Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- To lead and manage a team of Private Wealth Bankers as well as Sales Support Consultants within a defined geographical area, driving growth in high-net-worth client acquisition, relationship deepening and revenue generation.
- The role is responsible for implementing the Private Wealth Banking strategy, ensuring exceptional client experience, compliance and talent development aligned to business priorities.
- Formulate tactical strategy and associated delivery plans related to single practice areas.
- Ensure proactive integration and operational tactical enhancement.
Job Description
People Management:
- Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
Customer Management
- To manage customers experience for all clients and turnaround times
Risk and Operations Management:
- Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Business Management:
- Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
Stakeholder Management :
- Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Customer Experience:
- To provide service excellence and achieve customer satisfaction
Education
- National Diplomas and Advanced Certificates: Business, Commerce and Management Studies
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Job Summary
- To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.
Job Description
Job Description Summary
- The Risk Officer for Technology Infrastructure, is responsible for identifying, assessing, mitigating, and monitoring risks associated with technology infrastructure systems, services and products. This role is pivotal in ensuring the resilience, security, and compliance of the organization's technology platforms, aligning risk management practices with organizational and regulatory standards while enabling innovative and scalable operations.
Key Responsibilities:
Strategic Leadership and Governance
- Define and implement a comprehensive risk management framework tailored to infrastructure and cloud environments.
- Align risk strategies with organizational goals, regulatory requirements, and technological advancements.
- Review and evaluate compliance, technology policies and procedures, technology and tools to provide insight on how to reduce technology risk.
- Collaborate with infrastructure and architecture teams (Networks, Compute, Cloud, DBaaS, Mainframe and End User) to manage the specific infrastructure risk posture.
- Ensure governance processes adhere to the required standards (for example: ISO 27001 and GDPR), enhancing compliance and quality assurance.
Risk Management and Mitigation
- Ensure that risk is effectively managed and monitored.
- Identify, assess, and mitigate risks across technology platforms, including operational, cybersecurity, and compliance risks.
- Oversee incident response, disaster recovery, and business continuity efforts, ensuring resilience and rapid resolution.
- Monitor vulnerabilities such as system downtime, data breaches, and third-party dependencies, implementing controls to minimize impact.
- Coaching users in risk identification and assessment.
- Provide appropriate and accurate risk reporting to the required stakeholders.
- Review technology and security risks, internal and external, in order to help inform the 2nd line of defense.
Change and Execution Leadership
- Lead multidisciplinary teams to execute strategic Risk and Audit initiatives effectively.
- Manage change processes across infrastructure services to ensure seamless implementation.
- Drive continuous improvement using iterative approaches to deliver measurable value and minimize execution risk.
Collaboration and Communication
- Partner with IT, cybersecurity, and architecture teams to integrate risk management into planning and execution.
- Provide clear and appropriate communication to the relevant stakeholders within the Absa business.
- Structure communication to accommodate for technical and non-technical audiences.
- Serve as the primary liaison for risk discussions with vendors and external partners.
- Creation and maintenance of datasets via strategic platforms while adhering to data governance policies and procedures, and providing guidance to broader business intelligence teams to ensure uniformity and trust in golden sources of information.
Qualifications and Experience Required
- Minimum 5 years experience in risk management/risk consulting preferably within a technology environment.
- Knowledge of Technology Infrastructure preferred
- Proven expertise in managing and mitigating risks in large-scale IT environments, including on-premises, cloud, and hybrid systems.
- Bachelor’s degree in Computer Science, Information Technology, Risk Management, or a related field.
- A Master’s degree or certifications such as CISSP, CRISC, CISM, or ITIL is highly preferred.
Key Competencies
- Strategic thinking and visionary leadership
- Technical and risk acumen in IT Infrastructure
- Stakeholder management and collaboration
- Crisis and incident management expertise
- Regulatory and compliance knowledge
- Innovative problem-solving
- Planning and organising – Be able to develop clear, efficient and logical approaches to address issues and risks.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- Join Coverage Banking NBFI team and support seasoned Bankers with analysis, research, management information and stakeholder management. These business insights will guide business decisions and strategies to assist in growing market share. Role is suited to a degreed candidate (BCom or similar) with 7 years plus experience in Banking in a research, credit or data analytical role. Candidate will be proficient in financial statement analysis with strong report writing, presentation and written communication skills.
Job Description
- Perform industry/company research using publicly available data sources.
- Handling of private non-public data to discover insights.
- Providing data-driven insights that guide business decisions and strategies.
- Generate and deliver reports from data analysis, ensuring accuracy and integrity of the data, summarises findings and prepares recommendations within area of responsibility.
- Building charts and graphs to present results to bankers/heads/executives/committees.
- Work collaboratively with internal and external stakeholders. Identify trends, patterns, and insights relevant to the business and/or project/transactions.
