Hot Jobs at Cape Union Mart

Role Overview

• As a Junior Support Analyst for Core Retail Systems, you will play a vital role in providing process and technical support to end-users across the organisation. You will be responsible for troubleshooting, diagnosing, and resolving system issues, supporting system enhancements, and ensuring a consistently high level of customer satisfaction.

Key Responsibilities

• Provide process and technical support for PLM, Oracle Merchandise, and Supply Chain systems, ensuring effective resolution of incidents and problems
• Participate in after-hours standby and support where required
• Analyse system issues, identify root causes, and recommend appropriate solutions
• Define, execute, and document test plans and test procedures to support system changes and enhancements
• Execute test cases to validate system improvements prior to deployment
• Assist with technical administration, configuration, and system maintenance in collaboration with third-party vendors
• Perform system administration, housekeeping, and routine operational tasks
• Assist with end-user support and training, including onboarding and guidance on system usage

Minimum Requirements & Skills
Education

• Grade 12 or equivalent (Essential)
• Relevant tertiary qualification in Information Technology, Information Systems, or a related field (Essential)

Experience

• At least 2 years and up to 3 years’ experience in a similar application or systems support role (Essential)

Skills & Competencies:

• Experience working with ERP systems (Advantageous)
• Strong analytical thinking and problem-solving skills (Essential)
• Good organisational and time management skills (Essential)
• Strong oral and written communication skills (Essential)
• Knowledge of databases and experience using SQL tools to interrogate and validate data (Advantageous)
• Ability to work effectively in a fast-paced, rapidly changing environment
• Ability to work independently while also contributing positively as part of a team

Deadline:14th April,2026

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Duties and Responsibilities: 

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:  

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement. 

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Deadline:14th April,2026

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Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

Deadline:13th April,2026

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Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:  

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement. 

Essential:

• Matric or Equivalent
• Up to 6 months retail experience 

Special conditions of employment: 

• Clear Credit and Criminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous: 

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.

Deadline:13th April,2026

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

Deadline:19th April,2026

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

Deadline:10th April,2026

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

Deadline:11th April,2026

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• An opportunity has become available in our Outdoor Merchandise Team for a confident, energetic, and resilient Senior Merchandise Planner who can think laterally and who has the strong analytical, logical reasoning and numerical abilities required to oversee the merchandise planning for department allocated.
• Our ideal candidate is a self‑motivated Senior Merchandise Planner who aligns with the company vision and takes ownership of the end‑to‑end merchandise planning process within their area of responsibility. The role requires high energy, resilience and agility to succeed in a fast‑paced and dynamic retail environment.

Duties and Responsibilities

• Own and manage seasonal and in‑season merchandise financial plans (sales, margin, markdowns, stock and turn) at department and category level
• Develop and regularly review budgets, forecasts and Open‑to‑Buy (OTB) using historical performance, trend analysis and trading insights
• Drive assortment, range and size‑curve planning aligned to store clusters, customer demographics and channel requirements
• Actively manage in‑season trading, identifying risks and opportunities and implementing timely corrective actions such as markdowns, re‑phasing and stock transfers
• Control inventory levels in line with plans to maximise profitability and achieve financial and stock KPIs.
• Manage replenishment lines to ensure optimal availability and sell‑through
• Deliver and implement post‑season analysis, translating insights into actionable improvements for future seasons
• Drive departmental strategy execution in collaboration with Buying, Allocation and cross‑functional teams
• Partner effectively with Stores, Supply Chain, IT, Marketing and Ecommerce to ensure accurate and on‑time execution
• Support, guide and mentor the departmental allocator / junior planners, ensuring accurate stock allocation and strong administrative discipline
• Maintain accurate planning data and reporting within merchandise planning systems and advanced Excel models

Experience & Qualifications

• Tertiary qualification in BCom, Economics, Supply Chain or a related field
• 5+ years’ experience in Retail Merchandise Planning
• Microsoft Office proficiency with advanced excel experience is essential
• Working knowledge of merchandise planning and reporting systems
• Proven experience within a retail environment 

