Fresh Jobs at NTT Ltd.

Your day at NTT DATA

• The Principal Global Process Specialist is a highly skilled subject matter expert, responsible for streamlining, optimizing and transforming processes to drive efficiency and excellence in Global Business Services (GBS).
• The role defines, develops, documents and tests the Op2O end-to-end processes to support the business, enhance customer experience and achieve business objectives.

Key responsibilities:

• Leads on projects to simplify, standardise and improve processes.
• Conducts As-Is analysis to identify process gaps and areas of improvement, ensuring these are mapped during the design process. Advises stakeholders on options.
• Manages the business case and requirements gathering for new demands raised to the Global Process Excellence team
• Assists with the proactive identification of business and/or operational process improvements through data analysis to ensure constructive suggestions for change.
• Identifies potential cross-regional synergies and improvements that will ensure optimal performance within Op2O area.
• Ensures the preparation of detailed process diagrams and the accompanying documentation in terms of process design.
• Engages with a variety of stakeholders and facilitates sessions to generate, review and update new improved processes.
• Assists with the implementation and delivery of projects related to business process improvement and digital transformation, against a predetermined project plan.
• Supports in maintaining various process documentation including process taxonomy, process maps, SOPs and WIs.
• Responsible for reviewing documentation at periodic intervals with the GPOs and GBS service providers to ensure completeness and updates for any changes.
• Performs any other related tasks as required.

Knowledges and Attributes:

• Strong analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
• Broad knowledge of process mapping as a method of visualizing and documentation software e.g. Signavio.
• Requirements gathering and analysis techniques - Strong communication and interpersonal skills to capture business needs and articulate complex process flows to business stakeholders.
• Strong knowledge of sales tools (Salesforce - CRM, CPQ – Quoting) and data integration concepts.
• Seasoned knowledge of business process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.
• Broad knowledge of the Op2O process (Sales, Quoting and Order Management) and experience in delivering continuous improvement within.
• Problem-solving mindset to address challenges and the ability to identify root causes and develop effective solutions.
• Attention to detail and accuracy in documenting process workflows and procedures.
• Proven track record of delivering improvement initiatives.
• Project management fundamentals to coordinate improvement initiatives.
• Excellent ability to work in multi-cultural environment (this will require managing time zones).
• Problem-solving skills to address challenges and obstacles.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Business or a related field preferred.
• Salesforce certification preferred.
• Project Management certification preferred
• Lean / Six sigma qualification or equivalent, CIPS accreditation preferred.

Required experience:

• Extended experience driving process improvement, process reengineering, or related roles within the IT services industry.
• Extended experience analysing and optimising sales processes, CRM/Salesforce and CPQ improvements.
• Experience in standardizing processes across multiple regions and departments.

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Position Overview

• The Data Privacy Marketing Specialist, reporting into the global Data Privacy Corporate Implementation Services Lead and will be responsible for supporting the effective implementation and oversight of the Data Privacy program within the Marketing function globally. The Data Privacy Marketing Specialist will work closely with stakeholders within the Marketing function to ensure that appropriate data privacy controls, across people, processes and technology, are put in place to support compliance with data protection laws and regulations, industry standards and NTT DATA, Inc.’s global Data Privacy policies.

Key Roles and Responsibilities
 Policy, Governance & Oversight

• Implement NTT DATA Inc.’s Data Privacy policies, processes, and standards within the Marketing function.
• Lead and support Data Privacy strategic projects and initiatives across global Marketing operations.
• Support the integration of global data protection requirements into Marketing processes, systems, and transformation initiatives.
• Contribute to and maintain the Record of Processing Activities (ROPA) for Marketing, ensuring data flows, purposes, and cross-border data transfers are accurately documented and aligned with global and local requirements.
• Project manage the Data Privacy requirements of new Marketing transformation projects, digital tools, and initiatives.

 Marketing Initiatives, Operational Compliance & Risk Management

• Support the implementation of Marketing centralization and integration initiatives, ensuring consistent Data Privacy practices, documentation and controls.
• Ensure data migration, consolidation and integration activities involving personal data are conducted in compliance with applicable data protection regulations and NTT DATA Inc’s Data Privacy standards.
• Conduct or support Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), and Transfer Impact Assessments (TIAs)
• Identify, document, and assess Data Privacy risks within Marketing and develop strategies to manage or mitigate them.
• Coordinate and support responses to Data Subject Requests (DSRs) related to Marketing data, ensuring timely and compliant resolution.
• Support the investigation, response, and closure of personal data breaches or incidents involving Marketing systems or campaigns, ensuring appropriate remediation and notification.
• Monitor and report on the implementation and effectiveness of Data Privacy controls within the Marketing function.
• Partner with Data Governance, Legal, and Information Security to ensure consistency across risk management, classification, and incident response frameworks.

