Fresh Jobs at NTT Ltd.

Your day at NTT DATA

• The ServiceNow Developer is a seasoned subject matter expert, responsible for consulting with internal clients about the software technology environment with medium to high complexity.
• This role translates business requirements into technology terms and develops more complex algorithms and programming code for software solutions.
• The primary objective of the ServiceNow Developer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks and assists with determining how technology can be applied to meet client needs.

Key responsibilities:

• Collaborate closely with Product Owners and Practice Managers to understand detailed business and user requirements and align technical solutions with program goals.
• Assist in preparing technical requirement documents, including system diagrams and flowcharts illustrating data and process flows after proposed system changes.
• Analyze business requirements to ensure the designed ServiceNow solution meets functional, technical, and operational expectations.
• Perform proof‑of‑concept (POC) activities when needed to validate solution feasibility.
• Translate business and technical requirements into comprehensive system design documentation focusing on how the required functionality will be implemented.
• Develop end-to-end ServiceNow solutions, including:

Must Haves:

• Worked as ServiceNow developer for at least 3+ years recently
• Worked on multiple modules but not limited to ITSM, HRSD, ITOM, SPM, ITAM etc.,
• Preferred someone with CSA, CAD or any of CIS certifications but not mandatory

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Your day at NTT DATA

• As an Associate Cross Technology Sales Specialist at NTT DATA, you'll step into an exciting role focused on exploring new opportunities and building strong relationships. You'll start your day by identifying new leads and working closely with our Client Management team to onboard clients who can benefit from our innovative solutions. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. With your enthusiasm and determination, you'll present value propositions, partner configurations, and revenue models that align with client needs.
• You'll spend a significant amount of time engaged in selling and supporting the sales process. Partnering with Client Managers, you'll assist in creating the best solution designs for our clients by working with pre-sales architects. Building and developing relationships with new and existing clients will be a key part of your role, ensuring that their needs are met and opportunities for business growth are identified.
• Your day will also involve developing and maintaining your expertise in various technology domains. This includes staying updated with relevant product knowledge, competitor strategies, and market pricing. You'll work closely with technology vendors to understand their solutions and how they contribute to our offerings. Throughout all steps of the sales process, you'll effectively articulate our organizational value propositions.
• Continuously collaborating with your teammates, you'll support the sales process, position our technology solutions, and help close deals. You'll be responsible for defining and documenting solutions that meet customer requirements, identifying client risks, and ensuring that proposals are tracked and managed. Your ultimate goal will be to contribute to the shared growth of our team and the wider territory sales plan.

To thrive in this role, you need to have:

• Success in achieving and exceeding sales and financial goals.
• Knowledge of competitors and the ability to apply successful sales strategies.
• Strong negotiation skills to craft beneficial solutions for all parties.
• Close attention to maintaining accurate sales forecasts and close plans.
• Engaging presentation skills and proficiency in team-selling approaches.
• Ability to develop and maintain meaningful customer relationships.
• A client-centric mindset with a knack for understanding and solving customer problems.
• Flexibility to adapt quickly to new missions or urgent deadlines.
• A bachelor’s degree in information technology, Sales, or a related field.
• Industry/Vendor sales certifications required.

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Your day at NTT DATA

• The Manager, Internal Audit is a management role responsible for leading and executing risk‑based internal audits, with a specific and material focus on data centre environments and operations. The role provides advice and oversight on the coordination of audit activities to support the execution of the approved audit plan, monitors compliance, prepares and presents audit findings, and makes practical, value‑adding recommendations.
• This role furthermore provides assurance of compliance to statutory/regulatory requirements and policies and procedures and provides direction and manages the execute of the Internal Audit activity for their assigned objectives.
• This people management role drives collaboration and an innovative team culture across their teams, focused on achieving operational excellence.

