Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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Minimum requirements
- Matric Grade 12.
- Must have a security qualification
- Must be registered with PSIRA/SOB and grade C
Key responsibilities
- Interact with customers / employees in a courteous manner while applying security policies and procedures and offering an efficient security service.
- Must be able to evaluate security systems and procedures and make recommendations for improvement where necessary.
- Must be able to liaise with senior management as well as outside security organizations and the SAP services.
- Perform all security duties according to company policies and procedures.
- Follow correct emergency procedures.
- Ensure that security procedures are adhered to by employees and customer.
- Identify possible security risks, take appropriate action and inform relevant people.
- Safeguard company assets.
- Be consistently alert / vigilant / aware of what is going on by scanning for areas that need attention and by taking the required corrective action.
- Handling challenging customers, standing for long hours and routine work.
- Must be able to assist with alarm call outs if necessary.
Closing date: 21 February 2026
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- Stack and store products in a safe and tidy manner
- Merchandise products according to laid down standards
- Correctly price random weight/loose selling items
- Check correct pricing e.g. labels
- Check quality, rotate stock, remove expired stock
- Prevent wastage/shrinkage/damages
- Check temperatures/maintain the cold chain (if applicable)
- Adhere to and maintain security procedures
- Operate and clean equipment according to laid down standards
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner
- Process all customer orders according the correct procedures and service standards
- Promote products
- Conscientious (by the book)
- Customer minded
- Handle routine work
- Thorough / accurate
- Communication
- Numeracy
- Execution Process instruction
go to method of application »
Minimum requirements
- Matric Grade 12.
- Minimum of 2-3 years relevant experience in a deli or retail food environment
- 1-2 Supervisory experience
- Experience working with retail systems and reporting tools (e.g. SAP or similar)
- Proven ability to analyse data and identify root causes of stock variances
- Computer Literacy
Key responsibilities
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
Closing date: 20 February 2026
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Prepare and process Butcher products
- Store, handle, merchandise and promote all Butcher products according to laid down standards
- Listen to customer requests, provide the required products / services, advise customers on products and services and handle customers in a courteous and businesslike manner
- Maintain hygiene and cleanliness standards within the area
- Wrap products and operate scale
- Maintain backup areas
- Being customer minded by seeing any situation through the eyes of the customer and responding positively
- Display a passion for the product by enjoying to work with and preparing the product, and enthusiastically promoting it
- Display a sense of urgency by constantly striving to complete tasks in the shortest possible time
- Excellent communication skills in listening attentively, responding appropriately and talking in a clear and understandable manner
- Be a team player, co-operating with others and participating to achieve goals
- Develop self by constantly looking for opportunities to improve / grow self
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Minimum Requirements:
- Grade 12
- Culinary qualification and Kosher / Kashrut certification
- Experience and/or training in food retail and resource management
- Minimum of 5 years’ experience in Food Production and/or Restaurants
- Sound knowledge of Kosher meals and Kashrut Laws
- Retail experience will be an added advantage
- Willingness to work flexible shifts aligned to Kosher events and festivals
Key Responsibilities:
Merchandising & Commercial Management
- Actively participate in all promotional activities, events and festivals (e.g. Passover)
- Demonstrate sound knowledge of Kosher recipes, specifications and food pairings
- Prepare and handle food strictly in accordance with Kashrut Laws
- Ensure the department is fully merchandised and ready for trade by store opening time
- Conduct regular quality checks to ensure freshness and product excellence
- Identify fast-selling lines and assess their impact on margin and sales opportunities
- Ensure sufficient product availability to meet customer demand
- Maintain merchandising and cleanliness standards throughout the trading day, minimising waste
- Follow sell-by dates and rotate stock according to SOP and company policy
Food Safety, Hygiene & Compliance
- Ensure strict adherence to hygiene, housekeeping, food safety and health & safety standards
- Maintain clean, clear and organised back-up and preparation areas
- Monitor stock rotation, temperature control and food handling procedures
- Identify non-conformances and implement effective corrective actions
- Implement cleaning schedules and verify effective cleaning and sanitation practices
Customer Service Management
- Deliver exceptional customer service at all times
- Respond professionally to customer requests and queries
- Manage out-of-stock queries by offering alternatives and communicating expected delivery times
- Ensure department standards are upheld and all equipment is operational and adequately manned
Staff Management & Training
- Communicate critical operational and performance-related information to staff
- Set clear targets, priorities and daily activities; delegate effectively
- Address procedural, policy and legislative non-compliance
- Attend monthly regional meetings and communicate feedback and performance outcomes to staff
- Train staff within the Kosher Deli, including hot foods, salads and pre-packed items
Administration & Systems
- Ensure all equipment is properly maintained and general maintenance standards are met
- Monitor waste, turnover and shortages, ensuring procedures are followed
- Identify opportunities to increase turnover and address barriers to achieving budgets
- Ensure all Shelf Edge Labels (SELs) are current, accurate and clearly visible to customers
- Identify, count and record out-of-stocks and over-stocks
- Extract and analyse SAP reports; complete and submit reports to Demand Planning
- Process IDTs, Reduced-to-Clear, and waste transactions on SAP in line with SOP
- Check electronic communications regularly during the working day
Closing Date: 17 February 2026
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Minimum Requirements:
- Matric (Grade 12) – required.
