Fresh Vacancies at Beekman Group

• We are looking for self-driven, sales-orientated Reservations Consultant to assist our Members with their booking needs. You will provide various planning and booking services, including answering customers’ queries, making travel suggestions. Handling queries via phone, email, social media and/or face-to-face consultation as well as attending to assigned outbound call programmes.
• To be successful as a Reservations Consultant, you must be able to work with minimal supervision and have excellent customer service skills. An individual that is self-motivated to achieve sales targets.
• The primary focus of the role is to make various types of reservations. This is accomplished by handling queries via phone, written or face to face meetings as well as attending to assigned outbound call programmes which will ensure the achievement of multiple individual, team and departmental goals across a multitude of product lines.

Key Performance Areas:

• Commit to The Beekman Way (an internal Group programme to work together cohesively and towards a common goal, focusing on the customer by going out of one’s way to meet customer needs).
• Attend to client queries & reservations in accordance within SLA metrics, including but not limited to:
• Query turnaround time
• Customer service survey
• Production
• Achieve targets as provided by department
• Perform additional duties as assigned, including but not limited to general client queries.

Key Competencies & Personal Attributes:

• Matric with 2 years relevant Call Centre experience
• Experience working in sales or customer service, preferably in the hospitality or travel industry
• Excellent written and verbal communication skills in English
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to work under pressure

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Key Competencies & Personal Attributes:

• Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
• Facilitate and arrange all and any entertainment and promotional activities & events
• Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
• Communicate all necessary and correct information in a professional manner
• Record and communicate all guests comments & complaints
• To be pro-active and use initiative with customer service and complaints
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
• Set-up and lead entertainment events
• Assist the Resort Manager with any entertainment & promotional activities
• Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
• Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
• Have a thorough knowledge of all facilities and services offered by the Resort
• Provide courteous and efficient service to all guests
• Maintain at all times the highest standard of appearance and skills, according to Company Policy
• Ensure a professional image at all times
• To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
• Leading kids and family games and activities
• Public speaking
• Computer literacy and Audio-visual expertise
• High energy levels with a passion for working with the public & particularly children 
• Prepared to work outside of normal office hours which includes, public holidays and weekends
• Work during high season periods
• Work within a multi-cultural environment including multi genders
• Flexibility & Patience

go to method of application »

Key Competencies & Personal Attributes:

• Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
• Facilitate and arrange all and any entertainment and promotional activities & events
• Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
• Communicate all necessary and correct information in a professional manner
• Record and communicate all guests comments & complaints
• To be pro-active and use initiative with customer service and complaints
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
• Set-up and lead entertainment events
• Assist the Resort Manager with any entertainment & promotional activities
• Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
• Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
• Have a thorough knowledge of all facilities and services offered by the Resort
• Provide courteous and efficient service to all guests
• Maintain at all times the highest standard of appearance and skills, according to Company Policy
• Ensure a professional image at all times
• To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
• Leading kids and family games and activities
• Public speaking
• Computer literacy and Audio-visual expertise
• High energy levels with a passion for working with the public & particularly children
• Prepared to work outside of normal office hours which includes, public holidays and weekends
• Work during high season periods
• Work within a multi-cultural environment including multi genders
• Flexibility & Patience

go to method of application »

• We are seeking a detail-driven and operationally strong Payroll Specialist to support payroll execution across a multi-site hospitality environment. This role requires a hands-on individual who can manage complex payroll inputs, ensure legislative compliance, provide mentorship to team members, and maintain strong financial discipline.

Key Responsibilities:

• Validate and reconcile payroll inputs including hours worked, overtime, leave, allowances, and deductions
• Ensure payroll compliance with applicable legislation (BCEA, tax, UIF, SDL)
• Perform payroll reconciliations
• Process payroll account on accounting system to trial balance level, ensuring alignment with Finance & budgets
• Process payroll-related journals and support general ledger integration
• Execute end-to-end payroll processing across multiple entities and pay points using Sage 300
• Mentor and support junior payroll team members, driving accuracy and consistency
• Manage payroll audits, reconciliations, and month-end reporting
• Support operational teams with payroll-related queries and guidance
• Maintain accurate employee records and payroll data integrity
• Process terminations, final payments, and statutory submissions
• Liaise with Finance on salary schedules, reconciliations, and approvals
• Assist with annual processes including tax year-end (EMP501) and audits
• Identify process improvements to enhance efficiency and reduce risk

Minimum Requirements:

• Relevant qualification in Payroll, Finance/Bookkeeping, Human Resources,
• Minimum 5 years’ payroll experience in a multi-site or high-volume environment
• Hands-on experience with Sage 300 is essential
• Proven experience with payroll reconciliations up to trial balance level
• Strong knowledge of South African payroll legislation, SARS legislation and statutory requirements
• High level of attention to detail and accuracy
• Strong reconciliation, numerical, and analytical skills
• Ability to manage multiple tasks effectively and complete tasks promptly and efficiently
• Experience in mentoring or guiding staff

Additional Requirements:

• Ability to engage with non-desk-based employees and operational managers
• Willingness to support peak payroll periods and critical deadlines
• Strong Excel and reporting capability

Key Competencies & Personal Attributes:

• Accuracy and attention to detail
• Leadership and team development capability
• Strong organisational and time management skills
• Problem-solving and analytical thinking
• Confidentiality and professionalism
• Effective stakeholder engagement