Marketing Data, Consent & Cookies

• Design, implement, and maintain Consent and Preference Management frameworks across all Marketing systems (websites, CRM, automation tools) to ensure lawful processing, accurate consent capture.
• Oversee cookie and tracking governance, ensuring cookie banners, disclosures, and preference centres comply with global ePrivacy and data protection requirements.
• Ensure legislative and regulatory updates are reflected in the cookie management platform and that all cookies and trackers are accurately categorized, regularly reviewed, and compliant with user consent.
• Define and oversee data retention and minimization controls for Marketing systems, ensuring personal data is retained only as long as necessary for legitimate business or legal purposes.
• Partner with Marketing teams globally to ensure privacy compliance in campaign design and execution, including lawful basis assessments, list management, and audience targeting.
• Assess and monitor third-party AdTech, analytics, and tracking providers for compliance with data protection requirements and consent preferences.

AI, Technology & Vendor Governance

• Support the Marketing function in managing and reviewing AI-driven use cases involving personal data, ensuring alignment with NTT DATA Inc.’s AI Governance Framework, ethical AI standards, and privacy-by-design principles.
• Embed Privacy by Design and Default into the onboarding, configuration, and integration of Marketing technologies and automation platforms.
• Ensure vendor and third-party privacy assessments are completed, Data Processing Agreements (DPAs) are in place, and appropriate technical and organizational measures are implemented.
• Review and document cross-border data transfers involving Marketing vendors or systems, ensuring compliance with approved transfer mechanisms (e.g., SCCs, BCRs).

Awareness, Reporting & Continuous Improvement

• Develop and deliver Marketing specific Data Privacy training and awareness to build understanding of privacy by design, consent, and ethical data practices.
• Monitor developments in global data protection, ePrivacy, and marketing regulations and assess their impact on Marketing operations and technology.
• Participate in Data Privacy governance forums and provide updates on Marketing privacy performance, risk areas, and compliance status.
• Maintain professional and technical expertise by participating in industry forums, training, and continuous development.

Knowledge, Skills and Attributes

• Demonstrates accuracy and thoroughness and high levels of attention to detail
• Demonstrates strong analytical skills, including the ability to assess risk and impact from a data privacy and protection perspective
• Demonstrates a pragmatic and risk-based approach to data privacy
• Excellent leadership, creativity, presentation, writing and collaboration skills
• Excellent written and verbal communication skills (including leadership and no-leadership) and negotiation skills
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment
• Ability to work well independently and productively with minimal supervision
• Proactive in approach with high levels of motivation, being a self-starter with good planning and organizing skills
• Ability to work well in a team environment
• Demonstrates strong stakeholder engagement skills coupled with the ability to conduct presentations to both technical and non-technical stakeholders
• Positive role model, demonstrating the ability to coach, inspire and mentor others
• Strong critical thinking and decision-making skills
• Strong organizational and project management skills, including the ability to manage competing tasks and prioritize effectively
• Experience managing complex projects and working alongside cross-functional teams
• Deep knowledge of global data protection laws and regulations
• Operates with a high degree of integrity

Academic Qualifications and Certifications

• Bachelor’s degree
• CIPT, CIPP, CIPM (Preferred)

Required Experience

• +5 years’ experience in Data Privacy or related fields
• Experience in implementing Data Privacy programs and controls in Marketing functions in multinational organizations
• Understanding of Marketing processes and frameworks 
• Relevant degree and/or Data Privacy certifications and qualifications (e.g. CIPP/E/CIPM/AIGP)
• Experience in advising on complex data protection matters with practical advice
• Experience in risk management activities and practices (preferred)
• Experience in working with or advising large, multinational organizations
• Experience in working on compliance projects
• Experience in telecommunications, technology and/or professional services (preferred)
• Experience with One Trust, 6clicks, Secure Privacy (preferred)

What will make you a good fit for the role?

• Passionate about Data Privacy and up to date with the latest developments in Data Privacy globally
• Able to communicate effectively with internal and external parties at all levels
• Comfortable and proficient working in a role that interfaces with multiple cultures and time zones
• Analytical mind, initiative and able to work independently
• Excellent in time management and able to manage competing priorities
• Able to work under pressure
• Willing to travel locally or overseas

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Your day at NTT DATA

• The Financial Accountant is a seasoned subject matter expert, responsible for assisting with the preparation of more routine financial reports, processing journal entries and the accounting month-end, as well as preparing balance sheet reconciliations.
• This primary objective of this role is to report on costs, productivity, margins, and expenditures, as well as offer financial recommendations and may also assist with the management and preparation of budgets.

