Fresh Jobs at Mastercard

• This role serves as the Tech Regulatory Resilience Principal within the Technology Regulatory Execution (T-Rex) team, within the Mastercard TECH organization, focused on the EEMEA region (Eastern Europe, Middle East, and Africa). The Principal will lead efforts to ensure the resilience of Mastercard’s technology solutions and assets, while enhancing operational efficiency and security.

Key responsibilities include partnering with internal Mastercard stakeholders and, where needed, engaging with regulators and external clients to provide strategic technology consultancy on regulatory matters. This includes:

• Educating and advising regulators and government bodies on Mastercard’s technologies and capabilities.
• Influencing emerging regulations through strategic technical input.
• Assessing resiliency gaps and risk controls.
• Collaborating with regional and global development teams.

The Principal will maintain a Technology Regulatory Resilience Heatmap across key markets and products to:

• Track resilience KPIs.
• Identify gaps and opportunities for improvement.
• Support continuous enhancement of resilience maturity.

Role Responsibilities:

• Collaborate with Technology Regulatory Market Leads and other stakeholders to prioritize and execute T-Rex objectives and the Regulatory Resilience Pipeline.
• Partner with internal teams across Program Controls, Operations & Modernization (ProCOM) to identify and drive resolution of resiliency and performance issues.
• Respond to consultative requests from regulators and government mandates, delivering technology assessments and solutions aligned with regulatory and resilience requirements.
• Lead problem discovery, resolution planning, and risk mitigation efforts.
• Utilize technology frameworks, tools, and methodologies to manage pipeline priorities, promote resilient architecture, and align IT strategy with business goals.
• Monitor, record, and report delivery outcomes for executive-level presentations and dashboards.

All About You:

• Proven ability to represent Mastercard Technologies as a trusted advisor and brand ambassador.
• High energy, ownership mindset, and a strong drive to succeed, backed by analytical, technical, and strategic capabilities.
• Strong problem-solving skills with the ability to define problem statements and guide stakeholders toward effective solutions.
• Quick learner with the ability to translate complex technical concepts into business and regulatory language—and vice versa.
• Deep understanding of the payments industry, both functionally and technically.
• Experience in technology consultancy and/or the banking industry.
• Excellent communication skills—verbal, written, and presentation—with the ability to lead challenging regulatory and business discussions.
• Comfortable working in a geographically distributed, cross-functional environment.
• Solid grasp of software development methodologies and modern technology principles.
• Familiarity with emerging tech trends such as APIs, Real-Time Payments, and Fintech innovations.
• Ability to thrive in a fast-paced, entrepreneurial setting.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Overview:

• Learn and disperse product and platform knowledge in the area of Mastercard Cross Border by becoming a subject matter expert in Mastercard cross border services.
• Perform product and technical deep dives with customers during sales as well as during implementation activities.
• Support launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral.
• Define business and technical requirements for product development roadmap and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms and processes across cross functional teams.
• Analyze post launch KPIs and provide consulting to customer as well as product development team to improve KPIs linked to product evolution and product usage.

Role:

• Deliver product workshops to customers and internal stakeholders.
• Provide consultancy and advisory support to customers on their end user journey and solution design towards establishing a best-in-class cross border payment solution.
• Contribute to the development of new products and product enhancements to meet customers’ needs.
• Follow the end-to-end product sales, implementation and launch processes for assigned areas of responsibility.
• Participate in assigned phases of the product development life cycle which may range from concept to launch.
• Enhance the development of the product value proposition across EEMEA markets.
• Engage in the execution of regional and global cross border product strategy.

All about you
To succeed in this role, candidate should have:

• Education: Bachelor’s degree in computer science, business management or equivalent
• Familiarity with Cross Border Payments industry for remittance and business payments.
• Experience as a Product Manager and a demonstrated ability to work in a business capacity to define a product roadmap, document requirements, and define / monitor KPIs.
• Experience working directly with partners and customers (e.g. Banks, NBFIs, Digital Service Providers, etc).
• Ability to analyze complex issues, identify opportunities, and develop actionable plans.
• Demonstrated success in building relationships across cross-functional teams and working independently in fast-paced environments.
• Excellent multitasking abilities, with the capacity to manage multiple projects simultaneously.
• Strong written, verbal, and storytelling skills, including the ability to present ideas effectively and build trust with diverse audiences.