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  • Posted: Oct 17, 2024
    Deadline: Not specified
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    Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Specialist: Fraud Solutions

    Job Summary

    • To provide specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses. Ensure the efficient and effective control over financial activities, Regulatory Reporting and Associations Compliancy. Investigate fraudulent activity, perform analyses and identify root causes on fraud losses. Provide core support to the business through the capturing, verifying and maintenance of management information.

    Job Description

    • Accountability: Operations Management (65%)
    • Screening incoming fraud alerts against known fraud indicators and other risk factors.
    • Using telephonic interviewing techniques, in order to determine risk.
    • Where fraud is confirmed block the channel to prevent further transactions and losses.
    • Record actions taken on fraud systems and relevant banking systems.
    • For customers not contactable, analyse/evaluate the information at hand, make a decision to block the account as per policy and procedure.
    • Investigate suspicious accounts received from Product business.
    • Provide superior customer service to customers through various contacts made during the course of work performed.
    • Communicate new fraud trends to team Leaders and Managers for further action.
    • Investigation of fraud incidents and collection of evidence and case development.
    • Properly documenting and maintaining chain of custody for evidence.
    • Appropriately managing cases through investigation, customer and business interaction and eventual resolution and closure.
    • Conducting proactive fraud investigations resulting in the identification of issues and the reporting of findings and remediation recommendations to the appropriate business owners.
    • Apply a variety of investigative tools and methodologies to support the investigation to determine root cause analysis.
    • Identifying inefficiencies in internal controls and applications that could result in potential fraud.
    • Assume additional duties as required by the Fraud Manager from time to time.
    • Ensure that Product Write-offs/Net losses match with GL accounts.
    • Perform STIGG report out on all Fraud losses and fraud types.
    • Source information from different data warehouses, data marts, manual systems and on-line system given the business requirement
    • Conduct integrity checks both when extracting data developing reports.
    • Present the outcome of the analysis to the business for decision making
    • Accountability:   Change management (10%)
    • Assist in enhancing operating systems for optimal results.
    • Deliver professional communication and foster awareness regarding financial crime and fraud trends
    • Act as the Subject Matter Expert on the content of the procedures, processes and investigation methodologies in the business.
    • Participate in change meetings to contribute to new process designs.
    • Take over processes when projects become business as usual (BAU)
    • Accountability:  Risk and Control (15%)
    • Take accountability for all risk events and the delivery of specified and agreed upon controls.
    • Reporting of a risk and controls that ensures compliance.
    • Keep abreast with compliance and regulatory requirements and liaise with all relevant stakeholders internally and externally in the organization to accurately execute and adhere to the rules and regulations.
    • Whilst executing maintain an effective Quality Assurance environment
    • Adhere to Organisational circulars, policies, business standards and other communications that impact the operation of the business unit.
    • Ensure that reconciliations totals are balancing against GL Fraud and forgeries values .Reconciled General Ledger write-offs and ensure correct entries have been process in terms of regulatory compliance.
    • Ensure that all TC40 / SAFE warnings, rejects and Data Accuracy Ad-hoc Detail report information are corrected and Data Elements are compliant.
    • Check all existing and new reports for accuracy and data integrity
    • Accountability:  Stakeholder Management (10%)
    • Work closely and collaboratively with the members of the Investigations Units within the bank and other financial institutions.
    • Develop and enhance networks and build relationships to align the team objectives with business partners within the organisation as well as strategic stakeholders.
    • Maintain a high level of professionalism in stakeholder interactions, including written and verbal communications, based on sound knowledge of processes and procedures, schemes and understanding of relevant regulatory requirements.
    • Support the person in the area responsible for service level agreement by providing input on the operational reporting requirements from the business.