Key responsibilities:

• Determines and plans the scope and objective of an internal audit and relevant methods and process to be applied.
• Manages and ensures reporting with the external auditors and ensure awareness of the workings in the audit and the areas of concern.
• Remains current with auditing best practice and legislation to advise on the analysis and review of a variety of areas in the business depending on the scope identified in the audit plan.
• Oversees the work of a team of auditors to ensure accuracy of process implementation and findings.
• Ensures the preparation of a final audit report for submission and distribution to the various stakeholders and ensure that the adequacy and effectiveness of stakeholder action plans are assessed, and implementation is monitored and reported in writing.
• Contributes to the review of the outcome of the audit process in terms of its objectives, quality, completeness and feedback.
• Ensures the communication and presentation of this information to the auditing committee and senior management, reporting on the policies adopted for auditing, and the programs and activities of the Auditing team.
• Ensures effective coordination and engagement with other assurance providers.
• Assists the senior managers with portfolio related priorities.

To thrive in this role, you need to have:

• Excellent management abilities to inspire and motivate team to perform well.
• Specialist auditing knowledge and are process driven individuals who have excellent interpersonal skills.
• Display impeccable attention to detail.
• Display excellent analyzing and problem-solving ability.
• Specialist internal auditing knowledge, with a demonstrated ability to audit complex operational and technology‑enabled environments.
• Solid understanding of data centre operations, infrastructure services, and the risks inherent in highly available, mission‑critical environments.
• Good knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process.
• Ability to provide continuous performance feedback and encourage growth and development of employees.
• Excellent written and oral communication skills, with the proven ability to present and explain complex information and suggest process improvements to diverse audiences.
• Ability to effectively establish and maintain working relationships with peers, senior leadership and all levels of the organization, with a positive and professional image.
• Ability to work successfully in a matrix/global organization.
• Excellent planning and organizational skills.
• Broad understanding of project management principles.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.

Academic qualifications and certifications:

• Bachelor's or equivalent degree or equivalent in Information Systems, Engineering, Accounting, Finance, or related field.
• CISA or equivalent technology‑focused certification (strongly preferred)
• Certification - Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or related designation.

Required experience:

• Advanced internal audit management experience, including leading audits in complex operational environments such as data centres, infrastructure services, or large‑scale IT operations, and managing people and processes to achieve corporate, regulatory, and divisional objectives.
• Advanced experience with and understanding of the deliverables of a regulatory and financial audit function.
• Advanced experience as an agent of change, with a successful record of implementing risk and compliance audits.
• Advanced demonstrated experience management audit projects and teams.

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Your day at NTT DATA

• The Server Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.
• Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Server Engineer (L2) is able to restore service to clients.
• The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA).
• The Server Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc.
• This role may also contribute to / support on project work as and when required.

Key Responsibilities:

• Proactively monitors the work queues.
• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Updates tickets with resolution tasks performed.
• Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
• Communicates with other teams and clients for extending support.
• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
• Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift.
• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
• Works with automation teams for effort optimization and automating routine tasks.
• Ability to work across various other resolver groups (internal and external).
• Identifies problems and errors before they impact a client’s service.
• Leads and manages all initial client escalation for operational issues.
• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
• Ensures all changes are carried out with proper change approvals.
• Plans and executes approved maintenance activities.
• Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering Disaster Recovery functions and tests.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).

Relevant certifications include (but not limited to) –

• VMware Certified Professional: Data Centre Virtualization
• Veeam Certified Engineer
• Microsoft Certified: Azure Administrator Associate
• MCSE

Required Experience:

• Minium 3 years' experience in a similar role.
• Moderate level experience to operate and maintain windows server environment.
• Moderate level knowledge in ticketing tools.
• Moderate level working knowledge of ITIL processes.
• Moderate level experience working with vendors and/or 3rd parties.
• IBM Spectrum Protect (Tivoli) Advantageous
• HPE and Dell Server hardware – Certifications Advantageous

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• As an Associate Regulatory Compliance Analyst, you will play a key supporting role in helping NTT DATA maintain compliance with applicable laws, regulations, and industry standards within the global IT landscape. Working alongside experienced compliance professionals, you will contribute to regulatory research, compliance monitoring, policy development, and risk management initiatives that help safeguard the organization's reputation and operations.
• This is an excellent opportunity for an early-career professional looking to build practical experience in regulatory compliance, governance, risk management, and ethical business practices within a global technology organization.
• Reporting to a manager or senior team member, you will support compliance activities that ensure NTT DATA continues to operate responsibly, ethically, and in accordance with regulatory requirements.