- Forecast outcomes and support decision-making processes
- Conducts analysis and research in areas of specialisation/expertise, leveraging a variety of applicable information's sources
- Generates and publishes written reports summarising findings and prepares recommendations within area of expertise.
- Establish relationships with key internal and external stakeholders to source information and make recommendations to senior leadership.
- Build relationships with stakeholders spanning the enterprise to collaborate and share findings and recommendations.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- As an Operational Risk Specialist, you will be at the forefront of driving our Enterprise Risk Management Framework (ERMF) and Operational Risk Management Framework (ORMF) within the Digital Business. Your mission is to identify and mitigate risks associated with our operations and ensuring our business processes are robust and compliant. You will assess business operations, identify issues in projects, processes, and new initiatives, and prepare impact assessments. Your role will involve developing and implementing controls to minimize operational risks, participating in management committees, and continuously monitoring business processes to identify potential threats and ensure compliance with laws and regulations.
Job Description
Education
- Bachelor’s degree (NQF 6) in Risk Management, Commerce or equivalent
Experience
- Minimum 3 years’ experience in a Specialist Operational Risk Management or related area
Key Responsibilities:
- Collaborate with internal stakeholders to understand Business Requirements, processes, and Product needs.
- Identify and track potential issues and risks that could impact financial and non-financial outcomes.
- Implement and embed Risk Management strategies to reduce risk exposure and losses.
- Provide management with reports on risk exposures to inform decision-making.
- Conduct regular assessments of Critical and Non-critical processes to ensure they meet required standards.
- Review policies to identify and address any gaps within the business.
- Coordinate with cross-functional stakeholders to drive Governance and maintain a Satisfactory Control Environment.
- Conduct thorough risk assessments for new and amended product proposals to identify potential Operational, Financial, Regulatory, and Reputational risks.
- Analyze the impact of proposed changes on existing processes, systems, and controls.
- Work closely with Product development teams, Business Units, and other stakeholders to understand the scope and objectives of New and Amended Product proposals.
- Facilitate Risk workshops and discussions to gather input and insights from various stakeholders.
- Ensure that New and Amended Product proposals comply with relevant policies and standards.
- Develop and recommend risk mitigation strategies and controls tailored to the specific risks identified in the product proposals.
- Prepare detailed Risk assessment reports and impact analysis for new and amended product proposals.
- Establish monitoring mechanisms to track the effectiveness of implemented controls and identify any emerging risks.
- Provide training and guidance to Product Development teams and other stakeholders on Risk Management practices and the importance of risk considerations in product proposals.
- Promote a risk-aware culture within the organization by sharing best practices and lessons learned from previous product launches.
- Prepare reports documenting Risk exposure and recommend solutions to mitigate risks.
- Proactively review processes to identify Risks or Potential issues.
- Coordinate efforts across the Business and Assurance providers to achieve optimal assurance outcomes.
- Ensure Compliance with Legislative and Regulatory requirements, Policies, and Standards, including monitoring Compliance training.
- Share your expertise with colleagues to help them navigate the evolving risk environment.
- Collaborate with peers to generate innovative ideas for risk identification.
- Perform other duties as required.
Skills
- Communication: Ability to communicate effectively with a variety of stakeholders, including executive leadership, team members, and cross-functional partners. Proficient in various communication methods, including emails, phone calls, meetings, and presentations. Capable of explaining complex risk concepts clearly to non-risk professionals.
- Research: Strong research skills to gather information about business operations and associated risks, and to find solutions to mitigate those risks.
- Critical Thinking: Ability to analyze situations and make informed decisions based on available information. Skilled in evaluating potential risks of business processes and determining the best mitigation strategies.
- Industry Knowledge: Extensive knowledge of the financial and/or banking industry, including the types of risks these industries face and the best ways to address them.
Additional Requirements:
- Ability to perform in high-pressure and agile environments.
- Highly self-motivated and capable of operating independently.
- Proficient in using a range of mobile communication tools.
- Knowledge of Digital environments.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- The Head of Data Analytics and Personalisation is responsible for driving data-driven decision-making and customer personalisation strategies to enhance business growth, operational efficiency, and customer experience. This role will lead the development and execution of advanced analytics, AI-driven insights, and customer segmentation strategies to optimise engagement, product offerings, and business outcomes.
Job Description
Data Analytics Strategy & Execution
- Develop and implement a comprehensive Data Analytics strategy that aligns with business objectives.
- Lead advanced data modelling, machine learning, and AI initiatives to generate actionable insights.
- Ensure that analytics drive operational efficiencies, revenue growth, and risk management.
Customer Personalisation & Engagement
- Design and implement AI-driven personalisation models to enhance customer engagement across digital and traditional channels.
- Leverage predictive analytics to drive customer segmentation, targeting, and hyper-personalised experiences.
