Hot Jobs at Amazon

DESCRIPTION

• Amazon is looking for a Team Lead to manage Amazon Vendor Services (AVS) within a single or multiple Product families. Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing).
• The service is delivered primarily through AVS specialist assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction. As Team Lead, you will be responsible to deliver impact to a group of strategic vendors, through a team AVS Specialist reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors’ needs and define the right goals and targets.
• Finally you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people, highly analytical, resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the sometimes-conflicting needs of different groups of stakeholders.

Key job responsibilities

• Partner with Vendor Managers and key retail category functions to define priorities and operational goals according to vendor needs Own the relationship with the most important vendors subscribed to the AVS service (through the AVS specialist)
• Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors to deliver significant business impact
• Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories
• Work with the AVS specialists to drive adoption of tools and offshore processes and drive productivity within your team
• Define the skills required within the team to support your vendors with specific problematics
• Develop the right skillsets within the team and allocate resources to vendors Grow and develop people into a talent pool for Amazon

BASIC QUALIFICATIONS

• Bachelor's degree
• Minimum 5 years working Experience in either of the following areas: Account management/Customer Development, Buying, Business Management, Business Consulting, Project Management, Financial Analysis and/or Marketing.
• People management experience

PREFERRED QUALIFICATIONS

• E commerce or FMCG experience
• Reporting and Project Management experience

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DESCRIPTION

• We are seeking a motivated self-starter to lead our end-to-end AVS Program processes and directly impact how we drive value with our customers.
• In this role, you are the central leader across the end-to-end AVS program delivery process. You are responsible for defining and prioritizing roadmaps, delivering cohesive value driven CX plans through multiple cross-functional teams, and leveraging stakeholders to measurably improve AVS program delivery and output. This role is highly visible and directly responsible for influencing many levels of leadership across product, finance, vendor management, operations, and tech teams.
• The ideal candidate has a strong customer experience background, intuition, business and product sense combined with solid understanding of technical concepts and prioritization. You must also be passionate about building and iterating indirectly through cross-functional teams. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role.

Key job responsibilities

• Define and deliver customer-focused product and programs with broad cross-functional business impact
• Bring strong, data-driven business and strategic judgment to decisions
• Develop business requirements, manage milestones, prioritization, and overall roadmap
• Drive automation and standardization cross-functionally
• Lead with a continuous improvement mindset across all aspects promotions planning, operations, and execution

BASIC QUALIFICATIONS

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Program, project, or product management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Senior experience managing stakeholders in cross-functional project

PREFERRED QUALIFICATIONS

• Experience working cross functionally with tech and non-tech teams

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Key job responsibilities

• The Associate Vendor Specialist works within Amazon Vendor services (AVS), which is a B2B service that aims to help strategic vendor partners grow their business with Amazon. As an Associate Vendor Specialist, you will gain 360-degree exposure to all e-commerce related areas that directly affect long term and short -term strategic growth metrics for key vendors. You will act as a consultant driving success growth metrics on a daily basis, and ensure the vendor’s experience of AVS demonstrates our customer obsession. The Associate Vendor Specialist will also work with multiple internal teams and management to grow and improve the vendor's success at Amazon. Some of the multiple internal teams include merchandising/marketing, new product launch teams, Category leads, pricing, Finance and supply chain. This role is strategic, operational and tactical in nature.

BASIC QUALIFICATIONS

• Bachelor's degree or min 3-year Diploma
• Minimum 2 years working Experience in either of the following areas: Account management/Customer Development, Buying, Business Management, Business Consulting, Project Management, Financial Analysis and/or Marketing.

PREFERRED QUALIFICATIONS
Skills demonstrated

• Demonstrated success in negotiations, influencing abilities and relationship management.
• Able to work in an entrepreneurial start up type of environment
• Ability to navigate ambiguity and lead initiatives that enhance vendor engagement.
• Able to solve problems and initiate projects that lead to measurable positive business impact
• Effective communication skills, both written and verbal, with an ability to communicate complex data and simplify information into clear action- oriented steps.
• Experience analyzing data to support business decisions.
• Able to prioritize and manage multiple competing priorities in a fast-paced environment
• Able to initiative projects and see them through from start to finish
   

go to method of application »

DESCRIPTION

• The Associate Vendor Specialist works within Amazon Vendor services (AVS), which is a B2B service that aims to help strategic vendor partners grow their business with Amazon. As an Associate Vendor Specialist, you will gain 360-degree exposure to all e-commerce related areas that directly affect long term and short -term strategic growth metrics for key vendors. You will act as a consultant driving success growth metrics on a daily basis, and ensure the vendor’s experience of AVS demonstrates our customer obsession. The Associate Vendor Specialist will also work with multiple internal teams and management to grow and improve the vendor's success at Amazon. Some of the multiple internal teams include merchandising/marketing, new product launch teams, Category leads, pricing, Finance and supply chain. This role is strategic, operational and tactical in nature.

Key job responsibilities

• Core Service: Use your knowledge in deep data analytics to identify industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs to drive long term benefit for Amazon and the vendor. Provide actionable insights to vendors that support decision making and business advancement.
• Relationship management: Serve as the primary liaison between the Vendor and Amazon whilst ensuring all material and interactions with vendors are of a standard that earns trust and transitions relationships into long term partnerships.
• Availability & Operational Excellence: Drive supply-chain operational excellence initiatives by optimizing existing processes, managing defects, lead times, and by managing stock to ensure availability for customers.
• Promotion & Funding: Provide recommendations for the vendor’s marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events where you will help your vendor to generate sales. On top of that, you will work closely with Amazon Advertising to explore further marketing opportunities that exist.
• Ranging: Help grow range by managing the launch of new products, expanding local range availability on the platform and improving discoverability on the platform. You will identify product gaps, onboard the new products and be responsible for product growth.
• Store data quality management: Deliver a good customer journey on Amazon (i.e.: performing regular online store checks, competitor benchmarking, create enhanced content on detail pages, quality product visibility, accurate product descriptions, etc.)
• Problem solving: Detail and implement a clear action plan that enables vendor growth under AVS. Further adapt service offerings to assess and meet vendor and Amazon business demands.
• Project management: Deliver a project that adds value to the vendor and/ or Amazon community.
• Team player: actively participate in Amazon team led initiatives that advance the progression of the Amazon store, customer experience in South Africa.
• The role offers a unique opportunity to work at the most innovative online retailer. The Associate Vendor Specialist role within AVS offers an opportunity for greater responsibility and advancement into a variety of roles including Merchandising, Vendor Management and Inventory Management.

BASIC QUALIFICATIONS

• Bachelor's degree
• Minimum 2 years working experience in either of the following areas: Account management/Customer Development, Buying, Business Management, Business Consulting, Project Management, Financial Analysis and/or Marketing

PREFERRED QUALIFICATIONS

• Demonstrated success in negotiations, influencing abilities and relationship management.
• Able to work in an entrepreneurial start up type of environment
• Ability to navigate ambiguity and lead initiatives that enhance vendor engagement.
• Able to solve problems and initiate projects that lead to measurable positive business impact
• Effective communication skills, both written and verbal, with an ability to communicate complex data and simplify information into clear actionoriented steps.
• Experience analyzing data to support business decisions.
• Able to prioritize and manage multiple competing priorities in a fast-paced environment
• Able to initiative projects and see them through from start to finish