Latest Jobs at TFG (The Foschini Group)

• The Value Added Services division within TFG offers a host of insurance products in the Life and Non-Life product spectrum to all existing and new TFG customers under the TFG Insure brand. The Insurance Claims Department offers the support function of managing the insurance claims initiated by customers on their existing insurance policies in the event of a claim. 
• The Coordinator will be responsible for managing Team Leaders within the Value Added Services department and will have as their key function driving operational efficiencies, risk management, employee relations, and customer experience within the department. 

Key Responsibilities:

• Review, analyse and provide improvement solutions on management processes in line with product requirements.
• Identify and manage risks in line with legislative and compliance requirements.    
• Compile financial reporting and present such to relevant stakeholders.
• Monitor customer touch points throughout the customer journey to help drive customer experience.
• Collaborate with all key internal and external stakeholders to ensure high level of service delivery.
• Ensure service levels are met within the department. 
• Manage projects in line with new developments within the business area. 
• Lead and direct management functions within the department. 

Qualifications and Experience

• Must have Matric/Grade 12 or equivalent thereof – Essential
• Diploma - desirable 
• RE5 or Insurance qualification – Desirable
• Diploma
• Insurance related qualification [desirable]
• 3 years minimum Management experience 
• 2 years analytical and reporting
• 2 years customer service and claims experience - Essential

Skills 

• Be proficient in Excel, Word
• Experience working on Claims Management systems and platforms
• Be logical and apply analytical thinking skills
• Must have numerical ability
• Be able to problem solve, handle objections and conflict.
• Be attentive to information and detail
• Be organised, thorough and accurate
• Have good time management skills
• Be assertive and able to work well under pressure
• Have a high level of stress tolerance
• Be an effective communicator (verbal, written, electronic, and interpersonal)
• Be organised and able to work in a systematic manner
• Be a team player and be able to work independently when required to.
• Be knowledgeable of Employee Relations processes and procedures
• Be able to lead and manage leaders.

Behaviours:  

• Forms, develops, and leads a group of individuals toward the achievement of a common team objective 
• Applies market and business insights in order to drive organisational objectives 
• Conveys information and communicates ideas in a clear, concise, and impactful manner 
• Creates an environment that fosters and nurtures a culture of creativity, which drives success 
• Understands and navigates dynamics created by processes, systems, and people 
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 
• Takes accountability and ensures others are held to account on agreed-upon performance targets 
• Understands and applies financial concepts and principles to make informed financial decisions 
• Interprets and simplifies complex and contradictory information when resolving organisational problems 
• Assesses and improves the efficiency, effectiveness, and quality of various work processes 
• Develops plans and prioritises initiatives that align with the organisational goals and objectives

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description

Key Responsibilities:

• Successfully source and procure a balanced range of merchandise in line with company strategy.
• Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives.
• Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies.
• Negotiate effectively to deliver Financial business KPI'S.
• Build and maintain good relationships with employees, suppliers, and key functions in the business.
• Contribute to growth /profit through innovative ideas.
• Availability to go on buying trips (local and international).
• Understanding and delivering a clear product strategy aligned with specific store brand strategy.
• Think in terms of the "big picture"as well as consider specifics and detail.
• Drive product efficiencies and key measures.
• Assess complex situations and implement workable solutions.
• Communicate effectively at all levels.
• Team player and be able to foster collaboration across buying and planning functions.

Qualifications and Experience:

• Diploma, Graduate Degree, or Post Graduate Degree.
• Have experience as a Buyer (2 + years essential).
• Integral understanding of the clothing retail Cycle and Buying Process.
• A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable).
• Excellent planning, organisational and interpersonal skills.
• Product development.
• Uncompromising negotiation skills.
• Good analytical skills.
• Have a solid understanding of Quick Response model.

Skills: 

• Planning & Organising
• Policy & Procedures
• Market Research and Analysis
• Supplier Management
• Requirements Analysis
• Global Sourcing

Behaviours: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Collaborates - effectively works with others to achieve shared goals
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

go to method of application »

Job Description
Key Responsibilities:

• Successfully source and procure a balanced range of merchandise in line with company strategy.
• Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives.
• Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies.
• Negotiate effectively to deliver Financial business KPI'S.
• Build and maintain good relationships with employees, suppliers, and key functions in the business.
• Contribute to growth /profit through innovative ideas.
• Availability to go on buying trips (local and international).
• Understanding and delivering a clear product strategy aligned with specific store brand strategy.
• Think in terms of the "big picture"as well as consider specifics and detail.
• Drive product efficiencies and key measures.
• Assess complex situations and implement workable solutions.
• Communicate effectively at all levels.
• Team player and be able to foster collaboration across buying and planning functions.

Qualifications and Experience:

• Diploma, Graduate Degree, or Post Graduate Degree.
• Have experience as a Buyer (4+ years essential).
• Integral understanding of the clothing retail Cycle and Buying Process.
• A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable).
• Excellent planning, organisational and interpersonal skills.
• Product development.
• Uncompromising negotiation skills.
• Good analytical skills.
• Have a solid understanding of Quick Response model.