    Education

    • Bachelor's Degree: Business Management, National Diplomas and Advanced Certificates: Banking

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    Growth Relationship Executive

    Job Summary

    Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: 

    • origination efforts to quire new clients; 
    • cross-sell to existing client base; 
    • coverage efforts to service clients in accordance to the segment CVP

    Job Description

    • Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
    • Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
    • Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
    • Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
       

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    Data Engineer

    Job Summary

    • Support high-performing, scalable, enterprise-grade application design & development in agile teams by producing, testing, documenting & reviewing source code.

    Job Description

    • DevOps
    • Contribute to all phases of the development lifecycle
    • Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
    • Produce well-organised and documented source code for technical solutions
    • Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
    • Apply general design patterns and paradigms to deliver technical solutions
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Study & apply Group Architecture & Infrastructure guidelines to all development work
    • Support reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc.
    • Update, create and appropriately store application documentation & technical specifications
    • Risk & Governance
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

    Skills and Experience

    • 2+ years similar relevant experience
    • Proficient in coding with Java and Scala
    • Angular experience will be beneficial
    • Working knowledge in Cloud essential (certifications beneficial, but not a necessity)
    • Any Graph DB experience (e.g. MongoDB, PostgreSQL etc.)
    • Proficiency in Git scripting and actions

    Education

    • Bachelor's Degree: Information Technology

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    People Lead: Relationship Banking (SME)

    Job Summary

    • The role is responsible for designing and implementing a Human Resources business model and strategy for the SME segment, within Relationship Banking, aligned with the overall HR organizational strategy. This includes leading the people agenda across Integrated Channels to drive optimal business outcomes, ensuring compliance with relevant legislation, HR policies, and best practices. The role aims to deliver tailored People solutions and strategic initiatives to support the business’s commercial objectives.

    Job Description

    • Commercial Awareness & Strategic Partnering:
    • Demonstrates deep knowledge of global markets, competitive positioning, and commercial drivers in a dynamic retail banking environment.
    • Translates the Business Unit (BU) strategy into a clear people agenda and provides strategic HR support to senior leadership.
    • Leverages data, analytics, and trends to diagnose BU challenges and propose effective HR solutions.
    • Builds external networks and influences perceptions to attract top talent and shape the market view of Absa Group Limited.
    • Trusted Advisor:
    • Serves as a trusted HR advisor to senior leaders, offering coaching, guidance, and strategic advice.
    • Influences senior leadership with credibility and acts as a sounding board for the Managing Executive (ME) and top leadership.
    • Supports leadership effectiveness and team development at the highest levels.
    • End-to-End HR Delivery:
    • Functions as the key relationship manager, coordinating People Specialists and Operations to execute the people strategy.
    • Focuses on talent development, succession planning, and nurturing leadership within the BU.
    • Drives customer-centric HR practices, ensuring responsiveness and prioritizing customer relations within People Function teams.
    • Leads the execution of key People initiatives using effective change management and project management disciplines.
    • Functional Leadership:
    • Oversees strategic workforce planning and participates in executive-level hiring.
    • Leads talent reviews, succession planning, and capability development for the BU.
    • Delivers leadership programs, identifies internal capability gaps, and implements appropriate development and coaching plans.
    • Manages reward and performance strategies, including executive compensation and pay cycle management.
    • Ensures strong employee engagement, partnering with the People Operations team.
    • Team Leadership:
    • Develops a high-performing team through formal performance management and ongoing coaching.
    • Identifies and addresses training and development needs for team members, while maintaining a succession plan for critical roles.
    • Recruits, develops, and engages team members to drive strong employee engagement.
    • Finance & Risk Management:
    • Establishes and oversees the people risk framework within the People Function.
    • Manages budgets effectively, ensuring alignment with cost drivers and financial targets.

    Additional Requirements:

    • Bachelor’s Degree (Postgraduate qualification preferred)
    • Experience in a fast-paced, high-pressure environment with a 24/7 operational model across various channels
    • Retail banking experience is an advantage
    • Expertise in managing large-scale people projects, including reskilling and innovation
    • Strong relationship-building skills at all levels of the organization and with labor partners
    • Oversight of a team of 7,000 permanent employees across South Africa, including a large People Partner team across multiple regions.

