The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Job Description
- Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.
Qualifications
- NQF level 4 (Grade 12) or equivalent
- 3 years' experience in a store management position
- Sales & service management, budgeting, computer literacy, communication skills
- Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding
- Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.
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Job Description
- Our POS Engineer will assist in researching and designing Point of Sale and other in-store associate and Customer-facing technologies. Ensure successful testing and rollout of technologies. Provide post-project issue resolution and support and input into the product documentation and support requirements for Omni Channel solutions.
Responsibilities
- In Store Product research, design and deployment- Assist in design and setup of solutions in development as required by internal and external solution providers. Assists with the installation of in- development solutions, escalates to and resolves issues where required with internal teams and external suppliers.
- Product Technical Documentation- Creates & distributes accurate technical documentation for Omni Channel solutions to stakeholders.
- POC / POV Trial Site Support - Facilitates and performs installation of POS (Proof of Concept) POV (Proof Of Value) solutions, work with developers and system providers to ensure POC /POV can be implemented efficiently to enable the measurement and feedback required.
- Post Project Escalation Support - Provides advanced technical support and guidance to stakeholders on solutions in use, facilitates efficient developer engagement to resolve complex / unknown solution issues arising from production
- "Product Functionality - Provides input into product functionality based on feedback obtained through stakeholder engagement and experience of IT solution requirements in the Omni Channel environment
Qualifications
- 3 Year IT Diploma/ Degree or CompTIA Certification
- Diplomas: Minimum 5 Year IT Experience.
- SQL Server, Database querying, Web Services, Office 365, Delphi Installation and fault finding, Point of Sale hardware PC and Peripherals. Point of Sale software and Integrations.
- Strong Point of Sale knowledge. Knowledge of Work Domain preferably IT solutions in a Omni Channel & In store environment
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Job Description
- Reporting to the Managing Director – Mr Price, this role involves developing and implementing operational strategies aligned with company goals to ensure efficient, sustainable, and profitable operations, ultimately achieving our sales, profit, and growth targets.
Responsibilities
- Formulate, lead and measure the implementation of the Operations strategy for the business.
- Contribute to the development of the Company strategy and ensure communication & a clear understanding thereof throughout the business.
- Monitor sales & performance of key indicators on the Ops dashboard to raise any opportunities and concerns with Ops Management.
- Analyse sales & profitability reports by store, area and region to identify risk & opportunities, ensuring the Ops team can implement actions for improved performance.
- Lead the operations & visual team in achieving the customer experience strategy and imperatives, ensuring that Mr Price customer service, in-store experience & visual standards are executed.
- Investigate and identify growth opportunities within the operations environment through the execution of our new store growth strategy as well as revamps & relocations to achieve profit objectives.
- Collaborate, formulate and execute the store design, innovation and in-store experience strategy.
- Leading and inspiring the Ops management teams, across geographical areas, to deliver Dashboard KPI's & operational strategy through regular store visits, weekly conference calls, one-on-ones etc, to consistently ensuring effective communication.
- Identify and drive training needs, coaching and development with a key focus on Talent management and succession planning, including effective performance feedback to achieve high performance teams.
- Manage and maximise resources available, including expenses, to achieve return on investment.
- Manage stock losses in line with company processes to achieve Operations KPI's.
- Identify opportunities to reduce trading space or consider store closures to maximise profitability
- Identify opportunities & trends in our assortment shape, depth and location of product in stores to ensure that sales are optimised.
- Lead the seasonal space planning (GMROM & GMROI) and store sales reforecasts monthly.
- Deliver a seasonal post mortem to the business on merchandise operations performance.
- Security Risk Control of all Operations assets and the timely escalation with the relevant internal and external stakeholders regarding any matters
Qualifications
- Relevant Degree or NQF level 6 equivalent
- 7+ years experience in a similar Retail Store Operations Senior Leadership position
- Knowledge and understanding of Retail Value Chain, insights and trends.
- Understanding of various sales platforms & territories.
- Commercial acumen, analytical and report writing skills.
- Sound communication & negotiation skills
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Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
- Mr Price Group Logistics is seeking an Inventory lead to oversee the day-to-day operations of our inventory management function. The successful candidate will be responsible for managing of inventory across multiple warehouses/divisions; management of cycle count function; management of DC self-audit process.
Responsibilities
- Inventory Management Compiles, verifies and reports statistical information regarding inventory trends to support actionable recommendations.
- Identify inventory records/transactions, ensure that inventory balanced, and is accurately maintained in all systems, making appropriate inventory adjustments.
- Oversees inventory warehouse management system (WMS) to analyse deliveries, shipments and stock levels. Evaluates deliveries, shipments and product levels to improve inventory control procedures.
- Analyses daily product and supply levels to anticipate inventory problems and shortages. Provide operational support to the warehouse teams (across all group warehouses/ DCs).
- Inventory Cycle Count: Support the efforts of cycle counts by identifying and correcting stock discrepancies for any location or items.
- Optimise overall location and item level accuracy. Drafting inventory reports that document inventory counts, discrepancies, and other statistical data.
- Reporting inventory statistics to management and suggesting improvements to inventory control.
- Support audits of inventory policies and procedures and financial processes.
- Conducting the self-audit process and sending results timeously to relevant stakeholders. Ensure compliance with all standard operating procedures.
- Manage Workflows by effectively training, motivating and monitoring inventory staff activities.
- To monitor performance (in relevant areas) according to agreed standards operating procedure and take necessary
Qualifications
- NQF level 7 (bachelor’s e.g. BA, Bcom, BSc or equivalent 3-year degree)
- 3-5 years’ experience in a distribution and warehouse environment
- Preferred Specific knowledge of inventory or warehouse operations/inventory warehouse analysis experience and understanding of value chain
- Working knowledge and understanding of logistics and systems environment - WMS systems, ERP systems, (and Tableau or similar technology-driven BI Tools if required).
