Fresh Jobs at The South African Revenue Service (SARS)

Job Purpose

• To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, ensuring effective and efficient development, enhancements, implementation, maintenance and optimisation of application modules/subsystems, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7)  in IT/Development in Computer Science/Engineering/Software Development/ Information Systems (Software Development), AND 5 - 7 years’ experience in an application development environment that includes large data sets of which 2 - 3 years working at a technical level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 10 years in an application development environment that includes large data sets, of which 2 - 3 years at a technical level.

Industry Related Qualifications and Experience:

• Relevant Certification – such as or any other Technology supported by the SARS Enterprise Architecture Framework.
• Microsoft Certified Solution Developer (or similar level Microsoft certification in SQL Server) with skills in C# and large volume data processing applications. Experience with SQL Server Integration Services and SSRS an advantage.
• Extensive experience with large volume data processing applications.
• Extensive experience with Service Orientated Architecture.
• Extensive experience with cross platform and multi database technology data processing, including Microsoft SQL Server and DB2.
• Advanced excel development.

Minimum Functional Requirements

• Relevant Certification – such as or any other Technology supported by the SARS Enterprise Architecture Framework.
• Microsoft Certified Solution Developer (or similar level Microsoft certification in SQL Server) with skills in C# and large volume data processing applications. Experience with SQL Server Integration Services and SSRS an advantage.
• Extensive experience with large volume data processing applications.
• Extensive experience with Service Orientated Architecture.
• Extensive experience with cross platform and multi database technology data processing, including Microsoft SQL Server and DB2.
• Advanced excel development.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Apply software changes in a manner that contributes to efficient and effective service delivery and optimized quality.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Implement initiatives relating to projects that will lead to improved processes within business.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Keep up to date on trends and developments within Project Management, Software Development Life Cycle, supporting methodology, and the industry of the organisation.
• Mentor peers and junior employees.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide clear and timely account of issues as well as mitigating factors to prevent such from happening again.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Responsible for issue identification during testing and Production as well as making fixes required.
• Responsible for raising and communicating issues, highlight project risks and escalate the issues for resolution where required.
• Review specification and artefacts that enable development.
• Utilize specialised technical specifications that will enhance operational delivery within predefined standards.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning
• Conceptual Ability 
• Customer Service 
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Application Development and Maintenance
• Business Knowledge
• Data Collection and Analysis          
• Efficiency Improvement
• Functional Policies and Procedures
• IT Development
• IT Knowledge
• Reporting
• Reporting and Interpretation
• Systems Thinking

Deadline:17th June,2026

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Job Purpose

• To support clients with expert requirement analysis and systems configuration, implementation, and support of SAP solutions in various modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the clients business environment in order to achieve client expected business results.

Functional Requirements

• Solid SAP Basis experience across different SAP Modules
• Strong SAP HANA and ASE database administration skills
• At least 3 full implementations or upgrades of SAP ECC or S/4HANA environments
• SAP Basis on HANA certification is an advantage
• SAP RISE or Public Cloud (e.g. SuccessFactors, ARIBA) is an advantage

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) AND a minimum 8 years’ experience and knowledge of SAP Basis. Fields of study: Information Tech, Computer Science, B‐Com, Finance, Management and Engineering.

OR

• Diploma NQF 6 AND at least 10 years’ experience and knowledge of SAP Basis

#Alternative

• Senior Certificate (NQF 4) AND 10 plus years’ experience and knowledge of SAP Basis

Job Outputs:

Process

• Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
• Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs
• Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
• Perform in depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs
• Responsible for successful implementation of SAP, providing in depth functional knowledge, and advice on SAP products to clients
• Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
• Maintain a working knowledge of the organization and adheres to all organizational standards
• Plan maintenance of current system solutions for various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
• Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
• Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
• Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
• Plan, Design work classes and plan production release deployments
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to         identify & recommend tactical solutions to defi ned problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Opti mise goal achievement through tactical strategy implementation and optimisation on of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
• People
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Build professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability 
• Building Sustainability 
• Business Knowledge
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Functional Policies and Procedures
• Computer Literacy 
• IT Knowledge
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Verbal Communication
• Business Knowledge  
• Business IT Systems
• Written Communication
• Technical Analysis
• Application Configuration & Optimization
• Systems Architecture
• Customer Service Tech
•  Problem Management

Deadline:27th June,2026

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Job Purpose

• To conduct criminal investigations, independently, into tax and customs offences

Education and Experience

Minimum Qualification & Experience Required

• National Diploma in Law, Criminal or Forensic Investigations, Forensic Auditing, Taxation and 2-3 years’ experience in Forensic investigations environment, of which 1-2 years ideally at knowledge worker level.