    Education

    • Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

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    Specialist Test Analyst

    Job Summary

    • Design automation testing plans and develop automation test scripts for multiple technical products / services (pre, during & post deployment) in both ‘Run & Change’ contexts and align to chosen application testing frameworks & guidelines. Testing may apply to all or a combination of the following front-end, back-end, integration, performance, scalability and regression testing of solutions. This entails full responsibility for ensuring products are protected through quantifiable test coverage & metrics.

    Job Description

    • QA Engineering
    • Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer
    • Actively participate in daily Scrum and project planning meetings.
    • Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation)
    • Prepare QA & Automation testing documentation (planning, design, execution and sustainability)
    • Develop automation test plans
    • Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.)
    • Perform various types of automation testing (regression, integration, black box, scalability)
    • Evaluate automated test cases and analyse & report results
    • Facilitate test plan / case reviews within squads
    • Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement
    • Contribute to the design and selection of testing frameworks for business applications
    • Deliver all automation & technical testing deliverables on time (always)
    • Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.)
    • Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans
    • Produce quality and testing outcome metrics and reports
    • DevOps
    • Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward
    • Leverage coding language understanding & expertise to deploy testing requirements for specific products / services
    • Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
    • Shift from testing features to supporting & being accountable for full product delivery
    • Risk & Governance
    • Ensure compliance with technical risk and governance requirements
    • Ensure work is compliant with automation testing frameworks and standards
    • Proactively identify and communicate risks ahead of need
    • Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions
    • People
    • Participate in peer reviews & continuously develop automation testing awareness & capability across squads

    Education

    • Bachelor's Degree: Information Technology

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    Specialist AC Process Executor

    Job Summary

    • Financial Control is responsible for ensuring that Absa Africa fulfils its financial, statutory and regulatory reporting requirements, while ensuring compliance with accounting, regulatory and balance sheet control policy. Financial Control comprises the following areas: Accounting Control, Reporting & Analytics, Policy Governance & Controls, Technology Enablement, Cluster Control and Technical Accounting. Financial Control serves as the Group’s primary interface with the auditors and regulators. 
    • Accounting Control owns the processes that enables sustainable, accurate and timeous financial information in support of reporting to external and internal stakeholders. The individuals will operate in the key processes in Accounting Control.

    Job Description

    Key Accountabilities

    • Accountability: Manage financial information completion process (60%)
    • Act as a process executor for completion of financial information, including the accountability for the following key processes:
    • Journals and month-end close
    • Reconciliation
    • Completion of Supplementary information
    • Consolidation and Internal eliminations
    • Tax
    • Accounting Functions
    • Support to Process Owners on resolution of issues and requests from stakeholders including:
    • Cluster Financial Controller
    • Cluster CFO/BP&A team members
    • Other Financial Control functions
    • Managing/obtaining TAG opinions and ad hoc queries on accounting issues.
    • Act as the process executor for implementation of new standardised processes where relevant.
    • Provide feedback to stakeholders on results reflected in the financial accounting system, as well as issues identified where there are potential risks to numbers.
    • Act pro-actively in correcting issues and implement a sustainable process
    • Ensure that principles of the Financial Control Operating Model are complied with and sustained.
    • Maintain and enhance processes:
    • Identify areas of improvement in completion, review and or submission processes to drive and implement a sustainable and effective process in support of quality and accuracy
    • Identify synergies between different reporting processes and implement new and or enhanced processes
    • Accountability: Provide support to other process executors through motivation and employee engagement (20%)
    • Understanding and managing team dynamics to maximize performance.
    • Escalate issues around allocation of resources to process architects tasks to ensure delivery of team objectives.
    • Ensure continued development of resources, through coaching and mentoring, to empower value added delivery of tasks.
    • Accountability: Process Execution (20%)
    • Execution of processes as designed.
    • Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes.
    • Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction.
    • Assist in the implementation of new and/or enhanced processes.
    • Identify activity-specific risks and work with Process Owner / Process Architect to mitigate risks.
    • Maintain awareness of own activities and the impact thereof on related / interdependent activities.