- Establish frameworks to measure the impact of personalisation on customer satisfaction, retention, and lifetime value.
Leadership & Team Development
- Build, lead, and mentor a high-performing data analytics and personalisation team.
- Foster a culture of innovation, continuous learning, and data-driven decision-making.
- Collaborate with cross-functional teams, including marketing, digital, product, and technology, to embed analytics into strategic initiatives.
Data Infrastructure & Governance
- Partner with teams to ensure a scalable, secure, and efficient data infrastructure.
- Promote and enforce data governance, quality, and ethical AI practices.
- Oversee data privacy compliance and ensure adherence to regulatory requirements.
Performance Measurement & Business Impact
- Define and track KPIs to measure the impact of analytics and personalisation on business performance.
- Continuously refine strategies based on insights, market trends, and evolving customer needs.
- Provide executive-level reporting and storytelling to communicate data-driven strategies and outcomes.
Key Requirements:
Qualifications & Experience
- Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field.
- 10+ years of experience in Data Analytics, AI, customer insights, or personalisation strategy.
- Proven experience in leading Data analytics and AI-driven personalisation initiatives in a customer-centric organisation.
- Strong background in data science, machine learning, and predictive modelling.
- Experience working with big data platforms, cloud technologies, and personalisation engines.
Skills & Competencies
- Strategic Thinking & Problem-Solving: Ability to translate data insights into actionable business strategies.
- Technical Expertise: Proficiency in data analytics tools (SQL, Python, R, Power BI, etc.) and cloud platforms (AWS, Azure).
- Leadership & Stakeholder Management: Strong ability to influence and collaborate with C-suite executives, business leaders, and technology teams.
- Customer-Centric Mindset: Deep understanding of customer behaviour and data-driven engagement strategies.
- Data Storytelling & Communication: Ability to present complex data insights in a clear, compelling manner for diverse stakeholders.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies
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Job Summary
- To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.
Job Description
- Customer service: Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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Job Summary
- To deliver dynamic customer service by answering incoming calls timeously, resolving customer queries and upselling other idirect Insurance products on offer. Offer financial advice to the customer and handle retentions.
Job Description
- Customer satisfaction, call resolution, quality assurance of service and calls, and compliance.
- FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
- FSCA-Approved Qualification Minimum 150 FAIS Credits short term insurance
- Regulatory Exam for Representatives (RE5)
- Experience As Per the FAIS Act
- Product Specific Training once Onboarded
- Class Of Business Training
- Continuous Professional Development
- Attest To Honesty, Integrity, and Good Standing
Education
- Further Education and Training Certificate (FETC)
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Job Summary
About the Role
- We are seeking a highly motivated and experienced Compliance Officer to join our CIB Governance, Risk and Control team. This role is pivotal in supporting the development, implementation, and oversight of compliance policies and control procedures across the CIB Infrastructure portfolios. The successful candidate will play a key role in fostering a strong compliance culture, managing regulatory relationships, and ensuring adherence to internal and external regulatory requirements.
Job Description
Key Responsibilities
Compliance Oversight
- Develop and implement a robust compliance programme.
- Provide proactive and responsive advisory support on compliance matters.
- Identify and manage regulatory risks in a forward-looking manner.
- Draft, review, and implement compliance policies and guidance.
- Maintain and update compliance risk management plans.
- Interpret regulatory changes and guide business units through implementation.
- Represent Compliance in business meetings and ensure regulatory awareness.
- Review compliance controls and assess bespoke transactions.
- Deliver compliance training and awareness programmes.
- Support reporting to senior management, committees, and stakeholders.
Stakeholder Relationship Management
- Engage with senior business leaders and both 1st and 2nd lines of defence.
- Maintain strong relationships with internal Compliance teams and business stakeholders.
- Liaise with regulators and participate in industry initiatives.
- Build networks with key industry role players.
Qualifications & Experience
- A relevant postgraduate degree or equivalent tertiary qualification.
- Minimum of 5 years’ proven experience in a compliance advisory role.
- Strong background in developing compliance policies, risk management plans, and training programmes.
- Experience in banking and investment product compliance.
- Demonstrated ability to manage regulatory and industry relationships.
Skills & Competencies
- In-depth knowledge of prudential regulation and market conduct.
- Strong understanding of banking regulations and transactional banking products.
- Ability to interpret complex regulatory requirements and provide actionable guidance.
- Excellent analytical, communication, and stakeholder engagement skills.
Why Join Us?
- This is an exciting opportunity to be part of a dynamic team that plays a critical role in shaping the compliance landscape within a leading financial institution. You will work closely with senior stakeholders, contribute to strategic initiatives, and help drive a culture of integrity and compliance.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.