Minimum Functional Requirements

• Senior Certificate (NQF 4) AND 5 years related tax investigations experiences

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation
• Execute process and procedural change, implement the changes and provide guidelines and support related to new requirements as a result of change
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation
• Use practical and applied knowledge and situational judgement to arrive at decisions
• Correctly apply policies, standards, procedures and legislation in the delivery of work outputs.
• Assist fellow investigators when interviewing informers and possible witness to gather information administered by the Commissioner.
• Apply knowledge of the Legal framework relative to the work
• Plan and implement action necessary to conduct criminal investigations without supervision
• Prepare the various reports and records required for the Quarterly performance reviews conducted
• Correctly identify facts in dispute in relation to identified criminal conduct
• Determine offences and recommend appropriate punitive actions according to the relevant legislation
• Plan and organise own work tasks within area work
• Investigate reported wilful acts of non-compliance to SARS legislation
• Appears as a specialist witness in court and attend to court proceedings as and when required
• Provide assistance to other law enforcement agencies as and when required, within the mandate of the Acts administered by SARS
• Prepare accurate links and or association diagrams to explain the relationship between individuals, activities, premises etc, to investigators
• Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationship with peers and team members to achieve predefined objectives

Finance

• Adhere to organisational policies and procedures to ensure cost effectives and reduction of financial costs

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
• Assist with requests from both the NPA & SAPS in relation to the investigation in accordance with the MOU between SARS, NPA and SAPS.

Behavioural competencies

• Adaptability
• Accountability
• Analytical thinking
• Attention to detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness
• Integrity
• Organisational Awareness
• Respect

Technical competencies

• Business Writing Skill
• Criminal Investigation
• Forensic Auditing
• Fraud Investigation
• Investigative Skills
• Legal Knowledge and Knowledge of Ethics
• Verbal Communication

Deadline:17th June,2026

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• SARS is calling for applications from professionals who wish to serve on its ARC for the term 2026 to 2029, which is subject to renewal at the discretion of the Accounting Authority.
• SARS is established in terms of the South African Revenue Service Act, 1997 (Act 34 of 1997) and is a Schedule 3A public entity in terms of the Public Finance Management Act, 1999 (Act 1 of 1999) (as amended).
• The ARC is a statutory committee, and candidates are expected to have an advanced understanding of the fiduciary duties as outlined in the Public Finance Management Act, the Companies Act, 2008 (Act 71 of 2008) and the Regulations thereof. SARS supports the King V Code on Corporate Governance and, as such, candidates must be familiar with the responsibilities and obligations as outlined therein.

Qualifications and Experience:

• SARS is seeking suitably qualified professionals with a high degree of integrity, ethical leadership, executive leadership competence, and good interpersonal and communication skills who hold postgraduate qualifications in either Chartered Accountancy (SA), Audit (internal and external), Technology and Information Governance, Law and Risk Management and who possess:
• Five years’ experience serving on boards and/or audit committees; and/or
• Five years’ experience practicing in the relevant area of qualification/expertise.
• IoDSA Certification will be an added advantage
• Experience in tax law administration will be an added advantage. The appointed members shall receive remuneration in accordance with the rates determined by the Minister of Finance.

Deadline:23rd June,2026

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Job Purpose

• To be responsible for co-ordinating, programming, implementing and maintaining system architectures, including hardware, operating systems, and utilities, and related client services within the organisation and ensuring to meet service level agreements.  To be responsible for identification and resolution of complex hardware and software technical problems and malfunctions related to network and related servers and makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions, ensuring a stable performance environment for the enterprise business processing system. 

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) Information Technology AND 8-10 years' experience in IBM WebSphere Application Server, of which 3-4 years at junior specialist level.

#OR

• Senior Certificate (NQF 4) AND  IT Qualification (s) / Certification (s), in Information Technology and 8-10 years’ experience in IBM WebSphere Application Serve of which 3-4 years at junior specialist level, AND additional requirements specified in Min Functional requirements, where applicable.
• AiX: IBM AiX Certified Engineer, PowerHA, IBM Systems Director or relevant certification OR
• LINUX: SuSE Certified Professional or Linux Professional Certified Level 2 or Redhat Certified Technician OR
• WAS: IBM WebSphere Application Server Certified System Administrator or any other relevant certification