    Role/Person Specification

    Knowledge & Skills:

    • Exceptional interpersonal and team-working skills
    • Ability to identify control gaps and weaknesses
    • Ability to interpret the end-to-end flow of financial data
    • Strong problem-solving skills
    • Analytical skills
    • Negotiation skills
    • The ability to work in a pressured and unstructured environment and to cope with the demands of working to tight deadlines

    Education and Experience Required 

    • CA(SA) newly qualified/1 to 2 years PQE experience
    • Business experience in a Banking environment gained from a Finance, Product
    • Experience in SAP advantageous

    Competencies:  

    • Deciding and initiating action;
    • Entrepreneurial and commercial thinking;
    • Relating and networking;
    • Adapting and responding to change;
    • Persuading and influencing;
    • Creating and highly innovating.

    go to method of application »

    Company Secretary

    Job Description

    Key Accountabilities

    Accountability: Corporate Governance 

    • During Board meetings, update the Board with regards to the Corporate Governance trends.
    • Coordinate  Board  succession  planning  by  ensuring  that  Board  Succession Planning  is discussed annually
    • Deliver on high quality Induction and Orientation Programme for new Directors by engaging with the chairman to design a tailor-made Introductory Programme for a particular Director
    • Coordinate  Board  Training  as  a  result  of  the  Board  Evaluation  process  each  time  new legislation is passed
    • Advise Directors on the proper application of KING IV requirements and on other Corporate Governance best practices
    • Act as the primary point of contact for non-Executive Directors as and when queries arise (e.g. Director fees, buying and selling of shares and so forth).
    • Ensure that Directors are  informed of  changes in  legislation by  pointing changes out in meetings
    • Accountability: Company Meetings 
    • Act as the Secretary to the Board and the various Committees:
    • Take minutes at all meetings
    • Attend to the drafting of meeting agendas
    • Coordinate the preparation and distribution of meeting packs
    • Coordinate the preparation of the annual meeting schedules
    • Post writing minutes, distribute them seven days after the meeting
    • Ensure that all logistical arrangements have been made in relation to venues, parking, access to buildings, stationery, refreshments, presentations, projectors and so forth by liaising with the secretaries in the venues where the meetings are going to be held.
    • Accountability: Shareholder Liaison (Annual General Meetings) 
    • Compile the notice of the Annual General Meeting (AGM) by ensuring that special attention is given to the following items:
    • Financial Statements - to give the shareholders a view of the Company's performance and for their approval of the financial statements
    • Appointment of  Directors document -  to keep the shareholders informed of the new Directors that have come in and for their approval of the newly appointed Directors
    • Appointment of external auditors - to keep the shareholders informed of the external Auditors that have been appointed and for their approval thereof
    • Rotation of Directors as per the three year rotation cycle
    • Once all these factors have been taken into account, distribute the notice of the AGM.
    • Ensure that all logistical arrangements have been made in relation to venues, parking, and access to buildings, stationery, refreshments, presentations, projectors and so forth for the AGM.
    • Accountability: Record Management 
    • Record all the critical documents such as minutes, annual reports, resolutions and forms in the correct format as per the Companies Act & the Absa Record Management Policy indefinitely
    • Ensure that records are kept in the registered addresses of the companies and that records are constantly kept up to date by updating the minute book
    • When some of the records are not going to be in use (e.g. drafted minutes) and are not going to be archived and require to be disposed, this should be done appropriately (i.e. shredding), as they contain confidential information)
    • Accountability: Director Appointment & Terminations 
    • In instances of  resignations, ensure that  she/he receives the letter of  resignation from the particular Director
    • Upon appointments ensure that the necessary CIPC documentation is completed
    • Upon the exit and appointments of new directors, update the letterheads and inform the relevant regulatory authorities (an example being the Registrar of Companies or the South African Reserve Bank).

