Fresh Jobs at Sandvik

• We are looking for a highly motivated, get things done and results-orientated Aftermarket Manager for our Divisions Stationary Crushing and Mobiles to join our team.
• The role will report into the Business Line Manager – Stationary Crushing (and dotted line to the Business Line Manager – Mobiles) and be an integral part of executing the Aftermarket strategy of these Divisions across Sales Area Africa. 
• The role will be based in our offices in Spartan, Kempton Park. 

Purpose of the role:

• Responsible for leading our Aftermarket organization in Sales Area Africa through aligning the Africa aftermarket strategy with the Division BLM and the subsequent execution of the strategy through action plans & initiatives relevant for each territory that drive engagement, satisfaction, retention and growth with our customers. The role will also be responsible for managing the Territory Southern Africa Aftermarket organization

The job responsibilities:

• Develop and implement a plan for the Africa Sales Area based on the relevant Division Aftermarket (AM) strategy, focused on AM growth & retention as well as ensuring each Territory has the necessary services and skills development.
• Promote and monitor aftermarket agreements and utilize commercial offering to secure AM business
• Promote and follow the introduction of products and ensure AM capture rate on any new installed base.
• Develop a roadmap (guide) for the development of competencies for the organization of the life cycle and promote initiatives to share knowledge in the region and through the sales area training function.
• Establish and maintain an organization that manages to support the fulfilment of strategic and financial objectives.
• Participate in the establishment of the commercial strategy (3- 5 Yr plans) and follow up on specific actions (BAP, ABPs) that will ensure compliance with strategic objectives.
• Create an organization that provides high-level technical assistance on products and applications to the Division/s, as well as quality support to customers.
• Work with Territory Managers and Territory Service Managers to develop aftermarket strategy and execution plans to grow aftermarket business in each of the Territories
• Increase the capabilities of service teams through regular certifications, trainings, webinars, etc.
• Promote the use of the available tools, including digital tools to provide a better service to our customers
• Promote the digitalization of the fleet and monitor the status of digitized equipment.
• Ensure AM resources are appropriate to support the Africa region requirements and develop and present Business Cases when additional resources are needed, in conjunction with the Territory Managers
• Working with Territory Managers to ensure aftermarket business is supported and building business cases for investments to support business growth
• Promote the repair strategy in order to enhance and grow the aftermarket business and ensure necessary partners or facilities to support a repair strategy
• Gather and manage work teams to perform root cause analysis when failures occur in strategic clients.
• Collect troubleshooting information and refer it to the factory support line. 
• Management of guarantees
• Consolidate and communicate technical and security bulletins and monitor the correct application of the new technical and security measures.
• Ensure technical information about Sandvik's offering and competitors up to date
• Ensure that the data in the installed database is accurate and properly developed.
• Manage fleet database
• Manage the database of market share.
• Identification of opportunities to replace competitor equipment
• Ensuring optimal set up & management of customer service/support (CSC) and technical sales support to optimize customer experience
• Working with logistics and inventory management functions to ensure optimal setup and functioning of the supply chain and timely supply of customer orders and improving availabilities through forecasting and planning
• Any other tasks in line with the reasonable scope of the role, which may included but not limited to AM support for growth opportunities (eg ATD division)

EHS Responsibilities

• Deliver the necessary resources for the effective control of EHS risks. 
• Promote the EHS Policy and Company Values with a focus on EHS. 
• Develop the EHS activities and actions associated with its annual commitment. 
• Deliver the necessary resources for the effective control of EHS risks. 
• Ensure compliance and execution of audits in safety, health and environment. 
• Ensure compliance and application of the EHS Plan, strategies in safety, health and environment. 
• Ensure the non-repetition of events through effective learning from incidents. 
• Verify at Ground Zero the understanding and application of rules and procedures and the role of leaders. 
• Ensure the implementation of corrective actions based on incidents or learning. 
• Promote and encourage continuous improvement, innovation and implementation of best practices. 
• Encourage the recognition of staff for achievements in safety, good practices.
• 16.2 appointee under the Occupational Health & Safety Act 85 of 1993 Section 16(2

Qualifications & Experience Requirements

• BEng Degree in Industrial Engineering, Mechanical/Metallurgical Engineering, Engineer in mines, maintenance or similar 
• +5 years in a similar managerial role with exposure in mining industry and related industries
• +5 years management experience is mandatory 

