Product Services Engineer at Philip Morris International

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Consumer Life Sciences’ is a completely new part of our business, built to pioneer new products as we strive to build our smoke-free future. We’re PMI’s connection with customers, turning our understanding of different markets and customer motivations into effective marketing and commercial strategy. We’re driving forward our revolution.

If your skills are in business management, economics or marketing, there’s no better place to work right now. We have the resources and the people power to succeed. Our culture is creative, collaborative, flexible and dynamic, with a refreshing lack of hierarchy. If you’re adaptable and comfortable with ambiguity, you’ll find so much freedom here to shape your future and endless opportunities to develop.

Your ‘day to day’

Plan and execute Marketing, PD, Operations projects related to new product launches, execution of LPEs, manufacturing of cig prototypes and ECP/WOT/BPT products, etc. at affiliate level in accordance with agreed business plans.

Provide full Quality support in the process of new equipment industrialization.
Be responsible for initiating improvements related to processes and products, providing technical or analytical direction to solve quality and/or operational issues while looking for productivity and standardization opportunities.
Consistently apply OPEN+ standards of working.

Who we’re looking for

Main responsibilities
PROJECT MANAGEMENT

• Lead execution of new product launches, modified products or special event packaging (LPEs, VAO, promo event packaging, etc) at affiliate level in close cooperation with all involved departments, functions, affiliates.
• Consolidate all information related to new projects and product launches at affiliate level and timely inform all involved departments to define the terms and resources needed.
• Provide necessary feasibility studies/checks, plan, coordinate and organize execution.
• Analyze projects at initial stage to define potential risks and find solution.
• Check newly developed documents (e-DDA; GTPs, Color Standards) and provide Product Development Department and Project Leader with information on test results. Provide technical Quality support and expertise in the process of unique designs development.
• Monitor implementation status of projects and raise problems in a timely manner to provide corrective actions and follow-up with implementation.
• Monitor new product launches at all stages of production.
• Provide support during new/repaired equipment qualification to provide compliance of manufactured products with PM quality requirements

CONSTRUCTION VALIDATION & CERTIFICATION

• Plan, organize and coordinate the process of prototypes production and testing of improved stem, cut filler, filters, cigarettes and packaging in order to assure compliance to local standards and PMI requirements to achieve competitive quality of new/changed product at the market.
• Plan, organize, coordinate timely manufacturing of cigarette prototypes and execution of ECP/BPT/WOT projects related to new product launches, changes in existing products based on trial plans received from PD and in strict compliance with relevant PMI requirements/procedures.
• Ensure availability of required NTMs & tobacco materials for prototype production on the floor by means of creating PRs, following-up arrival of NTMs, panning of test CF&FI production in close cooperation with all involved departments.
• Provide preparation of necessary documents to ensure timely delivery of NTMs & CFs and prototype samples for smoking analysis, subjective evaluation, test purposes to relevant PMI smoking labs, PMI affiliates, Marketing agencies, etc.

QUALITY SUPPORT

Provide technical Quality support and expertise in order to improve material, products and Quality performances. Ensure timely quality support in case of any quality problems encountered on products, providing quality risk assessment and an accurate action plan/solution that immediately mitigates impact on Quality and Production KPI's. Provide support for the review/update of manufacturing process characterization and other documents when required.

PRODUCTIVITY INITIATIVES

Challenge all standard processes and products in order to propose productivity initiatives. Lead initiatives in order to improve the quality standards of products. Support the work team to plan tests and analysis needed availing themselves of the concept of Total Quality, Lean Manufacturing and Total Productive Maintenance (TPM).

COLLABORATION

Ensure strong partnership with internal/external stakeholders focusing on collaboration and information exchange to ensure excellent quality and Compliance with PMI requirements, standardization and continuous improvement.
Execute internal and external training to affiliate employees, as subject matter expert in QMS, quality process and product to drive and share excellence within PMI.

HEALTH, SAFETY & ENVIRONMENT

Promote and apply all rules concerning PMI Quality, environment, health and safety. Report all situations requiring actions in order to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and company standards.

Skills/competencies and experience

•  3-5 years of experience in quality assurance in tobacco, food, pharmaceutical or similar industry
•  Good knowledge of product quality, relevant standards (ISO, GMP) and tobacco regulations requirements.
• Advanced knowledge on Quality tools, root cause analysis, analytical skills, statistical tool knowledge.
•  Project Management experience would be an advantage

Qualifications

•  College/University Master's degree in Biological Sciences, Physical Sciences, Engineering or equivalent (or corresponding skills through demonstrated experience).

What we offer
Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society to improve the lives of a billion smokers.

Preference will be given to EE Candidates