Fresh Openings at Melomed Private Hospitals

• A maintenance manager is responsible for overseeing the upkeep, repair, and maintenance of an organizations assets, equipment, and facilities to ensure efficient operation and compliance with safety standards.

Job Description

• Clinical, primary, secondary and tertiary services management
• Project management
• Contract management
• Mechanical and electrical reticulations and services
• Co-ordinate all work activities within the Maintenance department
• Manage and execute the corrective, preventative and continuous improvement maintenance strategy for the facility
• Operate within and manage the maintenance / project budget
• Risk management related to the infrastructure and assets for all plants and equipment
• Compliance with the OHS Act
• Mentor and guide staff
• Exhibit a culture of service delivery

Job Requirements

• Matric compulsory
• Degree or Diploma in Mechanical / Electrical Engineering Completed Trade test essential
• Knowledge of Management Information Systems is advantageous
• Exposure to hospital environment services is advantageous
• Excellent interpersonal and communication skills
• Excellent computer skills
• Attention to detail
• Good problem-solving skills
• Ability to cope well under pressure
• Valid Driver’s Licence is essential
• Must be customer focused
• Must have a high level of reliability and accountability

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• A hospital pharmacy manager is a leadership role responsible for overseeing a hospitals pharmacy department, including managing daily operations, staff, and inventory. Their duties involve ensuring compliance with regulations, supervising pharmacists and technicians, and maintaining the safe and efficient dispensing of medications.

Job Description

• Strictly adhere to the prescribed company policies and procedures
• Contribute constructively to these policies and procedures
• Perform all duties pertaining to the practice of pharmacy
• Register as a tutor with SAPC
• Maintain a valid Continuous Professional Development (CPD) record as prescribed by SAPC and implement the same for all registered staff
• Ensure adherence to Good Pharmacy Practice (GPP) policies
• Perform regular cycle counts
• Manage the stock days
• Investigate all discrepancies and communicate all data with Senior Management
• Maintain a call-out roster and participate therein
• Attend prescribed Management Meetings
• Strategic placement of staff and maintain sustainable synergies

Job Requirements

• Registered Pharmacist with a minimum of five years’ experience of which at least two years must be in the private hospital sector
• At least two years pharmacy management experience
• Previous registration as a Responsible Pharmacist
• Excellent Financial acumen
• Proven stock management experience and excellent attention to detail
• Excellent leadership attributes
• Ability to absorb and adapt to private sector dynamics
• Well versed in Microsoft Office
• Ability to work extended hours

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• A hospital catering hostess, also known as a ward hostess, is responsible for delivering meals and beverages to patients, taking meal orders, and ensuring a hygienic and efficient meal service. This role involves communicating with nursing staff about patient dietary needs, maintaining a clean ward kitchen, and ensuring all food is served correctly and hygienically.

Job Description

• Taking of patient orders from the menu
• Collecting of patient’s menus
• Ensure patients receive meals and delivered timeously
• Serving beverages to patients and visitors where necessary
• Ensure hygiene and cleanliness of the satellite kitchen
• Ordering and collecting of ward free issues
• Daily stocktaking of ward crockery and cutlery.
• Keeping water carafes filled with fresh water. 
• Patient satisfaction
• Serving the correct meals to patients
• Ensure cupboards and equipment in satellite kitchens are cleaned regularly         

Job Requirements

• Matric compulsory
• Previous experience in a hospital / hospitality environment advantageous
• Professional and well-groomed
• A friendly disposition, excellent interpersonal and communication skills
• Ability to cope well under pressure
• Ability to work shifts
• Customer centricity

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• A hospital credit controller manages the hospitals accounts receivable by ensuring timely collection of payments from patients, medical aid schemes, and other guarantors. Their responsibilities include processing claims, reconciling payments, resolving billing queries, following up on overdue accounts, and performing credit risk assessments to prevent bad debt.

