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  • Posted: Mar 6, 2020
    Deadline: Mar 19, 2020
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    Philip Morris International Inc (PMI) is the leading international tobacco company, with six of the world’s top 15 brands including the number one cigarette brand worldwide. PMI’s products are sold in more than 180 markets. We are here to give you a view #insidePMI. We are not here to promote our brands/products. By using our LinkedIn page, you a...
    Read more about this company

     

    Product Services Engineer

    At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.
    With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

    Consumer Life Sciences’ is a completely new part of our business, built to pioneer new products as we strive to build our smoke-free future. We’re PMI’s connection with customers, turning our understanding of different markets and customer motivations into effective marketing and commercial strategy. We’re driving forward our revolution.

    If your skills are in business management, economics or marketing, there’s no better place to work right now. We have the resources and the people power to succeed. Our culture is creative, collaborative, flexible and dynamic, with a refreshing lack of hierarchy. If you’re adaptable and comfortable with ambiguity, you’ll find so much freedom here to shape your future and endless opportunities to develop.

    Your ‘day to day’

    Plan and execute Marketing, PD, Operations projects related to new product launches, execution of LPEs, manufacturing of cig prototypes and ECP/WOT/BPT products, etc. at affiliate level in accordance with agreed business plans.

    Provide full Quality support in the process of new equipment industrialization.
    Be responsible for initiating improvements related to processes and products, providing technical or analytical direction to solve quality and/or operational issues while looking for productivity and standardization opportunities.
    Consistently apply OPEN+ standards of working.

    Who we’re looking for

    Main responsibilities
    PROJECT MANAGEMENT

    • Lead execution of new product launches, modified products or special event packaging (LPEs, VAO, promo event packaging, etc) at affiliate level in close cooperation with all involved departments, functions, affiliates.
    • Consolidate all information related to new projects and product launches at affiliate level and timely inform all involved departments to define the terms and resources needed.
    • Provide necessary feasibility studies/checks, plan, coordinate and organize execution.
    • Analyze projects at initial stage to define potential risks and find solution.
    • Check newly developed documents (e-DDA; GTPs, Color Standards) and provide Product Development Department and Project Leader with information on test results. Provide technical Quality support and expertise in the process of unique designs development.
    • Monitor implementation status of projects and raise problems in a timely manner to provide corrective actions and follow-up with implementation.
    • Monitor new product launches at all stages of production.
    • Provide support during new/repaired equipment qualification to provide compliance of manufactured products with PM quality requirements


    CONSTRUCTION VALIDATION & CERTIFICATION

    • Plan, organize and coordinate the process of prototypes production and testing of improved stem, cut filler, filters, cigarettes and packaging in order to assure compliance to local standards and PMI requirements to achieve competitive quality of new/changed product at the market.
    • Plan, organize, coordinate timely manufacturing of cigarette prototypes and execution of ECP/BPT/WOT projects related to new product launches, changes in existing products based on trial plans received from PD and in strict compliance with relevant PMI requirements/procedures.
    • Ensure availability of required NTMs & tobacco materials for prototype production on the floor by means of creating PRs, following-up arrival of NTMs, panning of test CF&FI production in close cooperation with all involved departments.
    • Provide preparation of necessary documents to ensure timely delivery of NTMs & CFs and prototype samples for smoking analysis, subjective evaluation, test purposes to relevant PMI smoking labs, PMI affiliates, Marketing agencies, etc.


    QUALITY SUPPORT

    Provide technical Quality support and expertise in order to improve material, products and Quality performances. Ensure timely quality support in case of any quality problems encountered on products, providing quality risk assessment and an accurate action plan/solution that immediately mitigates impact on Quality and Production KPI's. Provide support for the review/update of manufacturing process characterization and other documents when required.

    PRODUCTIVITY INITIATIVES

    Challenge all standard processes and products in order to propose productivity initiatives. Lead initiatives in order to improve the quality standards of products. Support the work team to plan tests and analysis needed availing themselves of the concept of Total Quality, Lean Manufacturing and Total Productive Maintenance (TPM).