Competencies Required

• Strong commercial and trader mindset, with the ability to convert insights into action
• Advanced analytical and problem‑solving skills
• Excellent written and verbal communication skills
• Sound numerical and logical thinking to support effective decision‑making
• Strong planning, organising and coordination skills
• Ability to work independently while collaborating effectively within a team
• Detail‑orientated with a methodical and accurate approach
• Ability to prioritise and perform under pressure
• Resilient and adaptable in a fast‑changing environment
• Strong stakeholder management and relationship‑building skills
• Natural coach and mentor with influencing ability
• Alignment with values of Trust, Innovation and Passion

Deadline:15th April,2026

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Job Description

• A new opportunity has become available in our Outdoor Team for a confident, energetic and resilient Allocator who has the strong analytical, logical reasoning and numerical abilities required to oversee the allocations for the Outdoor portfolio in adherence to the Cape Union Mart Group standards.
• Our ideal candidate will have the ability to align with the company vision, be self-motivated and actively involved in overseeing the end to end process in the applicable area of responsibility. In addition, the successful candidate should have the high energy levels required for this fast-paced, exciting and dynamic retail environment.

Duties and Responsibilities:

• Working with Planners and Buyers to fully implement the Merchandise Strategy
• Implement the Allocation strategy according to store turnover and profile
• Ensure all stock in the DC is allocated effectively based on trade and store performance
• Analytical support and feedback to influence the Planning and Buying teams
• Store and merchandise-related (style and sizing) analysis
• Reporting and recommendations regarding store performance – this role plays a crucial link between stores and the merchandise team
• Liaising with suppliers, stores and the Distribution Centre regarding queries
• Replenishment management
• Effective communication with stores and field
• Monitoring product performance to take appropriate action
• Regular store visits where appropriate

Requirements:

• 2 - 3 years’ experience as a Retail/Merchandise/Product/Store Allocator within a retail environment
• Matric & qualification in a related field (BCom or Business related)
• A high degree of numeracy and a detailed and strategic approach to work
• The ability to communicate effectively at all levels
• Ability to show initiative and be resourceful
• Sound decision-making ability
• Must have excellent MS Office (Excel at an advanced level) skills and/or other Planning Tools

Job Related Behavioural Competencies.

• Analytical thinking and problem solving
• Eagerness to learn.
• Time Management and ability to meet deadlines and overcome challenges.
• Ability to clearly and concisely articulate problems and explain exactly how to reproduce them.
• Being proactive and taking initiative in your role.
• Ability to effectively work in a team environment while being self-directed and highly motivated.
• Team player
• Ability to build strong relationships.
• Verbal and written communication skills

Deadline:16th April,2026

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

Deadline:11th April,2026

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Job Description

• We’re looking for a detail-driven, highly organized eCommerce Senior Product Coordinator to join our retail business and take responsibility for ensuring that products are accurately and efficiently loaded and maintained on our website.
• This is not a marketing or social media role – it’s a pivotal operations role at the heart of our digital product lifecycle. You’ll be responsible for managing the end-to-end coordination of product data, imagery, categorization and promotions to ensure everything is live, accurate & ready to sell online.
• The role requires a structured and methodical mindset, strong project coordination skills, and the confidence to work with multiple stakeholders – including senior leaders – to keep everything on track.

Key Responsibilities:

• Coordinate the product onboarding process - ensuring product data, images, descriptions, pricing and stock statuses are provided, tracked & completed on time.
• Maintain and update the website’s product catalogue and category structure for accuracy, consistency and optimal customer experience.
• Manage site promotions, product launches and content updates in line with trade plans and marketing calendars.
• Troubleshoot issues related to missing or incorrect product data & resolve blockers in the publishing process.
• Liaise closely with internal teams such as Merchandise, Marketing & Photography Studio to ensure all product information is aligned and deadlines are met.
• Perform regular quality checks to ensure accuracy of live content across the site.
• Supply accurate product lists for marketing campaigns and ensure promotional products are correctly set up.
• Support eCommerce team with general site operations and ad hoc initiatives.

