The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
Key Responsibilities:
- Supplier Coordination: Manage supplier accounts to optimize ordering patterns and frequency for maximum profitability.
- Forecasting & Planning: Use data analysis to set item parameters and generate accurate forecasts.
- Product Lifecycle Management: Ensure effective product lifecycle tracking, from introduction to phase-out.
- Purchase Order Management: Place supplier orders to maintain optimal inventory levels and ensure service levels are achieved.
- Promotional Replenishment: Collaborate with teams to plan and execute promotional inventory replenishments.
- Forecast Exception Handling: Identify and act on forecast deviations to prevent stock-outs or excess inventory.
- Project Management: Lead supply chain-related projects to improve efficiency.
- Data Reporting & Analysis: Generate reports on supply chain performance and make data-driven recommendations.
Education:
- BCom Degree in Supply Chain, Logistics, or a related field (Preferred but not mandatory if experience aligns).
Experience:
- 2-3 years of hands-on experience in demand planning, forecasting, or supply chain roles (FMCG industry preferred).
- Experience with SAP or similar ERP systems is a plus.
- Proficiency in Microsoft Excel, including pivot tables, data analysis tools, and large dataset management.
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Job Objectives
- To manage sales performance of the branch.
- To control all stock management functions within the branch.
- To ensure that all branch staff are managed effectively.
- To provide excellent customer service.
- To control all cash management activities within the branch
- To report on all branch activities and relevant data
- To contribute towards the regional budgeting process To implement daily management controls People Management Training
- To implement daily management controls
- People Management Training
Qualifications
- National Senior Certificate/Equivalent qualification
Experience
- Retail Experience- 2 yr experience(Desirable)
- Branch Management Experience- 2 yr experience (Desirable)
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Job Objectives
- To analyse and identify problems / exceptions related to maintaining an accurate Stock Ledger and take action to correct these.
- To ensure that all stock movement are accounted for accurately and timeously.
- To ensure that all Service Department production is captured on Blue Cube.
- To ensure in-stock status at all time.
- To ensure that management receiving checks are done on a daily basis.
Qualifications
- National Senior Certificate
Desirable
- Admin and Sales Management training
- Trainee Manager Training
- Cost control diploma
Experience
- 1-2 year related experience. Retail or Furniture environment desirable.
Knowledge and Skills
- 6-12 month Retail Furniture operations knowledge desirable
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Job Objectives
- Filing of documents/information.
- Capturing of data accurately and timeously.
- Requesting supplier and store performance reports from systems as requested by Buyers.
- Resolving store queries (via e-mail and telephonic) professionally and accurately.
- Providing a secretarial service to Buyers.
Qualifications
Essential
Experience
Essential
- 1+ year related retail/commerce experience.
Desirable
- Office administration or data-capturing experience.
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Key Performance Areas include:
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration
- Housekeeping
- Stock control
- Customer service
- Sales
- Compliance
- Marketing campaigns
MANAGEMENT
- Operational work planning.
- Priority setting and scheduling of staff.
- Operational performance monitoring.
- People and enabling capacity management/Resourcing.
- Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
- Resolve escalated operational issues.
- Budget management.
LEADERSHIP
- Developing and tutoring staff, interns, and assistants.
- Motivate and discipline the team.
Qualifications
Essential
- Bachelor of Pharmacy degree/ equivalent qualification.
- Registered as a pharmacist at the South African Pharmacy Council (SAPC).
Desirable
Experience
Essential
- Experience in managing staff.
- Experience working in a retail pharmacy environment.
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Job Objectives
Incident Management of End-User and Store Devices:
- Effectively manage and resolve reported incidents within agreed-upon Service Level Agreements (SLA).
- Understand and adhere to user authority levels and corresponding SLAs (e.g., immediate assistance for executives; up to 4 hours for general users).
- Provide second-line telephonic and remote support by accessing endpoint devices directly.
- Physically visit sites to troubleshoot and resolve user issues as necessary, ensuring quality of service delivery.
- Take ownership of problems, progressing towards resolution and providing advice or training to users about system functionality.
Setup, Configuration, and Installation of Endpoint Devices:
- Responsible for the installation and configuration of new endpoint devices (e.g., desktops, POS systems).
- Reload software as needed on PCs and store endpoint devices while ensuring data integrity and security.
- Install and configure peripherals such as printers, adhering to established installation standards.
Vendor and Infrastructure Management:
- Liaise and manage third-party vendors for installations and maintenance, ensuring compliance with established standards.
- Assist with servicing endpoint devices and peripherals as part of ongoing support and installation projects.
New Store Opening Process:
- Engage with stakeholders to understand business requirements for new site layouts and assist in planning installations of third-party services.
- Manage communications regarding site installations and escalate issues as necessary.
- Ensure the installation and configuration of store endpoint devices and coordinate vendor support for Voice, Data, and wireless installations.