Other Requirements & Competencies

• Knowledge of vibrating and/or crushing equipment
• Good understanding of mining site plants and process engineering
• Sound judgement and problem-solving ability
• Listening and logic interpretation
• Strong customer orientation
• Advanced communication skills
• Demonstrated leadership & mentoring skills
• Must be flexible and self-reliant, self-starter
• Excellent time management
• Sound commercial reasoning and contract management
• Financial understanding and preparation of budgets & forecasts
• Strong understanding and compliance with Health and Safety in the workplace
• The ability to make sound decisions, execute plans & take initiative
• Computer Literacy and MS Office proficiency
• Willingness & fitness to travel into other African countries (+50% travel)
• Fluent in English
   

go to method of application »

• We are looking for a savvy, results-orientated and motivated Business Line Manager – Mobile Crushing and Screening to join our team.
• The role will report into the Vice President – Sales Area Africa and be part of our senior leadership team Africa.  The role will be based in our offices in Kempton Park, Johannesburg.

Purpose of the role:

• This role will be responsible for driving our Mobile Crushing and Screening Division growth strategy and managing the Mobiles business in the Sales Area Africa market

The job responsibilities:

• Build relationships and trust with our Distributors and Customers
• Develop and implement strategic business plans aligned to the Divisional strategy to achieve sales targets and ultimately grow our market share in Africa for both Equipment and Aftermarket, including a focus on ensuring high capture rate on aftermarket
• Responsible for forecasting revenue for the territory and accountable for delivery of the forecasted revenue per month to defined profitability targets
• Seek opportunities to upsell the Sandvik Finance option
• Adopt tools to aid – CRM, Sales Bundling Tool etc
• Measure the performance of your accounts against the forecasted expectations and adjust wherever necessary through effective and decisive action making
• Proactive Management of inventory levels across the Territory to ensure aftermarket capture rate and improved leadtimes and availabilities for customers/distributors
• In conjunction with the training function ensuring adequately trained local Service resources
• Promote the image of Sandvik and Mobile Crushing & Screening end to end offering in the accounts entrusted to you along with participating to local events and trade shows deemed beneficial
• Provide updates on specific insights and activities by using internal and external networks and translate into informing go to market strategies
• Support the development of our portfolio and development relationships with Product Managers
• Drive continuous improvement, identifying opportunities to enhance sales efficiency, customer experience, and market positioning
• Focus on value selling to ensure our solutions provide value to the customer
• Actively engage with customers, fostering strong relationships and expanding market presence
• Responsibility for relationship management with Distributor accounts
• Alignment with other sales area stakeholders in other Divisions to align and coordinate customer engagement across the offering to ensure a consistent customer experience
• Build commercial proposals and strategies to win new customer business
• Collaborate with key stakeholders to support business wins
• Proactive performance management, goal setting and initiatives to drive high employee engagement within the team

EHS Responsibilities

• Develop ones & teams EHS activities and actions associated with the annual commitment and sales area EHS plan
• Follow EHS policies / procedures / training.
• Participate in EHS programs or activities.

Qualifications & Experience Requirements

• Bachelor's degree in Business, Engineering, or a related field. 
• Experience in key account management/sales or business development in a B2B industry, with a minimum of 5 years' experience working in a similar role in the mining or construction industry

Other Requirements & Competencies

• Proven ability to build solid working relationship in a Dealer/Distributor and/or mining customer environment
• Proven experience and ability to manage high value accounts
• A solid financial understanding to ensure deals hit required profitability requirements
• Experience in technical & business/commercial discussions
• Strong stakeholder and cross functional team management skills.
• Excellent communication and negotiation abilities.
• Strategic thinker with a results-oriented mindset.
• Extensive travel readiness in Africa required (Valid passport & driver license mandatory requirement) – at least 50% travel
• Fluent in English
   

go to method of application »

The Role:

• To assist Artisans in effective maintenance and breakdowns.
• This service is rendered to Sandvik Mining and Rock Technology clients.

Key Performance Areas:

• Assist artisan with any service/breakdown related activity
• Visual inspection of machines
• Clean workshop, machine, tools and equipment
• Follow workshop map
• Check wrapping & hoses
• Relay messages between operations
• Provide feedback to artisan on machine condition
• Comply with SMRT SHEQ management system and the Objectives and Targets set.
• Utilise correct tools
• Report Hazardous conditions and acts.
• Participate in Incident / accident investigations.
• Technical readings
• Work on scheduled and unplanned maintenance and breakdowns

Your Profile:

• Grade 12 / N3 Technical Qualification/ Equivalent Qualification
• Computer literacy ability to work with Excel spreadsheets, graphical presentations and charts
• English proficiency
• First Aid Level 1 (Advantageous)
• Experience in manufacturing workshop
• Relevant mechanised mining equipment experience
• Physical & Medical ability to function in a workshop / underground environment
• Understanding of the necessity and value of teamwork; ability to work effectively as part of a team