Key responsibilities:

• Assists with financial forecasting processes.
• Reconciles accounts, resolves discrepancies and collaborate across various finance and non-finance functions.
• Responsible for analyzing journals, producing data analysis and reports and assists with variance analysis.
• Responsible for the assembly of the annual audit information for external auditors.
• As a partner in the accounting process, recommends how to improve efficiency using automation.
• Analyzes past performance financial data and prepares budgets and forecasts for business unit management.
• Implements effective financial controls, including systems reconciliations and ensuring the integrity of reported figures.
• Plans month-end activities which includes the preparation and processing of month-end journal entries and executing a variety of actions in the accounting system.
• Performs any other relevant task as requested by management.

To thrive in this role, you need to have:

• Good communication skills (both verbal and written).
• Good interpersonal skills with good planning and organizing abilities.
• Demonstrates good attention to detail and deadline driven.
• Ability to cope with stressful situations.
• Ability to deal with different individuals at all levels in the organization.
• Takes own initiative with a solutions-orientated approach.
• Maintains a high standard of accuracy and quality.
• Proactive approach with the ability to think ahead in a fast-paced environment
• Ability to work independently and be a knowledge expert
• Strong analytical skills, and an ability to understand underlying business drivers and provide actionable insights.
• Seasoned working knowledge of accounting practices and principles.
• Knowledge and prior exposure to international entities, foreign currency, and inter-company transactions.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Accounting or Finance or related field.

Required experience:

• Seasoned experience gained in similar role preferably within a similar global organization.
• Seasoned financial accounting experience.
• Seasoned experience working on financial systems / software.

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Your day at NTT DATA

• The Senior Director, Service/Product Offer Management is a leadership role responsible for overseeing and managing a set of products and/or services throughout the offer lifecycle, supporting the various business units in achieving their strategies and goals.
• This leadership role is required to manage product portfolios specific to the business unit/division that falls within their span of control.
• This role is also responsible for developing the product and/or service plans and roadmaps of an assigned portfolio of products and/or service offerings in the organization by managing the Service Offer Management function and a group of Senior Service Offer Management Managers.
• The Senior Director, Service/Product Offer Management leads the analysis and evaluation of key market statistics and customer requirements in order to define product strategies and identify product opportunities.

Key responsibilities:

• Uses their market focus and expertise, along with a sound technical understanding of specific technologies, to align the offers with the global product strategy, ensuring the service offers remain relevant, sustainable, compelling and competitive within the markets they have been designed to serve.
• Conducts continuous research to grow their market knowledge and develop market insights to formulate robust global product strategies for service offers in their portfolios, ensuring the continued relevance of the service offer, and ensuring the offer is market relevant, competitive, and lands in all required geographies.
• Oversees the product and/or service management function by ensuring the business justification to acquire the necessary resources.
• Manages a Senior Service Offer Management team, their resources, development and overall performance.
• Develops and design product and/or service strategies.
• Oversees the implementation of the organization’s overall product strategies into the business divisions and to the relevant stakeholders.
• Determines the feasibility of the concept for development and define and develop the product specifications.
• Develops product-pricing models and contributes to the identification of suitable promotional techniques and sales and distribution channels.
• Responsible for the lifecycle of their offer portfolio, including defining and curating a backlog of enhancements in alignment with client requirements, changing market conditions and company strategy, as well as the retirement of features or entire offers.
• Defines the Minimum Viable Product (MVP) for the enhancement or new service offering to quickly assess the enhancement or new service offer, so that go / no-go decisions can be made.
• Conducts win-loss reviews based on sales opportunities and analyses the offer profit and loss over the short, medium and long term and works with all areas of the business to improve, refine and continuously enhance the offer.
• Oversees the alignment of the product and/or service set with the current and perceived market opportunities through new product and service offering launches, modifications, optimizations and terminations.

To thrive in this role, you need to have:

• Significantly vast knowledge of market segments and product portfolio categories
• Significantly vast knowledge of product lifecycles and technology solutions.
• Significantly vast knowledge of product management disciplines and tools.
• Demonstrate financial awareness and commercial acumen.
• Possesses strategic thinking skills with sound presentation and public speaking abilities.
• Significantly vast problem analysis and solution formulation capabilities.
• Excellent verbal and written communication ability.
• Significantly vast people management skills and the ability to coach other.
• Significantly vast understanding of the organization's transformation and change programs.
• Demonstrate a sound understanding of the technologies related to product areas
• Significantly vast understanding of the product’s functionality and capability.
• Display an astute mind-set with critical thinking ability.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
• Relevant certifications such as Scaled Agile and ITIL are beneficial.

Required experience:

• Significantly vast experience in a similar position, preferably gained within a global technology services organization.
• Significantly vast experience gained within the technology industry.
• Significantly vast track record managing the implementation new products or product lines.