Skills: 

• Planning & Organising
• Policy & Procedures
• Market Research and Analysis
• Supplier Management
• Requirements Analysis
• Global Sourcing

Behaviours: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Collaborates - effectively works with others to achieve shared goals
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

go to method of application »

Job Description
Key Responsibilities:

Execution of the TFG Beauty Private Label Strategy

• Contribute to and implement the TFG Beauty PL strategy within the product group.
• Manage and implement the product development and product execution sign-off processes in line within TFG Beauty Processes
• Play an active role in the development and implementation of new product
• Understand and benchmark the quality, innovation and sustainability of product. 
• Develop and implement innovation opportunities 
• Manage and implement sustainability processes within the Product Group.
• Implement TFG’s GMP compliance policies 
• Continuously assess opportunities for value engineering with clear tracking and measurement.
• Evaluate product standards and set new standards where applicable.
• Keep abreast of local and overseas raw material and new product developments
• Ensure all PL products comply with agreed local and international regulations and standards 
• Provide input into the supplier strategy and onboarding where required

Customer focus

• Analyse customer feedback through various channels to improve product quality and durability.
• Ensure all customer complaints are addressed and closed off within the required timelines.

Supplier Performance Review

• Input into post seasonal analysis to review supplier performance relevant to key metrics.
• Identify key trends and make recommendations for improvement.

People Management

• Develop, motivate, mentor and inspire Technologists and Assistant Technologists to achieve and deliver the group strategy and plans that will ensure high performance.

Supplier Management 

• Manage the beauty buying category processes during the manufacture of product. 
• Ensure manufacturing processes are in line with best practices.
• Manage the day-to-day relationships with the manufacturers to ensure that they are operating to the required technical standards.
• Manage specifications and technical packs to ensure product meets aesthetic, technical, performance & quality expectations.
• Manage the supply base in line with Group Strategy.
• Drive sustainability responsibility initiatives with Group Sustainability
• Develop and nurture relationships with suppliers.
• Identify and develop new opportunities for enterprise and supplier development.

Stakeholder Management 

• Develop and maintain a seamless relationship with key stakeholders i.e. design, buying, planning, marketing and compliance.  
• Empower the buying groups by providing product knowledge. 
• Take joint ownership of the product development with the design and buying group and ensure adherence to critical path.

Qualifications & Experience:

• BTECH /Chemistry/Engineering/Material Sciences
• 2 years Retail experience 
• 3 years Product Development experience
• 3 years Cosmetic Regulatory and Compliance Experience essential

Skills: 

• Product Development   
• Exceptional time management, being able to adhere to strict deadlines
• Strong stakeholder management and cross collaboration skills

Behaviour: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Collaborates - effectively works with others to achieve shared goals
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
   

go to method of application »

Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Key Responsibilities:

• Collaborate with finance departments and other stakeholders to gather and understand the business requirements, 
• Create user stories and acceptance criteria
• Analyse and document detailed specifications for modifications, enhancements, or new features within the ERP system
• Work with technical teams to design and configure the ERP system based on identified business requirements
• Ensure the system is aligned with industry best practise and meets the organizations financial needs
• Ensure that the ERP system complies with relevant financial regulations and industry standards
• Support the business in preparation of the business case
• Develop and execute implementation plans for deploying new features to the ERP system
• Collaborate with product managers/owners and other teams to ensure smooth implementation without disrupting day-to-day operations
• Collaborate with finance stakeholders and Infotec to understand the finance and information strategy
• Identify key industry trends and emerging technological enablers for continuous improvement
• Identify opportunities for innovation and improvements in the Finance ERP domain
• Conduct thorough testing, including unit testing, integration testing, and user acceptance testing, to ensure the ERP system functions correctly and provide valuable feedback to enhance system performance
• Identify and address any issues or discrepancies in the system's performance 
• Implement routine maintenance tasks and updates to keep the system running smoothly
• Develop and maintain user guides and manuals for financial systems (Standard Operating Procedures)
• Conduct training sessions for finance users on new functionalities or system updates.
• Provide ongoing support to users, addressing questions, issues, and troubleshooting problems related to the ERP system
• Engage with internal stakeholders and collaborate closely with various teams
• Work with the business to ensure readiness for the future state, from a process, people and technology perspective.
• Communicate changes effectively and ensure alignment between business needs and system capabilities

Qualifications and Experience:

• Bachelor’s degree in finance, information systems or related field
• SAP ERP finance experience, or other ERP finance experience 
• Chartered Accountant (SA) qualification is a plus
• 2 - 3 years functional experience in Finance Information Systems

Skills: 

• Proficiency in ERP systems, integration, maintenance, and reporting
• Analytical and project management skills
• Deadlines and results driven
• Ability to work under pressure with agility
• Excellent Problem solving and communication skill

Behaviours:    

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Organisational Savvy - understands and navigates dynamics created by processes, systems, and people
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
   

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking 

go to method of application »

Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing guest experience. 
• Exceed our guests' expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest trends and technology 
• Searching out opportunities for new business 
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our guests. 

Qualifications: 

• Grade 12 (Matric) 

Skills: 

• Passionate about people is a must. 
• Target driven and experience focused. 
• Possess a strong work ethic and hands-on attitude. 
• Demonstrate initiative to deliver results. 
• Ability to thrive under pressure.  
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.  
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Figure and admin orientated. 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail