Founded over thirty-eight years ago in March 1971, The Prestige Cosmetics Group (Pty) Ltd is today the leading distributor of fine fragrances, cosmetics and specialised skincare in South Africa. By investing in our brands, our people and our capabilities, PCG continues to be acknowledged as the preeminent business in the distribution of luxury products in So...
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JOB OVERVIEW
- To uphold and express the Chanel brand identity across all South African retail environments through exceptional visual merchandising and shopfit execution.
- The Visual & Shopfit Specialist ensures that every boutique, counter, and travel retail space reflects the spirit of Chanel — refined, consistent, and inspiring — while delivering operational excellence and collaboration across local and global teams.
KEY RESPONSIBILITIES
New Counter & SAB Launches (South Africa & Travel Retail)
- Develop detailed project briefs for all new counters and SABs.
- Coordinate project timelines, installations, and refits between UK and local design teams, project management partner and shopfitters.
- Coordinate layouts and bespoke designs with the UK VM and Display teams.
- Manage timely availability and installation of merchandising elements.
- Manage snag corrections with shopfitters to maintain standards of excellence.
On-Site Merchandising & Execution
- Ensure each retail space fully represents the CHANEL aesthetic and brand codes upholding global merchandising guidelines across all South African counters.
- Deliver consistency in POS hotspots, tester stands, TGPs, SED, TGS, and product layout across all SAB’s and retail doors.
- Ensure all elements required for visual changes are implemented on time.
- Fragrance – Execute fragrance bay layouts to ensure the Chanel identity and merchandising is consistent across all markets.
- Makeup – Execute MED layouts for MED wall and table units.
- Skincare – Execute skincare bay layouts show casing new products using IWD Displaya
- Coordinate with the Global team for the POS screen planning such that the programming aligns to the campaign launch dates using Chanel-Channel.
Bespoke Merchandising Projects
- Partner with the UK VM Design team to develop and execute bespoke merchandising elements.
- Implement POS and visual assets in line with campaign deadlines and marketing priorities.
- Ensure all design solutions reflect CHANEL’s visual language and craftsmanship.
Campaign & On Counter store change over management
- Translate the global marketing calendar into local merchandising actions.
- Manage lightboxes, tester stands, hot spots and counter elements to showcase updates in collaboration with marketing and display teams.
- Coordinate digital screen content via CHANEL-Channel to align with campaign timelines.
Forecasting & Production Planning
- Partner with the marketing manager and UK design team to forecast yearly merchandising needs.
- Track and manage stock levels of visual elements, triggering reorders when required.
- Oversee the production and briefing of locally sourced elements to meet brand standards and timelines.
Communication & Collaboration
- Communicate merchandising plans, updates, and layouts to VM, marketing, and retail field teams.
- Maintain open communication with regional managers to address and resolve in-store issues.
- Support regional teams with visual merchandising guidance and best practices.
Reporting & Governance
- Provide regular updates to the General Manager and UK VM team on all active projects and maintenance schedule.
- Maintain professional liaison with UK teams, suppliers, and shopfitters.
- Submit the following on schedule:
- Monthly detailed visual feedback and maintenance report.
- Monthly action plan/journey planner by the 20th of each month.
- Maintenance summary for bi-weekly Brand Core meetings.
- Quarterly visual changeovers and planograms for Cycle Meetings.
- Accurate store visit logs and supporting documentation.
- Maintain VM Asset log.
- Maintain safe keeping of VM assets ensuring best practice and cost-effective storage.
Store Maintenance
- Maintain and track all maintenance issues, ensuring resolution within 30 days.
- Manage supplier relationships to ensure quality workmanship and competitive pricing.
- Provide monthly updates to RDMs and counter teams.
Eventing & Activations
- Lead design, setup, and breakdown of all CHANEL events and activations.
- Oversee execution in standalone boutiques, wholesale counters, external activations, and conferences.
- Ensure best practice, cost control, and brand alignment in all visual eventing activities.
Budget Management & Administration
- Full accountability for Visual Merchandising and Shopfit-related GL codes under A&P.
- Conduct monthly reconciliations and report to the Marketing Manager by the 15th.
- Manage PO requisitions, supplier payments, and CAPEX budgets for new counters and SABs.
Visual Merchandising Asset Management
- Maintain and update the VM asset log, ensuring accurate tracking.
- Oversee the safe keeping and cost-efficient storage of all VM assets.
Trade & Field Presence
- Maintain close awareness of counter presentations across all regions.
- Conduct in-person visits to Johannesburg and Pretoria weekly.
- Receive photographic feedback from Cape Town and KZN bi-weekly.
- Visit Cape Town every 8 weeks and KZN every 12 weeks.