Qualifications
- Degree/Diploma in IT, Software Development, Information Systems, Systems Support, or related field (essential).
- A+, N+, or MCSE certification or relevant industry qualification (essential).
Experience
- +3 years of experience in an IT Field Support role or equivalent, with a strong focus on retail environments (essential).
- Solid technical knowledge and experience with systemic problem analysis and resolution practices (essential)
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Job Objectives
- Design, develop, and execute test plans and test cases for card issuing and acquiring systems.
- Validate transaction processing against Mastercard and Visa compliance standards.
- Analyse and interpret ISO 8583 messages, ensuring accurate data element mapping and transaction integrity.
- Identify and document key test scenarios and cases of high complexity and scale.
- Review final test cases with Test Lead and key stakeholders and drive and obtain sign-off.
- Perform end-to-end testing of payment flows including authorization, clearing, and settlement.
- Collaborate with developers, business analysts, third parties and QA teams to identify and resolve defects.
- Utilize SQL for data validation, test data preparation, and backend verification.
- Participate in regression, system integration, system and reconciliation testing cycles.
- Document test results, manage defects through their lifecycle, and provide detailed analysis for continuous improvement.
- Stay updated on industry standards and regulatory changes in card payments.
- Identify and obtain required test data, and ensure test environment setup (i.e., test server access and test logins).
Qualifications
- Knowledge of PCI DSS compliance and security testing. – (essential)
- Degree or Diploma in Information Technology or a related field – (essential).
- Formal software testing training (e.g., ISEB, ISTQB CTFL) – (essential).
- Advanced testing certified (e.g., ISTQB CTAL) - (essential).
Experience
- Experience with EMV, contactless, and mobile payment technologies. – (essential)
- Experience in Agile/Scrum environments.
- +6 years’ experience as a Lead Test Analyst with extensive demonstrable experience in manual testing, SQL, and testing in an Agile environment – (essential).
- Extensive experience of testing complex user interfaces – (essential).
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Job Objectives
- Stock control
- Dispensing (under supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
Essential:
- Qualified as a Post Basic Pharmacist Assistant.
- Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
- Two years+ experience working in a similar role.
go to method of application »
Job Objectives
- Stock control
- Dispensing (under supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
Essential:
- Qualified as a Post Basic Pharmacist Assistant.
- Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
- Two years+ experience working in a similar role.
go to method of application »
Job Objectives
- Stock control
- Dispensing (under supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
Essential:
- Qualified as a Post Basic Pharmacist Assistant.
- Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
- Two years+ experience working in a similar role.
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Job Objectives
- Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
- Giving product demonstrations and helping customers find products that meet their needs.
- Identify customer needs and recommend cosmetics and skin care products based on their preferences.
- Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
- Ensure proper presentation of products on shelves.
- Explain to customers how to use products they’re interested in buying.
- Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
- Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
- Handle customer queries and escalate where necessary to management.
- If required, assist with any ad hoc duties, excluding dispensary.
Qualifications
Essential
Desirable
Experience
Essential
- Proven experience working within a beauty and skincare environment in a similar role.
- At least 5 months of point of sale / till point experience within a retail environment.
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Job Objectives
Sales maximization
- Consistently maximize branch gross profit through effective management of key gross profit drivers.
- Maintain stock holding days and stock ordering within required parameters.
- Maintain 100% consistency and adherence to stock price changes.
- Take corrective action to address sub-standard sales staff performance.
Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)
- Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage.
- Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.
Branch sales reporting
- Provide timely and accurate reporting to the Regional Retail Manager.
- Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.
Effective merchandising and stock availability assurance
- Ensure that the branch is merchandised according to company layouts and standards.
- Promotional displays are erected and placed as per buyers’, suppliers and company requirements.
- In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).
Meeting customer expectations
- Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.
People Management
- Lead, motivate, coach, and enable direct reports to meet profitability and customer service standards.
- Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.
- Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.
Housekeeping, health and safety, and compliance assurance
- Comply with hygiene and housekeeping standards at all times.
- Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications
Essential
Experience
Essential
- At least two (2) years of retail sales management or supervisory experience.
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Job Objectives
Our ideal candidate will be adept at
- Managing sales performance of the branch
- Controlling all stock management functions within the branch
- Manage all branch staff effectively
- Provide excellent customer service
- Control all cash management activities within the branch
- Report on all branch activities and relevant data
- Contribute meaningfully towards the regional budgeting process
- Implement daily management controls.
- People Management & Training
Qualifications
- Matric essential
- Retail Management Diploma would be a serious advantage
Experience
- Proven Retail Furniture environment experience - 3 year minimum
- People Management Experience - 3 years minimum
- Managing successful teams of Sales Representatives - 3 years minimum
Method of Application
Use the link(s) below to apply on company website.
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