Job Description
- At Absa we believe in building robust systems that enhance the lives of our customers. We have embarked on a strategic initiative to migrate some of the components running in Cobol on the Mainframe into Java to align with the strategic intent to adopt cloud technology, solve for an aging Cobol workforce, and minimize operational costs. The initiative is called ImaraPay. Imara is a Swahili term that means “strong”, “firm” and “stable” and Pay refers to Payments.
- We are looking for a Senior Java Developer to lead the ImaraPay development on the Java Platform, as the team’s focus has been on Cobol Development, we need skilled Java resources to compliment the team. The role will be focused on payment streams within the South African market e.g., EFT, RTC Payment etc. and the successful candidate will work closely with our Payments Architects, Cobol Product Engineers, QA Engineers, and POs/PMs to deliver a robust payment application.
Education and experience required
- 8+ years’ hands on Java development experience
- Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience and practical application is evident
- Cross domain knowledge
- Knowledge of payments and EFTs/RTC/Debi-check will be beneficial
- Experience as an agile practitioner and knowledge or experience of other delivery methodologies e.g. Kanban, RUP etc.
- Excellent communication, analytical skills and decision-making ability in collaborative environments
- Excellent understanding of specific coding / scripting languages e.g. Java, JavaScript
- Solid understanding of Object-Oriented Design and ability to properly apply general design patterns and paradigms
- Experience with API and API Integration
- Experience with test-driven development and domain driven design
- Experience & understanding of integration testing, unit testing framework(s) and QA Automation
- Solid understanding of messaging protocols and web services like SOAP and REST
- Experience with open-source relational databases
- Good understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS
- Experience with CI / CD tools (like Jenkins, Bamboo, TFS, Azure Devops) and Artifact Management (preferably Nexus)
- Experience with Cloud platforms e.g. Azure, AWS & Google Cloud Platform
- Strong understanding of version control and related concepts and techniques, particularly Git
- Excellent debugging and problem-solving skills.
- Comfortable with stubbing tools like wiremock and/or hoverfly
- Familiar with OAuth, Open Connect ID and SAML, preferably with an understanding of AD / LDAP /Kerberos
- Familiar with Containerisation technologies like Docker and or orchestrators like Kubernetes
- Understanding of Data and Data Structures
- Absa Payments Technology supports strategic, compliance and operational initiatives for Business Technology. We offer great opportunities for learning and empower the team to be the best version of themselves. The team uphold Absa values of Stewardship, Integrity, Trust, Resourceful, Inclusion and Courage which guide our co-created purpose to empower Africa’s tomorrow, together and make a positive contribution.
Education
- Bachelor's Degree: Information Technology
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Job Summary
- To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.
Job Description
- Financial Goals Business Risk Customer Satisfaction Colleague Support
Education
- Further Education and Training Certificate (FETC)
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Job Summary
- To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adaption i.t.o. project management methodology, governance and delivery objectives.
- To provide advanced project management services and to develop, maintain and enhance operational business relationships.
Job Description
- Programme Management: Managing projects with the intention of improving an organisations strategic performance
- Project Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet
- Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production
- Ensure that timelines are met: Manage team in such a way that deadlines are met
- Stakeholder management: Ensure that stakeholders are identified and engaged
- Managing Others: Take responsibility for the effective management of others
- Experience in delivery of card Acquiring or acceptance Programmes in a Programme Manager, Product Owner or PMO Capacity
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations to address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes. The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.
Job Description
Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
- Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
- Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
- Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
- Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
- Follow all the steps in the designated client engagement process as specified by Absa Advisers.
- Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
- Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets
- Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
- Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
- Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
- Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
- Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
- Generate and discuss a formal recommendation including product quote(s) for the client.
- On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
- Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
- Submit the proposal forms to the relevant product providers for processing.
- Ensure that the issued policy aligns to the recommended product.
- Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
- Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
- Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings
- Capture the correct Policy Relevant Information (PRI) number on the Commission system.
- On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
- Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
- Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
- Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
- Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
- Participate performance development (PD) discussions as required by the Absa performance management standards.
- Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
- Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
- Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
- Remain fit and proper as required for FAIS flagged roles.
- Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
- Segment the client base according to profile, income potential and commission income.
- Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice
Accountability: Personal Development
- Attend all the required training to attain accreditation to market Absa approved products.
- Attend all the requisite internal training (i.e FAIS-related programs/courses).
- Attain the required FAIS credits in order to attain Fit and Proper status
- Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
Education
- Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)
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Job Summary
- To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.
Job Description
- New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- We are seeking a motivated and experienced Coverage Banker to focus on the Money Remitter sector within the Non-Bank Financial Institutions Coverage team at Absa Corporate and Investment Bank.
- The Corporate Banker will play a crucial role in building and managing relationships with Money Remitter clients, driving sales growth, and promoting our financial products and services tailored to their unique needs both in SA.
- The ideal candidate will have a deep understanding of the MSB industry, exceptional sales and relationship-building skills, and a proven track record in achieving sales targets.
