Fresh Jobs at MAN Automotive (South Africa) (Pty) Ltd

Description

• The Area Manager at MAN Financial Services (South Africa) (RF) (PTY) LTD ensures the achievement of financial targets, operational efficiency, regulatory compliance, and high levels of customer satisfaction.
• The Area Manager acts as a key link between head office and branch operations, driving strategic initiatives and fostering a performance-driven culture.

Duties:

• Ensure consistent implementation of company policies, procedures, and service standards.
• Monitor and improve operational efficiency and cost-effectiveness.
• Drive the achievement of sales and revenue targets across the area.
• Identify growth opportunities and implement local marketing and outreach strategies.
• Support product rollouts and customer acquisition initiatives.
• Ensure adherence to regulatory requirements and internal controls.
• Monitor credit risk, collections performance, and operational risk indicators.
• Address audit findings and implement corrective actions.
• Champion customer service excellence across all branches.
• Resolve escalated customer issues and complaints promptly.
• Monitor customer feedback and implement service improvements.
• Analyse area performance metrics and prepare regular reports for senior management.
• Use data to identify trends, risks, and opportunities for improvement.
• Recommend and implement corrective actions where necessary.

Requirements

Qualifications:

• Bachelor’s degree in Business Administration, Finance, or a related field.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical and problem-solving mindset.
• Customer-centric approach with a focus on service quality.
• Ability to travel frequently within the assigned area.

Experience:

• Minimum of 5 years’ experience in financial services management role
• Strong understanding of retail banking, microfinance, or lending operations.
• Proven track record in sales leadership and operational management.

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Description

• Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle.
• Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card.
• Ensure description, customer and vehicle details and confirmation of the payment method are in order.
• Responsible for the intake of customer vehicles through completion of job cards detailing work.
• Manage the 24 hour breakdown service.
• Perform standby duties as per the set schedule.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.
• Technical qualification or a comparable qualification.

Skills:

• Computer Literate.
• Customer focused with a results driven approach.
• Good communication (oral and written) & interpersonal relations skills.
• Pro-active, reliable, be self-motivated.
• Work independently though being a team player.
• Work well under pressure and maintain good customer relations.

Experience:

• Experience of ESA - 1 year.
• Experience in a similar role in the automotive industry - 5 years.
• Experience in the heavy commercial vehicles industry - 1 year.

Closing date: 04 November 2025