Competencies/Skills:

• You have excellent organizational skills and thrive on keeping projects and people on track.
• You’re structured, detail-oriented & take ownership of your work.
• You can manage multiple moving parts across different teams without losing sight of deadlines or quality.
• You’re confident and professional when working with senior stakeholders.
• You’re comfortable working with systems, spreadsheets & product data – and you don’t mind chasing people to get what you need.
• You’re a problem-solver who enjoys troubleshooting and fixing issues.

 Requirements: 

• At least 2–5 years’ experience in an eCommerce, retail operations, or similar role.
• Strong proficiency in Microsoft Excel and working with large datasets (e.g. product lists, attributes, pricing).
• Experience working with eCommerce platforms (e.g. Shopify, Magento, Salesforce Commerce Cloud, etc.)
• High attention to detail and commitment to accuracy.
• Excellent communication skills – both written and verbal.
• Comfortable working in a fast-paced environment with tight deadlines and multiple stakeholders.
• Project coordination or process management experience is a strong advantage.
• Familiarity with website QA, merchandising, or catalogue management is a plus.

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Job Description

• An exciting opportunity exists for an experienced and commercially astute Senior Buyer: Menswear to join the Old Khaki team. This role is pivotal in shaping and delivering a compelling menswear range that is trend‑relevant, customer‑focused, and profitable. The Senior Buyer will lead range strategy, product development, and supplier relationships while partnering closely with Planning, Design, Marketing, and E‑commerce to drive business growth.

Key Responsibilities
Range Strategy & Product Leadership

• Own and drive the end‑to‑end menswear buying strategy, ensuring alignment with Old Khaki’s brand DNA and customer profile.
• Build balanced, trend‑driven and commercially sound ranges across key menswear categories.
• Translate customer insights, sales performance, and global trends into clear range direction and briefs.
• Lead seasonal range reviews and present product strategies to senior stakeholders.

Product Development & Sourcing

• Oversee the full product development lifecycle, from initial concept and briefing through to sampling, approvals, and final delivery.
• Work closely with local and international suppliers to deliver innovation, quality, and value.
• Ensure all products meet company quality standards, compliance requirements, and ethical sourcing guidelines.

Commercial Management

• Partner with Merchandise Planning to manage OTB, margins, pricing architecture, and stock depth.
• Analyse sales, sell‑through, and category performance to drive effective in‑season actions and post‑season learnings.
• Identify opportunities for growth, margin improvement, and risk mitigation within the menswear portfolio.

Supplier & Stakeholder Management

• Build and maintain strategic supplier relationships, including negotiation of cost prices, MOQs, lead times, and exclusivity.
• Monitor supplier performance and proactively address any risks related to delivery, quality, or cost.
• Collaborate cross‑functionally with Design, Marketing, E‑commerce, and Stores to ensure strong execution and storytelling.

Leadership & Mentorship

• Provide guidance, coaching, and development support to Buyers and/or Assistant Buyers within the team.
• Contribute to team capability building and continuous improvement across the buying function.

Knowledge, Experience & Qualifications

• Relevant Retail, Fashion, or Business qualification.
• 5–8 years’ buying experience, with a strong focus on menswear (senior or lead buyer experience preferred).
• Proven experience in range building, product development, and working with international suppliers.
• Strong commercial acumen, including costings, margin management, and pricing strategy.
• Demonstrated ability to interpret data and translate insights into actionable decisions.
• Willingness and ability to travel locally and internationally.

Behavioural Competencies

• Strategic, forward‑thinking, and customer‑centric mindset.
• Strong leadership and influencing skills.
• Excellent negotiation, communication, and presentation abilities.
• Organised, resilient, and comfortable operating in a fast‑paced retail environment.
• Passion for menswear, product, and fashion‑led retail.