- Knowledge of the payments framework and compliance requirements for the sector would be beneficial.
- The role will entail developing and nurturing strong relationships with MSB clients, understanding their business models, financial needs, and compliance and regulatory requirements.
- Serve as the primary point of contact for MSB clients, identify sales opportunities within the MSB sector and develop effective strategies to achieve sales targets and revenue growth, including partnership opportunities.
- The banker will be responsible for understanding, managing, and mitigating the risks within the MSB sector.
- The banker must maintain a deep understanding of the MSB industry landscape, regulatory changes, and market trends that impact the financial needs of MSB and provide strategic insights and guidance to both clients and internal teams on industry developments.
Job Description
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Job Summary
- The applicant will be responsible for assessing the creditworthiness of individuals and/or businesses that require lending products within the Private Wealth Banking segment. This role requires the ability to structure complex lending solutions for UHNW/HNW and Wealthy clients. The applicant must possess exceptional financial analysis skills to interpret financial information, assess client desirability, and detail risk mitigation strategies in line with credit mandates, internal policies and regulatory requirements.
- A key focus of the role is to deliver high-quality credit risk assessments to ensure sustainable profit and asset growth, within the agreed Operational Level Agreement (OLA). This position requires a strong analytical mindset, in-depth knowledge of credit principles, strong decision-making skills, and the ability to communicate effectively with both internal stakeholders and clients.
Job Description
Credit Sanctioning
- Perform quality credit sanctioning within the Operational Level Agreement (OLA), being cognizant of risks, being solutions-driven, and considering compliance requirements.
- Assist stakeholders with growth by assessing, structuring, and solutions to client needs, ensuring adherence and compliance with credit policies, processes, terms, and conditions.
- This includes evaluation and structuring of new opportunities, initial credit due diligence, and preparing recommendations to the credit committee as well as ongoing monitoring.
- Evaluate a company’s stability, the adeptness of the management team, and creditworthiness by analyzing relevant documents including balance sheets, income statements, cash flow statements, financial projections, etc. Validates any assumptions, projects, and overall borrower viability and ability to repay the credit request
- Conduct a full assessment of the risks and potential mitigating factors impacting on a client.
- Perform robust financial and non-financial analysis on the client that supports the review of facilities or new funding proposals.
- Make use of clients' historical data, for example, financial statements to forecast the clients’ potential growth and sustainability.
- Conduct a sensitivity/scenario analysis to determine the impact that a change in, for example, the economy, political situation, and consumer demand, will have on the client’s financial health.
- Based on the analysis conducted structure a lending solution for the client, that will account for the potential threats to the client and that is within set credit limits and the Bank's credit lending policies and appetite.
- Compile a proposal that summarizes the client’s background and needs, the research findings, and the final recommendation on which credit lending solution is best for the client, for the Credit Committee to approve in the interim and escalate further for the necessary approval.
Portfolio and Risk Management
- Proactively maintain and manage the assigned portfolio within agreed KPIs.
- Accurate and timeously report high-risk accounts.
- Provide credit solutions for the timeous rehabilitation of delinquent accounts and initiate transfers to Business Support and/or Legal Recovery Services (LRS) for groups/accounts which cannot be rehabilitated in the normal credit environment.
- Ongoing credit portfolio monitoring and maintenance of Group Risk Appetite across Relationship Banking clients.
Stakeholder Management
- Build and maintain effective relationships with stakeholders.
- Be a role model for client engagement and demonstrate value add at every engagement.
- A strong communicator that has the ability to influence stakeholders
- Contribute to the upskilling and mentoring of front-line colleagues.
Risk, Control, and Governance
- Apply the highest standards of controls and risk management practices and behaviors and embed a positive risk and control culture.
- Adhere to policies, procedures, and regulations.
- Identify, assess, and report risks arising from significant events, investigations, audits, and control issues.
- Demonstrate prudence, sound judgment, and appropriate escalations in the management of all types of risk applicable to the role.
- Ensure that the Bank's credit policies, philosophy, and all relevant legislation are fully complied with at all times and that any policy breaches have been suitably addressed and mitigated.
Data and Systems Management
- To produce relevant management information and manage exposures including the maintenance of relevant systems.
- Drive RWA efficiencies by ensuring that the data in terms of Default Grades (DG's), Loss Given Defaults (LGDs), limits, and review dates are correctly captured on the Bank's credit systems and adequately supported by the credit systems.
Other Responsibilities
- Assist with special projects or other duties as needed and deemed necessary
- Demonstrate an understanding of credit and risk assessment tools, risk measurement, and rating methodologies, including their underlying assumptions and potential weaknesses.
- Demonstrate resilience and ability to work in a competitive and highly pressurized work environment to ensure that deadlines are met.
- Provide ad hoc training and coaching to junior credit or new staff members through the provision of relevant materials, explanations, and/or presentations.
- Legal agreements of the transactions and related transaction documentation.
- Understanding of financial markets and general business acumen
- Partner with relevant stakeholders in the business to ensure credit processes, policies, and infrastructure is enabled.
Requirements
- BCom (Accounting, Finance, Risk) - postgraduate qualification would be advantageous
- 5 to 10 years’ lending experience in a financial institution.
- Knowledge and understanding of credit and investment risks in the financing of transactions or projects.
- Portfolio management experience would be advantageous.
Knowledge & Skills:
- Strong Business and Risk identification/analytics
- Strong negotiation skills
- Strong interpersonal skills
- High level of emotional skills
- Ability to function independently
- Good understanding of portfolio management
Competencies:
- Decisive and initiating action
- Working with people – team player
- Adhering to principles and values
- Ability to network
- Entrepreneurial and commercial thinking
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- The incumbent will be a member of the Relationship Banking (RB) Operational and Resilience Risk team and will be required to work closely with both the Group Operational Risk team and First line of defense teams, embedded within the business. The incumbent will also be responsible to help determine the overarching Operational and Resilience Risk strategy and for providing risk oversight of RB BU areas/portfolios in line with the Operational and Resilience Risk Management Framework (ORRMF) and Enterprise Risk Management Framework (ERMF). This role is directly accountable to the RB Head of Operational Risk Enablement, Governance and Reporting to ensure effective support and delivery of the overall RB ORR strategy. This involves operational risk management in an area where innovation is top of mind and where traditional operational risk management techniques will be balanced with the need to find creative solutions for the benefit of RB Stakeholders.
To elevate the impact of Operational and Resilience Risk within RB, the incumbent will be accountable for the delivery of:
- Risk measurement, monitoring, assessment, and analytics of the portfolio.
- Enable management to monitor the effectiveness of the control environment and act towards mitigation of operational risk where required.
- Supporting RB business units by providing independent and objective end-to-end Operational Risk oversight in line with the Enterprise Risk Management Framework (ERMF) and ORRMF, together with its various supporting policies and standards.
- Overseeing the aggregation, implementation, monitoring and maintaining of core risk management and assurance processes across business units within RB.
- Supporting an effective risk culture, where there is an open, proactive, and constructive dialogue relating to Operational Risk.
- Reporting, including portfolio and Business Unit (BU) insights and ensuring capability directed appropriately in support of internal and external reporting requirements.
Job Description
Accountability: Operational Risk Framework and Policy Oversight & ownership (at BU level)
- Providing clear direction to the RB business units on the Operational and Resilience Risk role, strategic plan and key focus areas.
- Provide relevant coaching, guidance and training to the businesses on the implementation and maintenance of the Operational and Resilience Risk framework components (including Risk and Control Self-Assessment, Risk indicators, Events, Strategic Risk Assessments, and Key Risk).
- Assess the level of compliance of business for the relevant risk frameworks and policies.
- Keep up to date and remain relevant with the Operational and Resilience Risk framework, policies, standards, procedures and relevant legislation/regulations.
- Drive an appropriate analytics capability across all framework elements, i.e., risk events and issue management, to enable proactive analysis and insights of the risk profile, to adequately evaluate, respond and monitor.
- Manage Scenario analysis and capital processes for RB in conjunction with Group ORR.
- Act as the specialist in RB business for all elements of the Operational and Resilience Risk framework, including the ownership of related initiatives and support.
- Ensure that RB Risk Management systems and tools are used, and that data is accurate, of good quality and current.
Accountability: Strategy Development & Formulation
- Provide input into the 2nd line strategy for managing operational risk across RB
- Second line monitoring, checking and challenging first line in the setting and execution of the Operational Risk strategy, leveraging off 1st line Governance and Control resources in each business area for execution, where applicable.
- Provide thought leadership and drive consistency in the second line approach to Operational risk across RB.
- Ensure that each business areas has measures in place to monitor and manage all of the ORRMF sub risk type profiles.
- Drive the development and implementation of standards, where applicable.
- Risk appetite setting, in conjunction with Group counterparts and drive the cascade into RB. Monitoring adherence against Risk appetite statements (RAS) and/or tolerance levels, with the use of appropriate key risk indicators
- Drive the embedment of the Group ORRMF, promoting the integration of operational risk considerations, into all risk reward decisions and general business management.
- Actively play a senior role in the Management Committees of the product/service area assigned to, as well as in the Operational risk 2nd line Manco.
Accountability: Operational and Resilience Risk Management Oversight Planning
- Assess, challenge and monitor the current and forward-looking exposure (financial and non-financial) to Operational Risk (i.e., considering all framework elements, strategic planning, business expansions/ contractions and other major change programmes, including new product approval).
- Act in an advisory capacity to support the scoping and definition of related Operational and Resilience Risk deliverables and plans, ensuring that these are aligned to the Group Operational and Resilience Risk calendar.
- Drafting of Cluster specific standards and influence and collaboration across the entire value chain, from conception to implementation of these standards.
- Assist in ensuring Business readiness for assurance reviews and deep dives and play an active role in the discussion of issues to be reported from assurance reviews, ensuring that issues are valid and factually accurate, and actions are well defined and timed appropriately
Accountability: Operational and Resilience Risk Evaluation
- Assess the relevance and performance of the Operational and Resilience Risk indicators and thresholds.
- Review the key risk assessments related to the RB business units for completeness, with appropriate challenge.
- Check and challenge the end-to-end Operational Risk profile of the RB business units, including emerging risks, to ensure ‘no surprises’.
- Consider all framework elements, strategic planning, business expansions/contractions and other major change programmes / new product approval.
- Partner with the first line of defence to provide guidance on issue/action documentation, tracking, escalation and remediation.
- Coordination of the 2nd line of defence approach and responsibilities pertaining to end-to-end fraud risk management across RB, working with the Group ORR and Fraud Strategy teams (1st line of defence).
- Manage and coordinate RB cluster Combined Assurance program.
- Perform conformance reviews and control testing on agreed aspects of the frameworks.
- Oversee deep dive- and lessons learnt exercises for material risks, including the review, challenge and tracking/escalation of findings.
- Review major remediation plans for adequacy, completeness and progress
- Oversee monthly loss event reconciliations and related attestations to ensure that all (above threshold) risk events and losses have been captured on the Operational Risk system.
- Leverage internal central engagement channels/resources, as appropriate.
- Oversee the effective oversight and management of all sub risk types within the ORRMF.
- Assess the key risk framework for appropriateness.
- Assess the relevance and performance of key risk indicators and thresholds.
- Review and challenge the overall key risk assessments.
- Provide input to the Group Policy and Standards; and Contribute to the Operational Risk Committees and forums
Accountability: Operational Risk Governance and Reporting
- Validate data and information in relevant reports provided by first line of defence, as appropriate.
- Provide independent challenge on, and insight, interpretation and analytics from relevant reports to senior management.
- Ensure appropriate reporting and escalation at the various BU Governance Forums.
- Prepare appropriate current and forecast Operational and Resilience Risk profile reporting for the RB business units as agreed.
- Review and Challenge first line of defense reporting on the risk profile.
- Compile and/or review reporting to senior forums and Regulators on behalf of RB, where required. Ensure delivery of internal and external reporting in line with the Cluster and Group requirements, including compliance to BCBS239.
- Represent RB in reporting forums across the Bank and with external parties such as assurance providers and Regulators.
- Check and challenge Operational Risk governance followed by first line of defense.
- Check and challenge governance where 3rd Party vendors offer services to RB.
- Own and manage second line governance, where applicable.
- Utilisation of various external tools and industry bodies, to foster and bolster the emerging risk capability across the non-financial risk types. Emerging risk and threat monitoring via horizon scanning including active participation in ORX (Operational Riskdata eXchange association) workstreams and utilisation of data insights from external sources and coordinating efforts for non-financial risk within RB, in conjunction with Group ORR.
- Create and maintain a central communication portal for RB Risk and ensure knowledge content is fully current.
Accountability: People and Organisation
- Direct resources in the most effective and efficient manner to execute the RB ORR strategy, including, but not limited to:
- Support the designed and embedded operating model for the RB Operational Risk Enablement, Governance and Reporting team, in the execution of the ORRMF mandate.
- Enabling delivery of a supporting Risk Culture to deliver performance consistent with the Group’s Purpose and Values.
- Defining personal scorecard objectives and measures for employees that align to the Function’s Plan and Absa Balanced Scorecards.
- Directing performance objectives and remuneration structures for the team designed to achieve a balance between risk, individual reward, and the long-term objectives of the Group.
- Input to, coordination and support of the performance management process of employees.
- Participation in the talent development and succession plans; and
Accountability: Behavioural Competencies
- Personal accountability.
- Independent in practice and in thought.
- Engaged with a visible level of presence.
- Drive the right risk culture in the business.
- Appropriate level of curiosity.
- Confident to responsibly challenge, even if based on gut feel and not on data or facts.
- Ability to manage conflicts.
- Influential.
- Crisp and clear communicator, verbally and in writing.
- See the big picture, however, can get into the detail where necessary.
- Focused without adopting a silo mentality
Education and Experience (Required)
- B Degree in Commerce, Risk Management or other risk focused subject matter.
- Post Graduate Qualification in Risk Management (advantageous)
- Relevant Subject matter certifications and/ or professional body membership advantageous.
- Minimum 6 yrs. Operational Risk Management experience.