    COLLABORATION

    Ensure strong partnership with internal/external stakeholders focusing on collaboration and information exchange to ensure excellent quality and Compliance with PMI requirements, standardization and continuous improvement.
    Execute internal and external training to affiliate employees, as subject matter expert in QMS, quality process and product to drive and share excellence within PMI.

    HEALTH, SAFETY & ENVIRONMENT

    Promote and apply all rules concerning PMI Quality, environment, health and safety. Report all situations requiring actions in order to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and company standards.

    Skills/competencies and experience

    •  3-5 years of experience in quality assurance in tobacco, food, pharmaceutical or similar industry
    •  Good knowledge of product quality, relevant standards (ISO, GMP) and tobacco regulations requirements.
    • Advanced knowledge on Quality tools, root cause analysis, analytical skills, statistical tool knowledge.
    •  Project Management experience would be an advantage


    Qualifications

    •  College/University Master's degree in Biological Sciences, Physical Sciences, Engineering or equivalent (or corresponding skills through demonstrated experience).


    What we offer
    Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can

    • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
    • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
    • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
    • Take pride in delivering our promise to society to improve the lives of a billion smokers.


    Preference will be given to EE Candidates

    go to method of application »

    IQOS TEAM LEAD

    Be a part of a revolutionary change

    At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

    With huge change, comes opportunities. So, wherever you join us, you’ll be part of this exciting transformation to co-create innovative solutions to benefit our legal age consumers and in turn offer you the space to grow your career in the company.

    Sales & Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, onmi-channel team that’s driving our huge commercial transformation.

    If you’re a forecaster and forward-thinker, you can make a huge impact. But, here, your innovation will do more than just improving sales. You’re potentially changing the lives of a billion smokers by helping them switch to a better alternative to smoking.

    Your ‘day to day’

    An IQOS Team Lead is an individual who is extremely passionate, agile and highly entrepreneurial. The Consumer is at the center of what they do and there must be a clear responsibility to drive the team objectives in terms of Guided Trials, Sales and ultimately consumer conversion. The flexibility and unpredictable nature of the role requires an individual who is disciplined, structured and able to give clear direction to others. They need to be able to build a deep understanding of the community and channel opportunities that exist in their geographical area and build comprehensive commercial plans to build the brand in these spaces. Due to the nature of the community & channel activations, the individual needs to display a high level of accountability and responsibility for the outcomes of the commercial initiatives.

    Main responsibilities

    • Achieve territory IQOS Targets
    • Achieve predetermined individual and team targets for guided trials, sales and conversion rates.
    • Monitor the progress made against the monthly cell (team) targets.
    • Develop and implement territory plans to achieve the regional targets/goals.
    • Build, target, scope and penetrate territory specific communities
    • Identify unconventional touch points and communities in order to create brand awareness, conduct guided trials and encourage IQOS purchases
    • Identify and activate SME (Small to Medium Enterprises) opportunities within territory
    • Support Business to Business team through coordinating activations at the identified locations
    • Monitor, track performance and provide feedback on the activation
    • Number of Guided Trials Conducted
    • Plan and execute retail activations
    • Coordinate team/s for effective execution of Retail Activations in collaboration with FSF
    • Monitor, track performance and provide feedback on the activation
    • Coordinate commercial effort of 3rd Party resources
    • Allocate and schedule duties to 3rd party resources
    • Support 3rd party with system usage / issues and working tools. Enforce system usage and data capture policies.
    • Communicate weekly objectives, activations and other activities to IQOS Coaches through weekly meetings
    • Onboard new recruits
    • Conduct coaching sessions with team members
    • Track and monitor performance and report feedback to 3rd Party Management
    • Allocate leads to team members, and follow-up with IQOS Coach on execution


    Qualifications and Requirements

    • High/Secondary School - Matric essential
    • Recent graduate or 1- 2 years sales working experience
    • Tertiary education in business related field would be advantageous
    • Valid South African drivers license (minimum 1 year)


    Work Skills

    •  Computer literacy - Microsoft office and IPad
    •  Good negotiation & sales skills
    •  Planning skills
    •  Numerical and analytical skills
    •  People Management
    •  Interpersonal Skills / Relationship building

    Method of Application

    Use the link(s) below to apply on company website.

     

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