Job Description

• Grade 12
• Tertiary Qualification will be advantageous
• Three years’ experience as a Credit Controller
• Sound knowledge and experience relating to debtors’ administration and credit control in the private healthcare environment
• Dynamic person with interpersonal skills, strong influencing, and communication skills
• Excellent attention to detail
• Excellent computer skills
• Ability to work well within a team
• Ability to work in a pressurised environment
• Understanding of prescribed minimum benefits (PMB) process
• Understanding of ICD-10, CPT and hospital billing rules
• In-depth knowledge of the NHN Billings Guidelines

Job Requirements

• Recover outstanding debt from the medical aid schemes, insurers, patients, members, and guarantors.
• Effectively manage the outstanding debt to prevent bad debt write offs and stale claims.
• Manage and work through the age analysis on a daily basis.
• Control outstanding medical aid accounts by processing and submitting all medical aid claims within the required time frame.
• Accurately record the collection status and relevant collection notes of each account.
• Prepare documentation of all accounts in connection with their remittances.
• Capture the remittances and reconcile all claims allocated.
• Process refund requisitions.
• Liaise with the medical aid schemes and patients to resolve account queries/shortfalls.
• Complete daily additional functions accurately.
• Adhere to company policies and procedures and uphold the image of the company in a professional manner

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• A billings manager oversees a companys billing operations, ensuring clients are invoiced accurately and on time to maintain cash flow. Key responsibilities include managing billing staff, developing and implementing billing procedures, overseeing the accounts receivable process, and analyzing billing data for efficiency and accuracy.

Job Description

• Provide effective leadership by offering guidance, support, and direction to the Case Management and Billings team members, ensuring the department operates efficiently.
• Provide training and development opportunities for Case management and Billings team members on relevant operating policies, protocols, systems, procedures, standards, and techniques.
• Ensure the recruitment of experienced & suitably qualified team members to fill approved vacancies in alignment with HR recruitment processes.
• Ensure effective onboarding and integration of new staff members into the team.
• Facilitate regular team meetings to review progress, address concerns, share updates, and discuss billing planning and implementation.
• Provide feedback to team members regarding their performance and implement corrective actions as necessary.
• Ensure team alignment with corporate values and culture.
• Manage the financial risk and working capital of the hospital by ensuring accurate and timely case management updates and billing of patient records.
• Ensure that Case management and Billing operations are conducted in accordance with departmental protocols and comply with healthcare 
• Implement strategic goals and objectives to enhance operational efficiency and ensure the achievement of key targets.
• Analyse case management/ billing errors and develop quality improvement plans.
• Monitor and manage the in-patients report for long-stay, private, and insured patients, identifying any associated risks and ensuring that all tariff charges are accurate and up to date.
• Ensure that the Case Managers adhere to their agreed TAT by updating in-patient admissions and attending to high-value in-patient cases daily.
• Audit coding on claims and verify that co-morbidities have been captured.
• Audit clinical data submitted to the medical funder/aid/institute to ensure accuracy and compliance.
• Ensure adherence to the high-cost medication processes.
• Monitor and report on variances in Fixed Fees and Managed Health Care.
• Manage cancelled / requests for reversals of claims for changes to LOC, LOS, CPT or ICD codes effectively.
• Assist staff members with the escalation of claims, queries, billing, LOM requests, and to resolve complex issues.
• Understand and remain updated with current coding and billing regulations, compliance requirements, and scheme rules changes.
• Ensure the timely submission of all reports to the relevant stakeholders.
• Monitor and review the following reports daily to ensure accuracy and completeness:
• Ward Report - Ensure all patients are allocated to a Case Manager and that their information is updated accordingly.
• Non-Release Report - Ensure all discharge folders are received.
• Medikredit Control Panel Report - Ensure all claims are accurate and submitted accordingly.
• Theatre Slate Report – Monitor and ensure timeous updates and identify risks.
• Liaise with the Credit Control Department regarding claims, billing, and related matters, ensuring that all queries are addressed and actioned by the relevant staff members.
• Ensure POPI compliance and accurate record keeping of patient records
• Consult with HODs, Hospital Management, Head Office Management, and Specialists to review departmental procedures and operational effectiveness.

Job Requirements

• Minimum of 5 years’ experience in hospital administration
• Knowledge of ICD 10 and CPT Coding
• In-depth knowledge and understanding of Private Hospital Billings guidelines  
• Knowledge of Medical Aid Rules and Fixed Fee Contracts with Funders
• Excellent Computer skills
• Excellent administration and organization skills
• Strong leadership and management abilities
• Strong interpersonal and communication skills
• The ability to work well under pressure
• Excellent attention to detail  
• The ability to function independently 
• Excellent time management skills