What You'll Be Doing

• Conduct research on global, regional, and industry-specific regulations that impact the IT sector.
• Monitor regulatory developments and assess their potential impact on business operations.
• Support the preparation, maintenance, and organization of compliance documentation, reports, regulatory filings, audit records, and related materials.
• Assist with compliance monitoring activities, including tracking initiatives, supporting internal audits, and maintaining accurate records.
• Contribute to the review and enhancement of compliance policies, procedures, and guidelines to ensure alignment with evolving regulatory requirements.
• Maintain compliance databases, training records, incident logs, and other relevant documentation.
• Participate in compliance training and development programs to strengthen your knowledge of regulatory frameworks and best practices.
• Help identify compliance risks, control gaps, and potential vulnerabilities.
• Support the development and implementation of risk mitigation plans and corrective actions.
• Assist with reviewing contracts, agreements, and third-party arrangements to verify compliance with legal and regulatory obligations.

What Makes You a Great Fit

• Foundational understanding of legal and regulatory requirements relevant to the IT industry, including data privacy, cybersecurity, export controls, and industry-specific regulations.
• Strong analytical and critical-thinking skills with the ability to interpret and apply regulatory requirements.
• Excellent written and verbal communication skills, with the confidence to interact with diverse stakeholders.
• High attention to detail and commitment to maintaining accurate records and documentation.
• Ability to build collaborative relationships across teams and functions.
• Problem-solving mindset with the ability to identify compliance challenges and contribute to practical solutions.
• Demonstrates integrity, professionalism, and a strong commitment to ethical business practices.
• Basic data analysis capabilities to support compliance monitoring and reporting activities.
• Ability to work effectively both independently and within a team environment.
• Strong organizational, planning, prioritization, and time management skills.

Required Qualifications

• Bachelor's degree in Law, Business, Compliance, Risk Management, or a related field.
• Professional compliance certifications such as CCEP, CISSP, CRCM, or similar certifications are advantageous.
• Working knowledge of compliance frameworks, regulatory requirements, and audit processes.
• Exposure to risk management principles and practices.

Required Experience

• Foundational knowledge of relevant laws and regulations, including data protection, antitrust, export control, and industry-specific compliance requirements.
• Approximately 3-5 years of relevant experience in compliance, legal, regulatory, risk, or governance-related roles.
• Exposure to compliance auditing, reporting, record management, and documentation processes.
• Experience or understanding of working within a global, matrixed organization is advantageous.
• Familiarity with the IT services or technology sector is beneficial.

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Your day at NTT DATA

• As a Principal Cloud Services Architect at NTT DATA, your expertise will shine as you create complex, innovative cloud solutions that meet and exceed client expectations. You will engage closely with our clients and sales/delivery teams, blending solution design with pre-sales activities to drive value co-creation. Leveraging your skills, you will help design secure, multi-year Managed Services solutions and play a pivotal role in their implementation.
• Each day, you'll design advanced managed service solutions that integrate seamless technology and service design across the cloud domain. Your role includes leading the Managed Service offering's design, testing and validating new features, and enhancing existing service offers. You will interface with delivery and r&d teams to ensure our solutions are innovative, competitive, and secure.
• You will map client requirements against a set of service elements and architectures, leading the full solution development process. You will facilitate workshops, analyze client architecture, and present solutions that highlight cost savings and growth opportunities. Your work will involve everything from defining service elements and ensuring compliance and risk mitigation to developing robust transition documents and roadmaps.
• Not only will you design these cutting-edge solutions, but you'll also remain engaged post-implementation, ensuring smooth transitions and participating in renewals where necessary. You'll mentor sales teams, coach colleagues, and act as an advisor, sharing insights and driving our commitment to excellence. Your expertise will help shape the future of digital transformation for some of the most innovative global organizations.

To thrive in this role, you need to have:

• Extensive understanding of cloud technologies, networking, security, and system administration.
• Advanced grasp of multi-cloud technologies, cloud-native workflows, and legacy-to-cloud migrations.
• Applied experience with Azure, GCP, and AWS infrastructure architectures.
• Deep knowledge of Managed Services delivery models.
• Strong ability to work with costing models, collaborating closely with sales and finance.
• Proficiency in communicating the value of our solutions to stakeholders at all levels.
• Ability to facilitate workshops to gather requirements and present solutions.
• Collaborative mindset, thriving in team environments.
• Bachelor’s degree in information technology/systems or a related field.