Fresh Vacancies at ACDC Dynamics SA

Description

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets. 
• Redeem stamps and coupons.
• Cross-sell products and introduce new ones.
• Resolve customer complaints, guide them and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas. 
• Track transactions on balance sheets and report any discrepancies.
• Bag, box or gift-wrap packages.
• Handle merchandise returns and exchanges.
• Assist when and where needed.

Requirements

• Grade 12/Matric.
• Minimum 2 years of experience.

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Purpose of the Role

• We are searching for a reliable, trustworthy Retail Security Checker to join our Retail Store.  Your responsibilities include checking customers purchases when exiting the store, monitoring the store, reporting irregularities, answering queries, assisting customers and staff, and maintaining order at all times.

Key Performance Areas

• Checking parcels slips to purchases
• Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches
• Keeping calm when alarms are triggered and escorting people to safety or apprehending the guilty parties
• Responding to calls for help and contacting the fire department or law enforcement if required
• Assisting during emergencies, ensuring minimal injury to people and damage to property.
• Following orders and working as part of a team to ensure the safety of staff and customers
• Undertaking all tasks with the utmost integrity and professionalism

Requirements

Requirements:

• Matric
• A clean criminal record
• A relevant license and certification
• Physical fitness, strength, and mental agility
• Previous security experience would be advantageous
• Excellent observation skills
• Ability to remain calm and focused under pressure

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Purpose of the role

• The Branch Administrator assists the Retail Branch Manager with all the administration duties required to run the store. This includes but is not limited to assisting with daily cash ups, client refunds, Debtors queries, and all administration tasks at hand. You should be professional and courteous with strong computer skills and a thorough understanding of accounting principles.

Key Performance Areas

• Assist Retail Manager with all administrative tasks
• Assist with the repairs and returns in a timely manner
• Schedules, submits, and initiates customer returns in accordance with standard procedures
• Assist with Daily cash ups and processing of the cash book, and provide reports for head office
• Assist with quality improvements to enhance all services and prepare all required paperwork for same
• Manage and resolve all issues in customer accounts
• Develop and maintain effective relationships with all clients and staff

Requirements

• Matric
• Previous experience in an administrative role
• Great attention to detail
• Great communication skills written and verbal

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PURPOSE

• To expand the client base and ensure that the existing client base is serviced to grow the market of the company.

TYPICAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Together with their respective category manager, analysing the marketplace, and designing a market strategy based on their product range.
• Searching for and capitalising on new product opportunities Positioning and Branding for the respective product range in client stores or franchises.
• Managing new product projects from start to end which may include the assisting in designing and mapping of systems relative to the category.
• Together with your respective category manager, developing product launch programs as well as formulation of customer days or product awareness campaigns.
• Liaising with upper management ensuring sales targets are met
• Analysing current marketplace and feeding back important market and competitive information to your respective category manager.
• Training in house and external sales teams on sales techniques, administration, and products as and when required.
• Executing, and managing sales strategies
• Generating new leads and developing existing ACDC customers
• Responding to customer enquiries.
• Managing several assigned accounts and often being the face of the company to many clients.
• Achieving high sales targets and goals.
• Giving sales presentations to high-level executives.
• Managing employer’s client relationships and providing clients with excellent service and support.
• Feeding back all suggestions for improvement and market research to respective category manager.
• Processing a high volume of product orders.
• Taking phone calls from customers.
• Communicating internally important feedback from customers.
• Dealing with and responding to high volumes of emails.
• As and when required, assisting in as well as liaising with any business partner with respects to any exhibition of any type with reference to ACDC
• Dynamics as well as ACDC Express and making yourself available for such events to assist in ensuring the smooth running of such.

Requirements

• Relevant B Degree / B Tech advantageous
• 5 - 7 Years sales experience in the general electrical field dealing particularly with; General as well as Industrial Lighting and design
• Proven marketing and sales competencies and ability to analyse markets and set strategies.
• Ability to establish new markets by tapping into your existing network.
• Ability to manage budgets as well as meeting set KPI’s
• Results/Goal Orientated & Driven
• High attention to Detail
• Problem solving ability
• Influencing
• Flexible
• Assertive
• Time Management
• Computer knowledge & skills
• Persistence

ATTRIBUTES:

• Ability to work under extreme pressure and targets
• Teamwork as well as work independently
• Time Management is critical
• Dynamic, go-getter attitude
• Excellent Communication skills
• Ability to work within a structured environment
• Strong negotiation and persuasion skills
• Positive, honest attitude
• Technically orientated