PROFILE & COMPETENCIES
- At least 4 years of experience in a similar role
- Deep understanding of luxury retail and brand aesthetics
- Exceptional project management and organisational skills
- Collaborative, solution-driven, and detail-oriented
- Effective communication and cross-functional coordination skills
- Ability to balance creativity with disciplined execution
- Ability to understand technical plans
- Commercial awareness and budget management
- Attention to detail
- Own transport and driver’s licence
- Passport and ability to travel abroad
- Computer literacy, proficient in below computer programs:
- Microsoft Office including Excel, Word, PowerPoint and Teams
- Adobe Photoshop
- Illustrator
- InDesign
- Sketchup
- AutoCAD
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JOB OVERVIEW
- The Events Coordinator is responsible for planning, organizing, and executing events that align with the company’s objectives and brand values. This role ensures seamless event experiences by managing logistics, coordinating with vendors, and collaborating with internal teams. The Events Coordinator plays a key role in creating memorable and impactful events that engage participants, enhance brand visibility, drive sales and achieve strategic goals.
KEY RESPONSIBILITIES
Annual In-store Retail Marketing Plan
- Liaise with the Marketing Manager and Sales Manager on the creation & execution of the retail calendar for relevant store groups.
- Contribute to the generation of a retail calendar detailing all in-store activities planned for relevant store groups.
- Book all relevant in store and eventing space to execute the retail calendar.
- Follow projects through to execution, delivery and review (e.g. POS materials, sites, windows, tester units with the support of the Marketing Manager and Visual.
- Ensure sign off of projects with Marketing Manager from a budgetary perspective.
- Define retail marketing plan on the basis of the SA activity plan and consider the UK calendar, the various retailer activities and specifically locally relevant opportunities.
- Develop and modify plan over time in conjunction with the SA Marketing team to provide a retail focus to all planned marketing activity for SA Flagship/Studio and Espace Parfums and Makeup Hub Doors.
Retail and Retail Events
- Book relevant space in trade.
- Drive the briefing process for the visual execution and customer journey of each retail event where specific visual elements and set-ups are required.
- Follow projects through to execution, delivery and review (e.g. POS materials – sites, windows, tester units with the support of the relevant Brand Team, ROI).
- Ensure all product and POS materials are ordered for timely delivery.
- Work closely with the teams on counter to ensure maximization of project opportunity.
- Ensure all relevant parties are communicated with to ensure competency.
- Work with Sales, Fragrance and Beaute Sales Manager, Marketing and Training teams to ensure relevance of Plan: Practically (local marketing, training, media), aesthetically (visual merchandiser) and commercially (sales dept).
- Collate all launch activity and synchronise relevant communication to optimise key product launches throughout the year.
- Regularly visiting stores to stay aware of market trends.
Brand Budget
- Ensure ROI for all retail plan initiatives.
- Ensure accuracy of budget reporting and GL codes (invoices, purchase requisitions).
- Liaise with the Marketing Manager to ensure relevant budgets are set and maintained.
Stakeholder Engagement and Management
- Work closely with the Marketing Manager to progress retail calendar, priorities, and initiatives.
- Work closely with the Visual Merchandiser to ensure merchandising guidelines are executed properly in-store and that best practice is followed within Chanel Boutique stores.
- Work closely with RDM’s in the field and have weekly update meetings.
- Build good relationships with internal and external stakeholders.
- Responsible for own personal development plan.
- Ensure behaviour aligns to brand standards and company culture.
COMPETENCIES
- Planning and organising
- Deciding and initiating action
- Working with people
- Communication and influence
- Entrepreneurial and commercial thinking
- Delivering results and meeting customer expectations
- Adapting and Responding to Change
MINIMUM REQUIREMENTS/QUALIFICATIONS
- 2 years retail experience
- 2 years eventing experience
- Microsoft Office Proficiency (Excel, Word, PowerPoint)
- Business degree advantageous
- Cosmetics/Retail/Luxury experience advantageous
- Must be in possession of a valid drivers license and vehicle as travel is required
go to method of application »
JOB OVERVIEW
- The core purpose of the role is to work together with the Marketing Manager and Brand Team to develop the brand in South Africa through optimum use of the A&P investment tools, adaptation of international strategy and ensuring a 360̊ approach to all local marketing strategies, ultimately growing market share and brand image in South Africa.
