Manager Deli - Walmer Park - Eastern Cape at Pick n Pay Stores Limited

Minimum Requirements:

Minimum of 2-3 years relevant experience in a deli or retail food environment

1-2 Supervisory experience

Experience working with retail systems and reporting tools (e.g. SAP or similar)

Proven ability to analyse data and identify root causes of problems and stock variances

Computer Literacy

Minimum requirements

• Matric Grade 12.
• Minimum of 2-3 years relevant experience in a deli or retail food environment
• 1-2 Supervisory experience
• Experience working with retail systems and reporting tools (e.g. SAP or similar)
• Proven ability to analyse data and identify root causes of stock variances
• Computer Literacy

Key responsibilities

Merchandising Management 

• Conducts regular quality checks on merchandise 
• Executes plano guide 100% 
• Handles product as per SOP  
• Ensures products are produced according to recipe specifications 
• Ensures department is ready for trade by store opening time 
• Identifies fast selling lines within store, and implications on margin and sales opportunities 
• Ensures product is wrapped and packed according to standards 
• Ensures sufficient product available for customer demand 
• Ensures compliance to hygiene, housekeeping and safe working standards 
• Monitors the implementation of all promotional activities – adherence to promotional calendar 
• Back up areas are kept clean and clear 
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area 
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum 

Food Safety & Hygiene 

• Ensures that hygiene and housekeeping standards are maintained 
• Ensures stock rotation 
• Monitors the adherence to food safety and health and safety standards are maintained 
• Manages Non-Conformances via effective corrective action 
• Implements cleaning schedules and checks effective cleaning and sanitation 
• Recording of Food Safety Daily Checklist  

Customer Services Management 

• Responds to customer requests 
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability  
• Ensures department standards are maintained, equipment is manned and in working order

Staff Management 

• Communicates critical information to staff 
• Set targets and activities – priorities, delegates and communicates 
• Handles procedural, policy and legislative non compliance 
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste 
• Checks and amends Kronos scheduling 
• Coaches staff 

Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met 
• Monitors waste, and ensures procedures are adhered to 
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets. 
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer 

Systems 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning 
• Processes IDTs via SAP  
• Actions reduced to clear on SAP as per SOP  
• Checks for electronic communications regularly during the working day  
• Processes waste  
• Ensure PID’s are counted correctly as per the National P & L schedule  

Closing date: 20 February 2026