    Role/Person Specification

    Education and Experience:

    • NQF Level 6: B Degree
    • A recognised 3 year Degree in Corporate Governance related
    • Bachelor of Commerce (B.COM)
    • CIS (Chartered Institute of Secretaries)
    • 5 years Company Secretarial experience
    • Legal or Journalistic background (Specifically relating to Writing Skills)
    • Law Degree

    Knowledge and Skills:

    • Corporate Governance developments
    • Company's Act
    • KING Code- which is Corporate Governance Recommendations to enhance the running of companies and Boards
    • Efficient Minute-taking
    • Good Report Writing Good Presentation
    • Effective Communication Skills
    • Interpersonal Skills
       

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    Analyst Credit Commercial

    Job Description

    • Risk Management: To conduct quality credit risk assessments and reviews, Proactively manage credit risks associated with clients, Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions
    • Data and Systems Management: To produce and analyse relevant management information and insights management | Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to
    • Customer Management: Investigate and resolve all escalated customer complaints.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    go to method of application »

    Specialist Product Engineer

    Job Summary

    • Specialist Software Developers required for a new BTB Support team in CIB Market Risk Technology. Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

    Job Description

    Key critical skills and experience required:

    • Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application is evident.
    • ​Min 5 years of development experience in Python, C# 4.5 and up, .Net core, C++, MS SQL, XSLT
    • Technical skills: Software Design and Development, Business Analysis, Quality Assurance, Release Management
    • Financial Markets / Mathematical Finance experience
    • Relevant Market Risk Product knowledge
    • Ability to identify, solve problems and build solutions
    • Excellent interpersonal, communication and stakeholder’s management skills
    • Ability to perform in a challenging and dynamic environment

    Advantageous:

    • Experience in Front Arena (or equivalent system) development / consulting projects
    • Experience in: Front Arena AEF: ACM, AEL, ADFL, ASQL
    • Investment Banking / Capital Markets IT domain experience
    • Functional skills: In depth understanding of asset classes such as equity, Fixed Income, Credit, FX, their valuation models and product lifecycle, Financial Risk Management, Regulatory and risk reporting, trading and Position management.
    • Knowledge of FA components such as PRIME, ADS, AMB, AMBA, ATS, AMWI, PACE, APS, AFG-AMB, SWIFT adapters, Adaptiv Docs etc.

    Key Accountabilities:

    • Contribute to all phases of the development lifecycle including
    • Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    • Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    • Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    • Apply general design patterns and paradigms to deliver technical solutions
    • Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
    • Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
    • Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Align all application development & development process to Group Architecture & Infrastructure guidelines
    • Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    • Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    Why might you be interested in this role?

    • Learn the domain of Corporate and Investment Banking
    • Open international career opportunities by learning an industry-leading trading and risk platform
    • Help to build and grow a high-performing development team
    • Contribute to improving and modernising software development practices
    • Work for one of South Africa's leading Banks and top employers of choice
    • Earn highly competitive compensation and benefits
    • Enjoy continuous growth and development with opportunities to move within the Bank
    • Receive financial support for continued learning (courses, certifications, tertiary, etc.)

    We have a culture that values:

    • Ownership and autonomy
    • Diversity and the unique contribution of individuals
    • Teamwork and collaboration
    • Continuous improvement
    • Innovation
    • Agile ways of work
    • Experimenting without fear of failure

    Education

    Bachelor's Degree: Information Technology
     

    go to method of application »

    Financial Adviser: Relationship Banking (FAIS)

    Job Summary

    • Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
    • FSCA-Approved Qualification
    • Regulatory Exam for Representatives (RE5)
    • Experience As Per the FAIS Act
    • Product Specific Training once Onboarded
    • Class Of Business Training
    • Continuous Professional Development
    • Attest To Honesty, Integrity, and Good Standing

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Method of Application

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