KEY RESPONSIBILITIES
Marketing/Brand Support Functions
- Be a custodian of the brand image in South Africa, maintaining brand equity and integrity at all times
- Liaise with the brand team (Digital, PR, Trade Marketing) to understand marketing goals and provide support as required and directed by the Marketing Manager
- Present marketing and branding ideas to the team
- Ensure compliance with relevant legal, brand and process requirements
- Provide support to the Marketing Manager on brand specific tasks
- Systematically develop processes that provide relevant information and support to the Marketing Manager, including but not limited to:
Inventory review and reporting
- Monthly brand reporting
- Retailer sales performance and stock reporting
- Administrate the process flow of all new products both internally and externally to ensure products are loaded correct and timeous
- Timeous accurate completion and submission of all retailer buy plans/master files and seasonal marketing/online booking calendars and forms
- Timeous and accurate management of price increases as required
- Ensure all documents are accessible at all times
- Deliver within set deadlines
- Provide optimum service levels to all stakeholders internally and externally
- Manage customer and consumer queries professionally to achieve a positive outcome
- Assist with project-based assignments set out by the Marketing Manager to gain knowledge and practical experience in development-focused tasks
- Track competitor activity monthly and gain learnings from analysis
- Spend time in-store to obtain trade experience/knowledge and gain customer insights
- Support the team with all administration tasks as required
Sales Performance
- Regularly review business performance to ascertain challenges and opportunities
- Assist in the management of inventory to ensure brand stock levels in house meet both the brand and organisational requirements
- Report on brand performance monthly as required (including but not limited to sales, retailers performance, SKU performance, PR, new launches)
- Assist in the management of new launches including stock tracking with demand planning, receipt of retailer orders vs plan, stock distribution (together with POSM) from the warehouse, communication with the sales team, proactive adaptations to plans to maximise launch potential and follow up and reporting following launch period
- Engage in research to gain relevant information including but not limited to competitors, pricing and target markets
Stakeholder engagement and management
- Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
- Work with stakeholders to gain maximum exposure for the brand
- Co-ordinate and implement PR activity including distribution of new launches and tracking and reporting on local media and digital coverage
Budget and financial responsibilities
- Allocate resources and work with others to ensure specified budgets and ROI requirements are observed
Leadership and Culture
- Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance at least once a month and strive to improve based on these interventions.
- Adhere to the company’s values.
- Be an active participant in all culture initiatives and activities.
- Take responsibility for all issues facing the department, work as a team and mentor/coach new team members as required.
- Communicate with your line manager regularly and make recommendations on improving efficiencies and effectiveness in the department.
- Contribute positively to create a harmonious working environment for all team members.
- In addition, Marketing Assistants may be allocated additional projects with the Marketing Manager to develop brand management and commercial skills.
COMPETENCIES
- Taking decisions and initiating action, taking responsibility for these
- Working with people
- Writing, reporting and communication
- Persuading and influencing
- Planning and organising
- Delivering results & meeting customer expectations
- Adapting and responding to change
- Coping with pressures and setbacks
- Analysing
- Entrepreneurial and commercial thinking
- Problem-solving
SKILLS
- Understanding of brand management and marketing concepts
- High attention to detail
- Proactive, adaptable and flexible
- Organised with ability to multi-task, ensuring deadlines are prioritized and met
- Strong interpersonal skills and ability to build relationships with internal/external partners
- Strong communication and reporting skills
- Business acumen
- Results driven
MINDSET
- Energetic team player with the ability to positively impact the team
- Proactive self-motivated attitude that delivers results and works towards excellence
- Compliant with all policies, procedures, ethics & values in the business
MINIMUM REQUIREMENTS/QUALIFICATIONS
- Business/Marketing degree
- Proficient with Microsoft Office Suite (including word processors, spreadsheets, design applications and presentation programmes)
- At least 2 years brand/marketing experience
- Cosmetics industry experience in the luxury sector is advantageous
go to method of application »
JOB OVERVIEW
- The core purpose of the Marketing Intern is to work together with the Brand Manager to develop the brand in South Africa through optimum use of the A&P investment tools, adaptation of international strategy and ensuring a 360̊ approach to all local marketing strategies, ultimately growing market share and brand image in South Africa.
