Fresh Vacancies at Barloworld Equipment

• Effective communication with principal suppliers and Regions - order acknowledgements, configuration validation, order status.
• Analyse and recommend supply chain efficiency.
• Effective Customer/Receiver Communication.
• Ensure delivery of ordered machines against total configuration.
• Dealer exchanges and Export machines ex SA to territories
• Cash to cash reporting
• Oversee and manage the operational aspects of specific trade lanes, including imports and exports.
• Develop and implement plans to optimize logistics and transportation processes for the assigned trade lanes.
• Ensure compliance with trade regulations, customs requirements, and documentation standards.
• Manage and ensure timely customs clearing.
• Monitor and report on key performance indicators (KPIs) for trade lanes, such as on-time delivery, transit times, and cost metrics
• Collaborate with suppliers, vendors, and freight forwarders and internal stakeholders to ensure timely and accurate shipment of goods.
• Manage SAP processes related to order entry and supply chain including material master data.
• Leads the communication with principal suppliers and with sales admin in Southern Africa.

Qualification, Experience and Competencies

Minimum Required Qualification

• Matric or equivalent qualification

Minimum Required Experience

• Three to Five years’ experience
• Strong communication skills - written and verbal.
• Roles requiring attention to detail and accuracy.
• Strong Problem-solving capability and communication skills,
• SAP Experience Knowledge of Import/Export processes, Customer orientation. Ability to work independently and under pressure.
• Sales admin and logistics experience would be an advantage. Full knowledge and grasp of cash-to-cash cycle
• Import/Export related experience, and internally sourced, sales admin, supply chain

Minimum Required Competencies

• Knowledge and experience in using SAP
• Computer literacy (Proficiency in MS Excel and Outlook)
• Accuracy and attention to detail
• Good communication skills
• Good People Skills
• Ability to work under pressurised circumstances and to meet deadlines.
• Problem solving ability

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Key Output

• Provide administrative support to service operations
• Achieve cost centre financial targets and key performance indicators (KPI’s)
• Effectively control cost centre expenses and work in progress (WIP)
• Effective communication
• Resolve internal and external customer queries
• Safety

Qualification, Experience and Competencies

• Matric
• Two years Administration experience
• An understanding of relevant CS processes
• Be able to work both on SAP CS and CRM
• Computer literate – Microsoft Office
• Willing to work overtime

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Key Output

• Develop and implement joint growth initiatives with Caterpillar and affected regions.
• Drive machine Sales Execution discipline across Southern Africa
• Execute BWE/Caterpillar machine sales Growth plan
• Negotiate and allocate Sales Variance funds (non-CAP) from Caterpillar to support business growth.
• Support of Sales Reps as a Product Expert to sell machines.
• Providing sales supporting information and material to the Sales Reps
• Link between Caterpillar and Barloworld for responsible product
• Analyzing sales potential and document product requirements in collaboration with Caterpillar
• Training of employees,
• Creating and delivering product GTM training to employees
• Contact for technical questions.
• Act as Sales Rep consultant for product specific machine configurations for customer applications
• Constant market and competition monitoring,
• Competitive observation (prices, promotions, technical changes)
• Supporting marketing events,
• Collaboration with Marketing Team for market specific product promotion
• Managing inventory and pipeline
• Collaboration with Supply Chain team to ensure right machine stock
• Ensure correct configuration of machines for market

Qualification, Experience and Competencies

• B. Engineering/Marketing Degree an advantage or Equivalent
• 3 to 5 years in earthmoving environment / mining / construction
• 2 years cross discipline experience an advantage (Service/Parts/Product support)
• Advanced Microsoft Office experience
• Adequate Product knowledge in Major Classes
• Front line sales experience
• Solution Development
• Product Knowledge/Overview
• Sound Business Acumen
• Data Analysis background
• Related business experience in Sales and Marketing environment

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Key Output

• Achieve warranty balance score card targets and KPI’s
• Control cost effectively on normal types of warranty claims
• Provide support for Warranty resolution
• Ensure effective self-management and performance ownership, driving warranty and service WIP
• Provide feedback on warranty issues to supervisors and artisans
• Decide on Warranty fitness of jobs / Prepare and ensure warranty claims are claim fit
• Develop / training on warranty skills for supervisors and artisans

Qualification, Experience and Competencies

• Grade 12
• Qualified Artisan will be advantages, (Mechanic in relevant trade e.g Diesel Mechanic/ Heavy Equipment Mechanic or relevant qualification
• 4 year’s post apprentice/learnership experience (1 years post red seal qualification as an artisan)
• Machine general technical knowledge and applied skills also understand warranty service principles
• Applicable product knowledge and good understanding of Caterpillar warranty process / system
• Basic financial acumen L1, Influencing and negotiating L1
• Technical report writing skill L1, Customer responsiveness L1
• Organisational awareness L1, Attention to detail L1
• Computer literate (MS Office, SIS & SAP/CRM – Warranty role) a must
• Problem solving and failure analysis skills L1

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Key Outputs

• Will be responsible for maintaining, servicing and repairs , Perkins and Caterpillar Engines associated with Industrial OEM units and Generators.
• Repair of all faults that is identified during a service.
• Clean out plant rooms and panels if necessary.
• Responsible for collection of parts at the store and compiling of parts for services.
• A clear understanding of engine and panel control systems
• Musty be able to write accurate and detailed reports for customers.
• Responsible to return all Remanufactured and unused parts to the store timeously.
• Follow correct disposal process of old oils, filters and parts in workshop.
• Assist with breakdowns when required.
• Must be presentable to customers at all times.
• Will be responsible to drive a forklift and make use of an overhead crane when required in a safe manner.
• Maintain a clean and organized workshop and workstation at all times.
• Keeping service vehicle clean and tidy at all
• Adhere to company policies at all times.

Qualification, Experience and Competencies

• Must be a qualified Electrician or Diesel Mechanic/Earthmoving Equipment Mechanic(Relevant trade)
• Matric (Grade 12).
• Fluent in English (Read, write and speak).
• Computer Literate (MS Office).
• Valid Driver’s license Code 8.
• Must have experience in Diesel Generators and the operation thereof (Caterpillar and Perkins and other
• brands).
• Must be punctual, trustworthy and be able to work unsupervised.
• Must be willing to work overtime if required as well as underground from time to time.
• Be prepared to travel and willing to sleep out if necessary.
• Gas engine experience would be an advantage.
• Trouble shooting on electrical systems including change overs and power distribution boards.
• High voltage electrician qualification and experience.

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Key Outputs

• Define preventative maintenance checklist for each model of equipment on MARC site.
• Manage scheduled oil sampling data and recommend preventative maintenance interventions.
• Manage VIMS data and Minestar health information.
• Manage run fleet productivity optimisation program.
• Ensure effective self-management and performance ownership.
• Achieve team Balance Scorecard.
• Achieve applicable Service Key Performance Indicators (KPI’s)
• Ensure Personal Development Action Plan is in place and adhere to

Qualification, Experience and Competencies

• Qualified Artisan (Mechanic in relevant trade i.e. Diesel / Earthmoving).
• 5 years post-apprentice / learner ship experience.
• Demonstrated practical and theoretical training skills.
• Sound interpersonal relationship skills.
• Computer Literate (MS Office,
• Trouble shooting, problem solving and failure analysis skills.
• Caterpillar product knowledge.
• Familiar with the use of Service Technician Workbench.
• Experience in analysing oil sampling and trends (advantage).