- Valid driver’s license.
- 1-2 years’ frontline, face-to-face customer service experience.
- Willingness to transfer between stores within the region as required.
What You will Do:
Champion Customer Experience
- Lead by example to deliver outstanding customer service daily.
- Resolve customer queries and complaints with care and efficiency.
- Collate and analyse feedback from customers and colleagues to enhance service delivery.
Maintain Store Excellence
- Ensure flawless execution of Store Operating Procedures (SOPs).
- Facilitate regular audits address any areas of non-compliance.
- Maintain exceptional store standards of cleanliness, safety and presentation.
Communicate and Connect
- Facilitate clear and consistent communication within the team and with customers.
- Share success stories and key updates with internal and external platforms — including the local newsletter!
Develop and Empower People
- Coordinate and deliver customer service training that drives confidence and performance aligned with SOPs.
- Collaborate with management to ensure development goals are achieved.
Administration & Projects
- Manage administrative tasks accurately and timeously.
- Support and lead ad-hoc projects, including the development of project plans and timelines.
Lead with Purpose
- Drive local social responsibility initiatives that make a difference in your community.
- Manage administrative tasks and projects efficiently and accurately.
- Take ownership of your own performance and development through proactive leadership and accountability.
Closing Date: 20 February 2026
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- Ensure all meals are prepared according to recipe and quantity specifications and ensure that hygiene, housekeeping and safe working standards are maintained.
- Minimum Grade 10 is essential (Grade 12 Advantageous)
- Computer Literate – Advantageous
- Ability to communicate in English
- Good Communication skills
- Numeracy
- Execution Process Instruction
- Assertive
- Conscientious (by the book)
- Customer minded
- Team Player
Key Responsibilities:
- Ensure that security procedures are adhered to
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
- Prevent wastage/shrinkage/damages
- Complete all relevant administration/documentation
- Monitor budget (expenses, turnover, gross) and take required action
- Plan daily/weekly production of products
- Communicate effectively with employees and management
- Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
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- Ensure compliance to General Merchandise standards, regulations and set plans to achieve targets/ deadlines.
- Physically demanding
- Ensure that hygiene, housekeeping and safe working standards are maintained (Floor and back-up)
- Ensure that security procedures are adhered to.
- Ensure that merchandise/display standards are adhered to.
- Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
- Prevent wastage/shrinkage/damages
- Check correct pricing e.g. labels
- Approach and advise customers on the product, listen to customers’ requests, provide the required product
- or services and handle customers in a courteous and business-like manner
- Grade 12
- 2- 3 years retail experience an added advantage
- Ability to communicate in English
- Must be able to pass given assessments at the required level
- Must be successful in competency based interviews
- Must be flexible and willing to be transferred between stores
- Must be willing to give authorization for a full credit and criminal check
- Must have a valid South African ID (attach copy to application)
- Must reside close to the store
- Being customer minded by seeing situations through the eyes of the customer and responding positively
- Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
- Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
- Perform routine tasks at a constant high standard
- Develop self by constantly looking for opportunities to improve/grow self
- Willing to be flexible and multi-skilled Able to work shifts to meet operational requirement
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Minimum Requirements:
- Relevant Diploma / Degree preferred
- 1 – 2 years Finance and Accounting experience
- 1 – 2 years Information Systems experience
- SAP Retail and/or Finance Module experience
- SAP Materials Management experience
- EDI Knowledge essential
- Good understanding of XML and the GS1 standards
Key Responsibilities:
Supplier Account Management and Integration
- Maintain close relationships with suppliers at all levels for implementation, support and problem resolution in the EDI landscape
- Provide expert input into business rules and processes impacted by EDI
- Provide input into overall strategy for EDI.
- Ensure that the integration between the various SAP master data, transactional objects and its technical representation i.e. database tables and relationships are aligned between Pick n Pay and vendors.
- Transcribe vendor data from SAP XI/PI into SAP ERP to ensure adherence to Pick n Pay standards by utilizing XML and GS1 standards.
- Integrate various vendor and Pick n Pay systems to include Business-to-Business (b2b), electronic trade (e-trade), vendor portal, backdoor, external systems and value-added networks.
Exceptions and Support
- Compile exception reports. Understands the priority, impact and responsibility and follows up on resolution.
- Monitor supplier issue tickets and responds timeously to resolve.
- Monitor daily EDI system health checks and takes appropriate action.
- Monitor and manage inbound and outbound EDI messages on the relevant SAP systems using “ALE” SAP transactions.
- Monitor and ensure relevant batch programs run on time, complete successfully and within a reasonable time period.
