensure all necessary materials and supplies are stocked and available. Assist with any other duties or tasks as needed to support the practice’s daily operations. A frontliner in an optometry practice plays a crucial role in ensuring an excellent patient experience, from the moment they walk in the door to the completion of their appointment.

Deadline:10th August,2026