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Job Description
- The Head of Finance will be responsible for leading the Financial Planning & Analysis (FP&A), Payroll, and Shared Services teams executing financial strategy, operational efficiency, and compliance. This role requires a strategic leader with a strong background in financial management, forecasting, and process optimization.
Responsibilities
Financial Planning & Analysis (FP&A)
- Create and implement forecasting, budgeting, and financial planning techniques to achieve company objectives.
- Offer senior management financial analysis and suggestions for strategic decision-making.
- Examine management financial data, and company performance providing insights to management
- Oversee variance analysis and monthly, quarterly, and annual management reporting.
- Work closely with statutory reporting team to ensure alignment between statutory and management reporting
Payroll Management
- Oversee the Group payroll function, ensuring accuracy, compliance, and efficiency of processes through automation.
- Collaborate with HR on benefits administration, and payroll compliance.
Shared Services Operations
- Execute Group strategy of shared services
- Establish policies and procedures to drive standardization and improve internal controls through automation
- Establish, track and report KPIs to management and divisions to measure efficiency, accuracy, and service levels
Leadership & Strategy
- Lead and develop a high-performing team
- Partner with senior leadership to align financial strategy with business objectives.
- Ensure compliance with financial regulations, tax laws, and company policies.
Qualifications
- CA(SA)
- 6+ years of experience in financial leadership roles, with expertise in FP&A, payroll, and shared services.
- Strong knowledge of financial planning, accounting principles, and payroll.
- Knowledge with ERP platforms, process automation, and finance systems.
- Outstanding problem-solving, analytical, and strategic thinking abilities.
- Excellent stakeholder management and leadership skills.
- The capacity to work with great attention to detail in a dynamic, fast-paced setting.
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Job Description
- The Sales Operations Specialist will play a crucial role in driving business growth through effective sales forecasting, process improvement, and data analysis.
Responsibilities
Sales Forecast:
- Develop strategies to increase customer base.
- Implement and manage incentives.
- Provide accurate sales forecasts.
- Forecast staffing needs and plan data for campaigns.
- Stay updated with market advancements.
Stakeholder Management:
- Manage relationships with key stakeholders across various business units.
- Collaborate with IT, BI, operations, and commercial teams to ensure timely and budget-friendly solutions.
Operations and System Management:
- Oversee contact center processes from pre-sale to post-sale.
- Manage systems and tools for optimal functionality.
- Collaborate with internal teams to leverage data for decision-making.
- Implement strategies for process improvement and performance optimization.
Training:
- Manage sales trainers and coaches.
- Analyze team performance to determine training needs.
- Monitor and evaluate training effectiveness.
- Identify areas for development and implement performance enhancement strategies.
Reporting:
- Monitor leave reports to ensure adequate staffing.
- Generate performance reports to identify trends and opportunities.
- Provide updates on key performance indicators.
- Analyze contact center data for optimization and process improvement.
Data Analysis:
- Conduct regular data clean-up and update contact information.
- Analyze customer feedback and satisfaction scores.
- Use data analytics to optimize contact center operations.
- Identify trends and patterns for call campaigns and revenue strategies.
Qualifications
- Matric certificate
- A relevant FAIS qualification (RE1 and/or RE5 advantageous)
- 5 years of leadership experience in an insurance sales contact centre environment
- Knowledge and skills in CRM and call center software
- Advanced proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
- Strong written communication, with experience in reports and presentations
- Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.’
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
Assistant Store Manager_Mr Price Sport,Canal Walk, Western Cape:
- Are you ready to play a key role in the sporty world of retail? Join us as an Assistant Store Manager at Mr Price Sport! You'll be the MVP of our team, assisting the Store Manager, and helping to lead our squad to victory. With your passion for sports and retail expertise, you'll be an integral part of our game plan for success. Step up to the challenge and score big with a career at Mr Price Sport!
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12 or equivalent.
- 3-4 Years' experience in retail.
- 3-4 Years management experience
- Sales & service management.
- Budgeting.
- Computer literate.
- Communication skills
- Business understanding of retail trade, brand, customer & product.
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Job Description
Floor Supervisor_Mr Price Home, Canal Walk, Western Cape:
- Are you ready to lead, inspire, and style your way to success? Join our team as a Floor Supervisor at Mr. Price Home! As the driving force behind our store's success, you'll lead a dynamic team, curate stunning displays, and ensure every customer leaves with a smile. Take charge, make a difference, and elevate your career in the world of home fashion with us!
Responsibilities
- Team Leadership: Lead by example, inspire, and motivate your team to achieve sales targets and provide outstanding customer service.
- Visual Merchandising: Ensure the store is visually appealing by following visual merchandising guidelines and maintaining product displays.
- Inventory Management: Oversee stock levels, conduct regular stock checks, and assist with inventory management tasks.
- Customer Engagement: Foster a culture of excellent customer service and resolve customer queries or issues effectively.
- Operational Excellence: Ensure operational processes are followed, and the store is well-maintained and clean.
- Training and Development: Train and develop your team members, identifying areas for growth and improvement.
- Sales Performance: Work with the Store Manager to meet and exceed sales targets and KPIs.
Qualifications
- 1-2years previous retail supervisory or leadership experience in retail.
- 1-2 Years strong communication and interpersonal skills.
- Excellent organizational and time management skills.
- Passion for home decor and a good eye for design.
- Ability to work flexible hours, including weekends and holidays.
- Grade 12
Method of Application
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