- Monitor, identify and investigate failed EDI messages on SAP ERP and SAP XI/PI and notify the relevant vendors.
- Analyze and investigate failed EDI messages to avoid reoccurrences and notify the relevant business users on corrective action.
- Identify incorrect master data and, if required, confirm correct data with external vendor and notify relevant business users.
Testing
- Design test scenarios, manages test sessions with vendors, compiles test results
- Control progress from testing to production
Portal Configuration and Support
- In collaboration with suppliers and the portal development team, manages the configuration of users and user services to provide tailored EDI functionality from the portal.
Problem Resolution
- Identify issues / anomalies / deviations in EDI functionality on supplier transactions, investigates and manages to resolution.
- Provide input to functional enhancements to reduce the possibility of recurring errors
- Identify opportunities for maximizing efficiencies within the supplier EDI capability.
EDI Administration and Implementation
- Daily management of all EDI functionality across all systems, value added network providers and suppliers
- Implementation of EDI transactions as required by management and suppliers
- Manage and co-ordinate the roll-out of new EDI messages to external vendors, including planning, testing, master data alignment, go-live and post-go-live support.
- Verify and process test EDI messages submitted by external vendors.
- Notify external vendors of test EDI messages with invalid or incomplete data, including corrective action measures.
- Evaluate and action requests from vendors for article master data corrections and advice the relevant business users.
- Maintain vendor master data, partner profiles and/or condition records on SAP ERP for go-live of new vendors and/or new EDI messages.
- Assist with testing of new interfaces between external vendors, vendor portal, SAP XI/PI, SAP ERP and other legacy systems.
- Liaise and advise other functional analysts and consultants in the EDI and other SAP functional teams.
General
- Identify and understand all relevant purchase-to-pay business processes in order to ensure perfect electronic alignment between vendors and Pick n Pay merchandise data. (i.e. pricing, master data).
- Identify and utilize relevant SAP functions to produce reports and validate the quality of data between Pick n Pay and its merchandise vendors.
- Any other responsibility that could be reasonably expected of a person performing the role.
- Carry out the instructions of the team leader and management.
Closing Date: 19 February 2026
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- Stack and store products in a safe and tidy manner
- Merchandise products according to laid down standards
- Check quality, rotate stock, remove expired stock
- Prevent wastage/ shrinkage/damages
- Adhere to and maintain security procedures
- Operate and clean equipment according to laid down standards
- Respond to customers’ queries in courteous manner
- Off load trucks
- Grade 12
- Must be successful in competency based interview
- Note: The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
- Must reside close to the store
- Communicate
- Conscientious (by the book)
- Customer minded
- Handle routine Work
- Thorough/Accurate
go to method of application »
- Manufacture/ prepare and/ or wrap products according to specifications/ standards and daily/ weekly budgets
- Correctly price random weight/ loose selling items
- Check correct pricing e.g Labels
- Conduct regular quality checks, ensure that stock is rotated. Damaged/ expired stock is removed
- Prevent wastage/ shrinkage/ damages
- Check temperatures/ maintain the cold chain
- Ensure that hygiene, housekeeping and safe working standards are maintained (floor back-up)
- Ensure security procedures are adhered to
- Operate and clean equipment according to laid down standards
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner
- Process all customer orders according to the correct procedures and servce standards
- Promote products
- Communicate effectively with employees, management, customers and suppliers
- Grade 12
- Must reside close to the store
- Able to manufacture / produce various meat products e.g. sausage, mince etc.
- Must be able to communicate in English
- Note: The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
go to method of application »
- Stack and store products in a safe and tidy manner
- Merchandise products according to laid down standards
- Correctly price random weight/loose selling items
- Check correct pricing e.g. labels
- Check quality, rotate stock, remove expired stock
- Prevent wastage/shrinkage/damages
- Check temperatures/maintain the cold chain (if applicable)
- Adhere to and maintain security procedures
- Operate and clean equipment according to laid down standards
- Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner
- Process all customer orders according the correct procedures and service standards
- Promote products
- Grade 12
- Computer Literate – Advantageous
- Ability to communicate in English
- Must reside clost to the store
- Conscientious (by the book)
- Customer minded
- Handle routine work
- Thorough / accurate
- Reliable
- Communication
- Numeracy
go to method of application »
Minimum Requirements:
Minimum of 2-3 years relevant experience in a deli or retail food environment
1-2 Supervisory experience
Experience working with retail systems and reporting tools (e.g. SAP or similar)
Proven ability to analyse data and identify root causes of problems and stock variances
Computer Literacy
Minimum requirements
- Matric Grade 12.
- Minimum of 2-3 years relevant experience in a deli or retail food environment
- 1-2 Supervisory experience
- Experience working with retail systems and reporting tools (e.g. SAP or similar)
- Proven ability to analyse data and identify root causes of stock variances
- Computer Literacy
Key responsibilities
Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
Closing date: 20 February 2026
Method of Application
Use the link(s) below to apply on company website.
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