- Retail or Business Banking or equivalent experience essential.
- Change management experience essential, especially new and amended product and service approval governance processes.
- Exposure to Operational Risk Governance and Operational Risk and Control Committees.
- Experience with Risk Framework elements especially Operational Risk management.
- Experience in dealing with multiple senior stakeholders.
- Experience in managing a team.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations to address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes. The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.
Job Description
Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
- Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
- Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
- Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
- Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
- Follow all the steps in the designated client engagement process as specified by Absa Advisers.
- Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
- Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets
- Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
- Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
- Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
- Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
- Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
- Generate and discuss a formal recommendation including product quote(s) for the client.
- On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
- Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
- Submit the proposal forms to the relevant product providers for processing.
- Ensure that the issued policy aligns to the recommended product.
- Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
- Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
- Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings
- Capture the correct Policy Relevant Information (PRI) number on the Commission system.
- On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
- Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
- Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
- Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
- Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
- Participate performance development (PD) discussions as required by the Absa performance management standards.
- Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
- Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
- Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
- Remain fit and proper as required for FAIS flagged roles.
- Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
- Segment the client base according to profile, income potential and commission income.
- Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice
Accountability: Personal Development
- Attend all the required training to attain accreditation to market Absa approved products.
- Attend all the requisite internal training (i.e FAIS-related programs/courses).
- Attain the required FAIS credits in order to attain Fit and Proper status
- Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
Education
- Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)
go to method of application »
Job Summary
- To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations to address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes. The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.
Job Description
Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
- Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
- Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
- Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
- Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
- Follow all the steps in the designated client engagement process as specified by Absa Advisers.
- Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
- Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets
- Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
- Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
- Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
- Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
- Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
- Generate and discuss a formal recommendation including product quote(s) for the client.
- On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
- Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
- Submit the proposal forms to the relevant product providers for processing.
- Ensure that the issued policy aligns to the recommended product.
- Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
- Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
- Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings
- Capture the correct Policy Relevant Information (PRI) number on the Commission system.
- On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
- Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
- Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
- Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
- Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
- Participate performance development (PD) discussions as required by the Absa performance management standards.
- Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
- Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
- Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
- Remain fit and proper as required for FAIS flagged roles.
- Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
- Segment the client base according to profile, income potential and commission income.
- Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice
Accountability: Personal Development
- Attend all the required training to attain accreditation to market Absa approved products.
- Attend all the requisite internal training (i.e FAIS-related programs/courses).
- Attain the required FAIS credits in order to attain Fit and Proper status
- Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
Education
- Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)
go to method of application »
Job Summary
- To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.
Job Description
- Financial Goals Business Risk Customer Satisfaction Colleague Support
Education
- Further Education and Training Certificate (FETC)
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Job Summary
- To lead and manage a team of Private Wealth Bankers as well as Sales Support Consultants within a defined geographical area, driving growth in high-net-worth client acquisition, relationship deepening and revenue generation.
- The role is responsible for implementing the Private Wealth Banking strategy, ensuring exceptional client experience, compliance and talent development aligned to business priorities.
- Formulate tactical strategy and associated delivery plans related to single practice areas.
- Ensure proactive integration and operational tactical enhancement.
Job Description
People Management:
- Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
Compliance and Risk Management:
- Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Business Management:
- Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
Stakeholder Management:
- Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Customer Experience:
- To provide service excellence and achieve customer satisfaction
Education
- National Diplomas and Advanced Certificates: Business, Commerce and Management Studies
go to method of application »
Job Summary
- To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle for CIB Mid-Corporate clients.
Job Description
Risk Management:
- To conduct quality credit risk assessments and reviews and proactively manage credit risks associated with clients across the Mid-corporate portfolio.
- Perform robust financial and non-financial analysis on the client that will support and underpin all new proposals in terms of the client’s credit risk implications.
- Proactively manage the credit risk on the portfolio by completing timely reviews, ensuring securities and conditions are up to date and monitored
- Monitor the client performance on a continuous basis, in addition to performing annual reviews of clients, to ensure early detection of a client's business or operating environment.
Governance and controls:
- Conduct all client risk assessments and portfolio monitoring in compliance with all the relevant governance and policy frameworks.
- Ensure that all covenants are measured and reported during the review or new credit application process
- Ensure that all excesses are monitored, cleared and/or escalated within KPI targets
Data and Systems Management:
- To produce relevant management information and manage exposures including the maintenance of relevant systems.
- Drive RWA efficiencies through ensuring that the data in terms of Default Grades (DG's), Loss Given Defaults (LGD's), limits and review dates are correctly captured on the Bank's credit systems
Business Enablement:
- Provide solution driven support to business to facilitate growth initiatives, whilst maintaining a healthy balance between risk and reward.
- Actively partake and provide input into Deal Forums ensuring that credit risk associated with business opportunities are pro-actively highlighted and managed.
Education:
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Method of Application
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