#ALTERNATIVE

• Senior Certificate (NQF 4) AND 15 years IBM WebSphere Application Server experience of which 3-4 years at junior specialist level.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Advising on programming, implementation and maintaining system architectures, including hardware, operating systems, and utilities, and related client services within the enterprise.
• Advise on the identification and resolution of high-level hardware and software technical problems and malfunctions related to network and related servers.
• Makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.
• Proactively researches and locates necessary tools and processes to identify and proactively avert troublesome trends as they develop.
• Advice on stable performance environment for the enterprise business processing system.
• Participates in various IT projects intended to continually improve/upgrade the systems infrastructure.
• Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Configuring, debugging and supporting multiple infrastructure platforms.
• Developing, maintaining and supporting technical infrastructure, hardware and system software components and developed applications.
• Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
• Performing installation, maintenance and support of system software/hardware and user support.
• Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
• Ensure compatibility and interoperability of in-house computing systems.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
• Integrate servers and their associated software into enterprise systems/solutions.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
• Responsible for building, implementing and maintaining system hardware and software architectures as well as to identify and resolve all hardware and software technical problems.
• Participate in various IT projects intended to continually improve/upgrade the system infrastructure.
• Establish systems programming standards and documentation requirements and play a key role in the integration of mainframe, midrange, shared systems and other computing architectures.
• Advise and design in support of the management and support of the organisation's System operating systems and/or application server software and utilities infrastructure - Specialist coding for the optimisation of System systems to optimise workflow;  coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology, ensuring alignment of IT strategy to business strategy.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness 
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Business Knowledge 
• Computer Literacy 
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Knowledge 
• IT Strategy and Planning 
• Reporting and Interpretation 
• System Thinking 
• Customer Relationship Management
• Technical Expertise
• IT Project Management
• Knowledge of IT Governance and Business  
• Problem Analysis and Judgement
• Verbal Communication

Deadline:29th June,2026

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Job Purpose

• To execute low - medium complexity test cases as well as the identification and logging of defects in accordance with SARS standards. 

Education and Experience

Minimum Qualification & Experience Required

• Higher Certificate (NQF 5) AND 12 months’ experience in Software testing, with a working knowledge of MS Word, MS Excel.

Alternatively

• Senior Certificate (NQF 4) AND 18 – 24 months experience in a Software testing, with a working knowledge of MS Word, MS Excel.

Minimum Functional Requirements:

• Software testing - Have a working knowledge of the following applications: MS Word, MS Excel

Job Outputs:

Process

• Conduct testing activities that verify a specific action or function of the application. (Functional and Non-Functional Testing)
• Daily execution of workload in relation to test lifecycle activities and assigned role.
• Execute test cases captured and assigned within Octane or test management system.
• Actively and continuous updating of the defect management systems throughout the day to reflect accurate and timeous defect registration, status and enabling management thereof
• Actively participate at all Testing Levels (Unit / Systems/ Regression/ Stability / Distribution
• Actively participate in the Testing Life-Cycle, be involved in the day-to-day test execution and monitoring of actual testing activities on a frequent basis
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary
• Capture defects within Octane or test management system in accordance with SARS defect reporting standards
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets
• Update Octane or test management system to reflect testing progress
• Communication of transactional outputs and queries in area of work according to policies and quality requirements. 
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work. 
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners. 
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality. 
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work. 
• Report on transactional and process activities within set guidelines to provide timely information for decision making. 

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks. 

People

• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Drive own performance to achieve work outputs in line with required response time, quality and service delivery standards. 
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. 

Behavioral competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical Competencies
 

• Business Knowledge
• Data Collection and Analysis
• Efficiency Improvement  
• Functional Policies and Procedures
• Reporting
• Standard Operating Procedure Compliance
• System Thinking

Deadline:21st June,2026

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Job Purpose

• To provide the technical skills to support the optimal management and operation of all Data and Voice communication related infrastructure in the production environment as well as providing infrastructure-facing support processes to facilitate delivery of ICT Services through a Service Management System for managing of tickets for IT service requests and IT service outages as recorded or logged via all service channels.

Education and Experience

Minimum Qualification & Experience Required

• Relevant National Diploma / Advanced Certificate (NQF 6) AND 2-3 years' experience in IT Production Telephony Environment, of which 1-2 years is at knowledge worker level

OR

• Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), AND additional requirements specified in Min Functional requirements, where applicable.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 5 years IT Production Telephony Environment experience, of which 1-2 years is at knowledge worker level.

Minimum Functional Requirement

Need to be familiar with:

• 2-3 years’ practical experience in IT Production Telephony Environment, with 1-2 years IP routing and switching experience.
• Proficient in the following technologies: Technical Knowledge of Routers, Wi-Fi Access Points, Switches; LAN Cabling, Voice Gateways, Protocols, Network Management Systems and SIP Technology.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
• To be responsible for managing the co-ordination, configuration, installation, and management of single network types (WAN, LAN, wireless, satellite, telephony, internetworking) and related client services within the network enterprise.
• Makes recommendations in the areas of throughput analysis, problem solving, and infrastructure planning.
• Ensures that there is a stable performance environment for the network communication infrastructure.
• To be involvement in incident management activities daily.
• To be involvement in problem Management to identify root cause analysis.
• To execute network troubleshooting to resolve technical problems.
• Conduct advanced network monitoring.
• Participate in change management interventions, where required.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural Competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness 
• Problem Solving and Analysis 
• Respect
• Trust

Technical Competencies

• Computer Literacy 
• Functional Policies and Procedures 
• IT Knowledge
• IT Systems
• Reporting
• Stress Management 
• Technical Expertise
• System Thinking
• SARS Systems Products 
• Telecommunications (Data and Voice) Network 
• Verbal Communication

Deadline:17th June,2026