KEY RESPONSIBILITIES
Business Performance
Provide Support to Brand Strategy and Development
- Be a custodian of the brand image in South Africa, maintaining brand equity and integrity at all times
- Assist the Brand Manager to adapt global strategies to suit the local market and to meet the retailer’s expectations while fully adhering to all international brand rules and guidelines
- Assist the Brand Manager to develop and present brand strategy to retailers at seasonal strategy sessions
- Liaise with senior marketing and other managers to understand marketing goals
- Present marketing and branding ideas to senior managers
- Ensure compliance with relevant legal requirements
Sales Performance
- Regularly review business performance to ascertain challenges and opportunities
- Assist in the management of inventory to ensure brand stock levels in house meet both the brand and organisational requirements
- Report on brand performance monthly as required (including but not limited to sales, retailers performance, SKU performance, PR, new launches)
- Assist in the management of new launches including stock tracking with demand planning, receipt of retailer orders vs plan, stock distribution (together with POSM) from the warehouse, communication with the sales team, proactive adaptations to plans to maximise launch potential and follow up and reporting following launch period
- Engage in research to gain relevant information including but not limited to competitors, pricing and target markets
Stakeholder engagement and management
- Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
- Work with stakeholders to gain maximum exposure for the brand
- Co-ordinate and implement PR activity including distribution of new launches and tracking and reporting on local media and digital coverage
Budget and financial responsibilities
- Allocate resources and work with others to ensure specified budgets and ROI requirements are observed
Marketing/Brand Support Functions
- Systematically develop processes that provide relevant information and support to the Brand Manager, including but not limited to:
- Inventory review and reporting
- Monthly brand reporting
- Retailer sales performance and stock reporting
- Administrate the process flow of all new products both internally and externally to ensure products are loaded correct and timeous
- Timeous accurate completion and submission of all retailer buy plans/master files and seasonal marketing/online booking calendars and forms
- Timeous and accurate management of price increases as required
- Ensure all documents are accessible at all times
- Deliver within set deadlines
- Provide optimum service levels to all stakeholders internally and externally
- Manage customer and consumer queries professionally to achieve a positive outcome
- Assist with project-based assignments set out by the Brand Manager to gain knowledge and practical experience in development-focused tasks
- Track competitor activity monthly and gain learnings from analysis
- Spend time in-store to obtain trade experience/knowledge and gain customer insights
COMPETENCIES
- Taking decisions and initiating action, taking responsibility for these
- Working with people
- Writing, reporting and communication
- Persuading and influencing
- Planning and organising
- Delivering results & meeting customer expectations
- Adapting and responding to change
- Coping with pressures and setbacks
- Analysing
- Entrepreneurial and commercial thinking
SKILLS
- Understanding of brand management and marketing concepts
- Ability to manage both strategic and operational requirements
- High attention to detail
- Proactive, adaptable and flexible
- Organised with ability to multi-task, ensuring deadlines are prioritized and met
- Strong interpersonal skills and ability to build relationships with internal/external partners
- Strong communication and reporting skills
- Business acumen
- Results driven
MINDSET
- Energetic team player with the ability to positively impact the internal Shiseido team
- Proactive self-motivated attitude that delivers results and works towards excellence
- Compliant with all policies, procedures, ethics & values in the business
MINIMUM REQUIREMENTS/QUALIFICATIONS
- Business/Marketing degree would be advantageous
- Proficient with Microsoft Office Suite (including word processors, spreadsheets, design applications and presentation programmes)
- Cosmetic industry experience in the luxury sector is advantageous
go to method of application »
JOB OVERVIEW
- To develop the brand strategies in South Africa and optimise the A&P investment tools, ensuring a 360̊ approach to all marketing strategies, ultimately growing market share, brand desirability and image in South Africa.
KEY RESPONSIBILITIES
Business Performance
- Formulation of brand strategy and long-term growth plans to drive market share growth.
- Establishment of brand activities (trade marketing, media, new launches etc.) to drive market share growth.
- Be a custodian of the brand image in SA and must maintain brand equity and brand integrity at all times.
- Develop, communicate, and share the marketing vision within the organization to ensure the strategy is executed impeccably and timeously in the market.
- Analysis of brand strategy and performance and effect changes as needed.
- Using historical performance, accurately set and achieve annual wholesale budgets for the brands and formulate plans to drive sell-out and alleviate any sales deficits.
- Effectively set global sell out targets for the brands with the sales team.
- Effective adaption of global strategies to suit the SA market and to meet the retailer’s expectations.
- Effective and regular business reviews to ascertain challenges and opportunities.
- Together with Marketing Manager, monitor retail prices in the market to ensure the brand remains competitive, while at the same time monitoring brand ex works and forex trends and formulating strategies to manage pricing effectively.
- Together with the sales team, manage distribution and review to ensure that the brand follows international guidelines and strategy, at the same time ensuring that doors deliver ROI by reaching minimum turnover levels.
- Inventory management to ensure brand stock levels in house meet both the brand and organisational requirements, including accurate promotional forecasting.
- Brand reporting
Stakeholder engagement and management
- Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
- Work with all stakeholders to gain maximum exposure for the brand
- Co-ordination and implementation of PR activity
Budget and Financial Management
- Management of marketing budget
- Management and analysis of A&P spend to ensure effective usage thereof and ensuring a ROI and brand profitability
- Ensuring achievement of wholesale budgets across all retailers
- Ensuring market share growth across all retailers
COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Writing and Reporting
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Adapting and responding to change
- Coping with pressures and setbacks
- Analysing
- Entrepreneurial and commercial thinking
SKILLS
- Strong understanding of Brand management & Marketing concepts
- Willing and able to work on both strategy and operational subjects
- Attention to detail
- Proactivity, adaptability & flexibility
- Multitasking
- Strong interpersonal skills
- Negotiation skills
- Communication skills
- Business acumen
REQUIREMENTS/QUALIFICATIONS
- Business/Marketing degree
- 5 years relevant experience in the cosmetics industry
- Must have experience in building make-up and skincare brands
Method of Application
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